ICICI Bank Complaints & Reviews

I am an ex employee of icici bank Ltd. My working period was 12 January 2022 to 8 April 2022. My ID 855910.
I withdrawal my PF amount but I required passbook to check my PF balance but when I logining to icici alumni portal facing problem. Please solve my problem.

Thanks Regards
Sonali Birla
Contact number +91 [protected]
Mail I'd- [protected]@gmail.com

HI ICICI,
My Name is Ankur Verma and my mobile number is [protected].

This is 2nd time when i applied Amazon ICICI bank credit card and it is rejected.

Because one executive called and asked my office address, i told him my office address then hanged up the call and immediately i received rejection message. While my home verification was fine.

Why it is rejected?? If i am work from home then atleast he has to ask me to meet in office. i Could visit office. But simply rejection because i am work of home is pathetic. He was so rude and unprofessional. His name was Kumar and his mobile number is [protected].

Due to this i am unable to get credit card and now i can again apply after 6 month. i dont understand this pathetic service of ICICI BANK. i called to customer care number also, there also they have no idea. no clue.

really disappointed with the service from such renowned bank.
Kindly register my complaint and take action against that guy Kumar. Who is doing time pass and unprofessional.

customer.[protected]@icici.com

I recharged my mobile on 12th Sep though ICICI net banking, The transaction went successful. Amount of 899 got debited from my account, but the mobile never got recharged. The transaction details are as below:

[protected] BIL/RCHG/[protected]/RELIANCE J/7667834 Dr. 899.00

I am expecting the amount to get refunded. Please help.

I have seeded my ICICI Bank account details on EPFO website on 29th August 2022 till date the verification from bank's end has not been done. I have approached to the branch for resolving my issue but they are totally unaware of this KYC updation process.
I am unable to withdraw money from PF and Pension amount, so please rectify the issue from your end at the earliest

Name: Shruthi A
A/c Number:[protected]
IFSC Code:ICIC0000169
UAN No:[protected]

Timely I paid my credit card bill, but they are charged 3400 intrest charges+599 over limit charges, for clarification I called customer care number, the toll free numbers not working,

Hello Sir, There is a hidden charge levied on the name of point of sale decline charge and atm decline charge. While opening the account and taking the card, there was brief about any kind of charges since it's salary account. And also, these charges are levied upon incorrect password entry or network failure. And it's charged the number of times you try for the transaction which is really a financial loss for a customer.

May 25, 2022 - ATMDEC CHG - Rs.29.50/-
Request for Refund

June 20, 2022 - POSDEC CHG - Rs.29.50/-
Request for Refund

Kindly, help in this regard to get the amount reverted.

A false gold loan (A/C No.[protected] was put on my CIBIL Report from ICICI Bank using my personal information i.e., address, PAN Card, and Mobile Number. Its already have been more than 2 years since I have made this complaint to ICICI Bank but I have not got any positive update and the loan is still being reflected on my CIBIL report. The only response I get from ICICI Bank is that the team is working on it. I also contacted CIBIL about...

ICICI Bank — ecsrtnchg debit of inr 590

Yogesh Mohan Mishra
Sept. 10, 2022

I was supposed to pay my emi to dmi merchant on september, 2022 but the auto-debit not happened. After waiting for long, i transferred the emi amount manually on september 6, 2022 to the respective merchant account number. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 583 has been debited with the transaction code ECSRTNCHGS050922_SR[protected] GST

My account number[protected] was debitted by Rs199/- narating MSI*Amazon. I have never initiated such a transaction and I declare it as unauthorised. The said transaction happened on 9th Sept 2022. Its such a pain to reach any help on phone due to the complex IVR. I am a 76 year old person with mobility issues hence using the portal to raise my complainy.

ICICI deducted a charges of 589.99 labled with ECSRTNCHG.
The charges are totally avoidable and looks like a deduction for which I was not notified neither contacted.

It has been a worst exp. Banking with a giant like ICICI.

Dear ICICI,
Pleasw don't behave like a thug and snatch money like this.

And if possoble, return the money.

I Have made 2 UPI transactions on august month via imobile app amount debited from my account

but not credited to the beneficiery account, i have verified beneficiery account statement for the month of august but not credited, i can share beneficiery account statement if required.

please make refund of my amount.

august[protected] Rs 1700

august[protected] Rs 1200

I got a call from icici bank requesting me to open a Demat account. They told its being offered free of cost. An amout of 299 + gst will be deducted, but it will be reversed back. Firstly, I never got that refund of the fees for icici direct plan so I went ahead and canceled that plan so that it doesn't get deducted next year. While going through my account statement, I realized I had got an amount deducted for DMC charges and I was not informed about it. Number of the sales agent: +[protected]

I have two loans and both loans are paid on the 5th of the month and the payment process also got completed on the same day. But I received 590 ECSRTNCHGS debit on my account on 09/09/2022. Help me to understand why this debit and accordingly return the amount

My account balance is debited in last two days[protected],[protected] once 249 rs and 320 rs .. what's the problem can you reply please..

On the 9th of September, my ICICI account was debited with Rs. 590 without my permission or notice. The transaction remarks say "ECSRTNCHGS050922_SR[protected]". Please tell for what the debit was for and refund the money at the earliest.

I
Maregowd G J
from Bengaluru, Karnataka
I am the a/c holder in icici bank from last 6-7 years.

They have charged 588.81 rupees for DCardfee8484AUG22-JUL23+GST.

They never informed me regarding this type of charges via mail or letter or call.
This is against the law, at least they should inform us. I want my money to be credited in my account.
Acc. No.[protected]

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account from last 4 months and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. It is being deducted from my account last 4 month today also it got deducted. i have called so many times to icici customer care but did't get any satisfied reply Could you please assist me regarding this. Please find the attachment regarding the same.

My Amazon Pay Later EMI Supposed to Debit on 5th Sept from ICICI Bank.
I paid it on 4th Sept 2022 manually. But i can see that INR 590 has been debited with the transaction code as ECSRTNCHGS050922_SR[protected] on 9th Sept 2022.

Please do Needful

I am account holder ICICI Bank Gandhidham pin code 370201 Kutch Gujarat, My account no.[protected]. in this regards i would like to inform you that account opened zero balance account against FD at the same bank but they charged unnecessary charges rs. 4495.88 from my account on 03.12.2021, since Dec 2021 i tried to get refund from icici and they assured due to mistake charges debited they same asking for their mumbai office for charges reversal but till date they didn't get refund my amount, they told ask from manager again put request for the same. I tried again but they don't help us.

Please co-operate and get action for the same.

Thanking you in advance
Gopi

A few months back I applied for a credit card via amazon linked with ICICI bank, I have been with all legal documentation part & it was completed from my side. While processing the documentation part there was some technical error & it was not processed further & I did not any confirmation regarding the same, I thought to let it be & give up on that. After a few days, I got a call from ICICI bank saying can you confirm the delivery address for the credit card, Do you need it to your office address or your home address?

I have confirmed saying please deliver the card to my HOME address only as I am working from my home this day & my office address is Noida where I will not be able to collect it.

There was an executive from the bank who visited my home address as I was not available at the location my aunt called me & passed the call to the respective person, He said I am from ICICI bank & am here to verify your home address.

In the evening I got another call from the bank saying was there any executive to verify your address today. I replied saying that yes there was one executive who have verified the address in the noon & she asked me, Did they you for tea or water? (kya uhone chai pani manage that ? ) I replied I was not there at my home at that time so I am unable to answer you, I have to confirm that. She said Thank you & disconnected the call.

Then I got a message that your application is denied.

So, here is my concern you should have asked me for the relevant document or scheduled a time so that I might have helped the team with the process.
I would like to know an explanation for the rejection as it will be reflected on my CIBIl profile where it has no relevancy for the same. I request to revoke the rejection or help me with a resolution.