ICICI Bank Complaints & Reviews

I am a working professional designated as a Manager, with a good track record of my career experience with zero connectivity to the credit/loans to any of the banks or ICICI Bank.

Suddenly a person by name Seema saying as ICICI Bank Investigation team member, claimed that my husband is a loan defaulter and had to pay a credit balance of INR 74, 000/- asking for his contact details, without giving any prompt details.

I asked her to come out with documents of whether I m liable or my name has been given as a reference number/ surety given my me.. Without sharing any of these details, she continuously asking for contact number of my husband...Without any proper information I cannot give the details whatever she has asked for. And also I shared that I m living with my parents and my husband and I m not in talking terms. Please approach him directly if any as such claim is there which he is liable for.

Since then, ICICI Bank Investigation team started harassing me with extreme of rudeness and with the threatening calls saying that they will ruin my career as I m known to many known persons. When they have mishandled me, I said please go according to your procedure rules and regulations. This is not the way to handle the dependents.

Even though i m responding to their calls, and trying to share that i donot have the details of the person who is liable in making the payment.

Then, ICICI Bank customer care Seema, ( +[protected], shared Contact number) started harassing me, and taken my reporting authorities names, colleagues in the company where i m working and started calling to my company landline and speaking to many employees in my company and shockingly said to everyone that ' I am liable to pay INR 74, 000' to ICICI Bank.

I have all the proofs of these calls to the employees made and what she spoke. Also she dealt with employees of the company very rudely and impolitely.

The investigation team approached me over phone from Delhi in the last week ( Tentatively Jan 4th week, 2017 ) and informed me about the credit loan issue . Without properly sharing of any information, or neither attempted to me directly, they mistreated me over phone from the very beginning and also spoiled my image in the company harassing the employees where i m working. all this happened within a span of 3 days, this team ( specifically Seema) called me 4 times and then allegedly made calls to all my reporting authorities and colleagues and called everyone saying I m liable of paying INR 74000/- ..All these harassing calls took place within a span of 3 days .

So far no ICICI Bank person approached me directly. as on Jan 27th, 2017 ICICI Bank Investigation team misleaded and potrayed me as Liable person, .. though i m not liable apparently . I have all the proofs of statements and call recording history of this issue.

VERy very clear First of all i dont have account/credit account of ICICI Bank, and I m not liable to ICICI Bank.

Now, I would like to escalate this issue of handling to ICICI Complaint Board seek justification on the below things: If failing to resolve, I Would like to escalate to higher level of bodies and file a suit on ICICI Bank Investigation body as sue of "Defamation", under section 499 of the Indian Penal Court, because I m not liable to ICICI Bank in any way.

1. How ICICI Bank mislead the case . How the investigation team mislead to the company i m employed saying that I m liable to pay the credit ?

2. What is the procedure of your liable customers credit recovery? Is this the procedure you harass the dependents who are not liable for? or is this the prerogative you ruin the dependents career and image in the company employable? Is this your prerogative you do the harassing calls even to employees where we are employed with rude behavior over phone?

3.Is this procedure you recover the credit calling the companies where dependents of a liable person work?

4. I do not have loans/ credits in any bank in my history. I m in a very responsible position with a good reputation. I have a family my parents dependent on me. If i loose my job because of your fault allegations and cases on me, Would ICICI Bank hold responsible for that?

5. You can recover the credit from the liable person. But would you recover the reputation damaged of mine (not liable).

So It is very clear, that i seek justification and damage made so far. If the Bank Manager in a responsible position fail to address this issue, I would like to file a sue case on ' Defamation'.

My Name : Deepthi Kumari Mannava
My Contact number : +91 [protected]

Investigation Team Harrassing details
Name : Seema
Number : +[protected]

Thanking you

We have taken a New Debit Card in the place of an old Debit card as there is a problem in the ATM PIN. When we are Transferring amount through NEFT, it is asking for Grid values. When we entered the Grid values of both New and Old Debit Cards, it is saying that the Grid Authentication is disabled. Kindly clarify the matter. Please send the response at the earliest possible.

Without any intimation 805 rs dedicted as a DP chages from ICICI
Account number[protected]
Hope i wil get my refund from icici
And i dont even know how many times previously this has DP charges fraud has happened...

Thease dp charges are taken without any priper intimation nor it was totld @ the time of account opening .
Icici account number[protected]

I am the a/c holder of icici bank from last 2 Years,
Now they have charged 172.5 under this category dcardfee2374Jan17-Dec17st22.5 c
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

If this will not resolve i will take this complaint ombudsman.
Acc Details:[protected]

Dear Sir,

In my s/b a/c no.[protected]
I've deposited a cheque of Rs. 1, 92, 744/- (SBI, Meerut Cantt, cheque no. 047208) on 18.01.2017 at the drop box at ICICI bank, Garh Road, Meerut branch. Even after 10 days the cheque is not showing any status.
I've already made a complaint (SR[protected] on 24.01.2017 re this but this is still open although this was to be closed wthin 24 hrs s per the sms from the bank. I've called more than 20 times to the branch contact no.[protected] and spoke to Mr. Pankaj Rastogi. He noted down the details and said that some1 from his team will call within 1 days. Its been 5 days since then and no1 has told me the status.
I've asked the call centre of your bank more than 5 times and asked to escalate the matter on priority but to no avail.
This cheque is a huge amount and has been givem to me by the post office after NSE have matured, hence it cannot be issued again until it is dishonoured.
This callous attitude of your bank has really caused me immense hardship. You have held up my money without providing any reason.
Kindly let me know the status of my cheque within 24 hours since so much time has already elapsed.

Abhishek Upadhyay
[protected]
abhi.[protected]@gmail.com

I am SOURAV SAMANTA. 805.00 Rupees has been deducted from my account as[protected]DP CHGS TILL DEC-16) DP charges on

25/01/2017. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction massage ([protected])

I need justice and my money back immediately.My Account Number is[protected]

Dear sir,
I have bought the following icici softy bonds Jan 1999 Money Multiplier Bond Option II. but I have not received my matured amount with interest up to today.
Bond Holder nos-5133374
bond holders name-Pravin Budhaji Varadkar
Date of receipt of Redemption of bond letter[protected]
I have already mailed you about the original Bond copy that as i have faced some serious family tragedy and i lost my original bond copy.
so kindly intimate me about your procedure to get my principle amount with interest.

I have a Demat account in ICICI bank for 3 years now. When I checked my bank transactions and I found that there is one debit transaction '58124188 DP CHGS TILL DEC-16'---- INR 805.00. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.My account was a salaried account. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

Dear all,
I opened a Sukanya account with ICICI and made a mistake of my life.
They opened some kidstar account if I wanted to open a SSYY account.
Now, I started trying to make some saving for my daughter through online transfer to my Sukanya account.

I was not able to as they had stopped online transactions.
And all my savings were stuck in their kidstar account.
I requested for simple debit card for my kidstar account and they started sending me all sort of cards and charging money from my account.
So, still no savings and all sort ofannual fees and charges.
With great difficulty I got reversed one transaction.
But, after reversal they charged yet again.
Please help me with this.

Regards,
Atul Rai
Mob:- [protected]

I am trying to generate password for my icici account but keep getting error as below:
Your request could not be processed for security reasons. Please try after 1 days.

Even tough 1 day is passed, I am getting the same error.

I saw on many forum the same issue but do not see any resolution about it anywhere.

Not sure what to do now. Any search on internet shows this issue faced by many people too. Can anyone at icici will be able to help?

Due to frequent deduction from my salary account, I had check my e-statement, I was found that on dated 03/01/17 Rs.5000/- was funded to Dr. Tran for funding A/c [protected].
and on dated 25/01/17 Rs. 805/- also deduct for 60911681 DP CHGS Till Dec-16 without any prior information.

This is a cyber crime so I requested to you pl do needful...

I don't have any Demat account, neither I requested for the same. No prior intimation given, no message on registered mobile number and it has never happened with me earlier ever. today i checked my account and it shows 850 rupees deducted. I am your loyal customer since 2013 and don't expect service like this. Please don't harass me and resolve this as soon as possible. PLEASE REFUND MY 850 RS.

Dear Sir,
I have an ICICI bank saving account .My saving account number is[protected]. On 24 jan 2017 I visit in icici sec 16 faridabad branch to deposit 8000 thousand coin of 2 rupees in my saving account .because i have to made a demand draft of 19780 rupees . But bank manager refused to accept coins for deposit in my account .So help me with this issue .my mobile number is [protected]. and i am living in faridabad.

The biggest ####(maderchod) bank of india with all due respect i want to say that your bank is regularly misleading me against my LOAN account as i have submitted full amount then to they are not giving me back my regestry of my house as every single time i go there they say you have a pending amount then after paying it again next time they say you have more pending amount. Maa ki chut tumhare, saloo maderchodo, bhen ke takoo, saloo chutiya bana band karoo. Bhen ki chut tumhare sala maderchod pareshan kar ke rakha hai Bhenchodo ne.
IFSC code of my bank is ICIC000055
BC har baar ka natak hai tumhara maderchod.

Respected sir,

Hi, this is Vipul Baldaniya I am one of your credit card holders, And I would like to inform that I want to change my communication email ID.

Current E-Mail ID - vipul.[protected]@softqubes.com
Add New Email ID - [protected]@gmail.com

I hope you can make it soon as possible, sorry for the inconvenience

Thank You,
Vipul Baldaniya

Hi,

I have a Demat account in ICICI bank for 3-4 years now. When I checked my bank transactions and I found that there is one debit transaction 60907079 DP CHGS TILL DEC-16---- INR 805.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I have transferred a sum of 1, 11, 000 to a HDFC account through IMPS option. The amount got deducted from my account but it is not sent to the beneficiary account. I am not able to contact customer care also.

Please resolve this issue. It has been two days since this failed transaction. But money is not refunded yet.
transaction id:[protected]

I presented an SBI, ONGC Complex Bhatpore, Surat cheque no 119147, dated 20.1.2017 for Rs.2, 72, 868.00 to THOMAS COOK (INDIA) LTD who submitted this to ICICI, Parle Point Branch Surat on 20.1.2017, there was enough balance in my acoount ( they have an ICICI A/c No.[protected] at Vadodara ) (.) On 24.1.2017 morning, I received a call from Thomas Cook that my cheque has been returned stating reason as “OTHER” ( seen in their system)(.) On enquiring from my SBI ONGC A/c, I was informed that the cheque was not even presented to SBI for clearing . I contacted ICICI Parle Point Branch Manager, on 24.1.2017 at 5.00 pm, who was extremely helpful to direct one officer for extending all possible help. The concerned officer kept on trying with the ICICI clearing office at Vadodara, but there was absolutely no response from ICICI clearing Office of Mumbai till 06.30 pm after which I left the Bank.
The aforesaid cheque was not presented by ICICI clearing Section, Mumbai to SBI clearing Section for no plausible reason. The Cheque was complete in all regard and had no overwriting, nothing whatsoever, which can make it not acceptable. I have not been able to know the reason for its detainment/ not finding it acceptable for even sending it to SBI clearing section. In any case, ICICI would be on the receiving side of the amount. If at all something needs to be clarified, the onus has to be on SBI from where the money would be debited, who may verify from me before clearing the cheque. But ICICI detaining my cheque and not disclosing the reason ( there can not be any plausible reason for such callous act of ICICI ), moreover ICICI, Clearing section not at all responding to the officer of ICICI, Parle Point, Surat till 08.00 pm on 24.1.2017, tantamount to deficiency in public services.
It is pertinent to mention that as the amount of service tax is to increase from 4.5% to 9% w.e.f. 24.1.2017, and this would cause me a loss of Rs 16, 000 in respect of my Europe trip planned from 09 May 2017 to 22 May 2017 with the tour operators Thomas Cook, if the payment is not made on or before 25.1.2017. And this indiscreet, unwarranted act of ICICI clearing section, Mumbai detaining my cheque on 23.1.2017 for absolutely no valid reason and to further add insult to the injury not even letting me know the reason for its rejection till 24 Jan late evening speaks volumes about the working of ICICI. If they can treat a senior citizen like me in this fashion, how ICICI would be treating the common people particularly the ones who have no voice can be anybody’s guess.

I can not lodge this complaint on ICICI portal as I don't have ICICI Account.

I request ICICI top authorities to intervene in this matter and send my cheque for clearing to SBI, positively on 25.1.2017, failing which I shall be constrained to raise my Grievance to the highest authority in ICICI to bring to their knowledge what all is happening at the lower levels in ICICI.

Aniruddh Maheshwari,

Dear Executive

Since many icici bank atm were not functioning i could not pay my credit call bill on due date its bad services by icici bank and they charged a penalty on my credit card and the funny thing is penalty is more then the due amount my due amount was approx 300 and they charged me penalty of 460 neither its logical and nor its right to charge penalty instead accepting mistake that there ATM were not working i did register a complaint on customer care by phone by email no solution is provide me to till time really feeling bad i m a very old and privileged customer of icici bank and planning to break all association with icici bank and will never deal with them i will close my all bank account, demat account and credit card of icici bank and will really suggest everyone not use services of icici bank the worst bank really
I am planning to register a complaint of icici bank to consumer forum for lack of services and unreasonable penalties and charges

I purchased petrol of rs.900.0 on 11.1.17 from rajpoot auto though atm card. On 21.1.17 rs.25.88 deducted by bank on above transaction. Where as announcements by modi gov. For 0.75% discount. As per govt. Announcements the cost will be beared by oil company & banks. No one is listening.
I am enclosing my bank details about the deductions.
I am hoping actions as per rules. So that any amount can not be deducted by bank unathorizly