ICICI Bank Complaints & Reviews

I tried making a payment using ICICI debit card online (Spotify) however the transaction failed. I tried multiple times but it failed each time. Later on I got the message that money had been debited from my account each time and customer care hasn't been very helpful. I want a refund of that amount.
Please help resolve it asap

Hi Team,

Account Number:[protected]
Transaction Date: 29 Sept '22 and 25 July '22

I am an ICICI account holder, 29 Sept '22 month my account got deducted as "CashTxnChgs-Branch-Aug22+GST" charges, and 25 July '22 as "CashTxnChgs-Branch-Jun22+GST" without my knowledge.

Rs 1008.90
Rs 413.00

I want you to refund the amount.
Without customer knowledge debiting the money is showing cheap behavior. And charges have been already deducted from my account this month. You are charging SMS alerts, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate it.

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debiting the money. I am really worried about this deduction.

I have updated my bank details for KYC. Nevertheless, it has not been verified since long and I am unable to claim my PF.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.

I am not able to to any UPI transaction.
It shows an error like you account is blocked an frozen.
I have tried customer care no. But the customer care no is also not working.

I would like to inform you that I am getting continuous calls from ICICI Bank regarding personal loan. I do not need any loan, Hope you people understand and stop calling and disturbing me.

Kindly remove my number +91-[[protected]) from your database. I hope that I do not to get any call from ICICI Bank for personal loan in future.

Hi,
I Didn't applied any Expression Debit card but I got mail from ICICI (Fee towards Expressions Debit Card will be debited from Account XX112 within 12 hrs. Please keep sufficient balance in your account.) I don't want This expression Debit card.
My Question is I didn't applied this, who applied this one.
Please cancel this and refund my amount

I have updated my bank details for kyc but after a long days still my bank account is not verified. Reason for KYC change is because my existing bank Citi Bank is closing its services in India.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
My UAN no.:[protected]

Thanks,
Abhishek

Respected Sir,

I have received a call from [protected] in the name of ICICI Bank Offering personal loan. as many such fraud calls coming in the name of such subject.

I thought it would be the same fraud call i am listing to the offer. after the call i found that they have deposited 3lakh Rs. in the name of personal loan to my saving account. This has happened without any written consent now there is no response...

Customer ID: [protected]

Date of incident : 11/10/2022
EDC Machine Service Provider: ICICI Merchant Service(FINSERV)
Merchant Name: KIDHOOD EDUCATIONAL SOCIETY

Unauthorised ECS debit for VAS Rs.6900 by ICICI merchant. This is the 2nd time deducted. This is illegal.

It is very annoying. I request the Consumer Forum to take this matter to the proper authority and get us the Refund.

My mobile no.[protected]

I have paid my SIP's on net day. yet i was charged 7500+ for this. I've never faced this issue with Paytm Bank. never git any charges. When i asked to reverse these charges. Because, I already paid for it all. I was told we can't do that. that's a daylight robbery.

I am continuously getting calls from ICICI bank (with which I do not have an account) on my personal phone and on my work place enquiring about my sister and loan which she defaulted. I've provided them with the contact details of my sister which I had but they say its not reachable.

They are continuously harassing my by calling me at my work place & I am not getting calls and emails from my HR department to resolve it. I tried explaining them that I do not have any information which I can provide and to stop calling me but they failed to avoid calls.

My name is Pallavi and i'm holding a salary account in icici bank. I just saw today when i checked my account online, that 2 times i have been charged posdec chg. I want to know why are they deducting my money without any intimation and there is no text message after the money deduction of this. The description says:
11 Oct'22POSDEC CHG/[protected]/4102+GST - 29.50
10 Oct'22
POSDEC CHG/[protected]/4102+GST - 29.50

Can I get the clarification on this.

Through this mail, I want to highlight the fictitious debits imposed in my bank account for the health policy purchases from Icici Lombard.

In the month of August, I purchased health policy for myself and daughter and paid premium of 50596/-This premium has to be deducted in 3 monthly instalments of 17317/- per month in Oct-22, Nov-22 and Dec-22.

To my surprise on 3rd Oct and 4th Oct my account was debited three times instead of One EMI. I immediately lodged complaint to ICICI Lombard team and ICICI bank team on 3rd October but till date there has been no resolution. On further findings I came to know that ICICI bank has created 3 loan account for one health policy purchases instead of creating one loan account. Mention below:-

1. lCFCHD[protected]
2. lCFCHD[protected]
3. lCFCHD[protected]
This looks to me some fraud done by bank authorities and ICICI Lombard team where if there is no resolution in next 48 hours, I will force to lodge complaint in IRDA, consumer court and bank ombudsman.

Request support and help to resolve this matter.

Complaint SR Number

ICICI Lombard- [protected]
ICICI bank-SR[protected]

ICICI bank account No in which this 3 debit imposed instead of one[protected]

Hi team,
I purchased vivo.monile offline on 7/7/2022, they said you will get the cashback after 90 days same thing they mentioned in the bill also. But I still not get anything please help

Dear Team,
Can I know in which type of money deduct from my Account day to day. Can I explain please I do not have any other EMI.Whatever loan this was auto dedicated on dated 05.10.2022 on every month .
PFB of above Unauthorized transactions from Account

Account Holder Name Account Name Value Date Transction Date Transaction Remarks Withdraw Amount
Dhananjay Kumar [protected] 29.09.2022 29.09.2022 ECSRTNCHGS270922_SR[protected] 590
Dhananjay Kumar [protected] [protected] [protected] ACH/TP ACH MEGMASOFT/[protected] 570
Dhananjay Kumar [protected] [protected] [protected] ACH/TP ACH MEGMASOFT/[protected] 570
Dhananjay Kumar [protected] [protected] [protected] ECSRTNCHG01_011022_SR[protected] 590
Dhananjay Kumar [protected] [protected] [protected] ECSRTNCHGS011022_SR[protected] 590
Dhananjay Kumar [protected] [protected] [protected] CMS/[protected]/ADINGEN__KEPRO ENTERPRISES 500
Dhananjay Kumar [protected] [protected] [protected] CMS/[protected]/ADINGEN__KEPRO ENTERPRISES 90
Dhananjay Kumar [protected] [protected] [protected] CMS/[protected]/ADINGEN__KEPRO ENTERPRISES 90
Dhananjay Kumar [protected] [protected] [protected] CMS/[protected]/ADINGEN__KEPRO ENTERPRISES 500
Dhananjay Kumar [protected] [protected] [protected] ECSRTNCHGS061022_SR[protected] 590
Total 4680

Resprected Sir,
I Bharti Naresh Chaudhari, had Deep Discount bond with SCICI limited drawn on 1st september 1996 with names of my husband and me.
Folio No of bond is SBD029380,
Allotment letter no 29385
I had searched for the office but it seems that office had moved to another place.
We had two such bonds and we have redemed one of them and one is presently with us.
I want to redem the amount from this bond..
Kindly guide regarding further procedure of redemption...
Thanking you.

Hi my name is naresh from Hyderabad my number [protected] …my email id Ladu.[protected]@gmail.com on September I got per opproved loan against my credit card and I took 2.3lacs on September 1st week emi of 5500 for 60 months and after 20 days I got msg to pay full amount of 2.55 lacs with foreclosure charges included and asking me to pay full amount immediately..without knowing me without my permission how can they close my loan and ask to pay full amount I visit the home branch in Hyderabad panjagutta nagarjuna circle branch but no one helping me I tried to speak credit card department but they saying my card was close on 2020 October so they can’t help …this is the biggest cheating how can I pay 2.5 lacs in one month now they increasing amount to 2.7lacs …please check the attached file

Mobile No : +91 [protected]
Account No :[protected]
Name : ANANDHABABU GANESAN

I have paid the emi of Rs.853.00 against my Icici loan account LCSVRI[protected]. But they have marked lien amount of Rs.1325.00 in from my savings icici account.

Here is UTR Transaction Id :[protected]

I can also share the proof for the payment which i have already paid.

Kindly resolve...

I am an ICICI customer for the last 7 years and I moved to the UK about 1 months ago, I cannot access my online banking or pay my bills because i cannot access my online account without the OTP number, my india mobile number is no longer exists. I need to update my UK mobile number, but i cannot do this online and talking to customer care has not helped at all.

Its depressing to see that customers at international locations...

HI,

This application is regarding ICICI merchant for Swipe machines having pathetic customer service MID 73119307 with ticket id [Ticket#[protected]] raised on 29.09.22 and [Ticket#[protected]] raised on 11.09.22

This is regarding the Two TID's
62877891
62877892

62877892 TID was replaced on 12.09.2022 after various mails and calls. Now the problem is same day we found that its battery is not working (because on charger its working and on battery its not once we pull off the charger from the pulg) and we intimated next day at toll free number but till date battery is not being changed

Also for TID 62877891 we mailed for surrender of machine on 11.09.22 but till date no collection of device had been done. (screenshot attached)

Have made various calls and mails, but all in vain. One or two times ICICI person call came that they will come and do the same but no one turns up.

We are facing irreparable loss more than 50000 rs in from days the said faulty services due to lost sales, as we cannot swipe properly due to faulty devices ad no one is coming to repair one machine and no one is coming to replace other machine despite various calls and reminders

So we request to look into this matter and do the needful

Regards

Solero Corporation
[protected]