ICICI Bank Complaints & Reviews

Dear icici,

How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 805/- has been deducted from my account towards dp charges till apr-17. I work with infosys and since you have a tie up, my salary account is with you. While opening the demat account you had mentioned it clearly that it is absolutely free for infosys employees. Also i would like to close my demat account with icici.

Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

Need action on priority.

Regards,
Nimisha

Dmc/[protected] dp chgs till a
Pr-17 — amount deducted 805 rs/-
This is the worst banking service i have ever seen. When i opened the salary account they offered me a demat account stating maintenance charges and everything is free.. But later they deducted 805 rs/- without even intimating the user.. I did not even know my money was taken by the bank until i checkd the account balance.. Dear icici when u can send so many messages probing and forcing the user to take the credit cards can't u send a single message to the user when u take their money.. This is not the way you treat the customer.. I want my money back.. And please train your staff properly.. They say everything is free and later we are suffered and no body cares.

Please contact me on [protected].
Name:mayur

Dear sir/Madam,
I Thomas Paul Moolan having your ICICI credit card no [protected]
Today I had received a Forde call from this No:- [protected] and the lady who was talking to me she was having my complete details which includes my complete card details and she was having the details of my date of birth too.

We had used my card at the last time at Kings Electronic behind Dmart AIROLI Navi Mumbai
In this place we had submitted our complete detail of my card.
So we have a dought that this detail have been leaked from there.
So pls do the needful.

Currently I had blocked my card so kindly do the favour to us and issue the new card.

I hope you will look into this matter and you will do the needful ​for us

Best regards
Thomas Paul.

Hello,

I would like to bring to your attention following facts about the unprofessional practice of icici credit card division and bank and cheating being done.
I have applied credit card with reference to representative call from credit card department. Initially i was told this card is free for wipro customer. I got icici card on 24th april 2017 and still i have not received credentials.
After icici charged me annual fee for icici credit card. Initially i was told this is free for you. Even if in verification call, i have cleared with them that i will require if it is free of charge but i got an email of charges for annual fees and this is auto deducted from my account.
I have raised complaint against this but no proper feedback from credit card team.
Now i am closing this credit card. Until now, i have not used this card for any purpose. However, i need to close this card due to insufficient information given by customer representative.
This is very frustrating experience for old customer who has +10 years of salary account with icici.
I am also thinking to close salary account if such services continues.

Regards,
Rahul aphale
Pune
[protected]

Hi icici,

Disappointed with your response/ service!!!

Am associated with icici since 7 years and had a very good opinion towards your services. I was under assumption that icici holds/ maintains some international standards and different from other banks.

Issue: i have placed a request to collect my documents (Payslips, pan card, adhaar card, bank statement etc) for balance transfer of kotak personal loan on 18th may 2017. It ended up with poor response/ reply form your end. Nobody has contacted for document collection, why?

Once again today i have placed a request to pass my documents. My call was picked up by mumbai customer care team and promised of sending an executive before 7 pm. By eod, i got a call from chennai team asking my address in chennai, where as i actually belong to hyderabad.

Where exactly is the gap/ confusion which resulted in wasting my precious time?

Also can you treat my request as priority and help in getting balance transfer soonest before my next kotak emi for your delay???

Name - udaya hanuman reddy
Account number –[protected]

Office address: 4th floor, block - b, q-city, survey no. 109, 110, 111/2, nanakramguda, gachibowli, hyderabad, telangana 500032

Home address: udaya hanuman reddy, c/o ramulu (Retired tahsildar), plot no – 297, tngo’s colony, beside q city, nanakramguda, gachibowli, hyderabad, telangana – 500032

Kotak pl account no – 59851325

Regards,

Udaya hanuman reddy | ics consultant | saas
Office: +[protected] | mobile: +91 [protected] | udayahanuman. [protected]@infor.com | http://www.infor.com

I applied for an credit card and it was said that the card will reach me in 10-15 working days. But I haven't notified anything for almost a month and I couldn't connect to customer care also regarding this. Finally once i got connected and it was said I will get brief description why credit got cancelled via mail and he too didn't update me anything much in details. Finally I got a call from ICICI bank credit card team saying that we need to collect documents for credit card application from you sir. I told it was already over 2 months back. then she left the call and finally i got a letter to my address saying your application got rejected please contact customer care. Then on contacting it is said, address verification failed, I swore no one came for verifying, but one guy called and he told he is gonna come and i told I might leave for office but other than office timings Iam always available. But even after putting 10 mails they are replying like we regret to inform it has been on hold because address verification failed. So they asked for address and I gave and now after 10+ mails they are telling like we have started a new service request and you will get the credit card in next 10 days.

It's really makes me feel bad, because I curently hold an savings account in ICICI bank for more than two years by now and conveyed the same over the mail many times. It really maked me feel bad and planning to move my account to another bank.

Insearch of new bank for my savings account...

NOTE : Because of personal, not adding screenshot/mail attached but it is true 100% to my knowledge.

Thanks.

Dear Sir,
I'm lakshmI holding ICICI savings account for more than 7 years. A/C#[protected] in punjagutta Hyderabad
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.
[protected] MABChgs-DEC16+Stax00 Dr. 690.00
[protected] MABChgs-NOV16+Stax3.113.11 Dr. 690.00
[protected] MABChgs-OCt16+Stax3.11 Dr. 684.80

Hi, i have been deducted a surcharge on for swiping my hp coral card (Which is suppose to be a card for buying petrol) at an hp fueling station in bangalore. I don't think the customer should be making sure what swipe machine the fuel boy uses. Thinking of switching to citi bank credit card as they are better at this. Does anyone know the process to cancel a credit card.

There has been auto debiting on my account that too on a date in future
(The actual transaction was made on 27th June 2017 but shows 29th instead)
AC No[protected]
Transactions -
29/05/2017 VSI/1&1 INTERNE/[protected]/0 Dr. 817.59
29/05/2017 VSI/ARSYS INTER/[protected]/0 Dr. 755.39

There is no fullform in the legend for "VSI"
I did not authorize these transactions
No OTP was received

There is no option option for registering the complain in the system.

Please look into it
THIYAGARAJ T

I have purchased ICCI Tax saving bond
032000-TSB one issue date 27th May 2000. My Bond holder no.is[protected] certificate no 94601.
Due to my transfer I couldn't find out the status of subject bond.
Pl provide me the status to encash the same if it is due.
Regard
Dr R N Tiwari
KI B Aashna Lucknow
Mob.[protected]
Email. [protected]@rediffmail.com

Cheated in loan account: lphyd[protected].

Worst exp with icici. Worst behavior from relationship manager: sudhanshu [protected].

I already send so many emails and so many complaints to icici.

Didn't get proper resolution for any of the emails.

Why icici promised 11 % rate of interest
Why deducted insurance even i said not interested (It might resolve, soon. Insurance amount promised to me that it will credit back). This is the only thing reacted and taken complaint and in progress.
Why high processing fee. Why promised 999 rs processing fee and small amount for document work.

Why there is no reply for any of the emails?

Is person need to call customer care many times, and waste mobile bills??

What is your action on rate of interest???

Relationship manager did the fraud and cheated even after so many calls and sms.

Why relationship manager processed even after i said not interest for loan if interest rate was not 11 %.

What is action from your end in this case?

Is higher officials investigated the case???

On dated 23/05/2017 there is unwanted deduction of Rs. 6204/-from my ICICI bank account. And the reference is account statement stated as [protected]/1205/IPRUGRPTERM/DC

My ICICI bank account is[protected], branch Bavla.

Kindly requesting you to return my deducted amount that is Rs. 6204/-

If this amount is deducted for any type of policy then to tell you that i am not interested in any type of policy for now.

Please do the needful as early as possible.

Hi i had 2 personal loans from icici bank, which i could not pay on time, Mr tanuj called me and i told him that i can not pay the whole amount, he offered me a settlement amount for both of my loans, i recieved a call from hyderabad office to verify the same. After that i received settlement letter from icici bank confirming the amount he gave me, so i paid the amount next day and he said i should get NOC in next 10 days, which i kept waiting, i tried getting in touch with him but he did not responded well, so i called icici back and shocker to hear that my account its showing open, they can see the payment i made, but not showing settled, i spoke to 3 different person in phone banking and they asked me to call Mr tanuj, i tried calling him but he did not respond, this is cheating from icici bank. i will make a police complain about this beacuse i have docs that says my laon will be settled once i pay the amount and how i cheated from icici bank.
Mr tanuj phone number was is [protected]
My loan account numbers are -LPDEL[protected] and LPDEL[protected]

My email address is tiwari.[protected]@yahoo.com

Dear sir

My employment code is c - 73067 & date of joining is 07th jun 2015.

Till month i didn't recieve my pf. So, i request you to send my pf.

Pf a/c no send me in my mail id (Ashok. Ashok. [protected]@gamil.com)
Kindly do the needful as early as possible.

Thanks & regards

Ashok suthar
Counsellor deesa branch 0497
Ph :[protected]

I Brinesh B Shriram, I close my ICICI Bank A/c in February in worli branch, I got the Message of Closure on 10th of March, Service Request No is SR[protected], but my Home branch is MIDC, i visit the the worli branch March ending to ask the status of DD they told you ask the your Home Branch they will help you, then i visit the MIDC branch (Andheri). the attender name is Meenal Natekar they give the POD copy number which is dispatched by courier on March only, with the help of POD i enquired by brother on same day in 3 branches of they will not response, they told co-ordinate with your bank, then i ask to Meenal Natekar (Deputy Manager) madam, they given the vising card & told sir call me tomorrow i will give the status for same, i called mam mob no. & Landline no. many times but they are not respond me, then i complaint the online 3 times, 2 complaint they called me to resolve, but sill not resolve the Problem

Thanks & Regards
Brinesh Shriram
[protected]

I have transferred amount with following details through an NEFT. But although amount is debited from HDFC account it is not credited to ICICI account.
As per trailing email from HDFC bank. NEFT is successful. Can you please help me to find where the amount is as beneficiary says amount is not credited to following ICICI bank account.


Beneficiary Name: Sneha Phase ICICI
Beneficiary's account number:[protected]
IFSC code of beneficiary bank: ICIC00TVUCB
Transaction Value Date: 03/05/2017
RBI Reference number: N[protected]
Amount: 500.00

ICICI deducted 805 rs. from my account as a DP CHGS.
Even I never opened my DEMAT account in my whole life.

What should I do ?

My issue is that I have made the payment of my card but i was sort of 377 bugs so 377rs was left on my card but the bank auto debit my card and imposed a charge of 450 rs as autodebit fee and do not informed me about that. Now when I call the customer care they are saying that I have signed the form about the details of the card but I never signed any form because I was offered this card on the call and I have not been informed anything about this autodebit procedures. My concern is that when I have paid the minimum amount due than why I have been charged for autodebit fee. If I am sort of some money hen with some penalty on the remaining amount I can do that in the next month. This is just cheating with me. My customer account no is[protected]

Icici bank has charged me around 500inr for the failure of autopay of credit card bill which i was not requested. When i approached customer care they told me i was requested this during the application of credit card with out my awareness.

Similar things happened like they call me as i accepted to open health insurance and asked me to pay 400/per day & they also opened an account of icici direct

Which all were the reason for multiple document during the opening of account and asked to sign on document.

I have savings account for almost 10 years in icici bank. I could not do
Online transaction getting error transaction is disabled for this user,
Please contact bank for further information, i have called nearly 10 times
To customer care and 20 times chatted no proper response they keep on
Saying to try again later. I have tried many times clearing my browser
Cookies and whatever i can do. Still didnt work. Really fed up with your
Services. This is happening for almost 6 months but not resolved yet. Few
Days before i also could not make fixed deposit through my debit card since
I could not do online transaction, when chatted with your customer service
They are trying to get away with this issue instead of solving it. Really
Feeling sad on it. What is happening with my saving account and why i could
Not do any debit card transaction and use my debit card to do fd

Account no :[protected] phoneo: 1-[protected]