ICICI Bank Complaints & Reviews

Hello,

Blue dart courier, awb [protected] | incorrect address | icici bank credit card

I have been contacted by blue dart courier team & they say that residential address flat number is mentioned wrong on the credit card envelope as f - 0041 & they say they will not deliver credit card to my residential address as per icici bank instructions until & unless icici bank contacts & send blue dart confirmation email to deliver it to my correct residential address

I have never such poor customer service from any of the bank's till now... Worst & pathetic service from icici... God damn...

Despite writing number of emails to them with my updated correct address they still keep asking me again and again to send my updated address... Not sure what exactly customer care people of icici are doing there? I guess they are not monitoring customer emails properly they just blindly follow a email format & send the same all the time.

I have clearly submitted my correct address proof during time of credit card application submission... It's totally & complete mistake from icici bank side they have saved my address wrong from their side in system & mentioned wrong on courier envelope...

And. Now they ask me again to send my updated address to redispatch the card... Why should i send the again my address details? Despite sending multiple times & icici being so irresponsible to customers...

I am not going to send my address to them... If they want to resdipatch the card let them do or else ask them to keep it with them & i do not want their card anymore as i am completely fed up with their worst & pathetic customer service... Worst & god damn

I am nitesh sonawane. 805.00 rupees has been deducted from my account as dmc/in[protected] dp chgs till may-17 dp charges on 26/06/2017.

I have never activated and used demat account till now. There was no prior notice. And also i haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].

I have been charged with auto-debit return fee plus st. I made the the payment on 9/6/17. My due date is 11/6/17. Due to some technical glitch in your payment gateway, the payment got received by you on 12/6/17. Whats my fault in this and why should i bear the charges for this.

The customer service is pathetic who is not eager to help. On phone they are like, its our bank policy, do what ever you can but you have to pay the charges.

On mail you say,

You are our esteemed customer and we value your relationship with icici bank. However, based on the bank policy, we are unable to reverse any charge on your card account.
We regret our inability to comply for the reversals in the credit card account.'

Why do you guys regret... You should be proud of your company.

My icici debit card number is [protected]. My account was created in bengaluru in year 2007.
I have shifted from bengaluru to mumbai. My card is due to expire by june 2017.in may 2017 went to veera desai branch, andheri west mumbai. They said that bengaluru branch has to issue the card.
I got a call from a personnel from bengaluru branch from phone number[protected] on 21 june 5.45 p. M. I told the gentleman that my address has changed. So please deliver my renewed card to veera desai branch, andheri west mumbai (As advised by lady in the bank). He noted my address. Then i kept getting phone calls from courier persons about delivery of debit card at infosys address. I kept telling them about change of address. But nothing happened.

I don't know how to get my renewed card at veera desai road branch. Please help me.

I was told by your executive ms. Satya mob. [protected] that my credit limit will be approx 2.5 lakh based on my salary slip.
And there is no any annual charges. Based on confirmation she provided, i showed interest to opt for card.
When i received card i was given limit only 50000/- which make me down as it didnt happened as per our discussion.

Moreover, because of this i didnt activated my account yet but bill got generated and was sent to my registered mail id.
My question is how can you guys generate the bill when my card itself is not activated yet. And why your executive gave false statement
Of credit limit and no annual charges.

Very bad expereince faced being a new customer to icci bank.

I have done recharge on [protected] (Post paid jio). I have done recharge of rs. 309 via icici netbanking.
Payment was successful.
Recharge was done on 28th june 2017.14:01
But done prepaid recharge to same mistakenly.
Transaction id is :[protected]
Please reverse this recharge from prepaid to postpaid jio number. Or reverse the money to my account

Dear sir/madam,

I am ashok from maya export (Managing director) chennai, past 10 years i am having account in icici chennai branch (Chinmaya nagar). For salary crediting purpose i am using this account. 2 years before i resigned my job in cognizant (Previously worked as manager in cts) hence i am not able to follow up the account.

I gave this account number for kotak bank for personal loan purpose, because of job resignation i am not able to pay the amount as per emi due date but i paid the amount every month to them as a cash. Three month before emi has been cancelled in icici hence kotak collect the amount from me manually.

For business purpose i deposited rs.3500000/ in my account, but without any information they retrived rs.19000+/- from my account. I discussed with the branch manager about it, they don't have any idea about it even they don't know who is the responsible person for the issue.

The manger told me we will take care of this, simultaneously here after icici not retrieve amount from your account, i believe that and deposit rs.100000/ to my account again, with in one hour they retrieved rs.4750+ from my account. Again i discussed with the icici manager their suggestion me to close the account in icici.

Now i need the solution for the issue for business purpose i circulated this account number to my circle hence i am willing to continue my account in icici. I hope i will get the solution shortly, please do the need.

A/c number[protected]
Name - sr. Ashok
Branch - chinmaya nager, chennani -92
Bank - icici
Mobile - [protected]
Mail id - [protected]@gmail.com

Regards
Ashok sr

I am an ex-employee of icici bank. My employee code was 256955. I resigned and completed my services at icici bank on 15feb 2016. Still, now i have not received any experience or relieving letter from icici bank. It has been very traumatizing because i am unable to apply elsewhere because of this unavailability of experience letter.
Kindly help me out

I am the a/c holder of icici bank from last 3 years,
Now they have charged 573 under this category dcardfee0785jun17-may18st74.85
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend in last 5 months back agin its happen

Cancel my credit card
When credit card peoples called for credit card they told free credit card but now they charging, still i am not activated still i am getting bill from bank. I am very much confusing why they peoples are do like this, this is not for me only every time they told the same for all. Its very difficult to resolve this issue. Please resolve it soon

I have opened a saving account from icici by mistakenly from icici online on which i have funded an amount of rs - 1000/- to that account as per their suggestion, but for some reason the account i am not interested anymore to open. So as per their rules and regulation i can get that amount refunded. So i requested at my branch to give me back the amount to my existing account but they said contact customer service.
I contacted customer care they are telling me to contact branch. I again contacted branch they are saying only customer care service can refund your amount.
Now again i mailed customer care but from last 3 days or 4 no response they gave me, whereas they informed me after sending my mail that "we will get back to you withing 48 hours".

So do i have to run here and there to request a refund?

Please tell them to refund my money to my existing account.
Its getting me frustrated and annoying now.

Thank you.

Dear sir / madam
I am an account in rajiv's icici bank (Account no.[protected]. I did not purchase 5000 rupees on acct xx2101 linked to debit card on june 27, why did it happen? Please tell me. I also talked to icici customer service but i can not talk to them. Even then my money has been cut off from my account. Please return me the money.

It will be so kind of you.

Thanks
Rajeev
[protected]

Respected sir'
It is to submit that a trial version of software drop box free for a month period was activated by me on 23.5.17. It was having terms and conditions such that it was necessary to fill up credit card details and to agree that after a month (If not renewed), it will get renewed automatically.
On 23.6.17 a transaction of 750$ trough my credit card np [protected] took place, though i am neither using the soft ware nor keen to renew the same.
My complaint on phone to customer care was already registered vide sr[protected]. Now attatching the cdf and credit card copy. Pl do needful for getting back the payment of 750$.

Trying to convert existing ordinary savings account to nro, and open an nre account. Since 2 months icici dubai office could not accomplish this task.

I am issued with a credit card which expired in 2012, never used it since then.
Have an fd against my card which is against my card, hence if there was any payment it will be dealt with once i receive the statement.

My current sb ordinary account is dormant, but icici is not taking proactive steps to resolve this issue asap.

I have a demat account in icici bank for 3 years now. When i checked my bank transactions and i found that there is one debit transaction dmc/in[protected] dp chgs till may-17 — inr 805'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

On[protected] i've withdrawn an amount of rs.400 from the carnival infopark phase 2 icici bank's atm. I had got 4x100 indian rupee notes. Among them, one note was damaged. It can't be used anywhere. When i checked into the nearest icici branch, they told me that they need proof. How can i make a proof? Can i take a photo of that notes infront of that atm? They can't replace the note as they are outsourcing the deposit of money to atm. I've never got these type of irresponsible response from anywhere. They told me that they are helpless. A lady in the bank behaved in a harsh manner.

To whom do i register a complaint regarding this? How would i resolve this issue?

Please help.

Atm id : sacwc827

I have been harassed on email by your so called service team, including head service quality team, senior management email id for 6 months in a row. My only request was to bring back my enhanced home loan emi to bank approved emi and can you believe it took 6 months to bring that point forward.

I have been on phone calls with your associates (Specifically kalisarjuna) who has denied my request on emails and phone multiple times but very smartly not writing my query back to me but changing the version of my query...

I am not wanting to have a call back from kalisarjuna to understand why did she do this intentionally and why did she lie about this to me on the phone.

I have got harrased for 6 months and i am ok taking this ahead for another 6 months if that is required.

Yes my request was addressed in the end but that was due to my persistence and not due to icici bank associates...

I am going all out to let every one know how strategically icici bank tries too fool customers, it has taken 6 months for them to understand what i actually wanted and all this while they have been trying to evade the whole point... If i had given up and not followed up for 6 month my legitimate concern would have been unresolved...

I am not ok with fake apology that there head service naik or so called senior management email is talking about... I need to talk to kalisarjuna and understand why did she lie to me on phone and emails...

I wanted to bring this to the attention of rbi to please take a look at this and revoke home loan license of icici bank

I have been receiving credit card bills from the last 5 to 6 months for which i dont even have a credit card with me. Every time i get a call from icici bank i inform the same to them and no one is even bothered to take a serious action against this problem. This is spoiling my cbil score. Please help in cancelling this card and close this issue on top priority.

Dear Sir/Mam,

Kindly refer to subject noted above. It is to brought under your notice that Ms. Parul, Mr. Rahul, and One More employee (mobile No. [protected]), Manager/representative at ICICI Bank, Sector-66, Gurugram have not responding my loan request ID- 74012 dated 15.06.2017 since my several communication. When i make a call on 23.06.2017 (Friday) at around 2.06 PM to Ms. Parul, representative/Manager of ICICI bank told me that we will provide you your Loan disbursement receipt on Tuesday i.e 27.06.2017 as she requested that 24.06.2016 & 25.06.2017, 26.06.17 are coming holidays on account of 4th Saturday, Sunday and EID. Now today i.e. 27.06.2017, when I asked Ms. Parul, Manager/representative at ICICI Bank, Sector-66, Gurugram to provide me the receipt of disbursement of Rs. 326666/- on her whatsapp no. [protected] (10.15AM), she made replied me that plzzz generate a new reqeust, It is totally mentally torture by the aforesaid ICICI bank Official. Please arrange to disbursement of my demand of Rs. 326666/- in Favour of M/s JMK Holdings Private Limited (Signature Global) on urgent basis as I have made a fresh request for the same. This is not Banking, It is totally cheating with the customer. Please take a strict action against the aforesaid Faulty employees, Ms. Parul, Mr. Rahul and one more employee mobile No. [protected] of ICICI Bank, Sec-66, Gurugram against their cheeting of Trust of Customer, Carelessness and Irresponsible behaviour. Please help us.

Thanks
Seema
[protected]
[protected]

I have a demat account in icici bank for 2 years now. When i checked my bank transactions and i found that there is one debit transaction dmc/in[protected] dp chgs till may-17'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

Please do the need full