ICICI Bank Complaints & Reviews

Dear icici bank,

Few days ago i got a call from icici bank representative to offer a credit card. After checking everything they told me that i am eligible to get a credit card. Then i applied and shared them all my documents. (Application num [protected])

But now i got a mail saying that 'application rejeted'.

I am salaried person having account at icici bank from long time. I was relly trusted...

Hi team,

This is shobana, icici customer for 10 years.
As a frustrated customer, i would like to bring this unresolved issue in your perusal.

During the joining of my company i was offered with icici debit and credit card as a salary account. But in a few months i have returned my credit card without swipe a single penny. After some year, i was charged for 8775 not properly returned my credit card.

So i went to icici credit card department, ambattur branch and asked for the reason. They said the charge is against the usage of credit card and not followed the procedure for return.

But i have sent the card to icici head office before the issue starts. Then i spoke to one of the person in your legal department and i gave a letter described all the issues. After that they promised me that they will resolve the issue and this will not happen in future. After 2 months the debited amount rs.8775 has been credited back to my saving account on (). As per current debt manager kasim riyaz s, this case was handled by imtiaz ahmed on 2010.

Now in december, 2017 again icici credit card department tried to detect the same amount but due to insufficient balance they leaned my account without my knowledge. When i asked the savings bank department for the reason, they said it was charged against the credit card issue. I again went to icici credit card branch in ambattur and spoke to mr. Kasim riyaz s debt manager.

I explained all the issues that i faced last time to mr. Kasim riyaz, but to my surprise he is telling me a different story to get resolved. He wanted a proof for the above issues and i showed the transaction details of debit and credit with dates. But he said that he cannot take statement as a proof and asking me for the noc letter which i was supposed to be received from the credit card department last time. They have not given any letter to me last time which was a fault from the bank side. Now they are again asking me to pay this amount to close this issue. It is the bank who is solely responsible to follow the procedure. Due to their lack of knowledge in properly closing this issue, why should i need to pay this amount for the card which is not used by me.

Mr. Kasim riyaz said that there is no written letter found from the bank end, then what happen to my letter which i have submitted earlier. Now the question is on what basis they have cancelled my credit card and how they have returned my money on 2010.

He is not ready to answer any of my questions and saying rs.8775 is a small amount, so he can’t handle it. I was really shocked to hear this from mr. Kasim. I said if you can’t fix my issue, i will close my account from icici, he said close and go. I said i will complain this issue in consumer court. He said go and do, you will get nothing from bank.

Now tell me what i should do now, this is the way you treat the customer? We both have proof from our end, why looting a customer money without their knowledge and without any reason. I’m really exhausted and frustrated at this moment. This is my final mail to you and hope you can fix and return my money back.

If no one fix, i will take this issue with consumer court. This will be the final decision.

Thank you
Shobana
[protected]
Acc:[protected]

Dear sir/ma'am,
On 30/09/2017, while making payment for nios d. El. Ed. Untrained teacher service program, i made 9 transactions for paying 4 candidates fee ie... 5 transactions were not processed completely. But amount of 4545 was deducted from my sbi account 3399*2954 with debit card 4591 * * 9347 by eazypay icici bank ltd each time which is not credited back in my account even after 4 months.

I register my complaint at sbi but after 45 days, they are saying that transactions were successful. I pay fee for 4 students and amount deducted for 9 transaction. Where is the money? I must be at eazypay or nios.

Kindly credit my amount back to my account as soon as possible.

Hi team,

I have an account with icici bank ltd. - pune - kalyani nagar branch, this is no more my salary account and i see from more than 6 months, smab and igst charges are being deducted from my account.

I am short of more that 3000 rs.
I was not informed anytime on these deductions. Can you please help in resolving the same by getting the amount refunded.

Failed transaction done by me for purchase if mutual fund. The amount is lying with u thru bhim app. And units not allotted. Rs 5000.00. Dt. 21.12.2017. Reference number[protected] kindly refund immediatel
.   replace all

This is the second time when bank deduct 350 + (31.50+31.50) rupees from my account without any information. Even i didn't use any service regard this. Kindly short out this problem as soon as possible. Last time when i called to bank i got no proper response from the bank. This a also a type of mentally torture by the bank to the customer because today i went to the petrol pump for fill the petrol in my vehicle. But i swept the card then it shows insufficient balance that was the embarrassing moment for me. This problem arise because of bank. Because they didnt give any information for deduction the balance from my account. Please resolve this problem as soon as possible.

I had applied for icici credit card in oct 2017 at icici bank branch at kirkee, pune. But the card stands rejected. I am a serving armed force officer and presently posted in some remote area in ne, where i have no access to any bank. My sav a/c no with icici bank is[protected]. It is matter of great dishonour to a an serving officer for rejection of credit card. Please state reasons for such rejection. Thereafter i will proceed with necessary action.

Mayank sambyal

Pls give the status of my icici tax saving bond redumption status, as i have not recievrd the amount in my account yet.
Tax saving bond-022002 tsb-one
Name of the bond holder : pardeshi ravindra shivnarayansing
Face value per bond : rs 5000/-
Issue price per bond : rs 5000/-
Deemed date of allotment :[protected]
Redumption date : 27/03/2005
Bond holder no;[protected]
Certificate number : 277677
Number of bonds : one
Distinctive number :[protected]

Pls send the redumption status of this bond, since i have not received the amount in my account yet.

My email : [protected]@gmail.com
My mobile no : [protected]
With regards
Ravindra pardeshi

My account status is frozen since last 1 year. I have contacted to the branch regarding this they asked me to submit my kyc documents and i provided those documents again and again. But still my account is in frozen status. Please help me in this. My valuable money is blocked with you since long time.

My details are:
Name: ritunjay pandey
Account number:[protected]

Hi i sunny bhan holding account[protected] in icici bank and bank has leaned my such amount blocked from. My savings account without any intimation and on tuesday 2nd jan i m been standinf in the hospital from 3 hrs to get the bill done but due to insufficient balance it is not getting done as i have called cus care many times but as per them they cannot do anything nor my branch it is really very very harrasment from icici bank as hospital...

Hi

I am jeganraj s

One assist plan is activated automatically this plan and deducted rs-2300/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap
Thanks
Jeganraj s

I am an existing customer & i wanted to open account of my daughter. So i applied online but i didn't get any response so i went to borivali chandavarkar road branch to do the same. I waited for almost 30 mins & then they said the network is not working so they will contact me. After a day i tried to call the person but no answer so i went again to branch in next 2 days & did all the formality. As informed to me i called after 2 days of applying to enquire about the timelines. So the executive told me that as it is year end they are heavily loaded & they will take some time to open the account. When i requested to do the needful at earliest so he again checked for my form & later i was informed there is some mistake in their barcode someone had already used the form which they used for my application. So i have to do full procedure again for which i told him that i want to get it done immediately but as he was busy even after 3 days of all this mess i am still at square one.

On 29 dec 2017, i recharged my jio number [protected] with ₹449 (Actual ₹499, ₹50 voucher was applied) on myjio app via upi payments system to address [protected]@icici but recharge was unsuccessful. But the amount of ₹449 was deducted from my bank account! My transaction id is "ici8917a567914f41b0a92b[protected]a", my upi id is [protected]@ybl and even i have enclosed a screenshot of successful payment.
Dear icici, its been 3 days and i haven't got my refund. I tried calling jio executives but they said to contact you. I want my refund as soon as possible.

Recharged jio for rs459

Amount is debited from phonepe upi app to [protected]@icici

Enquired with jio care. No attempt to recharge is shown

Contacted phonepe customer care - they reverted that transaction is successful from their end.
(Have attached response from phonepe customer care stating process successful by their end to the party - purple background text)

This shows that money is stuck with [protected]@icici for sure.

It's been passed by phonepe and not received by jio. Only intermediary is [protected]@icici

Please treat this as urgent and request a money refund or charge back at the earliest.
Looking forward to a speedy response

I have called the customer support number of icici for demat account opening, but later i have changed my mind. But still they have charged me an amount having remarks as (Dp chgs till n). When i googled it, it was about demat account. Why they opened an account which i didn't want to, and also charged for the same. (Even when i called them for queries they have told me that it was free.)

I had been using an icici bank account opened by company for reimbursement processes. I have transferred inr 15000 to maintain my account balance in multiple icici bank accounts. However, i could not transfer the amount to the target account and i find my source account rrozen without any intimation.

I am in severe need of my fund and i find this behaviour of icici bank extremely unprofessional

I have a demat account in icici bank for 6 years now. When i checked my bank transactions and i found that there is one debit transaction dp chgs till december 29 — inr 690.50. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My number is [protected]

Dear sir/maam

I dont open demat account. Your bank employee cheat me in civil line raipur branch he told me this kit are for internet banking but this kit is a icici direct.

So that kindly request to you please close my demat or icici direct account i also submit closure form in your civil line raipur branch and 1 copy send your indore office for close my demat account but till date your side no response you all are selfish you dont know how people arrange money and the your any time deduction is harmful of the people so plz dont cheate any one. Happy new year

Regards
Ravi k. Soni
[protected]
A/c no.[protected]
Icici civil lines raipur c. G.

Account no:[protected]

Mobile no:[protected]
Dear sir,

I have already make balance 190800/-
But you can return cheque due to insufficient fund how can it possible?
I have to go consumer forum regarding this return charges debit from my account.

I only issued 70000+70000=140000 cheques and my balance already 190800. Even though you debit my account return charges.
br...

When i checked my bank transactions and i found that there is one debit transaction '747691 dp chgs till nov' — inr 826. Not even i am using any kind of demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount. My phone number is [protected]
Jitendra voraram lohar