ICICI Bank Complaints & Reviews

I made a transaction of Rs.1500 on[protected] from ICICI ATM at ICICI Parliament Street Branch at 12:35 pm. During the withdrawal of money from the ATM the machine malfunctioned as a result of which I only received an amount of Rs. 200 rest of the Rs.1300 got stuck in the machine itself. The full amount of Rs. 1500 was debited from my account. The machine was then closed and I was told to lodge a complaint to the customer care. I lodged a complaint with SR no. SR[protected], which gave the response "We are unable to reverse the partial disputed amount of INR 1300 to Account as it has been paid completely as per our records." I was then asked to talk to the bank as further process would be done by them.
On[protected] I went to submit a written request to the branch manager seeking solution to the disputed amount. They first refused to do any process as according to them all ATM disputes are back-end issues and not their headache. After much insistence and getting them to talk to the customer care they very reluctantly accepted my request. Since then it has been 10 days and no relief has been provided to me in this matter. The bank people keep on running away from the matter always coming up with excuses. Their attitude has been very casual to the matter as a result of which I have been very frustrated and stressed.
I request that this matter should be looked into and the said disputed amount of INR 1300 be reimbursed into my account

Hi, I am having a salary bank account in ICICI Bhogal branch and my account no. is[protected] My contact number is : [protected] I was just checking my bank statement and got the shock of my life. My account has been debited by SMAB charges twice in last 2 months. SMAB Chgs-Nov16 549.53 SMAB Chgs-Dec16 516.94
When account open then inform me that this account is zero balance account but this is wrong.

Hi,
I purchased Killer watch mode no: KLF354002 from website www.killerjeans.com/icicinetbanking on Dec 21st, but still i didnt received product.
I already paid money for product, please find below details.
Product Name : KILLER TIMEWEAR FOR WOMEN

please find the below mail confirmation from ICICI.

"Thank you for order from www.killerjeans.com/icicinetbanking/ by using coupon code.

This is to confirm receipt of your order

Product Name : KILLER TIMEWEAR FOR WOMEN

Model No : KLF354002

We are in process to execute the same.

Your Order shall be delivered within next 28 working days.

You shall get the Courier tracking No. once its shipped from our end.

For any Assistance or query you can write to us on [protected]@nixon.co.in or call on [protected].

Thanking you in anticipations.

Thanks & Regards,

Customer Support Team "

I have purchased 2 nos. of ICICI Safety Bonds having certicate no.1) 305 Bondholder no. 5003-272 & 2) 306 Bondholder no.5003-273 at rate of rs.4700/ dated 03/03/1999 with redeemption face value of rs.50000/ on redeemption date of 03/03/2017 .
ICICI LTD. is requested to redeem of our bonds pl .

suresh.[protected]@gmail.com

Sureshchandra S. Mistry

[protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], [protected], theses numbers mentioned are pertaining to the complaint I had raised on 19/01/2017[ID: 1473209]. I received calls from these numbers to solve my query, took my debit card details as they told me, it is mandatory for redemption procedure. After I provided them all the details they transfered 15k from my account to theirs.This is the details I received from the bank. Pos[protected]MOBILWIK- New Delhi-[protected]. The purpose of this compliant is to bring to the notice of ICICI and various consumers like me to be aware of such cases as every rupee is precious & for the ICICI bank officials that these kind of acts is defaming your reputation and severe action must be taken against such traits. If you receive calls from this number please be careful while you provide your details. The ICICI bank official who spoke to me throughout was Mr. Pankaj. So I am hoping that immediate action would be taken at the earliest.

I had tried to book a railway ticket through IRCTC website by using ICICI bank gateway (payment mode) on 17 jan 2017 but my booking was failed and an amount of 970 had been deducted from my A/c.
On 20 jan 2017 the amount was refunded to ICICI Bank but still not trnsfered by ICICI bank to my Account.
Transaction ID - [protected]
Refund Date - 20-Jan-2017

Hi
This is ranjeetha Kotkar have your credit card have done a online billing from credit card to Vodafone but it didn't showed sucsses and every time got a massage please try again later as I tried back to back my money has debited from my credit card and is not reached till Vodafone this is second time happen and that is the amount of Rs 1760 /- is deducted 4times please check and revert 🔙 the amount or call me I tried customer care number but no one is picking up the call

Thanks
Ranjeetha

I did not recieved my cheque book after one months.and not any information about my atm card. I submit my request last week (13/1/2017).
My detail is
My account Number is[protected] and my log in I'd is 76333582 and my mobile number is [protected].
My atm was lost last month .I didn't do transaction by atm .I need atm card for money transactions. Please send my atm and cheque book my nearest branch that is Bhagheat road branch code is 6963

I am complaining about ICICI bank collection of insolent and uncivil employee name PRADEEP as he was very ill mannerly behaving with me on a series of phone calls. His number is [protected]. He was threatening me with a very rude manner. As I have a credit card of ICICI which is over due ..for few months because of so financial problem as I was out of job. But I was assuring him on the call for to pay PF but that is under process. But this pathetic guy who doesn't have sense of talking and behaving in unprofessional way. Please make a strict action towards unethical behavior.

I had applied for ICICI HPCL Coral credit card and I was told that this card is free of cost and there will no joining fee and annual charge. If I spend Rs. 5000 in first 2 months, the joining fee would be waived off.
But I spoke to the customer care, I was told that wrong information has been given to me.

Why such false commitments. Now I have cancel the card. There are other cards with more benefits and no charges.

Please take some action against such executives. This happened with my 3 friends too.

I have received a Gift Card from Tetrapak, Pune in September, 2016.

My Card number is:
[protected]

I had visited the following link for online registration:
https://www.3dsecure.icicibank.com/ACSWeb/EnrollWeb/ICICIBank/main/ivrmPreOTPAut...⇄

However, not know what birthdate to put in, it blocked my card further saying ' Incorrect details added'

I want to reactivate my gift card as well as check balance in it.

Kindly serve ASAP

I have not recd my statements for last 6 months. I have been sending you few cheques from my memory. Kindly send me my latest statement by email to enanble me to settle my bills if any, . My Card no. is [protected] & my email is [protected]@yahoo.co.in

Moreover I have received my upgraded card also. So kindly let me know if my card will remain in service or nor?

Sudarshan k Chhabra

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction '63465655 DP CHGS TILL NOV-16'---- INR 805'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is +[protected]

I have transferred 20000 Rs. through icici net banking (Trans. Ref[protected] on 29/12/2016 in beneficiary a/c [protected] (Bank of Baroda). But Money is not yet transferred into beneficiary account due to selecting wrong IFSC code of branch. We have reported the incident at your costumer care center within 7 days and provided them proof of beneficiary account statement as suggested by your costumer officer at your registered email ID. now 20 days have passed away and I have not got any clarification / request number from your representatives. your costumer care representatives is misguiding me from last 20 days. Kindly resolve the matter as soon as possible. I am ready to give any proof / clarification at my end.

Dear sir,
I am Anadi charan sahoo a salary account holder of ICICI Bank deposited my Credit card due balance 31441.24 rupees on dated 12/12/2016.(As by due date on 11/12/2016 bank not Auto-debit my Money).
Then next bill Autodebit return fees -628.82 & service tax-94.32 debited for less account balance issue, which is fraud.
As i am already maintained balance 57155.82 rupees account balance on dated 11/12/2016.
But ICICI bank not done auto-debit my dues on the said day.
so i transfer from Savings account to Credit card acount for release Fine issue on date 12/12/2016.
i want to know the fine charges will return to my account, but till bank not respondingfrom ICICI Bank.
What is wrong my side.

plz take neccessary action of ICICI Bank.

Thanks
Anadi charan sahoo
mob-[protected]
Acct.no[protected]

My ICICI credit card got returned, as ICICI mentioned the wrong mailing address on the parcel, it was mentioned 109-C instead of 109-E. Now Bluedart is saying that they will not return this card to ICICI before 7 days and ICICI is saying they will call you when the card will get to their office . Just by a slight of mistake i am not getting my card. Please do try and resolve this quickly so that i can have my Credit card.
Bludark Tracking ID [protected]

Hi,
My name is nishant salwar. I am using ICICI bank debit card for the past one
Year. One week before, I used my card for online purchase and I entered 3d secure pin wrong 3 times.
I got a message saying that my card is blocked from 3D secure online transaction and asked me to contact customer. But, When I tried to call customer care no., Every time only IVR ply on. Please help me to unblock my debit card for online transaction.

I was tried to withdraw 10000 rupees from ICICI bank ATM (SFVD9442) on 19/01/2017 between 9 PM to 9.10 PM. I have received only 8500 rupees ( 4 of 2000 rupees note and 1 of 500 rupees note) from ICICI ATM in-place of 10000 rupees.

File a complain with ICICI bank executive (SR[protected] and received the response as per our records we are unable to reverse the disputed amount of 1500 rupees.

Please check the camera installed at ATM and return my 1500 rupees in my ICICI bank account.

Sir i am subrat Kumar pati from odisha rayagada.i am the customer o[censored]r icici bank rayagada since 10yr... on 3rd October i have did a NEFT of rs 9400 to other account to other branch.. bt they did not received any amount on same day... if they did not any amount on same it should be come retrun back to my account. I have a gave a complaint of these they have not taken any action on these now its janauary 20 2017.

Hello,

I recently came to notice that ICICI Bank has not fully implemented/following KYC norms for Credit cards possibly with low risk. Personally, I encountered an issue and then came to knowledge that following KYC norms by ICICI Bank would avoided huge loss to me. Though I'm not sure for obvious reasons, there is good chance ICICI Bank intentionally doing this as it clearly allows them to rip off or benefit. And this indicates deliberate practice too.