Mar 06, 2017
Updated by shubh enterprise I have one more complain for icici bank credit card details as below.
Respected madam,
I am still waiting for reversal which wrongly charged and not yet credited I recived august 16 statement and also showing same multiple charge and intrest is living why?
When I gave all details why charging is continues.
Mam I am looking for filed case in consumer affairs for the same.
I m paying which amount I used balance revarsal has to done and if not till I will not use this card.
Sanyal maniar
[protected]
On 9 Aug 2016 15:02, "sanyal maniar" <[protected]@gmail.com> wrote:
Respected madam,
There is no rewarsal done in my credit card account since wrongly charge are multiply going on in march rs.5060 payment was due and last date was 13th March on that I gave a chq at your mahavirnagar branch at kandivali west mumbai.
There was miss.sheth seat and I submitted chq to her and I asked to transfer money from my ac which is also with icici bank only.
She said don't worry I will do after that I left branch.
But in next statement I found 1022 charges for late payment of rs.5060 which I paid on 13th March and bank credited on 18th March.
So I called to coustomer care numbers and they said v can't revarsal so it's now amount is 1822 in your June 24th statement.
So I request you respected mam pl do revarsal as of current date charges may be more than 1822.
I have 3 accounts with icici bank.
Also one more thing on 5000 withdrawn on 30th june and paid on 16th july.
Statements show 300 withdraw charge + 45 service tax.+ 237.47 (intrest charge)+35.62 (service tax)=618.09 total charge of only 5000 for 17 days.
Is it right now tell me on 5000 charge is 618 for 17 days. Small people how can pay what is % wise.
Just calculate.
Thnx/regards
Sanyal maniar.
On 20 Jun 2016 13:51, "sanyal maniar" <[protected]@gmail.com> wrote:
Dear sir/ madam,
I m sanyal maniar who having icici coral credit card since aug-15.
Card number is [protected].
in this case for feb-16 amount to pay was 5059.73 and due date was 13-3-16 on same day i did payment on 13-3-16 at your icici bank branch (1209) opp poinsur gymkhana kandivali west mumbai 400067.
but i was surprised on check march statement in april whuch showing late payment fee 500
service tax 72.50
intrest charges 392.80
service tax 56.96
total is 1022.26
i shocked so i called to coustomer care number and briefly all mater so she said ok it will be reverse in next statement but nop it's continued with extra more charges on march due so i went to my branch at saibabanagar borivali and met b.m sunil dubey i show all statements till date no one paid by o.due.
Hence never did so he said go this sight and briefly the matter they will reverse all chqrges.
So i hope it will be settled down in soon without next step require .
Thnx / regards
sanyal maniar.
[protected].
[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
Date: 20 Jun 2016 12:58
Subject: Re: Reverse wrongly charged on creditcard
To: <coustomer.[protected]@icicibank.com>
Cc:
There is one more issue is my ac number is[protected] where 20 lac limit is there and every month direct interest amount is diducted on last date of mnth by ICICI Bank ok but after 1st of mnth till today 20 th one call coming e.day from call center and asked silly question that my interest amount is not deposited and not showing in ac. so I tell him that has been diducted in last day of mnth of may but after it another call come n next day n e.day they not updated data if one is called up n I give data amnt n all but next call with same question r repeted they not bothered that customers like me r free whole time to give same answers why this type o[censored]nleatred people r working in ICICI Bank.
Jst for your knowledge I give you number of anarsingh who called up 10 mnts back [protected].
Who asking same question. What is it ? V r free ?
If this will not stop then u all have answered to Mrs. Chanda kochar
On 11 Jun 2016 13:45, "sanyal maniar" <[protected]@gmail.com> wrote:
Dear sir/ madam,
I m sanyal maniar who having icici coral credit card since aug-15.
Card number is [protected].
in this case for feb-16 amount to pay was 5059.73 and due date was 13-3-16 on same day i did payment on 13-3-16 at your icici bank branch (1209) opp poinsur gymkhana kandivali west mumbai 400067.
but i was surprised on check march statement in april whuch showing late payment fee 500
service tax 72.50
intrest charges 392.80
service tax 56.96
total is 1022.26
i shocked so i called to coustomer care number and briefly all mater so she said ok it will be reverse in next statement but nop it's continued with extra more charges on march due so i went to my branch at saibabanagar borivali and met b.m sunil dubey i show all statements till date no one paid by o.due.
Hence never did so he said go this sight and briefly the matter they will reverse all chqrges.
If not than mail to [protected]@icicibank.com for prompt action.
So i hope it will be settled down in soon without next step require .
Thnx / regards
sanyal maniar.
[protected].
Respected madam,
As I requested so many times to you on mail for reversal wrongly intrest charges from March 16(rs.1022) to till Oct 16 statement show (rs.4499.21) every time I called to your coustomer care number is 33667777 for reversal the same just now I spoken to grade officer and brief this matter and he hold my line for some time and come with conclusion that reversal of one mnth but if you go in matter till date I paid my all amounts which I used by cards only wrong charges I didn't paid which not fault of mine.
So I request you to please do reversal the same and allow to use card which I stopped forcefully till reversal not done.
Now diwali is coming I want bring some happiness for my family. purchasing some gift through your card.
I hope you understand as a coustomer like me.
I hv more than 5 ac with icici is included od + s.b+ mutual funds 1.8 lac per annum + kids ac+ las ac etc
I hope you find good coustomer in all
Awaiting for your prompt response.
Thnx
Regards
Sanyal maniar
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Respected mam,
Sorry but I have been made request so many times to you for unwanted charges on my c.card which delayed by your employee miss.j.sheth at mahavirnagar branch opp poinsur gymkhana kandivali west. Where I submitted my cheque before due from my icici bank account.when I gave that c.card payment cheque to her I asked her will u please do the transfer now she said it will be done before bank will shut today evening so I left the bank as usally I did in past where all transection done on same day but unfortunately this one not done and I went to outstation for 4 days when I checked no transection msg yet recived so I went to bank n ask her why this happened then she check both ac credit n debit wasn't done then she realised that she forgot to punch and found cheque from her drawer after she punched now tell me on that why should I pay late penalty and now it's come penalty + ++++ .
My non of payment balance which I used by c.card it's all penalty only.
So mam I request you to please clear this matter where yr payment department called 5 to 10 time in the day and pressure to pay. I m tired to give clarification to them.
Either matter will not resolved then I hv to go for consumers court for this little issue.
Thnx/ regards
Sanyal maniar
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Mam I am waiting for your reply.
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As per requested by Mr. Pravin calling from the land line number is [protected] called time is 1:33 pm.
Thnx
Sanyal maniar.
[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
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[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
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Mr.pravin,
As you asked for all mail forward to you which I did to mam chanda koccher and you said all revarsal will be done after it.
But I found nothing is happening yet for reversal and rs.6048 amount was in lane marked in last month but on 30th dec 16 diducted as under so will you tell me what happens about reversal?
Dear Customer, Your Ac XXXXXXXX0355 is debited with INR6, 864.06 on 30 Dec. Info.[protected]-LOT-3-573. Your Total Avbl. Bal is INR49, 529.92.
I m very disappointed with bank like icici and now I have to take bold desision.
Waiting for positive feedback from you
Show quoted text
Why no one are replying on reversal how can bank diducted wrongly charged credit card amount from my saving account as per Mr. Pravin called me on 21st December 2016. I mailed copy as per he said and as he told me all revarsal will be done in short while that time rs.6048 was line marked but bank diducted rs.6864.06 on dated 31st Dec 16 .
When my reversal quiry is not resolved then how can bank diducted these amounts.
I think now it's time to do with leagl where I m right as per data I have and I asked to advocate who is ready to file a case against bank.
Show quoted text
Why nobody replying after cheating with coustomer like me how can icici bank diducted wrongly charged credit card amount from my saving account which is totally unacceptable and I worn to icici bank if not my fault then how bank diducted these amounts.
Your bank officer Mr. Pravin following on matter and he said all charges will revert back then why bank diducted it.
If you not respond then I would like to file case against icici bank in legal way.
Show quoted text
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Respected madam,
As I requested so many times to you on mail for reversal wrongly intrest charges from March 16(rs.1022) to till Oct 16 statement show (rs.4499.21) every time I called to your coustomer care number is 33667777 for reversal the same just now I spoken to grade officer and brief this matter and he hold my line for some time and come with conclusion that reversal of one mnth but if you go in matter till date I paid my all amounts which I used by cards only wrong charges I didn't paid which not fault of mine.
So I request you to please do reversal the same and allow to use card which I stopped forcefully till reversal not done.
Now diwali is coming I want bring some happiness for my family. purchasing some gift through your card.
I hope you understand as a coustomer like me.
I hv more than 5 ac with icici is included od + s.b+ mutual funds 1.8 lac per annum + kids ac+ las ac etc
I hope you find good coustomer in all
Awaiting for your prompt response.
Thnx
Regards
Sanyal maniar
Show quoted text
Respected mam,
Sorry but I have been made request so many times to you for unwanted charges on my c.card which delayed by your employee miss.j.sheth at mahavirnagar branch opp poinsur gymkhana kandivali west. Where I submitted my cheque before due from my icici bank account.when I gave that c.card payment cheque to her I asked her will u please do the transfer now she said it will be done before bank will shut today evening so I left the bank as usally I did in past where all transection done on same day but unfortunately this one not done and I went to outstation for 4 days when I checked no transection msg yet recived so I went to bank n ask her why this happened then she check both ac credit n debit wasn't done then she realised that she forgot to punch and found cheque from her drawer after she punched now tell me on that why should I pay late penalty and now it's come penalty + ++++ .
My non of payment balance which I used by c.card it's all penalty only.
So mam I request you to please clear this matter where yr payment department called 5 to 10 time in the day and pressure to pay. I m tired to give clarification to them.
Either matter will not resolved then I hv to go for consumers court for this little issue.
Thnx/ regards
Sanyal maniar
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Mam I am waiting for your reply.
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As per requested by Mr. Pravin calling from the land line number is [protected] called time is 1:33 pm.
Thnx
Sanyal maniar.
[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
Show quoted text
[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
Show quoted text
Mr.pravin,
As you asked for all mail forward to you which I did to mam chanda koccher and you said all revarsal will be done after it.
But I found nothing is happening yet for reversal and rs.6048 amount was in lane marked in last month but on 30th dec 16 diducted as under so will you tell me what happens about reversal?
Dear Customer, Your Ac XXXXXXXX0355 is debited with INR6, 864.06 on 30 Dec. Info.[protected]-LOT-3-573. Your Total Avbl. Bal is INR49, 529.92.
I m very disappointed with bank like icici and now I have to take bold desision.
Waiting for positive feedback from you
Show quoted text
Why no one are replying on reversal how can bank diducted wrongly charged credit card amount from my saving account as per Mr. Pravin called me on 21st December 2016. I mailed copy as per he said and as he told me all revarsal will be done in short while that time rs.6048 was line marked but bank diducted rs.6864.06 on dated 31st Dec 16 .
When my reversal quiry is not resolved then how can bank diducted these amounts.
I think now it's time to do with leagl where I m right as per data I have and I asked to advocate who is ready to file a case against bank.
Show quoted text
Why nobody replying after cheating with coustomer like me how can icici bank diducted wrongly charged credit card amount from my saving account which is totally unacceptable and I worn to icici bank if not my fault then how bank diducted these amounts.
Your bank officer Mr. Pravin following on matter and he said all charges will revert back then why bank diducted it.
If you not respond then I would like to file case against icici bank in legal way.
Show quoted text
[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
Date: 22 Jan 2017 16:50
Subject: Re: Fwd: Re: Fwd: Re: Reverse wrongly charged on creditcard credit card number [protected]
To: <[protected]@icicibank.com>
Cc:
Why nobody replying after cheating with coustomer like me how can icici bank diducted wrongly charged credit card amount from my saving account which is totally unacceptable and I worn to icici bank if not my fault then how bank diducted these amounts.
Your bank officer Mr. Pravin following on matter and he said all charges will revert back then why bank diducted it.
If you not respond then I would like to file case against icici bank in legal way.
Hide quoted text
On 12 Jan 2017 15:55, "sanyal maniar" <[protected]@gmail.com> wrote:
Why no one are replying on reversal how can bank diducted wrongly charged credit card amount from my saving account as per Mr. Pravin called me on 21st December 2016. I mailed copy as per he said and as he told me all revarsal will be done in short while that time rs.6048 was line marked but bank diducted rs.6864.06 on dated 31st Dec 16 .
When my reversal quiry is not resolved then how can bank diducted these amounts.
I think now it's time to do with leagl where I m right as per data I have and I asked to advocate who is ready to file a case against bank.
On 3 Jan 2017 11:41, "sanyal maniar" <[protected]@gmail.com> wrote:
Mr.pravin,
As you asked for all mail forward to you which I did to mam chanda koccher and you said all revarsal will be done after it.
But I found nothing is happening yet for reversal and rs.6048 amount was in lane marked in last month but on 30th dec 16 diducted as under so will you tell me what happens about reversal?
Dear Customer, Your Ac XXXXXXXX0355 is debited with INR6, 864.06 on 30 Dec. Info.[protected]-LOT-3-573. Your Total Avbl. Bal is INR49, 529.92.
I m very disappointed with bank like icici and now I have to take bold desision.
Waiting for positive feedback from you
On 21 Dec 2016 14:06, "sanyal maniar" <[protected]@gmail.com> wrote:
As per requested by Mr. Pravin calling from the land line number is [protected] called time is 1:33 pm.
Thnx
Sanyal maniar.
[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
Date: 3 Dec 2016 14:40
Subject: Re: Fwd: Re: Reverse wrongly charged on creditcard credit card number [protected]
To: <[protected]@icicibank.com>
Cc:
Mam I am waiting for your reply.
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[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
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[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
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I mailed you often and often till reverse wrongly charges amount in my saving account which diducted by bank.
I never seen before this type of miss behaviour from any bank to coustomer like me
[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
Date: 23 Jan 2017 11:39
Subject: Fwd: Re: Fwd: Re: Reverse wrongly charged on creditcard credit card number [protected]
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[protected] Forwarded message[protected]
From: "sanyal maniar" <[protected]@gmail.com>
Date: 23 Jan 2017 11:52
Subject: Fwd: Re: Fwd: Re: Reverse wrongly charged on creditcard credit card number [protected]
To: <[protected]@icicibank.com>
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This above all mail address where I followed as Mrs. Chanda koccher (icicibank ceo) too but unfortunately they all open a cheat fund where as coustomer like me cheated every day.
[protected] sanyal
Numbers are [protected] & [protected] & +[protected] where they are from icici bank and looking forward for my matter and issue but unfortunately all above mantioned numbers has some problems where i couldn't get calls clearly example when they did call but no voice from them side I just says hallo I couldn't hear you.
But today one call came from [protected] who called me his name is Mr. Bhattacharya with all details which I posted yesterday on this website and he said same he had been inquired by mam chanda koccher to resolved all my issue which yesterday I posted it's suprise me how fast action are taking by mam chanda koccher that time I felt very happy but it's froud caller and how he got all details?
I must admit this is big leack of icici bank and bank has to take it seriously and give it to cyber crime or else for protection to icici coustomer like me .
Now today that froud Bhattacharya called up and told me that this is very big matter which happens with me and I m looking your case on priority and i m giving yiur total reversal against my OD account which debited 4 time more vs actual so i request you to write voucher number as ICICI RFC 19988800 & 9988800 after I wrote he said go to your nearest icicibank atm and called me back so I gone to icicibank mahavirnagar kandivali west branch Atm and called back on [protected] so Bhattacharya said do check my latest amount in debit card so I did it with mini statement and after it he said I have less amount in card which against my saving account so he said give me debit card number + expirey month and year + cvv number too which I given because as he gave lots of details on my issue so I couldn't doubting on that time and continuing call he generated otp and asked me to give him so in hurry and some others ATM users also waiting outside in that time I couldn't focused on amount when I asked me otp so gave 3 times and in last otp he diducted rs.500 to made paytm payment and he said he successfully completed vouchers against my reversal in my debit card account so within 1 hrs it will be credited in my same saving account which connect with debit card so that time I was not found any wrong happen with me but when he asked me my wife bank and credit card details and asked me to give her mobile number so he can talk with her and link her credit card number with my credit card account which showing blocked so after disconnect his phone I checked my mobile phone where massage showing rs.500 debited from my debit card towards payment to paytm on last otp shared to Mr. Bhattacharya so I rush to branch manager and tell all story which happened with me and so bm said first blocked my debit card and file froud complain on [protected] so I made call on that number and do the same as bm said also fill dispute form with my service request number and all support details as id proof and debit card xerox and submitted to b.m of branch.
And now I m thinking to give complain to police but if you are insists to do or will looking from your end.
Do prompt action also await same by mam chanda koccher because it's all about icicibank coustomer if she believes and values o[censored]s as coustomer of her bank.
If nothing will be done from your end then I will go to police and also take legal action against all.
Do check who leack my all details from icicibank which is also more important.
Awaiting for prompt action and reply .
Sanyal maniar [protected].
What about my blocked card ?
No inrest showing by icicibank yet to me.
That froud Bhattacharya called up yesterday and said no body will do anything to him as he proudly said why?
I share all details of him why any action not taken to him it's show some bank employees are involved and bank doesn't want to take any action so coustomer like me has to suffer even I called up to coustomer care number [protected] of icicibank now there is guy v.kumar who also not showing interest to satisfaction answer to me he just t.p on this big issue happen with me I asked him do transfer line so he said if seniors are available then they will come and talk with you so how he litred and work for bank is showing.
When coustomer issue are big and also it's attached with bank then why he using words like.
Mam chanda koccher I m asking you if not intrested to answer or take action on froud people then no right to seat on top.
Do verify how your coustomer care officers are vesting time when we are calling for issues.
Yet not resolved any my matter which I mailed you so many time for my OD ACCOUNT and CREDIT CARD issue and this froud case too.
I hope mam when you start thinking for customers and give satisfaction of on them issue then I would like to say it's mam chanda koccher and her actions other wise not deserve for it.