Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
Resolved
14308
Unresolved
9463
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 59

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
PrtkSinghal
from Noida, Uttar Pradesh
Dec 13, 2022
Report
Copy

I never used my Demat Account ever. When I joined my company the ICICI Bank representative that opened my Salary account opened the Demat account without my consent. When I told him that I don't want a Demat account, he just simply says that it is free for lifetime and no charges will be there ever. Now suddenly ICICI bank ( a thief bank ) charges me a hefty amount of 826 rupees which was never charged onto me from past 6 years before since I joined my company. Why I have been charged 826 rupees when I never used my Demat account ever. If this continues and ICICI bank continue to charge without any solid backing then I am afraid I will have to change my Salary account and close doing business with this thief bank for once and for all. Whoever reading this, please do not open account with ICICI bank, they charge you whatever they Imagine for any services they imagine in their head and take our hard earned money by force.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iz8w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pooja kambale
    Dec 13, 2022
    Report
    Copy

    Bflf Charges deduction

    Address: 2 Anand row houses vrundavan nagar, Near balmuktangan school kamthwade ambad

    Currently I am seeing statement of my account bflf charges are deducted from my account
    What is this charges what is used for that charges please look into this...
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy
    P
    poonam patane
    Dec 13, 2022
    Report
    Copy

    Address: Technocity, Mahape Shop No 3 & 4, next to Sarovar Portico, Navi Mumbai, Maharashtra 400701

    Hello ICICI,
    Every month 100rs debited in my account under iprugtp-nca.
    I am regular icici bank customer from last 5 years.

    I wants to stop this deduction and want refund my money.
    ICICI Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Athira Venugopal
      from Thrissur, Kerala
      Dec 10, 2022
      Report
      Copy

      Hi team,

      Unnecessary surchages are deducted from my account. a total of 95.08 is deducted from my account by 3 different transactions. Please find below.

      On 5th Dec 2022- 67.5
      On 7th Dec 2022- 23.53
      Again on 7th Dec 2022- 4.05

      Account number:[protected]

      Kindly refund my money.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0itzb) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shabbana
        from Vandavasi, Tamil Nadu
        Dec 10, 2022
        Report
        Copy

        My grid card is disabled please check my problem
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          RekhaHari
          Dec 8, 2022
          Report
          Copy

          ICICI Credit card put one offer with melorra around 20th October for 4000 Rs Cashback . I got it confirmed from Icici customer care too.

          However when after 2 months I asked about refund then I did not get any satisfactory response even after sharing entire details with screenshot. Also they don't share complaint number with customer.

          I'm a privilege customer with Icici bank and mostly they irritate me with non required offers and when you need your query to get resolve no one provide solution .

          This is highly disappointing behavior and not acceptable from leading private bank .
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0is9j) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            parveena
            from Delhi, Delhi
            Dec 8, 2022
            Report
            Copy

            Purchased the MMB in 1998. Now the time has come for the redemption of the same.

            The ICICI bank does not have any department where some one can guide how do redeem these bond. it is very difficult to get the nos. Even if one is able to get connected no one knows about the MMB.

            Written mail 3 to 4 times, the reply is if you do not get the reply in 4 days then write again. This is utter non sense. I regret have invested in ICICI, Govt. bonds are far better service.

            I had faced similar issued in Bajaj as well. Close every thing with these jokers. They do not understand the meaning of customer service.

            I would request the ICICIC Team to resolve the issue at the earliest.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iq45) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              aayushbhattad
              from Pune, Maharashtra
              Dec 8, 2022
              Report
              Copy

              Hello,

              My Ticket Booking on IRCTC Failed with the below message.
              Amount was also deducted from my account.

              Can you please help on it.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iq4e) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              1 other people found this review helpful
              1 found this helpful
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                LakshmiKant Chaturvedi
                Dec 8, 2022
                Report
                Copy

                Address: Nagpur

                I have applied online for insta save
                on 8 dec 2022 account now the amount 12000 ra has been debited and and account opening has been failed, and yet amount has not been refunded.
                Kindly help to resolve
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anoop1562
                  from Bareilly, Uttar Pradesh
                  Dec 7, 2022
                  Mar 25, 2023
                  This thread was updated on Mar 25, 2023
                  Report
                  Copy

                  Address: Executive engineer electricity distribution division first kartjumarg circuit house, Bareilly, Bareilly, Uttar Pradesh

                  Your any loan payments is not obstacle by anything. Insurance is not our loan. And I pay my every insurance myself. This ECS charge is deducted by mistakely by my account. Kindly refund my fund into my account.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Hi I would like to inform you that I have cleared all the due for that but still its reflecting under my name as a default in CIBIL., please remove negative account in CIBIL. My Credit Card number is [[protected]] please give a call [[protected]] Regards Rohit S
                  Helpful
                  Found this helpful?
                  2 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Abhi1989@
                    from Lucknow, Uttar Pradesh
                    Dec 7, 2022
                    Report
                    Copy

                    Address: Lucknow

                    Hello I am a customer of ICICI Bank Lucknow ... yesterday I received a message that Rs 290 have been deducted from my account for Picture DrCard ...I don't know what is this neither did I subscribed to this service ..plzzz reverse the amount asap

                    name - Abhinav Sharma
                    Mobile -[protected]
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0indx) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shivi dhiman
                      Dec 7, 2022
                      Report
                      Copy

                      Please unblock my UPI Id. It is blocked and frozen due to security purposes.
                      i need it in urgent basis. Please do needful
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ine4) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Abhi1989@
                        from Lucknow, Uttar Pradesh
                        Dec 7, 2022
                        Report
                        Copy

                        Address: 107 shama vihar colony bagh no 2, Badalikhera kanpur road lucknow

                        Hi, . Myself Abhinav Sharma customer of your precious bank Lucknow branch.
                        Yesterday an amount of Rs 299 for doctor card got deducted from my account without my concern.

                        This is my kind request to you that kindly reverse my deducted amount ASAP as i have not asked for any services.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kavya556
                          Dec 7, 2022
                          Report
                          Copy

                          I held a credit card from ICICI in 2017 and card was blocked in the same year due to loss. I never reapplied for a credit card. After two years, I started getting messages about credit statement and I reached out ICICI and they said it was a mistake on their end and they will correct it. But when I checked my credit report, they have fradulently used my PAN card against some credit card and are reporting false information. This has affected my credit score inspite of on time payments on other accounts. This is purely a scam from ICICI Bank to retain customer information and reuse it again.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0inv5) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            dadiBhaskar
                            from Visakhapatnam, Andhra Pradesh
                            Dec 7, 2022
                            Report
                            Copy

                            Paylater Issue

                            Address: 24-154/2/10 F-502,5TH, FLOOR,SUVARNA HOMES MYTRINAGAR, ROAD OLD GOSALA JUNCTION,SHIP YARD

                            Dear Sir,

                            I Bhaskar Dadi, S/o D V Surya Rao, I am an account holder in ICICI Bank for the last 20 years, I have recently installed the imobile app of ICICI Bank. One day when i opened the imobile app, it navigaed automatically to open a paylater account and i followed the same. There is nothing mentioned that it is chargeable. Hence i have activated it and to my surprise there was a charge of 590 for the activation. I call...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            R
                            Ritika.Sharma
                            Dec 7, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            I made a payment of rs 1620 to university of Rajasthan from my UPI. The amount has been deducted from my account but the transaction failed.

                            Fees is not updated on the website of Rajasthan University

                            I tried to communicate eazypay but they didn’t provided any kind of contact information.

                            Eazypay reference id[protected]

                            Regards
                            Ritika Sharma
                            Mob [protected]
                            Dec 7, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vamsi Krishna Alla
                              Dec 6, 2022
                              Report
                              Copy

                              Amount of Rs. 29.50 INR has debited under ATMDEC CHG category

                              Address: Madheenaguda, Hyderabad

                              I have Salary account ending with 8852 in ICICI bank and had enough money min 30k in my account and i got a transaction mentioned that Rs 29.50 were debited under ATMDEC CHG category.
                              when i googled it refers to the charges applicable when there is no enough money in your bank and you have tried to withdraw some amount. but it wasn't the case of trying to withdraw the amount with no amount in place.

                              Why these kind of...
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy
                              S
                              Sudha7
                              Dec 6, 2022
                              Report
                              Copy

                              As I have e-dis trading account in icici direct. I wanted to submit the POA form to icicidirect for enabling many features. I have submitted two POA forms of different format to icicidirect but both the form had been rejected by saying the format is expired..but both the forms was sent to my email address by icicidirect help-desk only..How the icici team is so incompetent that they have sent me wrong form two times? Or are they just fooling investors by giving wrong information.. I want to enable POA on my trading account but they are not doing it. Please help.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Worst customer service and simply cheating customers.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                yessar99
                                Dec 6, 2022
                                Report
                                Copy

                                Address: No 19 AGS colonY bANGALORE

                                Hi,

                                I am not able to encash the bond either in Branch or anywhere.
                                I expect good service from ICICI Bank. I appreciate if you can give me the correct steps and right contact for redemption

                                Regards,
                                Ramesh
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iltp) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Aditya bro
                                  from Jaipur, Rajasthan
                                  Dec 6, 2022
                                  Report
                                  Copy

                                  Hii I am Aditya, recently I have done a transaction of 2470/rs for my exam registration of college and the Money is deducted but not showing in eazypay. On univercity board it not showing the transaction. Please help me, my last filling date is 7/12/2022 which is tomorrow. Plz refund me as soon as possible.
                                  I have done the payment throw Google pay.
                                  Please resolve this as soon as possible.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0iltq) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit