Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 59

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
bhavik.devdhar
from Mumbai, Maharashtra
Dec 20, 2022
Report
Copy

ICICI Bank Fraud Transaction via ADTPSLSIPG__000000016003

Address: Thane

Amount deducted via ADTPSLSIPG__[protected] ON 20 DEC2022 from ICICI Bank account of Amount Rs. 14446.67. ICICI Bank customer care replied that amount is deducted via folio number and the biller is Motilal Oswal Fund but Motilal Oswal Fund has no record of such a transaction. These transactions are being reported from different parts of the country such as Hyderabad, Gurgaon, etc., and in the same manner from ICICI bank accounts on different...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
bhavik.devdhar
from Mumbai, Maharashtra
Dec 20, 2022
Resolved
Report
Copy
Resolved

Address: Thane

Amount deducted via ADTPSLSIPG__[protected] ON 20 DEC2021 from ICICI Bank account of Amount Rs. 14446.67. ICICI Bank customer care replied that amount is deducted via folio number and the biller is Motilal Oswal Fund but Motilal Oswal Fund has no record of such a transaction. These transactions are being reported from different parts of the country such as Hyderabad, Gurgaon, etc., and in the same manner from ICICI bank accounts on different dates.
Dec 20, 2022
Complaint marked as Resolved 
Wrong dates mentioned
ICICI Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    mukesh ajayan
    Dec 19, 2022
    Report
    Copy

    After mutiple requests theiugh beqnch and calls they have not updated my mpbipe number and i am not able to use phone banking!!
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jaem) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      S Janardhan
      Dec 17, 2022
      Report
      Copy

      Credit card unable to pay

      Address: india

      I regularly pay ICICI credit card bill from my SBI account. I am unable to do the same this month. Every time I click ob card payment through internet banking, it allows me to select my bank as SBI, but then it goes only to ICICI bank account only and does not ask for card details as it should. I have tried through several other portals also everywhere I face the same problem. My outtanding is 30760/- and if I do not pay before 20th they...
      Helpful
      1 other people found this review helpful
      1 found this helpful
      1 Comment
      Report
      Copy
      7
      7048288801
      from Surat, Gujarat
      Dec 16, 2022
      Report
      Copy

      Address: 44, Bhagunagar society, Opp. Bank of baroda,, Cuaseway Road, Katargam

      Hello Sir/Mam

      Per month 352.82 deduct amount from my account and i'm facing this issue seens 12 months and also i asked about that on customer support team of ICICI and also charged call 1min/2.50RS so can you please check my concern.

      352.82 RS per month
      since cut 12 months
      352.82 * 12 =4233.84 amount will be decuted from my account so can you please refund my amount.

      Thanks and Regard
      Vijay Kevadiya
      Be indian...
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        Dinesh Jain
        from Delhi, Delhi
        Dec 16, 2022
        Report
        Copy

        Sir, I have unsubscribed for all marketing emails from ICICI Bank and ICICI Direct, but still they are continuously sending emails to me.
        The Unsubscribe button is there in all emails but instead o[censored]nsubscribing that links takes you to their home page and you have to login and unsubscribe. Even after after doing all this they are not stopping sending emails. Please tell them to stop irritating.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5vw) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j5vw) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        1 other people found this review helpful
        1 found this helpful
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shiva Baghel
          Dec 15, 2022
          Report
          Copy

          Despite having a sufficient amount in my ICICI bank account, ECSRTNCHG deducted non-righteously 7 times with the amount of 590 rupees each. Please Resolve it and process a refund.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j484) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Shiva Baghel's [Complaint's author] reply, Dec 17, 2022
          Hi,

          I am unable to send mail at [protected]@icicibank.com from Gmail.

          Please help.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Chandrasekaran Ramadurai
            Dec 15, 2022
            Report
            Copy

            Redemption of ICICI Money Multiplier Bonds issued in 1998

            Address: JP Nagar Bangalore
            Website: icici bank

            We had invested in 1998 in ONE number ICICI Money Multiplier Bonds with a face value of Rs 1, 00, 000/- issued at a discount for Rs 4, 000/-. It had fallen due for redemption on 5th december 2022. But it was issued by ICICI Ltd which had now merged with ICICI Bank, and the bank branches are not collecting the certificates for redemption. Please help in getting the bonds redeemed. Kindly advise where the originals need to be submitted...
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy
            C
            Chandrasekaran Ramadurai
            Dec 15, 2022
            Report
            Copy

            Address: Flat no 301, Topaz Block Esteem Heritage Rose Garden Road, JP Nagar 5th Phase, Bangalore 560078

            We have invested in ONE number ICICI Money Multiplier Bonds with a face value of Rs 1, 00, 000/- issued at a discount for Rs 4, 000/- in 1998. The redemption date is 5th December 2022. We do not know where to submit the bonds for redemption as it was issued by ICICI Ltd and the ICICI Bank is not accepting the original bonds for collection and redemption. Kindly help
            ICICI Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Karthikeyan_M
              from COIMBATORE, Tamil Nadu
              Dec 14, 2022
              Resolved
              Report
              Copy
              Resolved

              EPFO Bank KYC is indefinitely delayed & ICICI Branch, Customer does not know who does, or whom to be contacted for a solution. As customers, they expect to Post & Pray to God till ICICI approves. It seems ePFO also does not provide solution to speed up the process in this new age digital world
              Jan 18, 2023
              Complaint marked as Resolved 
              Thank You Got Resolved only by ePFO Redressal Forum & not by ICICI Customer Care. Either ICICI Branch or customer care do not own the ownership of resolving. Fundamentally ICICI team does not know such customer issues are commonly prevailing & ICICI also not training their network team to address the such issue even when they find a thread pattern of such customer complaints. ICICI please come forward to address customer complaint
              ICICI Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Priya Utekar
                Dec 14, 2022
                Report
                Copy

                Dear Team,

                Yesterday i.e 13th Dec 2022 there was an undetected deduction done in my account. The transaction shows named as NACH_AD_RTN_CHRG~IPRUMO~06DEC22~0a2
                d2c0~46796538 an amount of 590 was deducted without any intimation on my number.

                Kindly look into it as soon as possible. Hope the amount will be refunded back to me.
                Treat this as urgent. If you need any details from me my contact is mentioned below.

                Priyanka Utekar
                Mob: [protected]
                Emali: [protected]@yahoo.com
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  SHEETAL LUCY LAWRENCE MENDONSA
                  Dec 14, 2022
                  Report
                  Copy

                  Address: I C Colony Branch Borivali

                  On Monday December 5th I issued a cheque of rupees 1, 00, 000 from my ICICI account to my husband's ICICI account. Since the cheque did not have CTS number, I informed the back staff of the same to which they said confirmed that the cheque can be used to transfer money within ICICI accounts. I get a message stating that the money has been debited and has been transferred to my husband's account, but he never got the credited. We waited for 24 hours and then visited the ICICI I C Colony branch. Supriya the staff there claimed that she will look into it. the next day in the evening at 6 I get informed that the money has been credited into someone else's account. That was the last conversation with the bank. No status updates had been given so far. ICICI owes me the interest for the days from the 5th of December till date. and also, the penalty for having me go through all of this myself since they were unable to give me a status update.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j1f3) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    PrtkSinghal
                    from Noida, Uttar Pradesh
                    Dec 13, 2022
                    Report
                    Copy

                    I never used my Demat Account ever. When I joined my company the ICICI Bank representative that opened my Salary account opened the Demat account without my consent. When I told him that I don't want a Demat account, he just simply says that it is free for lifetime and no charges will be there ever. Now suddenly ICICI bank ( a thief bank ) charges me a hefty amount of 826 rupees which was never charged onto me from past 6 years before since I joined my company. Why I have been charged 826 rupees when I never used my Demat account ever. If this continues and ICICI bank continue to charge without any solid backing then I am afraid I will have to change my Salary account and close doing business with this thief bank for once and for all. Whoever reading this, please do not open account with ICICI bank, they charge you whatever they Imagine for any services they imagine in their head and take our hard earned money by force.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iz8w) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      P
                      Pooja kambale
                      Dec 13, 2022
                      Report
                      Copy

                      Address: 2 Anand row houses vrundavan nagar, Near balmuktangan school kamthwade ambad

                      Currently I am seeing statement of my account bflf charges are deducted from my account
                      What is this charges what is used for that charges please look into this
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        poonam patane
                        Dec 13, 2022
                        Report
                        Copy

                        Address: Technocity, Mahape Shop No 3 & 4, next to Sarovar Portico, Navi Mumbai, Maharashtra 400701

                        Hello ICICI,
                        Every month 100rs debited in my account under iprugtp-nca.
                        I am regular icici bank customer from last 5 years.

                        I wants to stop this deduction and want refund my money.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Athira Venugopal
                          from Thrissur, Kerala
                          Dec 10, 2022
                          Report
                          Copy

                          Hi team,

                          Unnecessary surchages are deducted from my account. a total of 95.08 is deducted from my account by 3 different transactions. Please find below.

                          On 5th Dec 2022- 67.5
                          On 7th Dec 2022- 23.53
                          Again on 7th Dec 2022- 4.05

                          Account number:[protected]

                          Kindly refund my money.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0itzb) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shabbana
                            from Vandavasi, Tamil Nadu
                            Dec 10, 2022
                            Report
                            Copy

                            My grid card is disabled please check my problem
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              RekhaHari
                              Dec 8, 2022
                              Report
                              Copy

                              ICICI Credit card put one offer with melorra around 20th October for 4000 Rs Cashback . I got it confirmed from Icici customer care too.

                              However when after 2 months I asked about refund then I did not get any satisfactory response even after sharing entire details with screenshot. Also they don't share complaint number with customer.

                              I'm a privilege customer with Icici bank and mostly they irritate me with non required offers and when you need your query to get resolve no one provide solution .

                              This is highly disappointing behavior and not acceptable from leading private bank .
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0is9j) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                parveena
                                from Delhi, Delhi
                                Dec 8, 2022
                                Report
                                Copy

                                Purchased the MMB in 1998. Now the time has come for the redemption of the same.

                                The ICICI bank does not have any department where some one can guide how do redeem these bond. it is very difficult to get the nos. Even if one is able to get connected no one knows about the MMB.

                                Written mail 3 to 4 times, the reply is if you do not get the reply in 4 days then write again. This is utter non sense. I regret have invested in ICICI, Govt. bonds are far better service.

                                I had faced similar issued in Bajaj as well. Close every thing with these jokers. They do not understand the meaning of customer service.

                                I would request the ICICIC Team to resolve the issue at the earliest.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iq45) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  aayushbhattad
                                  from Pune, Maharashtra
                                  Dec 8, 2022
                                  Report
                                  Copy

                                  Hello,

                                  My Ticket Booking on IRCTC Failed with the below message.
                                  Amount was also deducted from my account.

                                  Can you please help on it.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iq4e) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit