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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 78

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K
Kunalyadav07
from Indore, Madhya Pradesh
Sep 9, 2022
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Address: Inodore

Hello Sir

Without any messages and notifications how can you auto debited my money..? What is this happening from your side. Whats charges is this ECSRTNCHG01?
960 rs I had spent this without any getting notifications Please resolve fast icici is helpful i know
ICICI Bank customer support has been notified about the posted complaint.
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    D
    darshanrd
    from Bengaluru, Karnataka
    Sep 9, 2022
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    Without our notice in our account Rs590 will be deducted, please refund our amount.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ckj7) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      skhasgiw
      Sep 9, 2022
      Resolved
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      Resolved

      I have initiated PF bank KYC through UAN portal on 4th Sep, 2022. Per PF department, all PF bank KYC now goes to bank for the approval.

      This is still showing status on UAN portal as "Verification under process".

      When I approached ICICI bank Malav Parisar branch Indore, they told me that they don't have any authority to approve PF KYC. I also raised complaint to ICICI bank customer care but they also responded that they don't have any authority to approve PF KYC.

      Per instructions on UAN portal/PF portal, all bank related KYC will go to bank to approve.

      I need to withdraw PF amount on very urgently. Without this KYC, I am not able to withdraw any amount.

      Please help me

      UAN No[protected]
      KYC submitted thru UAN (PF) portal on 4th Sep, 2022
      Bank - ICICI
      Status - Verification under process (KYC pending for approval)
      Oct 13, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 10, 2022
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ckj9) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        P
        PURNA KISHORE DEVARASETTY
        Sep 9, 2022
        Jun 9, 2023
        This thread was updated on Jun 9, 2023
        Resolved
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        Resolved

        Available balance and total available balance

        Address: Icici bank

        I transfer the amount of rs 14400 to icici sb account, for payment of icici credit card

        When I am trying to pay the cc bill using I mobile app of icici it was decline due to insufficient balance. But the amount is showing in sb account but i am unable pay due to this disturbance.

        Without intimation they holding my amount..
        I don't have any debts relating to this sb account.

        Total available...
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        A
        Anilkumar7779
        from Greater Noida, Uttar Pradesh
        Sep 8, 2022
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        Address: 2I, Udyog Vihar, Ecotech-II, Udyog Vihar, Greater Noida, Uttar Pradesh 201306, India, Gautam Buddh Nagar, Uttar Pradesh

        Why you detuct money from my account. I why ist happening again and again?. Many users are facing this problem
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrg) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          surysagar
          from Pune, Maharashtra
          Sep 8, 2022
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          Hi,
          My account got deactivated today suddenly. I got trouble to make transactions.

          please activate it soon.

          Thanks, Sagar Suryawanshi
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrk) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            KumarG1993
            Sep 8, 2022
            Resolved
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            Resolved

            ICICI Bank keeps on deducting my money for one of the other reason, though I am an old customer of this bank. I have received email today morning that 590 has been deducted for some GST .

            PLEASE REFUND MY MONEY ASAP.
            Oct 9, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 08, 2022
            ICICI Bank Customer Care's response             Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrp) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              V
              Vishak Ram
              Sep 7, 2022
              Resolved
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              Resolved

              I'm Vishakh,

              My total due for on 5th September 2022 was 29038Rs
              My due date is 06 September 2022
              I paid 5000 Rs before 05 September 2022
              But still I was charged
              500Rs auto debit fee
              90Rs tax for 18%
              Why even after paying minimum due.
              Oct 9, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 08, 2022
              ICICI Bank Customer Care's response               Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrs) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                SimhadriMallineni
                from Hyderabad, Telangana
                Sep 7, 2022
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                Address: Hyderabad

                I was supposed to pay my Mutual Fund to NJ E -Wealth merchant on August 28th, 2022 but the auto-debit never happened.At 10 am My Account having sufficientamount . After waiting for long, On August 30, 2022 i received a notification from icici stating that due to insufficient balance ecs could not be processed. But i can see that inr 590 has been debited with the transaction code as ''ecsrtnchgs290822_sr[protected]' on August 30, 2022.then Sept 6 i have recevied a massage from NJ E Wealth Your SIP Rejected.the reason is payment not recievd till date.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ch0t) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  H
                  Harnam Singh shalini
                  from Lucknow, Uttar Pradesh
                  Sep 7, 2022
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                  Bank has been applying illegally charges without any notification for me (AUTO DEBIT RETURN FEE is mentioned in statement).But it is added without knowing to me. Bank have illigally applying charges every month. I want to remove back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    H
                    Harnam Singh shalini
                    from Lucknow, Uttar Pradesh
                    Sep 7, 2022
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                    Address: Lucknow

                    Today in my account charges are applying illegally without any notification for me (CasgDep Chgs is mentioned in statement).But it was deducted without knowing to me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      H
                      Harnam Singh shalini
                      from Lucknow, Uttar Pradesh
                      Sep 7, 2022
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                      Address: Lucknow

                      Today in my account charges are applying illegally without any notification for me (RTNCHGSSE is mentioned in statement).But it was deducted without knowing to me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        D
                        dscbsf
                        from Gurgaon, Haryana
                        Sep 7, 2022
                        Resolved
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                        Resolved

                        Non refund of excess amount by ICICI credit card

                        Sir, 09th Aug'2022 was the last date to pay my ICICI credit card bill payment and I have made the bill payment Rs. 26, 539.77 through my SBI netbanking. but the payment declined and amount was deducted from my SBI account. As the payment date was last date I have made another payment from my KOTAK bank netbanking to avoid late fee. but on 11th Aug'2022 I found that my both amount has been credited to my ICICI Credit card account.
                        I...
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                        P
                        PreetiJigs
                        from Bengaluru, Karnataka
                        Sep 7, 2022
                        Resolved
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                        Resolved

                        I am ICICI Bank customer. I have been charged on ECSRTNCHGS (with some numeric code) for INR 157 on 04/07/2022 and INR 590 on 05/09/2022 without my knowledge. I do not know what is this ECSRTNCHGS charges. Please confirm me and refund the amount.
                        Oct 13, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 09, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0chzs) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          Mohanbhabu Duraisamy (US)
                          Sep 7, 2022
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                          I have been using the ICICI Credit Card for more than than 3 years now and have never been a payment defaulter. I always paid my bill on time. My bill date is every 8th of the month and i made the credit card payment same day. However from ICICI bank side, customer executive said the amount was credited only on 17th of August and as a result of which late payment fees and interest of Rs/- 3241 is reflecting in my current statement. This is not at all acceptable from ICICI bank. I have raised a complaint with bank directly also but it seems bank is not ready to reverse it. Therefore i am writing in this forum so that the late payment and interest reversal are done.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            H
                            himanshu.khole51
                            from Pune, Maharashtra
                            Sep 7, 2022
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                            Address: 235, MG Road, Camp, Pune, Maharashtra 411001

                            My account was debited by Rs 6000/- but no money was withdrawn through ATM.
                            It has been T+2 days already. Please rectify
                            ICICI Bank customer support has been notified about the posted complaint.
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                              N
                              Naveen707
                              from Ambala, Haryana
                              Sep 7, 2022
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                              Address: VPO Pathreri

                              I am Naveen. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-22) DP charges on

                              03/Sep/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                              ICICI Bank customer support has been notified about the posted complaint.
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                                V
                                Vinay Kumar Singh
                                from Mumbai, Maharashtra
                                Sep 6, 2022
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                                Hi Team,

                                Please check and confirm why GST deduction is done from my Account as

                                regards,
                                Vinay Singh
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  M
                                  manishkumar1209
                                  Sep 6, 2022
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                                  I requested bank KYC on the EPFO portal on the 15th of August but it is not yet approved by the Bank. Could you please look into this once and let me know how long It will take? As I have some urgency to withdraw PF amount.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0capq) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    R
                                    Rajendra Jadeja
                                    from Vadodara, Gujarat
                                    Sep 6, 2022
                                    Resolved
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                                    Resolved

                                    Complaint regarding icici amazon pay credit card.

                                    i have tried to purchase a bag from amazon website but transaction failed with the same reason as below;

                                    Dear Customer, transaction of INR 271.56 on ICICI Bank Credit Card XX4009 is withheld due to security reasons. To complete your trxn, pls call our Customer Care.

                                    i am unable to reach out to customer care. and tried everything possible in my range. but no response. also unblocked the card but still transaction are getting failed.

                                    Kindly help resolve my issue at the earliest as i am unable to make the purchases which are my absolute essentials.
                                    Oct 10, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 09, 2022
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ci1j) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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