ICICI Bank Complaints & Reviews

Hello there
Two months back i got the icici debit card with my salary account from my employer.
It is icici debit card (Master card).

Now it was given me at same time of opening account. So there is no name on the card.
When i used this card for online transaction first time process asked me to enter card number, name on the card expiry date.
I filled it properly with my name.
On next screen it asked me for valid from date, date of birth and atm pin.
I again filled it properly. But this time it rendered a message of invalid data.
I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message:

I am filing this complaint against icici bank in order to the problem i faced and due to that i wasted my time and money using their money2india remittance service.

I am an nri living in singapore and i am using icici bank's money2india.com service for remittance to my indian nre account with icici bank.

I received an promotional email from icici saying "get 15 paise better rate on money transfers through icici bank money2india" on 29th june 2017, so i did a remittance of sgd9000 on 5th july 2017 and i received money on the next day but that amount is not including the offer of 15 paise better rate on current rate at that time.

The issue is that promotional email didn't had any promo code to apply while doing a transaction on money2india.com and that's not my fault so i thought it would be auto applicable but it wasn't. It is their marketing team's fault who sent me that promotional email.

So i emailed my query mentioning this problem to [protected]@icicibank.com on 7th july 2017 but that all i got from icici bank until now is "we have escalated your complaint to concern team regarding preferential rate." and it's been more than a month. I also forwarded that same promotional email i received from icici bank to them.

I reached them so many times after my first email but they are not giving me any answer or explanation. This is the pathetic service from a well-known private bank and i am so pissed off and wasted my time and money.

Due to that promotional email i did remittance and i have lost about inr3000 with my money transfer that big and i am not going to stay quiet.

They are fooling me every time i send them a reminder that "do you have any answer or explanation about the issue that i faced?"

Hai
This in vidhyasagar jillella. I got credit card
But that is in blue dart services. They will not ready to give because wrong address entered icici bank excutive. My waybill no.
[protected]. I did call customer care numbers but they are not connecting. What i should do now. I went blue dart services but they will not ready to give they said to me update your address through customer care. Care no. Will not connecting

I need assistance for encashment of 8% goi bonds issued in 2003 and which have already become matured on 2009.
As per suggestion of your chowringhee road branch i have mailed all details on 02.08.2017 in your mail id [protected]@icicibank.com but not got any response till today. Kindly suggest me what I have to do for early encashment of these bonds

Fraudulent debit card transaction of 10660.01 was made on 27th July 2017 .
I was not sent an OTP. Or asked for secure pin details .
Transaction ref : MIN / HAIR JOY.
The bank is not responding at all despite of frequent visits and calls .
The fraud team has nothing to update on .!!
I want the amount to be credited back to my account asap .

I left India on July 8th, 2017 and when I received my statement from the bank on July 31st all my seven Lac RS. were gone by new debit card which bank issued to con artist. I have never used a debit card, and they set up new email address, and now bank refused to take a responsibility.

If this has happened in USA, I would have been protected by US law, but in India, bank can murder some one and law will protect the bank.

I hope some one can help me to restore my account

Icici displayed online saying that it has currently running an offer for Coral credit card where the Joining fee is reduced from 1000 to 500 for short period of time.I submitted the application online .But the online form had displayed as 1000 RS. Thinking that it is an error I never bothered about it.
But later I was charged 1000 for joining fee.

I believe this is a trap by ICICI bank luring customers with wrong data. I think RBI should take up such cases very seriously as it is misleading the customers and collecting hefty fees.

Please find the proof submitted and my ICICI customer care request id 'ICICICARE=[protected]'

During ATM Withdrawal money from ATM not get but Balance reduce by 10000 rupees dated on 5/8/2017
account details-
name -Dipak V Chaudhari
account Number[protected]
Withdrawal location-Bhiwadi Rajasthan,
ATM -oriental Bank.

Dear sir,

I withdrawal money 1500 in other ATM Center, suddenly power shutdown this machine, so i could not get that money, but this money debitted my account. So, Please refund this money.

Thanks,
Vasanthakumar
A/C No[protected]
Besant nagar branch
PH no: [protected]

I hold a icici credit card. I have redeemed my payback points at mobikwik application on 10.06.2017. Payback not intimated me about any charges. On 30.07.2017 i used my credit limit in full. On 08.08.2017 at about 10:00pm i checked my credit card on icici i mobile application that my credit limit is over by ₹619. I shocked know about this. I checked unbilled statement bank charged me ₹25 +₹4.5 g. S. T. Reward redemption fee on 05.08.2017 and ₹500+₹90 (Over limit fee+g. S. T.) without intimating me a text message. I have also added ₹1000 more to my card as soon as i have discovered over limit fee (08.08.2017).
I have contested icici through customer care i got reply its against the bank policy to reverse any charge what so ever. This was rude and hurtful this was misunderstanding. So much for a bank that says "khayaal aapka". It's like they are waiting for you to make a mistake to charge you.
I have never went over limit before or never have any late payment record. I made the payments on time and correctly.
So i kindly request you to reverse the over limit fee as first time courtesy.

Devendra pratap singh
[protected]
Devendra. [protected]@gmail.com.

Sir i recharged my number [protected] as on 7/8/2017 as of 399 rupees by my jio payment app option upi, as through pay upi app, as it is not showing in recharge statement in my jio app as rupees debited through upi app as recharged is not successful as it is payment on [protected]@icici through upi app as pay app. Utr no.[protected] debited 399 rupees to reliance. Ici2a7fa76a13334d75aec82ba1cd25ccae. - order id. Taxation id: p1708072154041319516381. Bank reference number:[protected] collect pay request paid to india [protected]@icici 399 rupees.

My credit card no. 4375xxxxxxxx6001 will expire in aug 2017. I have not received the renewed card, though i have received pin through sms. I tried to send service request through net but icici sytem gave error message.

Please resend my renewed credit card at the address given below immediatelty.

Koushik ghoshal
Dy general manager finance,
Indian oil corporation ltd
Haldia refinery, haldia,
Purba medinipur, west bengal 721606
Ph [protected]

My credit card application processed on 25 july 2017. But i am not able to track the credit card application id. What is final disposal of my application? Please tell me about credit card.

Thanks

Application no.[protected]
Name - mahesh kumar meel
Mob. No. - [protected]
Pin code - 560015
Jalahalli west
Bangalore north
Karnataka
[protected]@gmail.com

I checked my bank transactions and i found that there is one debit transaction
In[protected] dp chgs till jun-17 dr. 793.67,

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] this is completely unacceptable and please refund my amount. My phone number is [protected], [protected]

Hi, i was trying to book my train tickets on irctc website. On 3rd august 2017. I made a payment of 1880/- by paytm. That transaction got failed but the amount was deducted from my bank account. Its been almost 24 hours and the money has still not been refunded. Tickets are also not confirmed. Kindly look into the matter. I want my money back as soon as possible.

Two weeks back my salary account got hacked in mumbai and after i logged a complaint to the police and also the bank there is no resolution to the issue and the bank says since they could not trace back the money they cannot be held responsible for this. If the bank cannot keep its customers money safe it should not be operating. This is a bank system breach where when the hacker could get through a 3d system pin. What is the level of security are they providing to their customers. A months salary got stolen right from my account and icici tells me they cannot do anything about it. This is disappointing i hope someone can help me put here.

Complaint no - sr[protected]

Gd mrg sir.
All documents are submitted on 17th of july-2017.
Over phone verification as been done on 18th. The exicutive as told me every thing is ok sir. with in 15 working days you will get card .till the date i didn't get single msg from icici credit card department.

Application no: E[protected].

MOBILE:[protected].

[protected]

Hi i am rahul, today i got my credit score statement & found that icici bank credit card information is there with default value of 33k whereas i never done any transaction with the credit card issued to me by bank, that card was issued to me in 2004 & i have never used the same & same thing i have informed many times to their collection executive who called me several times that time & collection calls were stopped, i thought the issue is resolved, but cannot understand how they are still showing my outstanding balance. Please help me to close this matter. It is impacting my credit score.

I am icici bank saving account holder. From the last few month, feeling bank has started melpractices with his customers. Bank has tiedup up with different companies who run useless policy and deduct amount from its saving account holder. See today itself my account is debited rs. 1899 without my concent and bank has send me message that on your request we have process the policy and paid rs. 1899/to one assist. This is only foolishness and bank is making us fool. More over how will you speek to bank authorities about what's wrong being happening. There is service request no. System introduesed by bank to speek to customer care that means you never be able to speek to bank authorities..

Hi, i am loyal customer of icici bank. Bcoz same money problem i could not pay the amount of dues i called so many time on customer care regarding payment but they could help me on they said we ll call to wave of the late fee charges but i never received a single call from your customer care side. Kindly help me out on this i just want to right now but my humble request is pls wave off late charges.