ICICI Bank Complaints & Reviews

Dear sir,

I have an account a/c[protected] in the icici bank which was hacked by some one on 1st. April and debited ₹20000 (4 transaction of ₹5000) as per icici for this transaction no otp and message alert came. I do not get any otp and in online e-statment it was not shown. The message alert was came on 2nd april.
I do not share any confidential data to anyone.

When i got this massage i block my account and raised a service request to icici sr[protected].

I send so many mail then icici will send that there are 4 ids [protected], [protected], [protected] & [protected] from which this transaction happen. They tell me to directly contact the merchant for refund. I told why i contact to merchant because account was hacked that why i raised a complaint. But they didn't contact them. When i go to olacab thay already highlight these ids and told me ask to bank to contact us because thay cannot share me the details, they only share to bank and police. I also raised a complaint ticket no. 382931.

I ask icici to share the relevant data to me but they can't share ip address, location and name.

When i again mail to icici to same that still don't agree to help that ask me lodge police complaint.

I lodge the police complaint and send they again ask me to lodge to cyber cell.

I attached​ police complaint copy and send both icici and olacab and no response came. Only icici replied that we do nothing you have to complaint to cyber cell.

Icici is not supporting regarding their flaws in the server they only wants to close the ticket.
I also complaint to icici antiphishing team, they yet not reverted me.

Please do something neither icici nor olacab support me.
I have last hope you.

Thanks
Kanil kumar
[protected]

This is about sr[protected], i was told to pay 47472.96 as complete payment b y icici agent atif, later they added 1737 inr to the charge and i was forced to pay that payment.. I have raised multiple complaints but haven't got any response from them, they are also not giving any information over the phone also.
There are several request number raised but no solution offered.
Icici website says respond will be in 48 hrs but been week no response recieved yet

My debit card is blocked because of my mistake. I entered wrong pin three times. Now i would like to unblock the same. I called up customer care center and started the procedure for unblocking. It has asked me my debit card no which i typed but then all of suddend it went back to stage 1 i. E. Press 1 for loss of card or press 0 for unblock card.

Please help.

I hope my debit card no which i typed during the procedure will not be misused.

Dear sir,
my first number was [protected] which was misplace, so i want to change my mobile number connected with my account no[protected]. my new mobile number was [protected].I was go for out of station so i kindly not visit your branch.So i request you to change my number. My pan card number was linked with my account which was (DSRPK2578F)

Dear sir,

Two of my fixed deposit matured in feb 2017 there are not renewed further two years as per auto renewal request is exiting or credited to original account post matured date regarding this issue the bank did not send any alert message via email or sms if any problem occurred to renewal proceeding

Regarding this issue i have made several sr but none of them not processed till date, today i have visited branch they are helpless
Fd#[protected] sr#[protected]
Fd#[protected] sr#[protected]

They are not respecting online banking customers i need interest those days the deposit not renewed just holding the money in their bank not acceptable

Immediate action is to be taken, the same problem occurred in last year was reported again there are repeating same

Nowadays online banking with icici bank very bad compared to iob is better performing in it environment

Mohamed mustahfa
[protected]

There is huge delay in opening a salary account from ICICI Bank, WTC, Kharadi branch Pune.

Submitted the application on 6th April 2017 and today it is 24th April 2017,
Do not understand the reason for such a delay.

When the account is not activated, why do they ever allow deposits.
my money is stuck in the account. In order to do timely payments i lost 2 percent on 2 lakh from my credit card transaction, still not able to

People do not respond to queries, no courtesy to keep us informed.

Hi,

I have 8 years old account with ICICI bank. now I am staying abroad. my Indian mobile number is [protected] (not currently reachable). I want to premature my FD. but it says lien marked. I tried calling multiple times to customer care, but it didn't help. The FD is supposed to be renewed in November 2017.

Please help.

Regards,
Priyanka Kaushik

Respected Sir/Madam
I tried to withdraw money on 8-4-17 from the ICICI ATM at shamshabad road, Agra. I tried to withdraw an amount of Rs. 10000 first, but the machine displayed a message "TRANSACTION TIMED OUT". I then tried to withdraw Rs.10000 and i didnot got the money and transaction slip from which i found the amount has been debited. I did not get cash or a transaction receipt slip for both transaction.

Kindly look in to the issue and see that my account is credited back with the required amount at the earliest.
Please notify me of developments regarding the same.

My account details:

ICICI BANK account number[protected]
Salary account ICICI BANK shamshabad Road, Agra.

Transaction Details:
ATM used: ICICI BANK shamshabad Road, Agra
Date & Time: 8-4-17 around 10.06 A.M

Thank you
Santosh Kumar Singh
Contact: [protected], [protected]
saurabh.[protected]@gmail.com

Nightmare with ICICI credit card

I asked for re-issue for credit card it never got delivered to the right address. I was charged 5432 for a card which was never issued correctly even after calling customer care a million times. Also after payment of the complete amount to save the credit history, again Rs 135 is charged not sure why. Worst experience of credit card by ICICI. The funniest part is even the bank branch is unable to help and asks to call customer care to settle down. feel cheated.

My previous noc letter details,

Cp/lf/2552/adecs/lot-2,
Ref no. : ltpun[protected]
April 17, 2009

Customer name :- suresh raosaheb magdum

Ref : hero honda splendor — mh 12 dx 8576

Pls send the dulicate & fresh copy

Mail id :- suresh. [protected]@yahoo.co.in
Previous noc only 90 days validity
Due to reqd fresh noc reqd.
Reqd for tranfer the vehical in other location out o pune

Hi, I have been banking with icici for a long time. Any transaction I do, An otp is sent but I cannot use because I am abroad. You don't even have an email facility where you send otp. I have recently done a cashless transaction of 3000 rs but receiver cannot receive it, there is no note on app saying otp will be sent. I have contacted icici customer care in the past but no use. Please help me with this on priority.

I had given all the documents needed along with my application to open the current account for my company on 13th March 2017 to ICICI Bank Residency Road, Srinagar, Kashmir and now it has been more than 1 month and still my current bank account has not be opened. I have submitted all the required documents including an account opening cheque for Rs 50, 000 to the ICICI Bank Residency Branch.

I was told that my account will be created in 10 days and now it has been more than 1 month and you people have withheld my documents along with the cheque of Rs 50, 000 /-

I need you to return my documents to me back otherwise I am going to lodge an FIR against the ICICI Bank for fraud and cheating me with holding my company documents along with the cheque of Rs 50, 000 which was taken up as the account opening amount. I will be presenting this email as the evidence of the delay and fraud by this bank.

Honourable S.S.Chndamadamji.
This is Mukesh S. Thakker from Bhavnagar wishies you Hello.
I am having my saving A/c. No.[protected] with ICICI bank since last 6/7 years.
I am a Commonman of this nation & was availing Indane cooking gas subsidy in my this account.
Without any information to me the bank has delinked my AADHAR from my account on 22.7.2016 & because of this only Indian oil Corporation has stoped to give me the subsidy.
This information is provided to me by IOC itself by a mail.

I have requested so many times to Bhavnagar branch & has sent a serial of mail to the customer care of bank,
Res. Madam.
Please note that I have also given them alerts to take this issue to THE CEO/ MD of the bank.
But Mr. Amit of Bhavnagar branch has not taken this my warning sincerely.
Though I can understand - I should not disturb you for this a small issue.
But Madam !
Resolving of this a big hope for me, because rather an amount of Inr. 3000 a self respect is larger for any person like me - A commonman as well this is also an attempt to bring in your sight. How the branch level officer of the bank is irresponsible to the customer !
In a nutshell..
1 Bank has delinked my AADHAR from my bank account without any information to me.
2 Inspite of my number of attempts/ requests they have not re-linked this Aadhaar .
3 In financial te
rms it is a loss of approximately Rs.1400/- or like that only which I have already forgone
BUT...Ethically It is a mental torture & an intence hurt of a self respect of a senior citizen - You are requested to have your kind look into the matter & justify acxordingly.
If you summon me - I can come to your office alongwith a complete set of evidence supporting whatever I have mentioned here.
Thanks.

Dear sir,

I had applied for icici credit card but card is not deliver to me but each month i have received bill with some charges and interest. I have told that customer care two to three times but they have charged me each month. They have also report in cbil. So my cbil score is also effected.

Kindly look into this matter and resolve it as earlier possible.

Name - ashish jagetiya
Mob no [protected]
Card -3747xxxx xxxx 004

As per the Ministry of External affairs vide its circular http://passportindia.gov.in/AppOnlineProject/pdf/Circular_Add_Proof.pdf dated Feb 19, 2015 has approved of photo passbooks from private banks as valid address proof. It has named ICICI bank as one of the eligible bank. I have a salary account with ICICI bank SAGAR AVENUE, GROUND FLOOR, OPP. SHOPPERS STOP, S.V. ROAD, ANDHERI (W), MUMBAI, i had requested a photo passbook, they issued...

While applying credit card, Broker said i need to pay 500 Rs \Annum.
when i called customer care to generate Credit card PIN, they said i need to pay Rs.525\ Month. + 1500 for some activation. That time i thought will cancel this credit card before that they gve me one more shock.
I did not swiped my credit card till date, but i got a message that i did transaction of Rs. 10k... without my knowledge how can ICICI ppl do this?

Dear Customer,
Thank you for using ICICI Bank credit card.
Your ICICI Bank Credit Card XXXX9008 has been used for a transaction of INR 10, 397.00 at ICICI LOMBARD \ (April 20, 2017; 14:58:28 hrs.). Available credit balance on your card is Rs. 1, 13, 004.00 and total credit limit is Rs. 1, 25, 000.00

I dont want such kind off Bank credit card. which is meaningless.
Without knowing the credit card owner they are playing around, why should i pay money?

There have been deduction of, in name of surcharge . When I asked the customer care executive she said, "We are not charging this, its government who had made such rules" . And when I checked online, what I found is completely contrasting; there have been news and articles saying there will be NO SURCHARGE . These are the links to those articles:
http://economictimes.indiatimes.com/news/industry/energy/oil-gas/consumers-petro...⇄

http://www.ndtv.com/india-news/at-petrol-pumps-no-extra-charge-for-card-payments...⇄

Also I counter checked with my friends having account in different banks, they have not charged them a single penny !!! So it means government makes exclusive rules for ICICI and tells it to only them.

I, Nila k doshi, staying at bopal, Ahmadabad, having severe harassment from recovery agent/agency. I don't stay with husband, staying with my son and daughter i law only. As per agency people said My husband had credit card and credit card loans which he didn't pay since 7-8 years, now some how they suddenly start coming to our home and forcing me and my son to pay money on behalf of my husband (Kiran M Doshi). They visit daily and forcing us with abusing and threatening by saying if we don't pay, they will kidnap my son.
So now we have file a complaint to near by police station also send a received copy to police Commissioner by stating our problem.

Recovery agent/agency detail:
A-212-213, Tirthraj complex,
opp, v.s.hospital,
Ellisbridge,
Ahmedabad(Gujarat)

I tried to pay property tax for my below mentioned property in pune on april 4, 2017.

F/3/17/00091000

The first transaction showed as failed and amount got debited from my account. The second transaction was successful. Please refund my amount that got debited for 1st transaction.

Please find the transaction details below.

S no. Value date transaction date cheque number transaction remarks withdrawal amount (Inr) deposit amount (Inr) balance (Inr)
1 04/04/2017 04/04/2017 bil/[protected]/property tax/punem
Unicorp_ii 4, 588.00 1, 02, 963.08
2 04/04/2017 04/04/2017 bil/[protected]/property tax/punem
Unicorp_ii 4, 588.00 98, 375.08

Kaustubh ponkshe
[protected]@gmail.com
[protected]

Plz.send my personal loan account statements and payment schedule in my email id [protected]@gmail.com.. I could not deposit my loan EMI without personal loan account no.through manually in the bank as my loan emi has become bounce
Withregards ChandiHembram.