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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 74

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V
Vedant199
Jul 26, 2023
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I am Vedant Biyani writing on behalf of my father Sudhir Biyani.

My father is the bond holder of ICICI BAJAJ SCOOTER BOND-ONE allocated on 21.12.1998 and redeemable on 21.05.2023.

But there is no information available as how to redeem this bond. Wanted help in this regard.
ICICI Bank customer support has been notified about the posted complaint.
Dear Vedant199, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ywzi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Santosh_Mahapatra
    Jul 24, 2023
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    I purchased safety bonds worth Rs. 40, 000 in May 2001. The bondholder number is: 00715799. After receiving a few cheques, I have not received any communication after receiving a few interest payment cheques in early[protected].

    May I know the status of my bonds?
    ICICI Bank customer support has been notified about the posted complaint.
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      R
      rssenaiar
      from Navi Mumbai, Maharashtra
      Jul 23, 2023
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      Address: Navi Mumbai

      My Sister had invested in ICICI Money Multiplier bond-1298-MMB-three' on 11th January 1999 with issue price of Rs 4000/-

      Details:
      Bondholder no. 47180466
      Certificate no. 1475
      Name - Senaiar Lalitha Subbiah
      Email: [protected]@gmail.com
      Contact: [protected]

      Request you to let us know how to proceed to claim the maturity value?

      Thank you
      ICICI Bank customer support has been notified about the posted complaint.
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        J
        jatin kharbanda
        Jul 23, 2023
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        I purchased an iPhone 14 Plus in January, which had an approximately 6500 rupees cashback offer, and it was supposed to be credited within 120 days. However, it has been more than 120 days, and it has not been credited yet. I emailed customer care, and they are saying that they have not received any cashback from the merchant's end. On the other hand, while talking to the Apple store, they are claiming that they have already released the cashback.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0yosm) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          D
          dogmatix
          Jul 22, 2023
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          Address: Delhi
          Website: icicibank.com

          I have been trying to pay for a software (lexicondj) that is by an international company and the payment has been declined twice despite the transaction fees and GST of rupees 108.2 being deducted from my credit card twice already. I have tried speaking to customer care but it takes about half an hour to reach a representative and after that they say that the call will be transferred to the credit card department but instead it just goes back to the IVR response system and I have to wait another half hour to get any communication. I have international transactions enabled on the card and have purchased similar software before. When I try to dispute the transaction with their dedicated helpline I get an IVR response and the only option is to block card.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear dogmatix, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ylap) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            R
            rohitgirsa
            Jul 22, 2023
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            Respected Sir/Mam, I received a DD on 29th June 2023 which was made by CMS I multiply cheque on the redemption of ICICI BAJAJ SCOOTER BONDS SERIES TWO but sir there is a problem that the name mentioned in this DD is “Satish” but sir in all my government documents and my name in my bank account is “'Satish Kumar”' that's why my bank refused to accept this DD because there is no surname of mine in the DD so i request you to kindly contact 3i infotech limitless excellence .as i have been trying to contact this company since last 20 days but i didn't get any response from there.

            and sir one more request i have lost my bond certificate if i want to fill ISR form 1 please help me to fill that form also.

            I also emailed all my queries and attached all the documents like the original DD, the 3i infotech letter, my Aadhar card etc. at the [protected]@icicibank.com 10 days ago but no reply from there also.

            my Bondholder number=0018662
            Warrant number =14315

            I would be very grateful if you could help me with this problem.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear rohitgirsa we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
            rohitgirsa's [Complaint's author] reply, Jul 28, 2023
            Its been a week, No revert from your officials till date,
            rohitgirsa's [Complaint's author] reply, Aug 9, 2023
            no replying from any officials of icici bank, it's been 18 days
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              K
              kamath1977
              from Bengaluru, Karnataka
              Jul 21, 2023
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              Address: INDIRANAGAR ,BANGALORE

              I had to withdraw some cash for my personal need, when we asked the ICICI/SBI both told there will be TCS which can be claimed during IT return.
              But when we saw 26AS there is no entry for the amount 65784 Rs. which bank kept themself. During first transaction we could see TDS deduction which they reverted later and for the rest of the transaction they just deducted as cashTxnChgs+GST.

              31/05/[protected] CASH PAID:SELF 0157
              HUBLI, KARNATAKA - 3000000.00

              31/05/2022 - TDS on Cash Withdrawal 20420.00

              22/06/2022 - CashTxnChgs-Branch-May22+GST 17552.50

              30/06/2022 - TDSCWDL_REF_MAY22_TRCK_2406220.0 - 20420.00

              for later withdrawal they just took cashTxnChgs+GST.

              08/12/[protected] CASH PAID:SELF 0169
              INDIRANAGAR, BANGALORE - 3000000.00

              21/01/2023 - CashTxnChgs-Branch-Dec22+GST 27730.00

              If they have to deduct as txnchgs then why there is TDS txn and reversed it without informing the customer?
              Total amount the bank took in the name of txnchgs is 65784Rs.
              ICICI Bank customer support has been notified about the posted complaint.
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                B
                binilabalan
                Jul 21, 2023
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                Dear ICICI Bank Team,

                I had worked with ICICI Bank from February 2019 to September 2021. My employee id was 410884. I have made a PF claim request through EPFO site on 12/06/2023 and it shows pending at previous employer. I have enquired many branches about the HR details and no body knows the HR details and where to contact for approval.

                Kindly settle my PF money and credit it to my account.

                Kind regards,
                Binila B K
                ICICI Bank customer support has been notified about the posted complaint.
                No response yet
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                  R
                  rohitsharma221
                  from Chandigarh, Punjab
                  Jul 21, 2023
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                  Resolved

                  Address: chandigarh

                  Hi My Name is Rohit and i am customer ICICI bank from last 9 yrs,
                  today i notice that my balance is deducted with any information with Refernce of ECSRTNCHRG 590 which is (9 times), then i checked my whole year statement and its showing around Rs.10000 deducted into my icici bank account with any SMS or confirmation, i want to know why this is happening or refund my money as all.
                  Jul 21, 2023
                  Complaint marked as Resolved 
                  they didnt call me, or not email
                  ICICI Bank customer support has been notified about the posted complaint.
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                    D
                    devesh.sharma
                    from Mathura, Uttar Pradesh
                    Jul 21, 2023
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                    I'm Devesh Sharma, writing this complaint on behalf of my father Pawan Kumar s/o LakshmiNarayan regarding the Scooter Bond, which was initiated by ICICI bank on the Deemed date of Allotment- 29.01.1999 at the time of purchasing Bajaj Scooter, and completed it tenure of 24 years and 5 months on redemption date -29.06.2024.

                    I have been tired of going and enquiring about this bond for 4 months, but there is satisfactory solution by them.

                    I'm providing the details below:-
                    Bondholder number[protected]
                    Certificate number- 28317
                    Bond holder name- Pawan Kumar
                    Contact No. [protected]
                    Number of bond - one
                    Address- Village+Post- Pachahara, Bajna
                    Tehsil- Mant, District- Mathura
                    Pincode-281201
                    State- Uttar Pradesh
                    ICICI Bank customer support has been notified about the posted complaint.
                    Jul 23, 2023
                    Updated by devesh.sharma
                    Still, there is no contact regarding the complaint..
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                      M
                      Mani9578
                      from Pallipalayam, Tamil Nadu
                      Jul 20, 2023
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                      In my account like 548 rupees detected on without knowledge of me on[protected]. please take a necessary action .
                      NACH_AD_RTN_CHRG~Of Bnk BFLo~02MAY2
                      3~3e75c11~42302
                      this is statement of detection
                      ICICI Bank customer support has been notified about the posted complaint.
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                        N
                        Neeraj sing rawat
                        from delhi, Delhi
                        Jul 20, 2023
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                        Address: Noida
                        Website: www.icicibank.com

                        Hi
                        Without my consent and my permission icici bank is deducting money out of my account for demat services which i never approved or applied for.
                        They deducted total 826rs without my consent.
                        I would like my money refunded and also would like an explanation and the leadership which allows this barbaric decisions! How can a person open something by my name without my consent?
                        ICICI Bank customer support has been notified about the posted complaint.
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                          U
                          Udey Tej
                          Jul 20, 2023
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                          I have seen my statement today and come to see 568.24 rupees debited from my account by ICICI without any prior notice and i'm holding this account and debit card since 2020 and this is for the first time got this much amount got deducted by bank. I need explanation on this deduction and want my money back.

                          How could bank levy if at all any higher fee without any intimation to the customer. Is 568.24 seems normal amount for like me middle class people? If this is the amount bank collects for debit card usage. I don't want bank account in your bank anymore ...
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0yfdd) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Ayrton Alvares
                            Jul 19, 2023
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                            I recently transfered an amount to my ICICI Account and it got deducted with ECS And NACH Charges, i wish to know why such charges were incurred
                            ICICI Bank customer support has been notified about the posted complaint.
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                              K
                              Kanwar2811
                              Jul 18, 2023
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                              Hello my name is kanwar pal singh, I am a ICICI bank account holder, from past few days my account is getting debited for no reason by the name of NACH_RTN_CHARGE_INJENOT~04JU, they say my EMI bounced but I cancelled NACH MANDATE months back, when I go to internet banking of ICICI bank there is no active NACH mandate on my account, I have tried to contact the customer care of ICICI bank they kept me on hold for 27 minutes after that they transferred me to their senior, the senior person said that they have taken the complaint and I should get confirmation by evening of July 17 2023 on my registered email or phone number and my issue will be resolved by JULY 18 2023 evenin. I didn’t get any confirmation email or SMS about the complaint and my issue is unresolved till now. In last few months they have dedicated almost 4000 INR from my account i am tired and feeling helpless after all this I don’t know what to do. I want my money back also I want to complaint to RBI about this monopolies. I am adding the screenshots of talking with ICICI also the deductions
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Kanwar2811, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0yk3t) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                Jul 18, 2023
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                                Address: Bhagwati wool and cool store

                                I am paying all the emi on timely in cash but COVID times one emi is pending because my health is critical about corona so my one is emi is due so ur agent not told me to pay is not covering the due emi so the callers say ur interset is much more than the my cost is fourth and he put the negative impact of my credit score . Put remove all the negative threads and I will pay the due amount plz give me a noc of my vehicle .
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear [protected]@gmail.com, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0yk44) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Y
                                  Yogeshkumar Goriya
                                  from Morbi, Gujarat
                                  Jul 17, 2023
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                                  I have observed unauthorized charges on my ICICI savings account for the policy mentioned in the subject of my complaint. I want to emphasize that I did not make any request or provide authorization for this policy. There have been seven transactions made from March 2017 to March 2023. I find it unjust for such practices to occur, where my account is debited without my consent. Therefore, I kindly request an immediate refund of the deducted amount back into my account. For your reference, I have attached a screenshot of my recent transaction as well as all transition detail in separated sheet. I would greatly appreciate it if you could ensure that the credited amount is returned as soon as possible.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Yogeshkumar Goriya, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ybm0) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    F
                                    Faiesjafar
                                    from Delhi, Delhi
                                    Jul 17, 2023
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                                    Address: Delhi

                                    As I was due for 3 months in my loan repayment schedule, ICICI bank started calling everyone in my contact list by hacking my phone as I have not given phone number of anyone to them
                                    Kindly address the issue as millions of people may be addressing the same issue
                                    Thank you
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Faiesjafar, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ybm1) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Renu_kaushal
                                      from Gurugram, Haryana
                                      Jul 17, 2023
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                                      Address: Aloha Apartments ,gurugram
                                      Website: ICICI BANK

                                      Last week there was deduction of money from my account of 590/- 3 times without any reason or EMI .
                                      I would like you to address my problem and provide me with a solution as soon as possible.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0y7en) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Arunish9
                                        Jul 17, 2023
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                                        Worst service. ICICI Customer Care executive doesn't even have proper knowledge of service.

                                        Not sure if this service really works for customers, or just for Bank to loot the money against each service they promote on their website/ promotional material.

                                        This SMS service is again CHARGEABLE to customer.

                                        FAKE SERVICE 5676766, NEVER ACKNOWLEDGES THE CUSTOMER.

                                        Thanks to ICICI, India Customer Care.
                                        75 year of Independence. Please Keep Up.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Arunish9, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0ybm2) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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