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ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
Complaints 23740
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ICICI Bank reviews & complaints page 751

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D
djrajan
from Varanasi, Uttar Pradesh
Dec 30, 2016
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Address: Karnal, Haryana, 13201
Website: icic.care.in

Dear Sir / Madam
I want to say that i did a transcation of 89rs on 26th dec from my icic account which failur by paytm because my wallet limit was complete but my balance deduct from my icic bank account. Please refund money this into my bank..So plz i do humbly request plz refund my balance..Paytm show alredy refunded..

I dont know who create this issue paytm / Icic Bank.
I requested to ask them plz solve this querry..

Rajan jain
[protected]
+3 photos
ICICI Bank customer support has been notified about the posted complaint.
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    sdebashish67
    from Chennai, Tamil Nadu
    Dec 30, 2016
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560037

    Hi,

    From my account Rs. 960 was deducted with Transaction Remarks stated as ATD/ Auto Debit CC0xx4769 . And a total of Rs. 6020 was deducted from date 3/8/2015 to 5/12/2016. I do not have credit card or have not availed any ATD service in past. I have tried plenty of times regarding the issue, apparently it seems they are unable to resolve the query or to give information regarding the same. Please respond ASAP and credit the amount back to my account . And please block this transaction in future.Please let me know whether the amount debited to my account without my consent is reversable or not

    Thanks & Regards
    Debashish Sahu
    Feb 5, 2017
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 30, 2016
    ICICI Bank Customer Care's response
    Dear Customer(sdebashish67),

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3texb) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      V
      Vishal gole
      from Pune, Maharashtra
      Dec 29, 2016
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      Address: Pune, Maharashtra, 411041
      Website: www.icicibank.com

      I checked my account today and i found a debit of rs.805. After searching the nature of the information it seems that it has been debited for demat. Please find below the message from my account summary.
      805.00
      [protected]
      60555848 dp chgs till nov-16

      My account number is :[protected]
      Ifsc code : icic0000985

      I never had any demat account in icici bank nor i desire to have it.
      Some thing has went wrong. Please fix the error and refund my money back to my account.

      Thanks,
      Vishal
      [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        P
        Purushothama N
        from Bengaluru, Karnataka
        Dec 29, 2016
        Resolved
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        Resolved

        Address: Bangalore, Karnataka, 562123
        Website: www.icicibank.com

        I am Purushothama N (SB Account No.:[protected] applied for a cheque book on 05/12/2016, still I have not received the Cheque book. I tried to contact customer care numbers and they are responding properly. Please send my cheque book to my office address (contact number also filled on address part). It is very urgently required to me. Please do the needful.

        Thanking you

        Purushothama. N.
        Jan 30, 2017
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dec 29, 2016
        Updated by Purushothama N
        I tried to contact customer care numbers and they are not responded properly. Please send my cheque book soon
        Verified Support
        Dec 30, 2016
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

        Regards,
        ICICI Bank Customer Service Team
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          M
          msaravanan@143
          from Pune, Maharashtra
          Dec 29, 2016
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          Address: 560037
          Website: www.consumercomplaints.in/new_complaint

          Respected sir,
          Hi this is saravanan, I am a one of your credit card holders, while i applying this credit with the office e-mail to check my statement but due to security reasons so content of email was not displayed properly. so please note my personal e-mail id, please send the statement to my personal id, and my id is [protected]@gmail.com ... i hope you can make it soon as possible.

          thanking you,
          your's
          Saravanan
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Shashwatim
            Dec 29, 2016
            Resolved
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            Resolved

            Dear Sir,

            After repeated emails and letters to the bank, I have not been able to make payment for my locker with ICICI bank. My locker was linked to my savings account which has become inactive as I now reside in U.K. I have an UK ICICI account too have asked UK branch to help transfer funds to Indian account for locker fees but they are unable to help.

            I am very concerned about my locker and need to establish contact with the Indian contact centre. I have communicated with Mr Amit Khot several years ago however have not been able to get in touch with recently.

            I will appreciate help with resolving this matter.
            Jan 31, 2017
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 29, 2016
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3tdhm) in the subject line.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Deepu kumar roy
              Dec 29, 2016
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              Address: Gautam Buddh Nagar, Uttar Pradesh

              Dear sir/madam

              I have phasing problem with ministatement, when i was not login net banking it will be not showing. Plz any one know help me.
              Plz send my ministatement and registered my mobile no on acc.
              My contact no.[protected]
              [protected]@gmail.com

              My card no:[protected]

              A/c name: deepu kumar
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                G
                gramesh kumar
                from Kandukur, Telangana
                Dec 29, 2016
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                Address: Visakhapatnam, Andhra Pradesh

                Dear madam/ Sir

                ICICI Bank credit card no [protected]

                paid the total amount according to your ref no CC/[protected]/1205/401390.

                I am requesting you pl send me the settlement letter to my mail ID: ani.[protected]@gmail.com

                If go for any further loan or credit card they are asking for the letter pl under stand the problem and send me the same as early as possible.

                Thank you

                Ramesh
                [protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  sbnrm1973
                  from Bhopal, Madhya Pradesh
                  Dec 29, 2016
                  Resolved
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                  Resolved

                  Address: Vadodara, Gujarat, 390024
                  Website: ICICI NET BANKING

                  Dear Sri /Madam

                  I have been charged the DP charges of 805 rupees in my account
                  [protected]
                  the below are the transcation details

                  28/12/[protected] DP CHGS TILL NOV-16 Dr. 805.00

                  I was not informed about these charges when I was taking the DMAT account

                  You are requested reverse back my amount

                  pls note we will not be having sufficient time to see all these things as we are busy.
                  pls do the needful immediately
                  Jan 30, 2017
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 29, 2016
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    shiva1482
                    Dec 29, 2016
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                    Address: Mumbai City, Maharashtra, 400022

                    Dear Sir/madam,

                    I have an account in ICICI bank. I use Internet Banking, I want to update my new mobile number though online but I cannot find the link for Change of Mobile number in 'View/Change Contact details' section. I can only see 'Update Email Id' section. Please provide a link so that I can change my mobile number online.

                    Thanks & Regards
                    Sharad Jagtap
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
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                      V
                      Vikramsinh Champavat
                      from Kathor, Gujarat
                      Dec 29, 2016
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat, 380008

                      ICICI Bank is doing a cheating with there customers.

                      My account is debited with amount of 805.00 and showing the transaction summary as "60576527 DP CHGS TILL NOV-16" on Dec 27, 2016.

                      I am Vikramsinh Champavat, I never activated and used any Demat account till now, even not aware of this demat account and no bank representative has ever told me anything about it, i didn't get any username and password and never informed about this charge, this is totally unfair to deduct this amount, there was no prior notice. I haven't received any deduction message to my registered mobile. I never expected this type of rubbish thing done by ICICI like reputed bank.

                      ICICI Bank is really doing stupid stuff. I don't know what bank need from customer ???, They think all customers are idiot, and we make them fool easily, nothing else. I never suggested any one to do transaction or business with this type of bank.

                      My ICICI account number is[protected]. My phone number is (+91) [protected], This is completely unacceptable and please refund my amount as soon as possible, I need justice and my money back immediately.

                      Vikramsinh Champavat, Ahmedabad
                      A/c: [protected]
                      Mob: (+91) [protected]
                      Feb 20, 2017
                      Complaint marked as Resolved 
                      No any step is taken by ICICI. Decision taken by them is completely against me.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dec 29, 2016
                      Updated by Vikramsinh Champavat
                      A/c:[protected]
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                        M
                        mukeshgupta87
                        from Delhi, Delhi
                        Dec 28, 2016
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                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                        Website: www.icicibank.com

                        I was apply for bt of my loan in my company icici bank visit, and at that time icici said to provide loan over 11.99 around rate of interest. And over that i provided document. But now i get this amount without knowing of what interest and what amount cutoff and acceptance without my knowledge. Icici guys give me this amount which is totally unacceptable attached screens.

                        I disagree with this disbursement and revert back this and provide me detail description of amount and after i agreed i will accept or decline offer. This is not any good way to work of you reputed bank. Asap

                        I am also attached mail conversion that he process loan without my official acceptance of icici bank and then giving me rate detail with high rate

                        Thanks
                        Mukesh gupta
                        [protected]
                        +3 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dec 29, 2016
                        Updated by mukeshgupta87
                        Not get any update from bank
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                          D
                          d121267
                          from Ahmedabad, Gujarat
                          Dec 28, 2016
                          Resolved
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                          Resolved

                          Address: Tumkur, Karnataka

                          Myself dipak c patel holds a credit card with icici bank xxxx xxxx xxxx 1018.
                          I received a call from +91 - [protected] said it's from icici credit card department and fraudulently taking my card credentials. This belongs to sistema shyam teleservices from delhi as per truecaller app.
                          3 fraudulent transactions are made on credit card as below :
                          1. Inr 19, 950.00 at paytm mobile solutions (December 28, 2016)
                          2. Inr 9, 985.00 at paytm mobile solutions (December 28, 2016)
                          3. Inr 9, 985.00 at udio (December 28, 2016).
                          Number from which call came was
                          I need your assistance please in getting above transactions declined as i confirm them to done without my intention to pay.

                          Thanks and regards,

                          Dipak c patel
                          Jan 28, 2017
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 28, 2016
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3t9df) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            kapol
                            Dec 28, 2016
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                            Address: Ghaziabad, Uttar Pradesh, 201001

                            Respected sir, i m employee of icici bank.. I m hire by niit for sales department.. I do my job 1 and half months.. After tht i am sufring from chikengunia fever... I told my senior he said tht dont worry... After one months i go back to my job... Sir said that i m no more for my job... My customer id no...344500... Lajpat nagar new delhi branch give me suggestion n i don't have pick my salry plz sir help me... My phn no is [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              D
                              djrajan
                              from Varanasi, Uttar Pradesh
                              Dec 28, 2016
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                              Address: Karnal, Haryana, 132001
                              Website: www,icici,com

                              Dear Sir / Madam
                              Here i want to tell you that i made a transcation of transfer of 3010.75 rs in my PNB account when i have 2500.90 rs i transfer 511 rs from my paytm wallet which account is [protected] which deducted nd transfer into my icici bank then total balance in my account was 3011.90 rs.Now i make a mind for transfer money in pnb its sucess but after in my icici account have remain 1.25 rs available .
                              Now my problem was that After did this transcation after few hours i check my balance its show -509.85 rs .
                              firstly tell me why its indicates Beause its a big problm from me .I send you snapshots u can check .
                              I hope u solve my problem soon.

                              Warm Regards
                              Rajan Jain
                              [protected]
                              [protected]@gamil.com
                              +3 photos
                              ICICI Bank customer support has been notified about the posted complaint.
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                                M
                                Maug
                                from Mumbai, Maharashtra
                                Dec 28, 2016
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400068
                                Website: icici net banking

                                Hello,
                                I got a call from shree from icici-[protected] on 28th OCT for cancellation of my coral credit card to which i agreed as i wanted to cancel my credit card but in return i have received two new credit cards(jet airways) which was not expected as i dont need more credit cards and i only wanted to cancel my coral credit card. Now i have got the joining fee statement for these two unecessary cards which is unacceptable
                                Kindly provide me some solution for this issue as its highly unacceptable to pay for the product i have not asked for.
                                my cell no [protected] ; [protected]
                                email - [protected]@yahoo.com
                                Feb 3, 2017
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 28, 2016
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                My icici credit card online transaction was blocked.i am trying to [protected] no for un block. i paid 100/- for this call, but invain.
                                there is no use
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                                  A
                                  Akil Salmani
                                  from Jabalpur, Madhya Pradesh
                                  Dec 28, 2016
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                                  Address: Meerut, Uttar Pradesh, 250002

                                  Dear Sir, I want to bring to your notice that I receive a call from this no. +91-[protected] and [protected] . They told me that he is working with ICICI bank credit card department working at 6TH Floor; Block-A/75; Sec-65; Noida. His name is Rahul Saxena /having employee code 0288937.He is just trying to take my credit/debit card no. to transfer/refund an amount of Rs. 6500/- as it was paid extra as per him.I told him that l i don't carry credit card of ICICI bank, even though he is insisting upon to take any credit card.This fearless person, who did the same thing with Mr. Santosh kumar as can be seen on google, is very boldly pursuing me to carry out some fraud with me. Fortunately I didn't share anything with him, but surprised to know that such bold and fearless persons are in this business and out accounts safety is on stake.Let ICICI do some thing very strongly to nab such criminals along with police.I have registered my complaint to Noida Crime Branch as well.attaching voice calls herewith for ready reference.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  This account was created as salary account. Im not working with the company right now and not owning properly as like before. I had 222Rs as balance. As I checked now, it has got deducted as "SMAB Chgs SEP16+Stax28.99". I request please refund my money.
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                                    A
                                    ARINDAM BAIDYA
                                    from Chennai, Tamil Nadu
                                    Dec 28, 2016
                                    Resolved
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                                    Resolved

                                    Website: AMAZON

                                    I purchased something from Amazon having ORDER #[protected], for which i paid Rs :968.0 with Transaction ID [protected]
                                    towards payee EMVANTAGE PAYMENTS Dec, 16, 2016 at 13:35 hours . But due to payment failure the order has been cancelled. Generally for failed transaction the money is refunded back within 2 to 4 days. I already contacted with seller and confirmed that the payment was failure. Its been already 10 days and i dint get my money refunded from bank. please look into the matter and resolve.
                                    Jan 28, 2017
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 28, 2016
                                    ICICI Bank Customer Care's response
                                    Dear Last Name/Sir/Madam

                                    We're sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3t899) in the subject line of your email. We will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Verified Support
                                    Dec 28, 2016
                                    ICICI Bank Customer Care's response
                                    Dear Customer

                                    We're sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3t899) in the subject line of your email. We will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      AkulaSrinivasulu
                                      from Bengaluru, Karnataka
                                      Dec 28, 2016
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                                      Address: 560095

                                      Hi.., i added money from paytm wallet to icici account i got message like credited to icici account
                                      For rs.200/- imps ref no[protected]
                                      For rs.2000/- imps ref no[protected]

                                      Name: srinivasulu akula
                                      Accnt no:[protected]

                                      Paytm account details:

                                      Akula srinivasulu
                                      [protected]

                                      For rs.200/- transaction id: [protected]
                                      For rs.2000/- transaction id:[protected]
                                      +2 photos
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        K
                                        Krishna Saurabh Tiwari
                                        from Chennai, Tamil Nadu
                                        Dec 27, 2016
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra
                                        Website: www.icicibabk.co.in

                                        Dear ICICI Credit Card Customer Service team,

                                        I am K . Saurabh Tiwari and having ICICI Coral Credit card No [protected], as i had complained earlier that i am not getting hard copies of original bills on time from your end, by which i am unable to submit it in my finance department and your payment goes as in delay manner...but No one gave attention towards this. As your courier delivery executive doesn't deliver credit card statement as in my doorstep and your records says it was delivered at your home and receivers names are strangers for me, which are not my family members….….really it’s a question on ICICI service codes and why these guys are updating wrong records.

                                        I visited 02 times also in ICICI bank Kalka Ji and Sarita Vihar New Delhi but no one is ready there to listen issues at there due to demonetization crowd.

                                        As i found wrong charges in my last statement of INR 3408 and current statement, you have charged me late fee and interest charges on my last 02 statement, whereas i am making payment blindly for last bills on behalf of your collection agent... and they assured me that we will send bills but No bill received, Now I have got my bills 04 days back on my new mail id after correction of my email id by customer care team .

                                        Request you to please have a look in to this and arrange reversal of my late fee and interest charges. Please also let me know how you will fulfill this service gap, as i always faced issues in payments earlier also . If there is no solution and issues can’t be resolved please let me know process for surrendering of this CC services and breaking for last 03 years customer relationship.

                                        Look forward to get a call from your end on my registered mob no [protected] and alternate no [protected].

                                        Regards
                                        K Saurabh Tiwari
                                        Jan 28, 2017
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 28, 2016
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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