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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 76

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S
sandeepvenna555
Jul 7, 2023
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I was told about part time job in ebay that by ratings task we can earn
money and I started depositing the amount and ebay team told that need to
invest more and do more tasks for earning money and took 141872 from
my ICICI Bank account and later I realised that it is fraudulent which had
happened with me. Please take a complete against and please return my
money back. I was first contacted through WhatsApp and guided to login
into telegram for the tasks and told that I will get huge amount commission
if I complete the task and the tasks are never ever completed as it is only
amount taking activities and no amount is given us back
ICICI Bank customer support has been notified about the posted complaint.
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    Rahul Tekriwal
    Jul 7, 2023
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    I have been trying to reach out to my nearest Icici branch for redemption of my Scici deep discount bonds issued in 1996. But nobody in the branch seems to know how to redeem them and they're just replying with "we've sent the email to the concerned team". It's been days since they're unable to guide me with the further process for redemption of the bonds and I feel like stuck as I'm also not being provided contact details of the relevant teams working on them.
    ICICI Bank customer support has been notified about the posted complaint.
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      Siva_Siva@1234
      from Chennai, Tamil Nadu
      Jul 7, 2023
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      On 6/04/2023 purchase VIVO 27 from offline store in 38500 with my credit card and the running offers is 10% cashback on devices is 3500 but after 90 days cashback not received. Pls help
      ICICI Bank customer support has been notified about the posted complaint.
      Dear [protected]@1234, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0xfxa) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        Namanjaun@03
        Jul 6, 2023
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        Hello sir,

        This is Naman Jain on behalf of sanjeev kumar jain.

        Actually we have taken a Bajaj ICICI scooter Bond in 1999. It was mature in June 2023. Could you please let me know how I can do further process

        Thanks and Regards,
        Naman Jain
        ICICI Bank customer support has been notified about the posted complaint.
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          RekhaforCompliants
          Jul 6, 2023
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          Address: Visakhapatnam

          I have made two transactions in April and June to send money to my NRE account in the ICICI bank through remitly. Due to a wrong account number entered in the portal and also a spelling mistake in the name of my account, I have not received any deposits in my NRE account till date. I have checked with Remitly, they are not displaying the account number that is used for the transaction along with the wrong account name. They are showing transaction as complete, as ICICI bank has let the remitly API to deposit the money. Lodged a complaint with Remitly on this issue, and they are saying they will investigate this with in 3 days. I need to understand, how ICICI will process this case and help customers out in this situation.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear RekhaforCompliants, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0xg82) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Ratan Hibare
            Jul 5, 2023
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            Hello,
            I'm Priyaratna Hibare (account number[protected], and recently I became aware of a transaction that wasn't done by me (DMC/in[protected] DP CHGS TILL MAY-23) which was of 826/-.

            I called to the customer care, later diverted to icici direct. they told me it was Demat Account charges. which was supposed to be free. I was told when I first opened my Icici account, I was free of cost.

            It should be mentioned that it could cost this much at the time of opening.
            please revert back with the mail and kindly refund the amount.

            Thank you
            Priyaratna Hibare
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Ratan Hibare, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0xfwr) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              Abhinav jakileti
              Jul 5, 2023
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              Myself J abhinav, i have been with icici bank since 2020. This year 2021 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Abhinav jakileti we are at your service. We have made a note of your contact details. Our official will get in touch with you at the earliest to help resolve your concern.
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                Abhinav jakileti
                Jul 5, 2023
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                Myself J Abhinav, i have been with icici bank since 2020. This year 2021 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-21 and may-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                ICICI Bank customer support has been notified about the posted complaint.
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                  Salil maheshwari
                  Jul 5, 2023
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                  Sir I have recieved a message on my number [protected]. From vk ICICI b and ax icicib that my number is wrongly Linked to id ANANDAGA I never applied for any such id from number [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0xbhl) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Salil maheshwari
                    Jul 5, 2023
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                    I recieved message from vk ICICI b and ax ICICI bank on my mobile number [protected] that some user id. ANANDAGA. I have not created any such id
                    ICICI Bank customer support has been notified about the posted complaint.
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                      RanjithSMogaveer
                      from Bengaluru, Karnataka
                      Jul 4, 2023
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                      Address: Vyalikaval, malleshwaram, Bengaluru

                      I have purchased Vivo 27 Pro 5G mobile from croma store on March 10th 2023 and got an 10% cashback offer for ICICI credit card Rs.3500. It should be credit before 90 days but now 110 days over and still its not received. Can you please check and confirm.

                      Credit card number - XXXX XXXX XXXX 8003
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0xbh8) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        davebajaj
                        from Gandhinagar, Gujarat
                        Jul 4, 2023
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                        Address: Sector 6C Plot No 883-1 ; Gandhinagar - 382006

                        Address: Sector 6C Plot No 883-1; Gandhinagar - 382006; Gujarat

                        Bond Holder of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.
                        It Maturity date / Redemption date as mentioned is 29.06.2023.

                        There is no trackability of this bond.
                        How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

                        Haresh Jerambhai DAVE
                        phone: [protected]
                        Email: [protected]@ipr.res.in
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0xa2x) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          vinay_ank
                          from Mumbai, Maharashtra
                          Jul 4, 2023
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                          We have one bond of ICICI MONEY MULTIPLIER BOND 0898 MMB. We are not able to have information for how to redeem the bond. Can it be possible to redeem this bond.
                          Date of Purchase : 05.10.1998
                          Bond Holder Name : Dhruv P Patel

                          Thanks & Regards

                          Vinay Patel
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Vinaykamat
                            Jul 3, 2023
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                            I have availed internal lounge service at Al Maha Doha airport on 12th May 2023. The amount was deducted from my account. ICICI bank has been informed and service request have raised . They told the amount will be credited after 30 days. It is past 30 days and still no action from the bank. I have sent several reminders but each time they open the service request SR[protected] / SR[protected] and close with reversing the charges. Bill of 230 Qatar riyal was sent to them as a proof.

                            Thank You
                            Vinay Kamat
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Vidyashree T
                              Jul 3, 2023
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                              ICICI bank is deducting money from my account since Feb 2023 with the description 'ICICI Bank — nach ad rtn chrg'. I work for one of the big four company and with the current client that I work I should not be holding any funds or accounts with Prudential. Hence, I wanted to stop investing and sell out the holding. While I spoke to my so called RM Dhanashree at ICICI bank, she asked me to stop making the payment to the SIP/Mutual fund. However, she never informed me to go ahead and cancel the mandate from the ICICI bank. So far I have lost Rs. 4796.57 from my account. This is so insane and the RM never educated to be what next steps needs to be done on this issue. Also, while I spoke to the Phone banker one lady by name Sowmya asked be to cancel the NACH mandate from the net banking and said that my money will be refunded. Later while I tried the option it says there is no Mandate that is registered under my account, but the ICICI bank people are happily deducting money/ This real insane and so contradicting with the money that is getting deducting from my account. I nee your help and support in this matter please!
                              ICICI Bank customer support has been notified about the posted complaint.
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                                sduhun
                                from New Delhi, Delhi
                                Jul 3, 2023
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                                Regarding fraudulent activities and misrepresentation of services by ICICI sales executive. He said taht the card machine we obtained from ICICI Finserv was completely free of any fees or interest deductions. However, after so many fee deductions to our utter surprise, we have recently received a message indicating an EMI deduction of INR 4, 130 and INR 8850 per month. These deductions are completely unknown to us. Even sales executive manipulated and deceived my elderly parents into signing numerous documents, including the opening of an ECS account without their knowledge or consent. This is a clear case of financial fraud, as my parents were misled and taken advantage of. They are now burdened with paying for a card machine that was initially promised to be free. Attempts to rectify this situation have been made by my parents, who approached their bank to close the ECS account. However, the bank has stated that an NOC (No Objection Certificate) from ICICI is required before they can proceed with the closure. I have raised so many complaints but didn't get any response from any source. The executive who provided the machine to my parents was Anoop Kumar Singh, and his employee ID is 39872.

                                TD: 00700625 is under Rekha Devi's nameW/O Ram Kumar
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  Shivam5017
                                  Jul 2, 2023
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                                  Myself Shivam Malik, 757.17/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-23 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    AnguchamyP
                                    from MADURAI, Tamil Nadu
                                    Jul 2, 2023
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                                    Last month, i had to withdraw some cash at my home branch.

                                    Fast forward to a few days back, when I was checking my statement, I could notice a charge of around 12, 390rs on 29th june. I enquired with the customer care and I was told that these were the cash deposit charges.

                                    So firstly, I want to ask why was I misguided by the teller at the branch about not having any cash deposit charges?

                                    Secondly, why didn’t I receive any sms/email notification when my account was debited for the said charges? Why was the debit a silent one?

                                    I have been holding an acc with ICICI since 3 years now and this was a very disappointing experience.

                                    I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debiting the money. I am really worried about this deduction.

                                    I would request the team to kindly look into it and reverse the charges or I might need to go via the Banking Ombudsman route to get this settled.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 04, 2023
                                    ICICI Bank Customer Care's response
                                    Dear AnguchamyP, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0x9rw) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Jul 11, 2023
                                    Updated by AnguchamyP
                                    The Mail ID is protected, How can i get that
                                    Jul 11, 2023
                                    Updated by AnguchamyP
                                    Some how i found the email, and send a email to [protected]@icicibank.com
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                                      l@a@v
                                      from Hyderabad, Andhra Pradesh
                                      Jul 1, 2023
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                                      Address: Huzurnagar, 508204

                                      Dear ICICI,
                                      Last month June 29th 2023, I got deducted 472/- for Cashtxnchgs-branch-may22+gst. I don't know why you had done this.. I should know why ICICI Bank is deducting.. Please resolve my issue..
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Shoebkhan10
                                        from Hyderabad, Telangana
                                        Jul 1, 2023
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                                        I am Mohammed Shoeb khan and my account was deducted with rupees 826 on 28 June 2023.
                                        I haven't used my trading account since a year and it's not even active.
                                        I have placed no trades and had zero holdings in my account.
                                        My money was automatically deducted without any notice and I need my money back as soon as possible.
                                        I want a complete refund
                                        ICICI Bank customer support has been notified about the posted complaint.
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