ICICI Bank Complaints & Reviews

Why banks like ICICI deducting the amount without informing the customer in the name of ECSRTNCHGS? I took SIP in MFs, where AMC is not having any mandatory to make payment then why ICICI if forcefully trying to deduct the amount? Also even after the cancellation last month its still deducting the amount.

Dear sir maine 5 date ko uniraj ke form ka challan kata tha payment amount se cut gye but challan sucessfull ni hua challan 4260rs ka tha please request h muze refund dila dijiye
netbanking reference no is IGAQYKDDZ2
payer no. is [protected]

This is regarding financial fraud that happened on my ICICI Account No :[protected] of amount Rs. 265986.00 (Two Lakhs sixty five thousand nine hundred eighty six only) on 26th Feb 2024 at 8.30pm. I raised customer dispute with ICICI with No as SR[protected]. This request is closed saying this is authorised transaction with second level OTP.

Hacker hacked my account through ICICI Credit Card apk application . I clicked on link send which was ICICI Creadit CArd apk application.

I have raised second level request to ICICI with SR[protected]. This is still in progress. Cybercrime request raised by me is forwarded to Goa Police Station, Goa Police does not look at cybercrime requests and rejected my request.

Hence I need your help here

On 7 MAR 2024 my icici bank account no[protected] got deducted amount 590rs for 4 time
07 Mar '24
ECSRTNCHG3_030324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHG2_030324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHG1_040324_SR[protected]
590.00 Dr
07 Mar '24
ECSRTNCHGS040324_SR[protected]

ECSRTNCHG3 of rupees 590 has been deducted 4 times from bank. I don't know what it is.

Am an icici bank customer. Today 06-mar-2024 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

Sir me indian army me kaam kartahun, muje kuch loan ka requirment tha tho me Suratgarh cantt branch se contact kiya tha aur un logon ne muje 1000000 (Ten lakh ) ka loan a propose kiya aur documentation pura kiya. muje msg ayatha ki 30 EMI ka (Per EMI 38459 RS) mine un ko bataya ki sir yeh bahut bada EMI hai yeh mera se nahi hoga tho un logom ne bataya ki aap ek EMI bhardo baad me kam karlenge. Me un ka barosa per loan leliya aur dho EMI bharne ka baad un ko bataya. Un logom ne koi EMI kam nahi kiya aur bataya ki aap top up leloo. Me us keliye bhi ha bholdiya. per oh bhi nahi hua. Phir un logon ne bhola ki aap top up bhardo. me ne dusara se loan leke 800000 (Eight lakh ) leke top up bhardiya oha bhi 26 Feb ko account me bhardiay lakin abhi tak koi action nahi hua. na EMI kam hua naki koi amount kam hua. agle EMI ka date bhi najdeek aa raha hai. mera loan account No LPSGT[protected] and Mob No [protected]. so please sir mera EMI ammount kam karke muje help karen.

My application was processed on[protected] against Mortgage Loan application [protected], Online processing fees paid 6018/- with pay id NPgJ5wkL8sqlps to ICICI bank. But post paying Processing charges than after the responses from ICICI bank representatives have taken a U turn and there is absolutely no support resulting from the counter part who were interacting with me Named as Khyati-[protected], Ranjeet - [protected], Ravi Vazirani-[protected].
All required documents related to property is been provided to the concern legal team as an when asked, now team are just buying time and looks to me they are very casual for customers. Every time i have to keep chasing with the concern team, though i am their existing customer on loan where my housing loan againt account LBTNE[protected] is still on with timely remittance month on month on EMI. Even my Cebil score stand 844 Points which is best for approach, My loan requirement is bit urgent where my sister-in-law have to undergo medical treatment on Lungs Tuberculosis & need of money which i have also been informed to the bank employees. Request you to please help me in getting this processed fasten and in supportive to customers requirement.

A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 in my daughter's name (15th July 1996) for Rs. 5200 with maturity value of RS. 2 lakhs to be redeemed on 15th July 2021. The details are given here under:

Name of Bond Holder: Payal Srivastava U/G Vimal Krishan Srivastava
Bond Holder No. :[protected]
Certificate No. :-- 48861

To my surprise, when I contacted ICICI recently, I was told that the scheme had been wound up long back & I need to approach IEPF to get a meagre amount from them...

I request for taking up the issue suitably for early redressal i, e to get a reasonable amount from ICICI...

Am an icici bank customer for longest of time. My a/c number is[protected].
On 27-Feb-2024 ICICI Bank charged me 590 rs under ecsrtnchg. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com

I have sending amount of 10000 rupees in wrong account by mistake also i have mail lot of time contact to customer team and even visit to branch but my issue is not resolved from last 2 years. I have even mail lot of time to bank but there is not a positive response. I have even mail to RBI let us check for there response.

Am writing to report an unfortunate incident regarding my recent food order delivery through the IRCTC app. On February 4th, the delivery failed to reach the designated station, prompting a call from your customer care on February 5th. While initially helpful, the representative began requesting my card details for a refund, raising suspicion.

Despite exercising caution, INR 17, 472.00 was unlawfully deducted from my credit card following the call. This breach necessitates an immediate investigation and the prompt return of funds. Such incidents underscore the importance of robust security measures to safeguard users. It is imperative that an immediate and thorough investigation be conducted into this fraudulent activity, and the misappropriated funds be promptly returned to my account.

Hello Sir/Madam,

Today 29th February 2024 my salary get credited to my account of Rs. 52, 726.00/- and I tried to pay few billed through my mobile banking app and it populated that you have insufficient funds in your account, hence I called up ICICI Bank Customer Care Number 1800 1080 and have been advised that they have marked my account as Lien Account against the pending dues and its interest against my Salary OD account.

I have requested the customer care service executive in that case you should just deduct the interest and late fee charges from my exiting salary amount and should release remaining funds for my use.

Whereas they advised me to reach to my home branch and they only will be able to remove this Lien Mark from my salary account, once I reached my home branch and asked to remove the same they asked to pay the entire due amount and close the OD charges then only my account Lien marking will get removed.

I have requested the bank official along with branch manager to deduct the charges and interest and release remaining funds for my use as the credited salary is the only option for me and my family survival and I also committed the branch manager I am liable to pay the due amount and that will pay slowly on monthly basis till July 2024 and then you can close it and requested to remove the Lien mark from account to utilize funds for me and my family survival.

I have total overdue of Rs. 144, 000/- and in January, February & March 2024 my salary also will be going to get deducted with tax as I unable to submit any document due to some personal reason and maximum tax get applied on my entire salary.

I requested branch manager to do the necessary for me and my family survival but the manager simply refuse and said make the remaining payment of Rs. 81.474.00/- then only I will remove the Lien mark from your account.

I have requested the manager again and again as I do not have any other way of income from where I can manage home expenses and now bank completely block my account and its a matter of me, my children and my family survival.

Please help to remove the Lien mark from my salary account, I promise that I will make the full payment of pending dues from OD account by July 2024 and close it once it paid.

I would have been raised this complaint unless and until it wouldn't have been a matter or my survival.

Thanks & Regards,
Akhil Dhole
91-[protected]/[protected]

Dear Sir

Very Sorry stage which happened today which was done by your representative.
I got the phone call from call Centre stating that my person will there by 16:30 hrs.
I have been there but I did not get any intimation from get but later on I came to know that
they are working in tarrif. I went up and talked to them with my problem. By 17.15 hrs, they came
down to my flat. When I checked my workability of net browsing which was
not good at all. They phoned Mr Kamlesh and told me that another person will come n check.
I told him you should entertain my issue resolved first, If they knew that they can arrange another
technician immediately. Mr kamlesh told me before 19:30 hrs, another technician will come and resolve.

I was trying to contact Mr Kamlesh but I did not get him because he had talked to me thru board number.
I tol him I want to talk to senior office in this regard. He told me It can not possible now.
I told him this way you are treating the customer.

I told him you should send the technician tomorrow by 9 : 30 AM because my meeting will start by 10 AM.
Your visiting technician it can not be possible because I came to office by 10: 30 AM. I told him it is not look out.

Please verify my all complaints which was raised last couple of months, Only two times it is being attended.
However all the complaints have been closed without taking confirmation from me. It is very strange and I am ready
to talk to you in this regard.

Hope you understand me. Client can wait for 4 to 5 hours for resolve the problems, but you do not want to hear client
situation.

Regards

Dr.Rajkumar Sharma

From: "rajkumar sharma"
Sent: Thu, 29 Feb 2024 19:06:41
To: "[protected]@hathway.net"
Subject: Re: NET IS VERY SLOW

Dear Sir

sorry to say that persons came but without solving my problem went away.
further to add that if you see my couple of complaints in which I have seen that
no one came to the society, but complaints were closed.
Very rare I am here due to my important tour, but service provided by you is not satisfactory..
I think I should discontinue with you.

Regards
Dr. Rajkumar Sharma
[protected]

From: "rajkumar sharma"
Sent: Thu, 29 Feb 2024 12:20:07
To:
Subject: NET IS VERY SLOW

Dear Sir

Very sorry to state that service provided by you is not upto the satisfactory lavel.
Every time I am facing the same kind of problem.

Today I made a complaint again, but it will take its own time ( refe no. [protected])

Before that I made the complaint on 17/02/2024 ( ref 17022024w705929 ) which was closed without coming to my flat
or not taken any confirmation from the customer. This kind of act has happened second time.

I am ready to talk to higher management in this regard.

If it is so, please disconnect permanently and refund my money back.

Regards
Rajkumar Sharma
D 601
bhoomi Valley thakur village
kandivali east.
mumbai.

Dear Sir,
I am Jai Prakash Pandey user of ICICI Bank Credit card no [protected] on 26 Jan 2024 my moblie was cloned by someone and transactions done of Rs 75885 from my credit card.
And at the same time, I got call from ICICI Customer care about this transaction was not done by me and already file the complaints on 29 Jan 2024 to ICICI Bank over the phone and my nearest branch Lalpur Ranchi about the same.
After this bank was credited this amount as a temporary credit to my account and now, they are refusing.
I think after these complaints bank is not giving me proper response.
Request you too Kindly me on this.

Complain No - SR[protected]

Thanks & Regards
Jai Prakash Pandey
[protected]
[protected]@gmail.com

Please explain what is ECSRTNCHG. Today 590 is been deducted from my account. Please get in touch with me ASAP. To whom should I connect to? Please provide your respective customer care executive number.

I am tarun kumar, an amount of rs 826.00 has been deducted from my account in the name of dp chgs till jan-24 on 27 feb 2024.

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain even in court if required.

their is no resolution with their i send email to customer care as well

Address: Bangalore

I have not been informed about any ecs connected to my ICICI bank.
Also, I have enough fund in my account nothing gets deducted and when funds become low, ecsrtn charges are taken by icici.

Email: [protected]@gmail.com
Phone: [protected]
Rakesh Kumar

Sub- In Regard to the Freezed SB ac[protected].

Dear Sir/Maam,

In reference to the above subject I hereby request to kindly update me with the current status of my SB Ac[protected] maintained at Rajpur Road Dehradun which was freezed with objection of suspicious transaction.

Whereas now I have provided bank the required documents or information. demanded and I will be obliged to provide you with any information or documents required in future.

Now it's a humble request to you to kindly update me with the status of my account and unfreeze the same on priority and transfer the amount freezed to the Bank account details I have provided in Ac Closure Form.

Thanks and Regards

Advocate Lokender Sadana
R/O 256 East Patel Nagar.
Dehradun
Mob - [protected]
Email - Lokender.[protected]@gmail.com

I am Rajendra Gupta, the bond holder No.0025-445 of ICICI Bajaj Scooter Bonds-Two, Bond Certificate No.25446 alloted on 29.06.1999 and its maturity date is 29.06.2023.

There is no traceability of this bond, how do we redeem? where should we approach for redeem this. Please update on the scheme.

Thanks & Regards
Rajendra Kumar Gupta
Mob.:[protected]
email:[protected]@yahoo.com