ICICI Bank Complaints & Reviews

I received a call from icici bank and asked me to take a loan of rs. 15, 00, 000 but i have to open an 1 lakh policy in bhariti axa life insurence which i have to pay for 10 years and i get the maturity amount in 19th year. Then i have to pay 15 lakhs cheque to icici bank and i have to pay rs. 6300 for 3 years every month after that i need not to pay. The loan amount 15 lakhs i have to pay after 19 years. The mobile numbers are

Hi,

I am a privileged customer of icici bank, but from past few months i feel ashamed visiting sector-61, noida branch. I usually visit branch with my kids and the kind of cheap atmosphere is there in the branch its tough for me stand in front of my kids. A female staff named neelam sharma makes it difficlut to be branch with her vulgar body movements with the male staffs in the branch. I have to wait for hours to get my 15 mins work done as she is busy in pleasing male staffs with her very cheap body movements. She is never focused towards work rather she has made the branch an unpleasant place to visit. I met many customers there who are troubled with her nasty and gaudy behaviour.

Hope some quick action can be taken against this employee so that it's easier for family person and senior citizens to be in branch.

Sir
I have done imps wrong account no. Of amt. 15, 500/_ dated 08.08.17, rrn[protected]

Wrong account no.[protected]Ifsc: icic000168)

Correct account no.[protected]Ifsc: icic0001686)

Transferred made from my bank of baroda account no. [protected]

So kindly reverse the same amt.in my bank of baroda account.

Thanking you,

Bond holder no.[protected]
Certificate no. - 63556
Distinctive no.[protected]
Option - iv

I was totally forget about this holding payment in respect of this bond, which was issued in august 1998 and matures on[protected] is yet to be received by me. Please advise the position and remit the proceeds on my following address also give me your feed back on my email id : [protected]@lifehappy.org

Jatin dhingra
E-108, rishi nagar, 2nd floor,
Rani bagh, delhi - 110034
Ph - [protected]
[protected]

Hello sir

This is satyanarayana g y was having consumer loan lcbng[protected].
This was closed on[protected] itself.

I am seeing this in cibil report where my amount due is nill and current balance is still showing 4. This is creating problem.

Kindly help in removing from cibil as i have already cleared my loan and it should be closed. It is impacting my cibil score.

Thanks in advance
-satyanarayana g y

I got the sms for return of ecs transaction and ecsrtnchgs100817chg350.00 charges has been leveied to me + taxes. The said transaction is successful and i have crosscheck in my loan account with other bank (Emi charges). The why these charges has been levied to me. Please refund this asap.

The emi goes every 5th of the month and i gto above message on 13 th aug. I already checked now that there is no ecs return.

This looks like some mistake from icici bank. So suggest to refund the charges.

Around 12pm today- 17th August 2017, I got 4 messages in a minute that debit card made a purchase of Rs 5000 each . Total spent - Rs 20, 000/- called up the customer care and blocked my card immediately. Please look into this matter asap and refund my money.

This is reference to my credit card no [protected] which i have lost and sent the information to your customer care number. Now my card is blocked. Before that i have paid all the dues.

Last month i received bill of rs. 1511.00 without any purchase

Request you to remove these charges and make it nil in my charges

With best regards
Amreesh sharma
Email:- [protected]@gmail.com
Mob:-+91-[protected]

As i recently moved to usa, i wanted to update the address. Though there is an option "request for change of communication address" and "request for address change" present under service request of bank accounts and credit card respectively, i am getting an error "this service is currently unavailable".

When i contacted the customer support, one lady said that it is not possible to update the address through online banking. I asked her to transfer the call to supervisor. The guy who spoke as a supervisor told me that it is possible to update the address through online and i may have got the error while providing special character in the address field. Despite of explaining him many times that i did not even get the page to update address, he was very reluctant to understand. Later, he asked me to call the next day and speak to nri banking. I explained him that my account is not a nri account, but he never bothered.

I registered a level 2 complaint through icici bank and i got a response from sadhana alasundkar who is a customer service manager as per her signature in the email. She asked me to visit the branch and have the address updated.

Are you serious guys? I believe that a customer service manager should have some responsibility before responding to the complaint. If she is gonna provide the same answer, i did not have to escalate. I have never seen a sloppy customer service manager ever.

I replied to explaining once again from the beginning and i asked her to book the flight ticket to and fro if she still insist to update the address by visiting the branch. I got a response from her informing that she escalated the issue and asked me to wait until 21st of august for resolution.

Today 16-aug-17 i got a response from her with the same sentence "visit the branch to update the address and it is as per rbi guidelines".

Are you guys kidding me? So you ask every customer without nri bank account in abroad to visit the branch in india to update the address?

I was able to successfully update my address in hdfc bank and citi bank without any issues. Is rbi guidelines only applicable to icici bank? Or you claim that other banks are violating rbi guidelines?

Pathetic customer service. If you do not allow me to update the address, i will have to close both of my accounts.

I stayed at aundh pune for several years and 3 out of 5 times during my visit to icici bank branch at aundh iti road i have had following observations

1. The manager is not present in the cabin. Any staff just sits there in that cabin
2. The token system is out of order
3. If by chance token system is working, it's not adequately addressed. You get a token just to find that the token number is never called in a timely fashion and others walking in later into the branch just approach the desk and they are attended. You are the only fool following the process
4. The printer is not working most of the times.
5. They have a functional system. The counter for demat only attends demat and counter for savings only attend savings. Hence your wait time is more

I hope icici bank seriously takes in my feedback and improve the efficiency of there branch operations.

I have applied for car loan in icici bank in last month, but again I cancelled due to dealer problem, I have submitted cancellation request in bank. I have not taken disbursement of loan also still bank has deducted EMI from my account. This is completely unethical. I want refund of EMI rs.13492

Sunil binnar
[protected]

Credit card no: [protected]

I have been levied a late fee charges for the month of may, june, july amount to rs. 1603 including tax. I have requested for the waiver as it was not intentionally paid late, but the is talking about its policies. Similarly, other banks like hdfc they immediately waving off such charges than why cant icici bank do.

Call received by [protected] no. They are asking for atm details and pin. bUt i didnt provoide the same. Then they are using bad languge, abusive word. They are just say that they are from company head office and we need to unblock the atm card. They tried to collect the all information which is persent on atm card i.e card no. Expiry date.and cvv also.

Do the needfull action against them. Teach the lession for doing such fraud.

Hello sir

My name is satyanarayana g y and was holding icici credit cards long back.
I have done settlement with the icici bank during 2007 and last payment made on[protected].

Attached is the settlement letter and other details for your reference. Irrespective of explaining icici bank many times that, i did settlement and there is no balance they are raising issues, torchering me, also reported in cibil.br...

Hi sir,

Icici bank credit card charged for duplication charges against and again for already paid amount for redemption. I have already charged for those redemption in the month of may and they again charged from this month credit card bill. I have already spoke to them 3 to 4 times in the call the customer care executive already agreed these charges are already duplicated charges again and but they said they were unable to reverse. They agreed their mistake but they were not ready to reverse and it is almost 250 rs. And they simply through this mistake on payback team. I call to these people many times and i'm charging for the calls cost for 150 rs. This is more waste charges to the customers.

I want to register one more complaint on payback team also because they are also supporting these icici bank cheaters and they cheating customers

Complete cheating to the customers. Please resolve this issue asap.

Hello,
5 nsf csh wdl of 50k (4 of amount 10, 023.60 nd last one of 9, 023.60) happened from my icici salary account, which is in kalkaji branch, new delhi.
Account number[protected]
I had my debit card safe with me when i got these transaction messages and it's not even been a month since i opened this account.
It's a clear online fraud and i feel it is solely bank's responsibility.
Any suggestions...

I have made a complain regarding amount Debited from my account but not credited to beneficiary account on today,

In response I received a message from consumer id Rahulkumar112421 on 15/08/2017 as written please contact us [protected], happy to helping you to resolve your problem.

I communicated on given no and he talked as ICICI representative and taken my credit card details and spent RS.4900 on my hdfc Credit card, I got message​ as RS. 4900 was spent on ur HDFC Credit card ending 4755 on 15/08/2017, 13:50:40 at payZapp.

I request every consumer, pls don't give any details to any person ever if it received on consumercomplaints.in otherwise you also be cheated like me.

I'm requesting India consumer forum, pls restrict message from any consumer id on any complain message. Pls only allow response message from respective Company representative otherwise many people will be cheated like me on daily basis.

Thanks

On 05 aug 17 at 10.59 i recieved message on my registered mobile about that "purchase of INR 7, 899.00 on debit card linked to my ICICI acct xx3103. Since the purchase was not done by me i immediately reported the matter to bank vide SR[protected], SR[protected] AND SR[protected]. It is confirmed that both the debit cards linked to my account are safe with us and no purchase has been done by us. I have reported the matter to police also at Dehradun.

2. I noticed that another message had come on my mobile that " Your payment (Id[protected] of Rs 7899.00 for Buyer is successful. Contact [protected]@payumoney.com for more info. This seems to be a fictitious site as site is not reachable through google.

3. Since the fraudulent purchase done from my account is due to the security lapses by bank, I request that the amount may be remitted back in my account at the earliest.
4. I am not satisfied with the response of your redressal team which says that dispute for INR 7899/- on account xx3103 has been declined as the transaction was authenticated with a 3 D secure PIN ( i recieved SMS on my registered mobile number).
5. I request you to look into the matter and provide me details of this transaction since should be a cause of worry to you also if 3 D secured transaction is being performed without the knowledge of account/card holder. I am keen to take up this matter to consumer court also as the transaction is not due to lapse from my side and bank should remit it

Dear Sir,

I have made following payment to R Mhate via eazypay, amount debited from my account but shown a notice ' unable to process your payment due to technical failure and not credited to beneficiary account till 14/08/2017:

Transaction 1
Date 12/08/2017
Eazypay reference ID [protected]
Amount RS. 2450/-

Transaction 2
Date 12/08/2017
Eazypay reference ID [protected]
Amount RS. 2450/-

You are requested to kindly let me know the status or refund my money.

Thanks

Sir/Madam
I am dharmendra upadhyay son of dharmendra upadhyay vikash nagar, kotra road, raigarh, c.g. I purchased bike Discover K-70 makers name bajaj Auto Ltd. Registered bike no- CG - 13F - 5894 chassis no MD2DSDXZZMZM92494, Black purple patty on registration date 17 Aug 2006. I paid all my EMI on the time but till now i have not get my bank noc regarding emi. its humble request to please issue my bike NOC.