ICICI Bank Complaints & Reviews

Hello Sir/Madam
One day i received call from one of the ICICI representative named Snehal Kulkarni Branch Bhandarkar Road Pune.
She asked me for Personal loan at lowest rate 10% and loan will be approved within 2 days. Since i needed money urgently, i agreed and submitted all the documents to one of the guy whom she had asked to collect the documents.
It has been more than 12 days since i submitted the documents. I am trying to contact her for the application status she is not responding. Also when i called her with another number, she picks the phone and as soon as she realises, it's me she gives it to her colleague. I asked her to provide application ID and reference number via SMS, she didn't provided me but responded me that my loan application is in process.
Since she did respond Upon calling her several times, I started fresh loan application online. Received call from one of representative from same branch Bhandarkar Pune. I asked him about the incident, he told me that if you have already submitted documents we cannot take new application. Also he informed me that Sneha has not submitted any documents to the personal loan department, means she has not even filed the application.
I believe loan approval takes max 2-3 business days. I suffered as i thought loan will be disbursed within a week. This incident has really shocked me. I never had such disgusting experience from ICICI bank. Since i hold salary account in ICICI and all the issues were handled immediately. Request you to please look into the issue and take appropriate action against Sneha Kulkarni.

Sneha number- [protected]
Branch- Bhandarkar, Pune, Maharashtra

Hello sir/madam

I, Gagan Bansal partner of incredible institute for banking services, lala lajpat rai market, Amritsar Road Moga

We have current account with your bank with account number [protected] .
One of your bank representative Navi Rana comitted with us few months ago for swap machine for our institution at free of cost and he commited us for delivery of machine with in week but today aroud four -five months have gone but swap machine still not installed in our institute.

Note : Except this your bank has debited amount of approximate Rs. 9200 or 9500 for swap machine 2 -3 months ago

this is not fair what your bank or your representative comitted with us

pls refund my amount and cancel my order of swap machine as soon as possible

Thanks
Er. Gagan Bansal
email : [protected]@gmail.com

Dear sir

My nane is suman karepudi

I done a transaction of 30000 on january 11 from the merchant bhuma by using my icici debit card.But after that i have not done any transactions from that merchant.But again on February 17 30000 amount is been deducted from my account.And i rised a complaint in icici bank with SR NUMBER (SR[protected].

But the response from the customer care people is that same transaction happened on jan 11 was claimed two times from the merchant.But as per merchant response his account is only credited one time.

But i am not getting any proper help from customer care people.

Please help me about my 30000 dispute happened on feb17.icici bank is delaying the investigation since 2 months.

Please help me.Service request number is SR[protected].

I have applied for the credite card offline, I got two Emails to my offical mail ID, immediatly i have riplied to that mails till now I didnot get any intimations regarding the Credite card application, even I am not able to track it online.
First mail with application number was: [protected].
Second mail with application number was: S[protected].

How to track my application status next

I had received a refund from amazon two weeks before.i have already sent mail to [protected]@icicibank.com.i haven't got any response from their side.contacted customer care and they say they cannot help.what should i do.

My credit card number is 43755XXXXXX7007. I wish to inform that I have never applied for credit card with ICICI bank but without my KYC documents and application form, ICICI bank has issued credit card to me. Last year when I received the credit card, I asked customer card of ICICI bank for blocking the card as I never applied the card. But there was no action taken by the credit card customer care.

Last year I applied for housing loan and submitted my KYC documents with Mr. Rameshwar Rana Mobile No. [protected] (Andheri East Branch) & Mr. Praveen M.No. [protected] (Andheri East). I dont know how these guys has misused my KYC documents and issued credit card to me. Now I have received a credit card statement with a payble amount of almost 1100 rupee as a renewal fee and interest. I spoke to credit card customer care and requested them to block my card as I have never used the same and never applied the same and also requested them to waive my amount. But I have not received any response from ICICI bank. They are continuosly sending me notice for payment of charges.

Request you to help me to resolve this issue.

My contact number is [protected].

Please change my mobile no. [protected]

I Ritesh kumar sinha had applied for personal loan in icici bank and loan disbursed in my account without my knowledge and 2754 amount deducted from loan amount for loan surakhasha even i talked with concern person so many times who processed my loan application but he also not giving any answer and i did not received any call or message from bank end regarding to charges.
So please request you to all kindly look into the matter.

I have purchased warrant no[protected] in the name of my son Ishan Agarwal (Presently known as Vanshaj Agarwal) during 1999. But no communication is ever received from Co in this regard. Co is slept after taking our money which is very regretful. They even forget to communicated for maturity. But uptill now we have not received the refund. Yours faithfully,
CA Sheo Bhagwan Agarwalla,
S B Agarwalla & Co
Rotary Road, Dibrugarh - 786 001 Assam

Vehicle no.-dl7san-6603
Colour-purple
Class-motorcycle
Mfg. Cd-tvs motors

Dear Sir
-On Date[protected] one unwanted transaction make to merchant Linkedin.com
after this there is Rs.22, 800 deduct from my bank account then after i contact with bank the told me we have to block your card and they blocked my debit card.
-After this i contact with merchant and told them this is unwanted transaction so they made successful refund for my 22, 800 but due to my debit card blocked the amount is not credit in bank account.
i again contact to bank and told then this problem but they are do nothing

I am kavya neeraj my certificate numbers are 18232 and 18233 my distinctive numbers are 22545 and 225456. My redemption date is 28 April 2017.I request u to remedy the face value of my two bonds in my bank account given below.
Account no : [protected]
Bank name Punjab national Bank
Tirupati
Ifsc code no punb0419800
And my house address is follows
Dno 20-49-s4-808 sreenivasanilayam apartments subash Nagar Tirupati..i[censored] are sending any check plz send it to above address
Contact no [protected]

I have opened the fixed deposit for inr 49, 999 on[protected]; deposit type - traditional plan; period - 3 months; auto renewal-unlimited.

When i check the deposit amount it shown as inr 49251 and also when i try to close the fd it says "lein marked on fd/rd".

Please let me know why the deposit got reduced? And why i am not able to close the fd?

I have been using ICICI bank credit card since last 10 years.
I don't face any issues as I pay the bill within time.

The problem stars once I spoke to the customer care to get my card replaced, as due to high usage the physical card got damaged.

I have only asked to replace the current platinum card I am using. As usual nowadays bank people are ready to mis-sell once you contact them for any damn reason.
I was told that Ferrari platinum card will give more rewards points against my purchases. When I have asked for document she asked me to check the ICICI bank site.
I have confirmed her for the new card of Ferrari platinum.
The request got lodged vide no. SR[protected], by Sheeba Mousheen.

I have checked the details in ICICI bank site & found that she has mis-sold the card to me. Within 30 minutes I have called the customer service again.
This time Ms. K Uma took the call. I have given her the entire details & asked her to cancel the previous request. She has confirmed me the same.
Accordingly she has placed a new request of getting my old card replaced vide SR[protected].
I have taken by surprise to see that I have been charged for the new card in my bill dated 12th April'17.
I have called the customer service desk again to get all my requests cancelled.
Further I have started getting SMS from Blue dart that they are trying to deliver both the cards. Which got undelivered, as my old address has not been changed.
I am pissed off & irritated by the service quality of ICICI bank.

You are requested to pay me for the harassment & went through & for wrongly charging my credit card account & for the mis-selling.
This is the quality of service given by ICICI bank.

​

​this is inform you that i am holding current account and saving account with icici bank for last 10 years, i never had any issue so far until, i applied for home loan in ICICI, its been more than 20 days since i applied the application, almost every day i am following with icici team to know the status, i must tell you, that it giving me impression that as if i am dealing with govt departments​...not getting any updates

my flat seller is desperately after me... i need to know the status at earliest, Accepted or rejected, as i have deadline to meet i cant wait for long... time is running out...

i hope you understand

thanks for anticipation in advance

​home loan application no.. 67817102​

I have a icici credit card but it is never used. I received a call and a lady who was at the other end said she is calling on behalf of icici credit card division. As you are using our credit card and having maintained a good track record of your credit card and having earned reward points in your account and she asked my debit card number in which they can give the credit. I said i don't want any reward point and i actually want to block the credit card for which she said after crediting the reward point they will do so. But as i totally refused she asked me to give my credit card number so that she can block my card and i read out my card number. Further she said
Tated that an otp has been sent on your mobile and requested for confirmation of same and i too read out and this happened for 3 times. Finally she said your card is blocked. Recently i got a credit card statement in my mail and i was shocked as i never used the credit card from the date of issue. Then i went to the nearest icici branch and bank is saying that transaction is done in secured environment and i had shared otp, dob and cvv. But i never shared dob and cvv to anyone.

Further four transactions were done on 27/02/2017 towards idea payment, mumbai and the amount is rs. 4, 770/- each time totalling to rs. 19, 080/-. The transaction details are as under
1. 27/02/2017 - 75425317058340486500620 - idea payment mumbai in 4, 770.00
2. 27/02/2017 - 75425317058340486500422 - idea payment mumbai in 4, 770.00
3. 27/02/2017 - 75425317058340486502170 - idea payment mumbai in 4, 770.00
4. 27/02/2017 - 75425317058340486502667 - idea payment mumbai in 4, 770.00
I asked the bank how they got the statement as my card is already blocked and they said it is not blocked and then i insisted the bank to block the credit card and they said it can be done temporarily till the due payment is made. But i cannot settle any amount as i have not made any payment and i have not at all used this card. When the bank persons are calling me regarding this due settlement, i told them fraud has been using my credit card and it is under dispute. Kindly help me to settle this issue.

Hi! This is Bunty here and i would like to make an complain to this guy named anand raj (te-no- [protected])employee of your firm who reacted with ridiculous behaviour being very rude and even hung up the phone in the my face as i was asking for atm activation so for sure i will not let it go easily until this fellow apologise for his pathetic behaviour.Hope i will be getting a good and fair response from your firm....

Hi- my name is Sunil. I have used ICICI credit card in 2007 and 2008. Due to recession my wife and I lost job. In 2009 bank agreed to do the settlement for 40k. So I paid 30 in 2 emi. When I asked for he settlement letter and NDC they said it will be issued during last emi. Where. I went​to pay the last emi of 10k they said I have to pay 10k more. I argued and came back without paying as I was very dissappointed by their behavior. I have the receipt for 30 k settlement.

My credit card number is no. Is [protected].

Now it's been 9 years and every 6 months once the recovery​agents calls my wife and threatens her as they are not ready to talk to me. My wife is not able to tolerate this harassment and now that my aged parents are at home I m scared about them cos any time they may come home and threathened them. Please suggest what to do.

Hello,

I agreed to buy a flat in ncr area from a well known builder (But cheat like most others). For that i took a home loan from icici bank.

Bank told me it was subvention plan where in whole loan amount (Say rs 24 lakh) will be paid to builder upfront and i'll not be charged any pre-emis until 2 years from disbursal. However bank started to charge me emi from very next month. I thought that it may be a normal loan against home, so i kept paying the emis.

Now i have learnt that what i have been paying so far (40 payments) were not emi but they were pre-emis!!! So bank kept on charging interest to me until now without reducing the principal amount. Bank has now started to charge me actual emis. Effectively after paying 40 payments, my principal is still rs 24 lakh.

Even if it was not a subvention plan (Let's day), banks usually charge pre-emis until buyer gets the possession and final loan disbursement is done.in my case final loan disbursement was done on day 1 and still i was charged pre-emi from beginning.

At the outset, this subvention scheme was a robbery plan of bank and builder together. On top of that bank never provides the monthly statements etc about the loan. This is definitely a way of keeping customers in the dark.

Please can someone give their expert opinion about this? What can i do to sort out this mess and recover my loss.

Best regards

I had swiped my ICICI debit at a CNG station in R.K. Puram. At the time of payment only the actual amount was debited from my account for which I immediately received a message on my registered mobile number. However a week later for that transaction INR 14 was debited from my account by the bank without any notification. This happened 4 times whenever I swiped my card at that CNG station. Accidentally while checking my transaction details I discovered these debit transactions which I might not have discovered otherwise. I fail to understand how such a big bank can do this