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ICICI Bank Complaints & Reviews

3.3
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 623

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S
Sachinmahajan2345
from Malegaon, Maharashtra
Dec 27, 2017
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Address: Jalgaon, Maharashtra, 425107

Sir my friend mr. Somnath sukdev patil wanted to open a saving account in icici bank branch chopda dist jalgaon
Bank employee said... That i[censored] have 10 acre farm we give u 0 balance account,
If not u wanted to maintain rs10000 in ur saving account always... Thats i have questions
If someone have 10 acre farm he got 0 balance account
And if he is poor then he maintaine 10000 in account.. How was the policy...
Icici not for poor peples...
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    G
    Gour Banerjee
    from Saraikela, Jharkhand
    Dec 27, 2017
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    Address: 700064

    I have one icici vimal vaatsalya bond dated 01.07.1999 amounting to rs 1000/- (Bond holder no. 0000001, certificate no: 49142) due on 01.01.2018.

    The above bond certificate duly discharged sent to
    Icici infotech services limited, unit: icici only vimal vaatsalya bonds, maratha mandir anex, dr. A r nair road, mumbai central, mumbai-400008 was returned through speed post.

    I would request you to communicate your mailing and postal address.
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      shravan rawat
      from Mumbai, Maharashtra
      Dec 27, 2017
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      Address: Ajmer, Rajasthan, 305001

      प्रिय मनजेंर महोदय
      मै आप कि बैंक शाखा icici bank ltd.ajmer vaishali nagar ajmer मै रोजाना कम्पनी का पैसा जमा करान जाता हु मुज आप की शाखा न 10 रूपयै का सिखा {coin} लन सै मना कर दिया जब मन ऊनस पुछा कुयो नही ल रह हो तो ऊनौहौन साफ तोर पर मना कर दिया कि हम coin नही लत हमार पास रखन कि जगह नही जब मन शाखा प्रबंधक सै ईस बार मै जानकारी दि तो ऊन का भी यही जवाब था हम दस का coin नही लत जब मन ऊन स कहा आप मुज यह लिखित मै द दिजिय तो ऊनौहोन मना कर दिया कि आप को कोई प्ररोबलम है तो कही और जमा करा दिजीए हमार यहा जमा नही होगा
      मै ईस कै लिए rbi कोटे मै कैस दजे करा रहा हु भारतीय मुद्रा कै अपमान और नही लन कै कारण
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        U
        Unnam Naveen
        from Hyderabad, Telangana
        Dec 27, 2017
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        Address: Bangalore, Karnataka, 560048
        Website: www.icicibank.com

        Hi,
        This is navenn this complaint related to credit card i uased icici credit card nov month bills is 20270 i paid 20k that means 270 rupies pending of bill payment
        For that they charged around 4000 intrest these things they are comunicated earlier aslo other wise i will pay for 270 insted of paying 4k intrest.

        Icici checting customers like this there are menctioned clearly any where about thos conditions.

        I am using other bank credit cards also but they are not charging like if pending amount 270 meand they will charge intrest on pirtucular pending amount.

        This is my mobile number [protected].
        ICICI Bank customer support has been notified about the posted complaint.
        Dec 27, 2017
        Updated by Unnam Naveen
        is it resanable to instedof 270 paying 4k intrest on that payment
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          S
          Sumit Boss
          from Azamgarh, Uttar Pradesh
          Dec 27, 2017
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          Address: 11008

          Sumit kumar 10/05/1991 [protected]
          Dear sir सर हमारे जितेंद्र जी ने अपने सीनियर को भी चेक कराया उसके बाद भी विकलांग क्यों हुआ
          सर मैंने पहले बता दिया था मैंने अभी तक कोई भी कैस नहीं कराया है Mr Anubhav Jain
          कोई भी मुझे डिटेल बताने को तैयार नहीं है क्योंकि क्लाइंट हुआ कैसे हुआ कोई भी डिटेल नहीं है मेरे पास

          प्लीज हमारी रिक्वेस्ट ली जाए और उस पर कार्यवाही की जाए
          ICICI Bank customer support has been notified about the posted complaint.
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            H
            Himu Das
            from Numaligarh, Assam
            Dec 26, 2017
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            Address: Goalpara, Assam, 783120
            Website: Ebay.in

            I try to bought something from ebay.in and paid with upi,
            Rupees 3190 was debited by indiaideas
            But when i check ebay.in it shows my payment wasn't done.
            I don't know what happend where my money gone.
            I am a student 3190 rupees is too much for me.
            I want my money back..
            I don't have any idea what is indiaideas or what the #.
            I just want my money.
            +2 photos
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Himu Das,

            We are sorry to hear that you've been having this experience. Since we can't reach you so you can contact us here: http://ocsnext.ebay.in/ocs/home

            Regards,
            Team eBay
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              J
              J_Kalra
              from Delhi, Delhi
              Dec 26, 2017
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              Transfered 10, 012.51/- to my nps account from my icici account on 23rd dec 2017.
              While money got debited from my icici bank account, internet error came & transaction failed.

              Money has not reached nps account despite end of 3 days.

              Transaction id is this - [protected]

              Please check the status of this money transfer and kindly credit the amount back.
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Skage
                from Pune, Maharashtra
                Dec 26, 2017
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                Address: Pune, Maharashtra, 411014

                Hi all,
                Dear icicins,

                Stop cheating the customer with your # pre approved credit / and pre approved 350, 000 add on every platform of media every customer has it's problems and have no time to get involved in such process.. My contact number is [protected] i have applied for pl and credit card from last 6 months but the # icici bank and their agents are cheating me i have all the proof to explain if any one from icici can call me explain the meaning of pre approved pl and credit card will be appreciated... Note : i don't wanna wast my time talking to any manager supervisor director. I need a right party contact who can give my answer... If not this message will go viral on social media...
                Thanks,
                Suraj kage.
                [protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                  B
                  bharat7737
                  from Jodhpur, Rajasthan
                  Dec 26, 2017
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                  Address: 313324

                  I recharge my jio number [protected] amount of 459 with BHIM app.After that succesfull message from BHIM app.That recharge was not done and amount was deducted from my account. So please refund my amount.

                  Note-I complain at indiaideas but did't get reply so please check as.
                  I post two photo please check.

                  THANK YOU

                  Name- Bharat sahu
                  Transaction id-############
                  Mobile no- [protected]
                  Jio no -[protected]
                  +2 photos
                  ICICI Bank customer support has been notified about the posted complaint.
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                    V
                    Vikash Runthla
                    from Kolkata, West Bengal
                    Dec 26, 2017
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                    Address: 700091

                    Icici bank has charged inr 11.80/- against some so called surcharge mcc 5541 which is not clear. Called their customer care also but they didn't resolved the issue.
                    I have used my debit card on 18/12/2017 against purchasing fuel of amount inr 510 at a petrol pump. If they have charged me because of this than instead of giving any rebate for paying cashless they are charging me. Doesn't make any sense.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      shetty adarsh
                      Dec 26, 2017
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                      I got call on 24/12/2017 from icici bank regarding fraud security policy with 7 benifits, this plan is not going to help me. I would like to deactivate this plan. I have already informed to icici customer services (Toll free number - [protected]) regarding the query but they didn't confirm the deducted amount will be refunded.

                      Make sure to deactivate this plan asap, and my amount shouldn't be deducted.

                      My contact number : [protected]
                      Account number:[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Adarsh,

                      Greetings from OneAssist..!

                      We deeply regret for the inconvenience caused to you & appreciate your patience.

                      We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                      Should you require any further assistance, please reach us at[protected].

                      Regards,

                      Brijesh

                      Team OneAssist
                      Complaint on ONE ASSIST
                      I dont any plan of one assist I would like to deactivate this plan.Please help me how to deactivate this one assist plan and dont like to debit the amount from my account
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                        V
                        vipul_388
                        from Ahmedabad, Gujarat
                        Dec 26, 2017
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                        Address: Gandhinagar, Gujarat, 382016

                        Dear sir,

                        Kindly inform my honda unicorn bike gj-18q 8389 two wheeler loan your bank. I have completed my two wheeler loan long ago (Honda unicorn). I missed noc which i have received from icici bank. Please send a duplicate one my resident address plot no 439/2 sector 13 a gandhinager and email id [protected]@rediffmail.com. I will be thankful to you. Please.

                        Vipul chaudhari

                        M [protected]
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                          R
                          radhanayak
                          from Bengaluru, Karnataka
                          Dec 26, 2017
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                          Address: Bangalore, Karnataka

                          I hv a salary acc with icici my acc deducted 130/- in the name of atmdec chg any y this is happening am fedup with this and am not even use any other bank atm please resolve my account problem and make sure it would not be repeat in future otherwise please give me a clarification if its dedicating for account transfer if online transaction also atmdec chg applying or not please make me sure with ths
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            subbumadan
                            from Belgaum, Karnataka
                            Dec 25, 2017
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                            Address: Bangalore Rural, Karnataka, 562114
                            Website: chromo

                            Dear
                            Sir
                            I did one jio recharge in reliance jio app to upi payment app 459 rupees,
                            That amount paid to upi payment and payment sucessful but recharge is not done i ask to jio coustmer care thay said to me any recharge not done yet
                            But my account is debited 459 ruppees i paid to amount [protected]@icicibank upi id so plz amount return to me plz help me my jio number is [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              Arti prasad
                              from Bolpur, West Bengal
                              Dec 25, 2017
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                              Address: Patna, Bihar, 800006

                              Myself shashi bhushan prasad having acct no[protected] with you at patna, on 06.12.2017 i have taken petrol from nayan filling station near dehradun for rs 4300.00 and paid the amt by swipping my debit card of the acct, my acct also debited for the amt of rs 4300.00 immediately. But it was for me utter surprise to know that my acct has been debited for the amt of rs 126.85 on 11.12.2017. The subject petrol pump, never told me about this amt to be recovered, further the amt has been debited without giving me any information and that too after five daya. I felt cheated by you bank with the connaivance of subject petrol pump. Is it way to treat your own customer having acct with you of over 10 years. Further in most of the cases by using atm card petrol pump returns some amt to card user, but it is surprising that such a huge amt debited to my acct without giving any information. Please look into matter and do the required action, lest i may go for banking ombudsman
                              ICICI Bank customer support has been notified about the posted complaint.
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                                P
                                Prakash_vp5
                                from Idukki, Kerala
                                Dec 25, 2017
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                                Address: Tirupur, Tamil Nadu, 641604

                                Very poor service icici two wheeler loan. I m treated like a dog by your icici loan staffs.
                                I have a account in icici bank. I received loan quires from icici. So that i applied for a loan for new bike last monday. I have submitted all documents in tuesday. I asked to gave me loan to wednesday. But wednesday is passed, icici staff say u can take bike on wednesday day. But wednesday also payment not received a whole day wasted in showroom to waiting for payment.. Friday morning only they given the cheque. First they said they il give nift transfer but not done, after that they said we il give u a dd but thats also not received, finally they give the cheque.in that showroom asked me to submit a form 20. I asked for form 20 in bank in wednesday itself. But they r not gave me they form 20.. Irresponsible staffs. No one takes phone calls, no one gave me the correct answer. All r showing attitude on me. Still now not explain about loan details. I asked for 36month but without my permission he loaned for 24 months. They are working only for icici target. They don't know how to respect.
                                Now in the showroom asking form 20 else they are asking return back to bike in showroom, no one of icici staff is taken a call. So please cancel the loan i m arrange a alternative solution.

                                Staff name riyaz rm ([protected])
                                Another staff satheesh ([protected])

                                My self prakash
                                [protected]
                                Ac no [protected]
                                +1 photos
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  R
                                  Raja Alaghu A
                                  from Hyderabad, Telangana
                                  Dec 25, 2017
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                                  Address: 600095

                                  On 20-dec-2017, at 5:14 pm, raju raja wrote:

                                  Hello,

                                  Can i get any updates on this please.
                                  Almost 1 week completed, i did not get any update regarding this problem.

                                  Please do the needful.

                                  Sent from my iphone

                                  On 20-dec-2017, at 4:33 pm, raju raja wrote:

                                  Hello,

                                  I checked with icici bank it was settled to your side around dec 21 1.02pm
                                  So can you please check and let me know asap.

                                  Reference no: lici[protected]

                                  Thanks and regards
                                  Alagu

                                  Sent from my iphone

                                  On 16-dec-2017, at 2:28 pm, raju raja wrote:

                                  Hello,

                                  Do we have any updates on this please.

                                  Sent from my iphone

                                  On 15-dec-2017, at 10:02 am, raju raja wrote:

                                  Hello,

                                  I made a sand booking on 10 dec, but amount got debited in my account then it's get errors out.
                                  Can you please check from your side.

                                  Transaction id :[protected]
                                  My tn sand mobile number : [protected]

                                  Sent from my iphone

                                  Begin forwarded message:

                                  From: "[protected]@icicibank.com"
                                  Date: 10 december 2017 at 8:48:49 am ist
                                  To: [protected]@gmail.com
                                  Subject: transaction alert for your icici bank internet banking


                                  Safe banking
                                  • never respond to an e-mail which requires you to confirm, renew or validate your account or card details, even if it appears to have been sent from icici bank. Please do not access icici bank's website though links in e-mails. Check the url in your browser before entering your user name, password/s.
                                  • never provide sensitive account information like login password, otp (One time password), urn (Unique registration number), atm pin, etc. Or personal details in response to an e-mail or phone call. If you have inadvertently shared such information, report it to us immediately.
                                  • if you receive an e-mail claiming to be from icici bank regarding updating sensitive account information like pin, login password, account number, let us know by forwarding the e-mail to [protected]@icicibank.com
                                  Icici bank internet banking | khayaal aapka
                                  Dear customer,
                                  Thank you for banking with icici bank.
                                  You have made an online payment of inr 3579.0 with transaction id [protected] towards payee bill desk bpc from your account xxxxxxxx8552 on dec, 10, 2017 at 08:48 hours.
                                  In case you have not made this transaction, please call our customer care.
                                  Never share your card number, cvv, pin, otp, internet banking user id, password or urn with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorized access to your account.

                                  Looking forward to more opportunities to be of service to you.
                                  Sincerely,
                                  Icici bank internet banking

                                  Terms and conditions of icici bank shall apply.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    B
                                    bhanumeeduri
                                    Dec 24, 2017
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                                    My 15 year icici saving account has be blocked/frozen, i called customer care service they said it blocked due to not linked aaadhar card!, but as per govt. I have time until 31 march 2018, i am not resident of india living in abroad past five years, i have nro/nre account with hdfc. I can not make a joint account with my mother who live in india.
                                    She has sbi account, she lost her sbi atm card two years ago. Sbi bank does not re-issued her atm card because she is above sixty in age. So,

                                    I kept my icici bank atm card with my mother to use for her expenses, to pay bills and her cash transaction to use in india. Now my icici bank account blocked with out notice thou i have time three more months to link my aadhaar.

                                    Please help me in this to support my mother

                                    Thanks you
                                    Bhanu meeduri
                                    24th dec 2017

                                    Icici bank account:[protected]
                                    Online user-id: bhanumeeduri
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Even my account is blocked now. Last month when I went to link it with the Adhaar, the bank officials said it is linked. Thisisnot professional
                                    I went to the bank branch and they said it as KYC. I informed the bank officials that I had submitted the documents earlier and it is a here in their system. They said that I have to bring the original documents again and then sign a KYC Form again. I informed them that I had gone to the bank last month with the originals just to check if everything is updated and they had not mentioned of the same and said everything is updated. Now blocking the account without intimation is not professional. With today's meeting I do understand that they have no updates on KYC in the account and they said they would in freeze it by tomorrow. They asked me to be proactive and I should come to the bank regularly to check everything is in order. Great !!!

                                    Regards,
                                    Jency
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                                      prakash5392
                                      from Kottayam, Kerala
                                      Dec 24, 2017
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                                      Address: 641020
                                      Website: Green peace

                                      Last month i was shocked while saw my bank statement, because rs.500 deducted from my account from greedpeace without any approval and intimation. I tried to contact bank there is no response from their side for te amount deduction. So i need to avoid amount deduction from my account at least in future.
                                      So kindly take necessary action.

                                      Regards,
                                      Prakash
                                      K. [protected]@gmail.com
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        C
                                        Chetan sharma1404
                                        Dec 24, 2017
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                                        Address: Muzaffarnagar, Uttar Pradesh, 251001

                                        Hi, my name is chetan sharma, i am using icici credit card since last 2.5 years and make payments before the end of each month before due date.

                                        This month in my cc statement its mentioned auto debit return fee and service charges of 798.94 in addition to [protected]@18% of 143.81 inr.
                                        When i enquired about these charges bank said that i have auto debit facility opted on my account and due to insufficient funds charges in my linked savings bank account. I have been also charged an additional atd return charge of 59.0 (Atd-0xx6706-rtnchgsdec17).

                                        Why can't the system check for the due amount is paid or not before initiating the auto debit? Why is this charged twice both in savings and credit card.

                                        I can accept this if i have not paid the due on time.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dec 24, 2017
                                        Updated by Chetan sharma1404
                                        Please see the Mini statement, Credit card payment date and Current bill.

                                        Dec 24, 2017
                                        Updated by Chetan sharma1404
                                        I am using ICICI bank services for more than 10 years and this sort of inconvenience was never faced earlier.
                                        There seems to be reduction in quality efforts in banking services nowadays.
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