ICICI Bank Complaints & Reviews

On 6th october 2016, I was trying to add money in pocket app(by icici) and amount of rs.1000 debited from my bank account but transaction was failed. I registered complain in pocket app. On 6th November 2016, they told me transaction was declined by issuer and to contact bank.
I visited branch and submit complaint, after few days they said, "transaction was successful so they can't issue any refund"
My uco bank account number- [protected]
Pocket wallet- [protected]@gmail.com

I did transfer 49000 from my ICICI account to IDBI account and amount deducted was 49005.75 from my account.

Customer id:[protected]
I'm getting charged for each transaction although my account comes under salaried account. I complained 2 months back, still i didn't received any POSITIVE response from your end.

I used my debit card to purchase fuel on 26th Dec at HPCL petrol pump for
amount 300. However Rs. 11.50 has been deducted from my account on 5th Jan
with comments as Dt:26/12/16 AUTOLINES HPCL.

I raised the concern with them via email to [protected]@icicibank.com on 8th Jan and still have not got back the refund.

Now they have deducted the same amount again on 31st Jan for the transaction done on 10th Jan.

A/C Number:[protected]

My Name: Rohit V

Rs 1505 reduced from my ICICI savings.

ICICI never informed me regarding this that Additional charges will be applied.

ICICI cheating on me.

Please I need my refund of Rs. 1505.00 back as soon as possible.

I need a call back from ICICI personnel ASAP because it is my money not theirs.

Thanks,
ROHIT V
Mob: [protected]

I was told by the representative while opening the DMAT account that it's free, If I knew it's chargeable I would have closed it as I have hardly used it, now I have been charged annual charges for the same and your customer care is saying that I will have to visit a branch for further query, this is very disturbing, please refund the amount and close my DMAT account.

Thanks,
Abhishek Verma
[protected]

Hi,

i have salary account cum savings account in icici bank,
but i applied for personal LOAN there is no response from ur end..
i am requesting frnds please dont go for icici bank ..they are all time pass people ..and says #### stories...
no use of it ..
if any clarifications please contact me..
[protected]@gmail.com

I have a Demat account in ICICI bank for 4 years now. When I checked my bank transactions today and found that there is one debit transaction 02144117 DP CHGS TILL DEC-16--- INR 805'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected] . This is completely unacceptable and please refund my amount. My phone number is [protected].

I Had applied for loan, got a call from [protected] & Sravanthi had spoke to me & told me to submit the documents to her executive syedakif, Some documents are handovered & Some are mailed to [protected]@gmail.com.

Till now no one is responding calls & No further improvements.

Kindly the ICICI Bank Mgmt is to verify & Approve my loan

Thanks
SANDEEP.M

I haven't subscribed to My Money service but still annual fee for Jan-17 to Dec 17 Rs. 335 rupees got deducted.The same amount was deducted last year also from my account for the same service, and any number of calls to Customer Care didn't help to unsubscribe from the service and get refund o[censored]nwanted subscription. Please unsubscribe me from My Money service and pay back my money. Details: 25/01/2017 "BIL/[protected]/MM Annual Fee JAN1
7-DEC17/787942". My Number is [protected].

I have a demat account in ICICI since 3 years now. Today i found that RS.383/- was charged under 59947243 DP CHGS TILL DEC-16. i didnt get any message alert or anything about this. I dont know from how many months the amount is got debited for this Demat account.

When I had created my salary account this Demat account was created for me by ICICI representatives. I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.

Please refund money as early as possible. This is my account number:[protected] and my mobile number: [protected]

HI,

This is regarding the deduction of rupees 805 from my ICICI bank account[protected] with description as DP CHGS till DEC-16.

When I looked for what DP CHGS means then I found that they are the Demat charger . Why are you deduction these charger without my permission ? I do not want any demat account with my ICICI bank account .I was never informed that any kind of charges will be deducted for just opening a Demat account .

Anyways I do not use ICICI bank Demat account .I will not pay any DP CHGS .But the question is how can you deduct money from my account without any prior notice or approval

I kindly request you to please look into this matter urgently and please help me out here
I am currently out of India.Kindly contact me on Rahul.satija.[protected]@gmail.com for any more information

It is to inform you that i have recived a msg to day that there is an outstanding balance of rs.3977.00 for the above card which is expired by 11/15 and it is now valid as on today.Moreover i have not used the above card, as it is already expired.

In view of the above i request you to kindly make an enquiry and find it out how it is happened. Further, i am not responsible any transaction made after 11/15.

Raghunath gummi

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction '01238402 DP CHGS TILL DEC-16'---- INR 805.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount.

And Important notification i want to update here is when i spoke to customer care on 6 months ago i requested to spoke person to cancel my Dmat account he confirmed yes it will be cancelled but again the charges is getting deducted from my account this gambling in ICICI is making money from all customers i request to take this issue with high priority .

Sir i was done fund transfer 2000 rupee icici bank to indian oversese
bank by UPI to my imobile on 31/12/16. ammount was dedeit to my ICICI
a/c no[protected] but not recived to IOB a/c [protected] IFSC
code IOBA0001634. I was send mail many times to bank & contact to customer care but not response to me. so please solve my issue

UPI transtion reference no[protected]/[protected]
date 31/12/16 ph no-[protected]

Dear sir / Madam

I am Venugopal Shah, Student of NIIT university and studying in final year of my engineering. Presently I am doing internship from a Bangalore based company and was reimbursed travelling allowance for my travel from Delhi to Bangalore.

To my horror and shock I found that your bank has cut more than rs 1000 towards some MAB charges . This account was opened by my father for me so that I can save money for my further studies . He also got a 3 in 1 account for me so that i can invest in shares also at an early age and create wealth.

However right now my priorities is to save money and go for further studies in US or others.

This seems to be a fraud practice as to how a student can afford to maintain an average balanace of Rs 10000 in savings account. Clearly this is a mischief pf someone who has taken my sign fraudulently in the name of zero balance account.

I therefore request you very kindly to revert the charges debited from my account and also to convert my account into a simple zero balance account as I may not be able to maintain such high averages being a student as of now and not sure of any jobs presently.

I also feel that this is not a good policy to charge students for maintaining minimum balance. I wonder how do you justify such practices.

THIS IS ABSURD TO SAY THE LEAST

I look forward to your kind cooperation in this regard.

Thanks
Venugopal shah
acc no/. XXXXXXXXX557
green park branch
new Delhi.
M. [protected]

I am Brijesh Patel. 805.00 Rupees has been deducted from my account as[protected] DP CHGS TILL DEC-16) DP charges on 27/01/2017.

I have never activated and used my Demat account till now.

There was no prior notice.I haven't received any deduction message to my mobile.
I need justice and my money back immediately.My Account Number is[protected].

Screen shot :- http://prntscr.com/e2h3rr

Transaction date: 30/01/2017

805.00 INR was debited from my ICICI Savings A/C#[protected]
Transaction ID: SB498800

I have a Demat account in ICICI bank for 1 years now. When I checked my bank transactions and I found that there is one debit transaction '63616523 DP CHGS TILL DEC-16'---- INR 805.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Kindly ask them to refund 805 INR to my saving account and permanently close DMAT account linked with my Savings A/C:[protected]

Hi, I am having a salary bank account in ICICI Vakola branch from last two and half years and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by MAB charges thrice in last 3 months. SMAB Chgs-Nov13+Stax 43.26 393.26 05/11/2014 SMAB Chgs-Dec13+Stax 43.26 393.26 17/1/2016 SMAB Chgs-Jan14+Stax 43.26 393.26 I tried calling the vakola branch at[protected] but there was no response. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006.

I have complained several times to bank through customer care about my timed out transctions on 7th jan 2017. three times of an amount 19100/- failed three times.
My Customer id[protected].
they are not responding.
rediculus bank.