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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 741

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P
pure_soul
from Delhi, Delhi
Jan 31, 2017
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Address: New Delhi, Delhi, 110017
Website: icicibanl.com

Dear sir / Madam

I am Venugopal Shah, Student of NIIT university and studying in final year of my engineering. Presently I am doing internship from a Bangalore based company and was reimbursed travelling allowance for my travel from Delhi to Bangalore.

To my horror and shock I found that your bank has cut more than rs 1000 towards some MAB charges . This account was opened by my father for me so that I can save money for my further studies . He also got a 3 in 1 account for me so that i can invest in shares also at an early age and create wealth.

However right now my priorities is to save money and go for further studies in US or others.

This seems to be a fraud practice as to how a student can afford to maintain an average balanace of Rs 10000 in savings account. Clearly this is a mischief pf someone who has taken my sign fraudulently in the name of zero balance account.

I therefore request you very kindly to revert the charges debited from my account and also to convert my account into a simple zero balance account as I may not be able to maintain such high averages being a student as of now and not sure of any jobs presently.

I also feel that this is not a good policy to charge students for maintaining minimum balance. I wonder how do you justify such practices.

THIS IS ABSURD TO SAY THE LEAST

I look forward to your kind cooperation in this regard.

Thanks
Venugopal shah
acc no/. XXXXXXXXX557
green park branch
new Delhi.
M. [protected]
ICICI Bank customer support has been notified about the posted complaint.
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    bibrijeshpatel
    from Varanasi, Uttar Pradesh
    Jan 31, 2017
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    Address: Varanasi, Uttar Pradesh, 221010
    Website: www.icicibank.com

    I am Brijesh Patel. 805.00 Rupees has been deducted from my account as[protected] DP CHGS TILL DEC-16) DP charges on 27/01/2017.

    I have never activated and used my Demat account till now.

    There was no prior notice.I haven't received any deduction message to my mobile.
    I need justice and my money back immediately.My Account Number is[protected].

    Screen shot :- http://prntscr.com/e2h3rr
    ICICI Bank customer support has been notified about the posted complaint.
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      P
      Prakhar Pradeep
      from Chennai, Tamil Nadu
      Jan 31, 2017
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      Address: Chennai, Tamil Nadu, 600063
      Website: www.icicibank.com

      Transaction date: 30/01/2017

      805.00 INR was debited from my ICICI Savings A/C#[protected]
      Transaction ID: SB498800

      I have a Demat account in ICICI bank for 1 years now. When I checked my bank transactions and I found that there is one debit transaction '63616523 DP CHGS TILL DEC-16'---- INR 805.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

      Kindly ask them to refund 805 INR to my saving account and permanently close DMAT account linked with my Savings A/C:[protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        R
        Ratnakar Chaudhary
        Jan 30, 2017
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        Hi, I am having a salary bank account in ICICI Vakola branch from last two and half years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges thrice in last 3 months. SMAB Chgs-Nov13+Stax 43.26 393.26 05/11/2014 SMAB Chgs-Dec13+Stax 43.26 393.26 17/1/2016 SMAB Chgs-Jan14+Stax 43.26 393.26 I tried calling the vakola branch at[protected] but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear sir
        my account does'not open plz chake the my account
        and answer plz
        me branch visit 5 time & not response for branch
        my branch name aashram road, Ahmedabad 380009

        plz sir my account open ...
        My phone number is [protected], i have been receiving SMS AC. XXXX8390.
        This bank account does not belong to me and i don't have any account or card with ICICI Bank. please update your database. i have also visited your branch but did not get any help from there.
        please update it ASAP
        Everyday I am getting calls from icici bank for personal loan from last 4 months.

        Even though i have registered my number in their Do Not Call Registry (https://www.icicibank.com/do-not-call.page) the issue is not getting fixed.
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          A
          anjumareedu
          from Mumbai, Maharashtra
          Jan 30, 2017
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          Address: YSR, Andhra Pradesh

          I have complained several times to bank through customer care about my timed out transctions on 7th jan 2017. three times of an amount 19100/- failed three times.
          My Customer id[protected].
          they are not responding.
          rediculus bank.
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            K
            Kiruthika Gunasekaran
            from Madurai, Tamil Nadu
            Jan 30, 2017
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            Dear icici bank

            I am an account holder of icici bank. When i checked my balance alert through net banking i saw a charge of rupees of rs. 470 /- in the name of smab chgs nov16+stax61.41 date 17/12/2016 and rs. 532 /- in the name of smab chgs dec16+stax69.52 date 13/12/2016.
            My account no is[protected]
            Mobile no - [protected] email. Id : kiruthika. [protected]@gmail.com
            A/c holder name : kiruthika
            Please refund my money immediately where no fault from us...

            Thanks,
            Kiruthika
            ICICI Bank customer support has been notified about the posted complaint.
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              shankul
              from Bengaluru, Karnataka
              Jan 30, 2017
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              Address: Haridwar, Uttarakhand, 247667
              Website: icicibank.com

              I have done the purchase of 241rs at flipkart internet pvt ltd on 22-jan-2017. But from my credit card amount was deducted twice but got only one message form icici regarding this transaction. if i am seeing my cresit card current statement it is showing that two times Rs 241 deducted from my account.so please take this issue. My name is Shankul tripathi.
              Contact no- [protected]
              email: tripathi.[protected]@gmail.com
              ICICI Bank customer support has been notified about the posted complaint.
              Jan 30, 2017
              Updated by shankul
              reference number is 74766517023703701175790
              I have placed a request for renewal of Debit card against the service request no[protected] and charges for the same has already been deducted from my bank account. so far nothing has been heard from your side, therefore, please do the needful immediately so as to ease out my difficulties in era of demonetization. my contact no- [protected]
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                A
                ashish.sarraph
                from Hyderabad, Telangana
                Jan 30, 2017
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                Address: Ranga Reddy, Andhra Pradesh, 500084

                Pathetic Service from part of ICICI Bank . I opened an account online but had no resonse on final formalities regarding collecting the documents. On reaching the branch they opened a different account but still not closed old account and neither registered the mobile number. Horrible Service.
                Application Id: 35875823
                Totally annoyed with the service.
                ICICI Bank customer support has been notified about the posted complaint.
                Waiting for activation
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                  tejaswini shelke
                  from Aurangabad, Maharashtra
                  Jan 30, 2017
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                  Address: Aurangabad, Maharashtra, 431001
                  Website: icicibank.com

                  I am tejaswini Shindi holing icici ac from last 3 years. icici bank doing deduction without inform customer they are looting the peoples.
                  i never applied for demant ac with icici bank but now they have charge Rs 800/- for same without my approval.

                  This is one type of fraud icici doing with so many people.

                  Here is the tras. details

                  25/01/2017 57950840 DP CHGS TILL DEC-16 Dr. 805.00
                  ICICI Bank customer support has been notified about the posted complaint.
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                    P
                    pranavkg
                    from Mumbai, Maharashtra
                    Jan 30, 2017
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                    Address: Mumbai City, Maharashtra, 400019
                    Website: www.eazypay.icicibank.com

                    I Pranav Gupta had deposited my college fees via Eazypay using RTGS payment option on 25th Jan 2017 and that moment my account got debited and still till today 30-Jan 2017 there is no sign of any Transcation Receipt nor it is showing on there eazypay website.
                    Also when I contacted the bank they aren't doing anything and saying to check with college itself.
                    When the account number is of Eazypay they should be responsible to it.

                    I also hv my RTGS UTR no . And all details of RTGS.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      nvnraju1234
                      from Gudivada, Andhra Pradesh
                      Jan 29, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500018

                      Wrongly my friends had done payment of Rs.12, 500 in incorrect a/c of Icici with Account No:[protected] on Jan 03, 2017 and Jan 05 2017 (Total 3 transactions) from Paytm Accounts. The amount was actually meant to transfer to my Account:[protected]. I have raised a complaint at ICICI branch, Motinagar on Jan 09, 2017. But till now i didn't receive any kind o[censored]pdate on this.

                      I am waiting for this money, need to pay bills with that. Please help me get the amount asap.

                      Please find attached, is the Photo of the letter i submitted
                      +1 photos
                      ICICI Bank customer support has been notified about the posted complaint.
                      Mar 23, 2017
                      Updated by nvnraju1234
                      I didn't get any proper response from the customer support or the branch that i submitted the complaint.
                      It has already passed more than 2 months. Bank says to check with Paytm, Paytm says money is already in bank account we cannot do anything... What can be done in this regard??
                      hello- i have made similar mistake some years ago. below solution was helpful in my case:

                      icici to contact incorrect acc holder person[protected] and validate the incorrect transaction that happened.

                      if icici is delaying to contact, take contact details frm icici and contact the[protected] acc holder and brief the scenario.

                      you will get back the amt by bank only when[protected] acc holder acknowledges the incorrect transaction to icici

                      this will take time but have to keep doing follow ups and make the process moving.

                      thanks
                      rajshri
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                        K
                        kaushalkk2004in
                        from Noida, Uttar Pradesh
                        Jan 29, 2017
                        Resolved
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                        Resolved

                        Address: Ghaziabad, Uttar Pradesh, 201014

                        I am Customer of Icici bank for long . I made a full payment of current bill . They levied a charge of 6k for delay of 4 days. I have credit card of almost all the bank. I never face this kind of problems with any of the bank. Worst service I ever get. I never recommend Icici bank credit card again. My mobile number is [protected]. My credit card end with 6002.
                        Mar 2, 2017
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 29, 2017
                        ICICI Bank Customer Care's response
                        Dear customer,

                        We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3w3b0) in the subject line.

                        Regards,
                        ICICI Bank Customer Service Team
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                          sunnysingla90
                          from Gurgaon, Haryana
                          Jan 29, 2017
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                          Address: Ambala, Haryana, 134003

                          My name Sahil singla. My credit card no is [protected]. I got charged at 1594 twice I I used and fill petrol only once. It's very pathatic service by ICICI instead of giving any surcharge reversal I got charged twice for same thing. I need to be correct on immediately. Pls help
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                            Saurav0344
                            from Vadodara, Gujarat
                            Jan 29, 2017
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi, 110027
                            Website: Www.icicibank.com

                            Wrongly I had done one payment in incorrect a/c of Icici which is in Dormant stage thru IMPS on 21st Nov2016, only last digit entered incorrect, rest ok, its been more than 2 month but Icici is nt able to resolve this issue, already given wriiten complaint and verbal complaint within 10 mins post payment made, correct a/c no is[protected] but payment made in[protected] which is in dormant stage as confirm by Icici bank, pls help to get my payment back, Branch Rajouri Garden, mobile [protected]
                            Mar 2, 2017
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 30, 2017
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              naagesh10
                              from Mumbai, Maharashtra
                              Jan 28, 2017
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                              Address: 560062

                              I have an SB Account and a Demat account in ICICI bank for 6 years now. I was surprised to see that they have debited Rs.650 from my account without any SMS or prior warning. This is how ICICI Bank swallows your money before you notice it. This is completely unacceptable and the RBI shopuld take note of such frauds being done by ICICI.
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                                R
                                rkumaravel
                                from Koothanallur, Tamil Nadu
                                Jan 28, 2017
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                                Address: 605001
                                Website: www.deepuelectronics.com

                                Dear sir,

                                ON recieving my CIBIL Report i noted that i am defaulter of ICICI Credit Card NO.[protected] and have been issued on 07/08/2003 and reported the CIBIL on 02/09/2016 i am very much surprised that i never received this card to the best of my knowledge.

                                so please let me know the hoe to get ride this issue and help me to restore cibil report.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  rtrttrttf
                                  from Allahabad, Uttar Pradesh
                                  Jan 28, 2017
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                                  Address: Allahabad, Uttar Pradesh, 211011

                                  Icici bank not issue my experience letter
                                  I resigned July 2016 .login error
                                  Kind suggest me.

                                  Emp-280013
                                  Udit singh
                                  [protected]
                                  [protected]@gmail.com
                                  [protected]@gmail.com
                                  +1 photos
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                                    J
                                    Jvka
                                    from New Delhi, Delhi
                                    Jan 28, 2017
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110034

                                    Dear ICICI bank,
                                    I want to complaint about the dishonored behaviour of your employee. I have been getting calls from your employee named "RAHUL SHARMA", as he address himself from the Ph No. "+91-[protected]". He has been continously arguing with me and abusing me in a very harrasing way. He is speaking up on my character and molestating me over phone. I also have the voice recordings as a proof of what he has been dictating over phone. I, being a girl cannot tolerate anyone putting a finger on my character. They are no one to judge me who I am and who I am supposed to be. ICICI bank is a well known multinational organisation but having illiterate and uneducated employee who doesnot even know how to have a conversation with their customers especially females is I guess a drawback for your bank. I can also fire a police complaint against this guy but wanted to inform you guys first that what has been going on between your employee and the customers. I will make sure that the police complaints (of harrasing over phone) will be taken in process if I donot receive any action from your side. Also, I believe the name that he addressed himself from, "RAHUL SHARMA", is also a fake name but we can figure out from the Ph No."+91-[protected]".
                                    I would be seeking your redressal and help for this complaint as soon as possible.
                                    Seeking your eager response and help asap.

                                    Regards
                                    Jeevika
                                    Mar 2, 2017
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 28, 2017
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      girish gadkari
                                      from Mumbai, Maharashtra
                                      Jan 28, 2017
                                      Resolved
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                                      Resolved

                                      I have purchased icici safety bonds march 2001
                                      bond holder no.[protected]
                                      certificate no-240841
                                      no of bonds 2
                                      distinctive numbers[protected]

                                      i have not received maturity payment of above bond with interest

                                      please send proceeds to my following address
                                      girish l gadkari, rh-2, tulsidham chs
                                      cuf nagar, panvel- navi mumbai
                                      pin-410206
                                      m-[protected]
                                      email- [protected]@yahoo.Com
                                      Mar 2, 2017
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 28, 2017
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I have purchased icici safety bonds march 2001
                                      bond holder no.[protected]
                                      certificate no-4924
                                      no of bonds 3
                                      distinctive numbers[protected]

                                      i have not received maturity payment of above bond with interest

                                      please send proceeds to my following address
                                      Manish Daga
                                      B302, Commercial Complex,
                                      Mulund West, mumbai-400080
                                      Ph 25679671
                                      email- [protected]@gmail.com
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                                        Complainant29140
                                        from Bengaluru, Karnataka
                                        Jan 27, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka
                                        Website: www.icicibank.com

                                        I am using Demat account in ICICI bank from 2014. When I checked my bank transactions and I found that there is one debit transaction '60716888 DP CHGS TILL DEC-16'.
                                        When I was created the Demat account, they told me it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                                        Jan 28, 2017
                                        Complaint marked as Resolved 
                                        Thanks
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Jan 28, 2017
                                        Updated by Complainant29140
                                        Some guys are calling and tell me that we are from ICICI bank, in night times asking bank details like card number and all, I don't know those guys are from really bank..
                                        Jan 28, 2017
                                        Updated by Complainant29140
                                        Thous numbers are [protected], [protected]. I asked why you need my card details that guy cut my phone.
                                        Same thing happened with me, they asked my full card details and then asked my OTP, I didn't give the OTP then they started scolding me with mother ####er and other slangs... They are fake
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