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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 679

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A
Ankur001rai
from Guwahati, Assam
Aug 19, 2017
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Address: Jharsuguda, Odisha, 768201

Call received by [protected] no. They are asking for atm details and pin. bUt i didnt provoide the same. Then they are using bad languge, abusive word. They are just say that they are from company head office and we need to unblock the atm card. They tried to collect the all information which is persent on atm card i.e card no. Expiry date.and cvv also.

Do the needfull action against them. Teach the lession for doing such fraud.
ICICI Bank customer support has been notified about the posted complaint.
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    S
    Satyanarayana Yogachar Satyagy
    from Mumbai, Maharashtra
    Aug 16, 2017
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    icici credit card 5176537028693008 wrongly showing opened

    Address: Bangalore, Karnataka

    Hello sir

    My name is satyanarayana g y and was holding icici credit cards long back.
    I have done settlement with the icici bank during 2007 and last payment made on[protected].

    Attached is the settlement letter and other details for your reference. Irrespective of explaining icici bank many times that, i did settlement and there is no balance they are raising issues, torchering me, also reported in cibil.br...
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    R
    from Rewari, Haryana
    Aug 16, 2017
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560016
    Website: www.icicibank.cim

    Hi sir,

    Icici bank credit card charged for duplication charges against and again for already paid amount for redemption. I have already charged for those redemption in the month of may and they again charged from this month credit card bill. I have already spoke to them 3 to 4 times in the call the customer care executive already agreed these charges are already duplicated charges again and but they said they were unable to reverse. They agreed their mistake but they were not ready to reverse and it is almost 250 rs. And they simply through this mistake on payback team. I call to these people many times and i'm charging for the calls cost for 150 rs. This is more waste charges to the customers.

    I want to register one more complaint on payback team also because they are also supporting these icici bank cheaters and they cheating customers

    Complete cheating to the customers. Please resolve this issue asap.
    Sep 16, 2017
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 16, 2017
    ICICI Bank Customer Care's response
    Dear Customer, (Re [protected]@gmail.com)

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4e10p) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      G
      Geetika Veerwani
      from Rajkot, Gujarat
      Aug 16, 2017
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      nfs cash wdl fraud

      Address: New Delhi, Delhi

      Hello,
      5 nsf csh wdl of 50k (4 of amount 10, 023.60 nd last one of 9, 023.60) happened from my icici salary account, which is in kalkaji branch, new delhi.
      Account number[protected]
      I had my debit card safe with me when i got these transaction messages and it's not even been a month since i opened this account.
      It's a clear online fraud and i feel it is solely bank's responsibility.
      Any suggestions...
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      D
      Dilipjha80
      from Mumbai, Maharashtra
      Aug 15, 2017
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      Address: Mumbai City, Maharashtra

      I have made a complain regarding amount Debited from my account but not credited to beneficiary account on today,

      In response I received a message from consumer id Rahulkumar112421 on 15/08/2017 as written please contact us [protected], happy to helping you to resolve your problem.

      I communicated on given no and he talked as ICICI representative and taken my credit card details and spent RS.4900 on my hdfc Credit card, I got message​ as RS. 4900 was spent on ur HDFC Credit card ending 4755 on 15/08/2017, 13:50:40 at payZapp.

      I request every consumer, pls don't give any details to any person ever if it received on consumercomplaints.in otherwise you also be cheated like me.

      I'm requesting India consumer forum, pls restrict message from any consumer id on any complain message. Pls only allow response message from respective Company representative otherwise many people will be cheated like me on daily basis.

      Thanks
      ICICI Bank customer support has been notified about the posted complaint.
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        rpsingh29
        from Bareilly, Uttar Pradesh
        Aug 15, 2017
        Resolved
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        Address: Dehradun, Uttarakhand, 248003

        On 05 aug 17 at 10.59 i recieved message on my registered mobile about that "purchase of INR 7, 899.00 on debit card linked to my ICICI acct xx3103. Since the purchase was not done by me i immediately reported the matter to bank vide SR[protected], SR[protected] AND SR[protected]. It is confirmed that both the debit cards linked to my account are safe with us and no purchase has been done by us. I have reported the matter to police also at Dehradun.

        2. I noticed that another message had come on my mobile that " Your payment (Id[protected] of Rs 7899.00 for Buyer is successful. Contact [protected]@payumoney.com for more info. This seems to be a fictitious site as site is not reachable through google.

        3. Since the fraudulent purchase done from my account is due to the security lapses by bank, I request that the amount may be remitted back in my account at the earliest.
        4. I am not satisfied with the response of your redressal team which says that dispute for INR 7899/- on account xx3103 has been declined as the transaction was authenticated with a 3 D secure PIN ( i recieved SMS on my registered mobile number).
        5. I request you to look into the matter and provide me details of this transaction since should be a cause of worry to you also if 3 D secured transaction is being performed without the knowledge of account/card holder. I am keen to take up this matter to consumer court also as the transaction is not due to lapse from my side and bank should remit it
        Sep 16, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Aug 15, 2017
        Updated by rpsingh29
        its a debit card not credit card
        Verified Support
        Aug 16, 2017
        ICICI Bank Customer Care's response
        Dear Customer, (rpsingh29)

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          D
          Dilipjha80
          from Mumbai, Maharashtra
          Aug 15, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra

          Dear Sir,

          I have made following payment to R Mhate via eazypay, amount debited from my account but shown a notice ' unable to process your payment due to technical failure and not credited to beneficiary account till 14/08/2017:

          Transaction 1
          Date 12/08/2017
          Eazypay reference ID [protected]
          Amount RS. 2450/-

          Transaction 2
          Date 12/08/2017
          Eazypay reference ID [protected]
          Amount RS. 2450/-

          You are requested to kindly let me know the status or refund my money.

          Thanks
          Sep 16, 2017
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Aug 15, 2017
          Updated by Dilipjha80
          I got message from id Rahulkumar112421 as please contact us [protected] happy to helping you to resolve your problem, I'm communicated on same no, he asked me Credit card details for refunding my money and spent RS.4900 on my hdfc Credit card, I received message as RS. 4900 was spent on ur hdfc Credit on[protected], 13:50:40 at payZapp.

          Pls do the needful.
          Verified Support
          Aug 16, 2017
          ICICI Bank Customer Care's response
          Dear Customer, (Dilipjha80)

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4dztd) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Vidyadhar Upadhyay
            from Jabalpur, Madhya Pradesh
            Aug 15, 2017
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            Sir/Madam
            I am dharmendra upadhyay son of dharmendra upadhyay vikash nagar, kotra road, raigarh, c.g. I purchased bike Discover K-70 makers name bajaj Auto Ltd. Registered bike no- CG - 13F - 5894 chassis no MD2DSDXZZMZM92494, Black purple patty on registration date 17 Aug 2006. I paid all my EMI on the time but till now i have not get my bank noc regarding emi. its humble request to please issue my bike NOC.
            ICICI Bank customer support has been notified about the posted complaint.
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              M
              MuraliReddy1990
              from Bengaluru, Karnataka
              Aug 14, 2017
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              Hi,
              My Name is Murali Mohan and I have salaried account from ICICI. While issuing Debit card they also issued demat account Card which i refused to take and also I never activated it to use but still ICIC bank charged 790 rs my debit card with any intimation. I checked my mail and inbox for the confirmation but i never seen any message related to this.
              They just deducted immediately when i got my salary.
              When I am not using any demat account they are not supposed to deduct my money and also not intimating the same to me is biggest cheat.
              ICICI Bank customer support has been notified about the posted complaint.
              Aug 14, 2017
              Updated by MuraliReddy1990
              Hi,
              My Name is Murali Mohan and I have salaried account from ICICI. While issuing Debit card they also issued demat account Card which i refused to take and also I never activated it to use but still ICIC bank charged 790 rs my debit card without any intimation. I checked my mail and inbox for the confirmation but i never seen any message related to this.
              They just deducted immediately when i got my salary.
              When I am not using any demat account they are not supposed to deduct my money and also not intimating the same to me is biggest cheat.
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                M
                Minidas
                from Siliguri, West Bengal
                Aug 14, 2017
                Resolved
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                Resolved

                Address: 700157

                Dear Sir/Madam
                It has been almost 2 month.. I open an account in ICICI Bank VIP Branch. During these time they fillied up the form wrongly where address mentioned wrongly. Later when i didnt receive my atm card i visited the branch. Then branch informed me tha while put the account opening request they didnt request for ATM card. Then after bank informed me to discuss with person who opened my account. But when i try to call her she never respibd to my calls. Just anyhow opened the account and complete his target. Pls help me to resolve the issues
                Sep 14, 2017
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 14, 2017
                ICICI Bank Customer Care's response
                Dear Minidas,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4dyp0) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Parriuyna
                  from Coimbatore, Tamil Nadu
                  Aug 14, 2017
                  Resolved
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                  Resolved

                  Address: Chennai, Tamil Nadu

                  Hi

                  I am one of your credit card holder, while applying for this card I was working in cognizant(MohanaPriya.[protected]@cognizant.com), so I gave that email ID to check my statements but now I resigned my job. So please change my email ID in your records. Send the statements to [protected]@gmail.com. I hope you will change it as soon as possible.

                  Regards
                  Mohana Priya J
                  Sep 15, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Aug 10, 2017
                  Sham Shinde's response
                  Imps wrong please amount reviews
                  Verified Support
                  Aug 15, 2017
                  ICICI Bank Customer Care's response
                  Dear Mohana Priya J,

                  Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  I have raised a service request on 06-Aug-2017. I have got the confirmation email about the same. Then i tried to find the status of the service request. But the request doesn't found. How to find the status of my request? My Request number is SR[protected]
                  ICICI Bank Customer Care's response, Aug 15, 2017
                  Verified Support
                  Dear Customer (suresh.katari ),

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  I have ICICI Salary account from past 6 years and using it on daily bases .I have Accumulated Points 1190 and unable to redeem it . When where I try to redeem its shows Description: Server Hangup . calling to Customer care also not helping me to solve this issue .
                  ICICI Bank Customer Care's response, Aug 15, 2017
                  Verified Support
                  Dear achu achu,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4dy9d_aaab) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  I have booked order 175154 from killer jeans . after i received offer from ICICI on[protected]. still haven't heard anything from them. when went to their portal to track order, it is still not shipped.
                  ICICI Bank Customer Care's response, Aug 16, 2017
                  Verified Support
                  Dear Customer, (Dilip Verma)

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4dy9d_aaai) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  ICICI BANK
                  I AM ac no [protected] to[protected] icic0006222 Reference no.[protected] please wrong imps Rs.33750 please amount reviews my ac Axis Bank
                  Thank yours
                  Manjunath Chitkote
                  Cell no.[protected] [protected]
                  ICICI Bank Customer Care's response, Aug 16, 2017
                  Verified Support
                  Dear Customer, (Sham Shinde)

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Rajiv342
                    Aug 14, 2017
                    Resolved
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                    Resolved

                    Dear sir madam,
                    I have made a transaction from my posb bank singapore bank to your icici bank account number[protected],
                    Eluru road, vijayawada. But i you cancelled transaction and cut inr 50000 from above mentioned account number.
                    Transaction was done from my posb singapore account[protected]Rajiv gandhi)
                    I haven't received money also. I make complint at my singapore account branch too.
                    Pls check and settle back money that was i send.
                    Sep 17, 2017
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 17, 2017
                    ICICI Bank Customer Care's response
                    Dear Rajiv342,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Application number: S[protected]
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                      Y
                      Youvan Patel
                      from Mumbai, Maharashtra
                      Aug 14, 2017
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                      Address: 400097

                      I am writing this on behalf of my mother. We have a fd with icici bank, malad (E), daftary road, branch and we have applied for a loan against the same.

                      Since 20 days the bank officials are giving us excuse of printer not working.
                      Being such a big brand does it takes 20 days to resolve one printer issue?

                      Request you to take some quick action as this is being spoiling the customer relationship with bank as well as the reputation of a brand.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        sagar.amrale
                        from Mumbai, Maharashtra
                        Aug 14, 2017
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                        Address: Pune, Maharashtra, 411005

                        I availed a car loan from ICICI Bank to purchase a two wheeler The loan repayment was completed in 2010 but I am yet to receive any NOC or clearance certificate.
                        I need the certificate urgently as I have to sell my Bike before I move out of station. Only upon receiving the NOC would I be able to get a new RC and only after that would I be able to sell my Bike.

                        Please find below my details
                        Name Sagar Krishnakant Amrale
                        Loan Ac No LTPUN[protected]
                        EMAIL sagar.[protected]@gmail.com

                        Please help at the earliest.

                        Ph.#[protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Hi,

                        I would like to change my salary account to savings account in icici bank (Mylapore branch).how many days it will take to get converted. Please reply with detail process. please do needful as soon as possible...
                        Hi dear,

                        I lost my NOC. Please guide me to get a duplicate NOC. I do not know the process.

                        Thanks,
                        HIMAKSHI Joshi
                        [protected]
                        [protected]
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                          Y
                          Yash Oza
                          from Dahod, Gujarat
                          Aug 13, 2017
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                          Address: Ahmedabad, Gujarat, 380016

                          I tried recharging my jio number for 399. I selected upi as payment option and on bhim app it gave request of 399 from [protected]@icici. I approved the request, balance was deducted from my account, but the operator tells there hasn't been any type of transaction.

                          1. 399 is deducted from my account.
                          2. Bhim shows transactions successful.
                          3. [protected]@icici has received my money for recharge.
                          4. Operator (Jio) has conformed that they haven't received any sort of amount from me. I've called them 3 times, they asked for some time to check for issue and then reverted that they haven't received money.
                          5. I reported issue in bhim app, they asked for 3 days time and even after 3 days there was no response.

                          Conclusion is that someone is fraud,
                          Indiaideas, jio or bhim

                          I've seen thousands of complaints regarding indiaideas online.
                          Jio & bhim are trustworthy.

                          I want money back or i'll definitely file complaint against all 3.
                          Everyone is losing money but no one actually complains. But i will. I have time, i have money and i'm just angry.
                          Ive used upi for payment of 509 rs for jio recharge. i did this on 12th aug and i got a message saying amount debited from my account but still no recharge is done on my mobile. please refund my money or credit my money to jio account. My jio no. is [protected] and the upi transaction no. is[protected]
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                            J
                            John A. Thomas
                            from Bengaluru, Karnataka
                            Aug 13, 2017
                            Resolved
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                            Resolved

                            Address: 560034

                            Bill dated 24 july 2017: recd today
                            I have been charged inr 99 for reward redemption handling fee ord no:1557140dtd310517.
                            I have not asked not for any reward redemption.
                            I have just received this bill this evening. I am unable to get the phone numbers
                            Of payment back customer need as given by customer care
                            Please note i am not paying this demand notice until i have clarity. Another complaint made by me with re: a visa debit card put under my name.
                            Sep 15, 2017
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 15, 2017
                            ICICI Bank Customer Care's response
                            Dear John A. Thomas,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4dwts) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              B
                              Baiju koshy
                              from Thiruvananthapuram, Kerala
                              Aug 13, 2017
                              Resolved
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                              Resolved

                              Address: Thiruvananthapuram, Kerala, 695001

                              Dear sir,

                              . My credit card application submitted on 20 july 2017. But i am not able to track the credit card application id. What is final disposal of my application? Please tell me about credit card.
                              Sir very bad experiences with very bad services.. I am in trouble since two weeks but did not get any solution. I raised sr 1 time but did not get any solution. Many time i tried to contact with customer care on different-different no. But the system is that much complicated that while calling i did not reach to any human only computer only talked with computer.
                              Customer care complaint no:sr[protected]

                              Application no:a[protected]
                              My name :baiju koshy
                              Ph no:[protected]
                              Sep 13, 2017
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 13, 2017
                              ICICI Bank Customer Care's response
                              Dear Baiju Koshy,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Aug 23, 2017
                              Updated by Baiju koshy
                              NO updation in your side
                              I am a sbi customer i am using u r atm tonight 10 o'clock the cash is not came n amount is deducted in bank please help tge amount is 1500
                              ICICI Bank Customer Care's response, Aug 16, 2017
                              Verified Support
                              Dear Anand1646,

                              We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance


                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Anrnm
                                from Nagpur, Maharashtra
                                Aug 13, 2017
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                                Address: Thane, Maharashtra, 401107

                                I would like submit my complaint against ICICI bank fraud and trap through their credit card and PLCC product.
                                Since last 6 month I am escalating this issue as per icici bank escalation matrix and also on toll free number of consumer cell.
                                But I think including no one is bother and interested to support.
                                I have personal loan, home loan and credit card with icici bank .
                                My salary account t is also with icici bank .
                                There were around 25000 outstanding in credit card about sep. 2016, till than I have paid about 2.5 lacs still there is outstanding of R's.50000
                                Personal loan, I had bounce only one EMI of 8000 in may 17, now bank is showing outstanding of 48000. And manager are saying, I have to pay 27000
                                Since last 1.5 year, my entire salary is debiting to all loan.
                                Collection team from icici bank called my company and told that I am not paying emi .
                                I feel like doing suicide
                                Why Mr modi and RBI allows to operate such bank
                                Regards,
                                Anil Mishra - Mumbai
                                [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  L
                                  Livya Harika
                                  from Visakhapatnam, Andhra Pradesh
                                  Aug 13, 2017
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                                  I checked my credit card bill statement and found that 10 usd is cut from my account which i did not make. It is for amazon prime membership and i never availed it.There was no otp that was asked. The membership is not for my amazon account.I have no idea how this happened.I have attached the screenshot of the receipt that i received on[protected] at 10.43pm.Please look into it
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    M
                                    Manikandan Gunasekaren
                                    from Bengaluru, Karnataka
                                    Aug 12, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560079

                                    I have account with bank of baroda.
                                    I was trying to take rs7500 from icici bank atm prshant nagar 6 th cross bangalore_560079. Rs 7500 deducted from my bank of baroda account but money not received from icici atm.. Almost a day over amount not credit back to my account... Also there is no any security guard in atm to give compliment. What shall i do know?
                                    Sep 13, 2017
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 13, 2017
                                    ICICI Bank Customer Care's response
                                    Dear Manikandan Gunasekaren,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4dvnr) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear sir
                                    My account deducted of 399rs
                                    I was recharge the paytm but recharge not done but balance are deducted
                                    So please sir return my money to my account
                                    ICICI Bank Customer Care's response, Aug 15, 2017
                                    Verified Support
                                    Dear Customer (Rkkhunte)

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4dvnr_aaaa) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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