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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 76

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Pbx1 jarman
from Beas, Punjab
Sep 14, 2022
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Address: Doulo nangal

Hlo garena please my id unsuspended my uid [protected] i have used arbas hacker vip my mistake garena free fire please my id unban so i request garena
ICICI Bank customer support has been notified about the posted complaint.
Sep 14, 2022
Updated by Pbx1 jarman
Hlo garena please my id unsuspended my uid [protected] i have used arbas hacker vip my mistake garena free fire please my id unban so i request garena
Hlo garena please my id unsuspended my uid [protected] i have used arbas hacker vip my mistake garena free fire please my id unban so i request garena
Pbx1 jarman's [Complaint's author] reply, Sep 14, 2022
Hlo garena free fire team please my I'd UNSUSPENDED i Request you my I'd unban please my uid 1647605453
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    Ajith E S
    Sep 14, 2022
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    Address: Elampura puthenpuryail (h)

    My minimum balance rate is 25000 rupees. Actually, I need a 5000 rupees minimum balance account. Bank refused my request. Please do the needful.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxej) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      ShwethaTR
      Sep 14, 2022
      Resolved
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      Resolved

      "NACH_AD_RTN_CHRG~Of Bnk BFLO~02SEP22~8e1"

      Please checkout the above transaction happened and the amount 590 rupees has been deducted on 13th September.
      I have not done this transaction.
      Please help me out and refund this transaction as soon as possible.
      Please find the attached snapshot for your reference....
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      Renu Ekka
      Sep 14, 2022
      Resolved
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      Resolved

      Approx 15 thousands is deducted from my account today. Please revert the amount back as soon as possible.

      Renu Ekka
      Gumla branch
      Oct 17, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 14, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxey) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        K
        Kartik1414
        Sep 13, 2022
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        To,
        ICICI BANK

        This is Kartik verma i hold a salary account in the bank. I would like to complain about unnecessary deduction of amount from my account. When my account was opened it was told to me that it will be a demat account but it will not do anything about transactions and it will only activate when you want it. And now my amount is deducted without any reason and when i complained about the same to the person who opened he told me that the amount will be back i wont get it back. I was not expecting this kind of services with a very prestigious bank. I just want my money to get refunded and this practice will not take place in future.
        Kindly look into matter on a serious note.I'll be very thankful.

        Yours faithfully
        Kartik verma
        ICICI Bank customer support has been notified about the posted complaint.
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          Akram CGS 007
          Sep 13, 2022
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          Resolved

          My money Rs 4, 000/- plus got debited from ICICI BANK in the name of ECS n I didn't get any msg . How to refund n what is the procedure.
          Oct 19, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 14, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxei) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Vishnu Pavithran
            Sep 13, 2022
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            I have tried many times to make online payment using my icici credit card but i'm not getting any otp message. Even I tried to login to my icici online banking account using otp still it does not work.
            ICICI Bank customer support has been notified about the posted complaint.
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              Abirami MS
              Sep 13, 2022
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              I am Abiarmi Mohan Srinivason, I have been with icici bank since 2013.This year 2022 275.33/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 25 August 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please credit the amount which has been debited.
              ICICI Bank customer support has been notified about the posted complaint.
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                Paaripatel
                Sep 12, 2022
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                Bank employee misbehaving

                Address: Nipania indore

                Dear sir,

                I recently visited nearest home branch of icici bank which is in mahalxmi nagar indore, with some serious concerns regarding my account. However an employee named Ritika behaved bery badly and arrogantly while asking questions about my concerns related to account. She did not even pay attention and respond to my concerns. I request to please take action against that employee. My account no.[protected]...
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                Sonali Birla
                from Delhi, Delhi
                Sep 12, 2022
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                I am an ex employee of icici bank Ltd. My working period was 12 January 2022 to 8 April 2022. My ID 855910.
                I withdrawal my PF amount but I required passbook to check my PF balance but when I logining to icici alumni portal facing problem. Please solve my problem.

                Thanks Regards
                Sonali Birla
                Contact number +91 [protected]
                Mail I'd- [protected]@gmail.com
                ICICI Bank customer support has been notified about the posted complaint.
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                  Ankurmit2002
                  from Delhi, Delhi
                  Sep 12, 2022
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                  Address: R64, Indiabulls Centrum Park, Sec-103, Gurgaon

                  HI ICICI,
                  My Name is Ankur Verma and my mobile number is [protected].

                  This is 2nd time when i applied Amazon ICICI bank credit card and it is rejected.

                  Because one executive called and asked my office address, i told him my office address then hanged up the call and immediately i received rejection message. While my home verification was fine.

                  Why it is rejected?? If i am work from home then atleast he has to ask me to meet in office. i Could visit office. But simply rejection because i am work of home is pathetic. He was so rude and unprofessional. His name was Kumar and his mobile number is [protected].

                  Due to this i am unable to get credit card and now i can again apply after 6 month. i dont understand this pathetic service of ICICI BANK. i called to customer care number also, there also they have no idea. no clue.

                  really disappointed with the service from such renowned bank.
                  Kindly register my complaint and take action against that guy Kumar. Who is doing time pass and unprofessional.

                  customer.[protected]@icici.com
                  ICICI Bank customer support has been notified about the posted complaint.
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                    R
                    Sep 12, 2022
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                    I recharged my mobile on 12th Sep though ICICI net banking, The transaction went successful. Amount of 899 got debited from my account, but the mobile never got recharged. The transaction details are as below:

                    [protected] BIL/RCHG/[protected]/RELIANCE J/7667834 Dr. 899.00

                    I am expecting the amount to get refunded. Please help.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Varadraj Bharath
                      from Bengaluru, Karnataka
                      Sep 12, 2022
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                      Address: Wilson garden, Bangalore

                      I have seeded my ICICI Bank account details on EPFO website on 29th August 2022 till date the verification from bank's end has not been done. I have approached to the branch for resolving my issue but they are totally unaware of this KYC updation process.
                      I am unable to withdraw money from PF and Pension amount, so please rectify the issue from your end at the earliest

                      Name: Shruthi A
                      A/c Number:[protected]
                      IFSC Code:ICIC0000169
                      UAN No:[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
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                        SurendrbabU
                        Sep 12, 2022
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                        Resolved

                        Timely I paid my credit card bill, but they are charged 3400 intrest charges+599 over limit charges, for clarification I called customer care number, the toll free numbers not working,
                        Oct 18, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 14, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cv0n) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          SoumyaBindhani
                          Sep 12, 2022
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                          Resolved

                          Hello Sir, There is a hidden charge levied on the name of point of sale decline charge and atm decline charge. While opening the account and taking the card, there was brief about any kind of charges since it's salary account. And also, these charges are levied upon incorrect password entry or network failure. And it's charged the number of times you try for the transaction which is really a financial loss for a customer.

                          May 25, 2022 - ATMDEC CHG - Rs.29.50/-
                          Request for Refund

                          June 20, 2022 - POSDEC CHG - Rs.29.50/-
                          Request for Refund

                          Kindly, help in this regard to get the amount reverted.
                          Oct 9, 2022
                          Complaint marked as Resolved 
                          Initially CICI customer representives called and then told that they won't be able to do anything. When asked they even couldn't tell me the reason for this deduction. So I called customer care multiple times, but no resolution. Finally, I submitted a complaint in ICICI's official website. For raising this complaint, you don't require to log in, but do provide as much as supporting information. Very next day i got reply to this complaint that the charged amount will be reverted withing 1 business day. And they reverted it. Thanks!
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 14, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cv0k) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Sep 27, 2022
                          Updated by SoumyaBindhani
                          please provide a correct email ID.
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                            knitish4237
                            Sep 12, 2022
                            Resolved
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                            Resolved

                            False Gold Loan from ICICI

                            A false gold loan (A/C No.[protected] was put on my CIBIL Report from ICICI Bank using my personal information i.e., address, PAN Card, and Mobile Number. Its already have been more than 2 years since I have made this complaint to ICICI Bank but I have not got any positive update and the loan is still being reflected on my CIBIL report. The only response I get from ICICI Bank is that the team is working on it. I also contacted CIBIL about...
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                            mishrayogesh
                            from Hardoi, Uttar Pradesh
                            Sep 11, 2022
                            Resolved
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                            Resolved

                            ICICI Bank — ecsrtnchg debit of inr 590

                            Yogesh Mohan Mishra
                            Sept. 10, 2022

                            I was supposed to pay my emi to dmi merchant on september, 2022 but the auto-debit not happened. After waiting for long, i transferred the emi amount manually on september 6, 2022 to the respective merchant account number. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 583 has been debited with the transaction code ECSRTNCHGS050922_SR[protected] GST
                            Oct 18, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 14, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Dr Shrikant Panat
                              from Pune, Maharashtra
                              Sep 11, 2022
                              Resolved
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                              Resolved

                              My account number[protected] was debitted by Rs199/- narating MSI*Amazon. I have never initiated such a transaction and I declare it as unauthorised. The said transaction happened on 9th Sept 2022. Its such a pain to reach any help on phone due to the complex IVR. I am a 76 year old person with mobility issues hence using the portal to raise my complainy.
                              Oct 17, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 14, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Aditya Narayan Rai
                                from Mumbai, Maharashtra
                                Sep 11, 2022
                                Resolved
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                                Resolved

                                Address: Ballia

                                ICICI deducted a charges of 589.99 labled with ECSRTNCHG.
                                The charges are totally avoidable and looks like a deduction for which I was not notified neither contacted.

                                It has been a worst exp. Banking with a giant like ICICI.

                                Dear ICICI,
                                Pleasw don't behave like a thug and snatch money like this.

                                And if possoble, return the money.
                                Oct 15, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 14, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxqf) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Syed1804
                                  Sep 11, 2022
                                  Resolved
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                                  Resolved

                                  I Have made 2 UPI transactions on august month via imobile app amount debited from my account

                                  but not credited to the beneficiery account, i have verified beneficiery account statement for the month of august but not credited, i can share beneficiery account statement if required.

                                  please make refund of my amount.

                                  august[protected] Rs 1700

                                  august[protected] Rs 1200
                                  Oct 15, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 14, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cxqn) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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