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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
Complaints 23779
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ICICI Bank reviews & complaints page 78

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A
Anilkumar7779
from Greater Noida, Uttar Pradesh
Sep 8, 2022
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Address: 2I, Udyog Vihar, Ecotech-II, Udyog Vihar, Greater Noida, Uttar Pradesh 201306, India, Gautam Buddh Nagar, Uttar Pradesh

Why you detuct money from my account. I why ist happening again and again?. Many users are facing this problem
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrg) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    surysagar
    from Pune, Maharashtra
    Sep 8, 2022
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    Hi,
    My account got deactivated today suddenly. I got trouble to make transactions.

    please activate it soon.

    Thanks, Sagar Suryawanshi
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrk) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      K
      KumarG1993
      Sep 8, 2022
      Resolved
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      Resolved

      ICICI Bank keeps on deducting my money for one of the other reason, though I am an old customer of this bank. I have received email today morning that 590 has been deducted for some GST .

      PLEASE REFUND MY MONEY ASAP.
      Oct 9, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 08, 2022
      ICICI Bank Customer Care's response
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrp) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        V
        Vishak Ram
        Sep 7, 2022
        Resolved
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        Resolved

        I'm Vishakh,

        My total due for on 5th September 2022 was 29038Rs
        My due date is 06 September 2022
        I paid 5000 Rs before 05 September 2022
        But still I was charged
        500Rs auto debit fee
        90Rs tax for 18%
        Why even after paying minimum due.
        Oct 9, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 08, 2022
        ICICI Bank Customer Care's response
        Dear Customer,
        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrs) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          SimhadriMallineni
          from Hyderabad, Telangana
          Sep 7, 2022
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          Address: Hyderabad

          I was supposed to pay my Mutual Fund to NJ E -Wealth merchant on August 28th, 2022 but the auto-debit never happened.At 10 am My Account having sufficientamount . After waiting for long, On August 30, 2022 i received a notification from icici stating that due to insufficient balance ecs could not be processed. But i can see that inr 590 has been debited with the transaction code as ''ecsrtnchgs290822_sr[protected]' on August 30, 2022.then Sept 6 i have recevied a massage from NJ E Wealth Your SIP Rejected.the reason is payment not recievd till date.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ch0t) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            H
            Harnam Singh shalini
            from Lucknow, Uttar Pradesh
            Sep 7, 2022
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            Bank has been applying illegally charges without any notification for me (AUTO DEBIT RETURN FEE is mentioned in statement).But it is added without knowing to me. Bank have illigally applying charges every month. I want to remove back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
            ICICI Bank customer support has been notified about the posted complaint.
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              H
              Harnam Singh shalini
              from Lucknow, Uttar Pradesh
              Sep 7, 2022
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              Address: Lucknow

              Today in my account charges are applying illegally without any notification for me (CasgDep Chgs is mentioned in statement).But it was deducted without knowing to me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
              ICICI Bank customer support has been notified about the posted complaint.
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                H
                Harnam Singh shalini
                from Lucknow, Uttar Pradesh
                Sep 7, 2022
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                Address: Lucknow

                Today in my account charges are applying illegally without any notification for me (RTNCHGSSE is mentioned in statement).But it was deducted without knowing to me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank.
                ICICI Bank customer support has been notified about the posted complaint.
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                  D
                  dscbsf
                  from Gurgaon, Haryana
                  Sep 7, 2022
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                  Resolved

                  Non refund of excess amount by ICICI credit card

                  Sir, 09th Aug'2022 was the last date to pay my ICICI credit card bill payment and I have made the bill payment Rs. 26, 539.77 through my SBI netbanking. but the payment declined and amount was deducted from my SBI account. As the payment date was last date I have made another payment from my KOTAK bank netbanking to avoid late fee. but on 11th Aug'2022 I found that my both amount has been credited to my ICICI Credit card account.
                  I...
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                  P
                  PreetiJigs
                  from Bengaluru, Karnataka
                  Sep 7, 2022
                  Resolved
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                  Resolved

                  I am ICICI Bank customer. I have been charged on ECSRTNCHGS (with some numeric code) for INR 157 on 04/07/2022 and INR 590 on 05/09/2022 without my knowledge. I do not know what is this ECSRTNCHGS charges. Please confirm me and refund the amount.
                  Oct 13, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 09, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0chzs) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    M
                    Mohanbhabu Duraisamy (US)
                    Sep 7, 2022
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                    I have been using the ICICI Credit Card for more than than 3 years now and have never been a payment defaulter. I always paid my bill on time. My bill date is every 8th of the month and i made the credit card payment same day. However from ICICI bank side, customer executive said the amount was credited only on 17th of August and as a result of which late payment fees and interest of Rs/- 3241 is reflecting in my current statement. This is not at all acceptable from ICICI bank. I have raised a complaint with bank directly also but it seems bank is not ready to reverse it. Therefore i am writing in this forum so that the late payment and interest reversal are done.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      H
                      himanshu.khole51
                      from Pune, Maharashtra
                      Sep 7, 2022
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                      Address: 235, MG Road, Camp, Pune, Maharashtra 411001

                      My account was debited by Rs 6000/- but no money was withdrawn through ATM.
                      It has been T+2 days already. Please rectify
                      ICICI Bank customer support has been notified about the posted complaint.
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                        N
                        Naveen707
                        from Ambala, Haryana
                        Sep 7, 2022
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                        Address: VPO Pathreri

                        I am Naveen. 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-22) DP charges on

                        03/Sep/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                        ICICI Bank customer support has been notified about the posted complaint.
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                          V
                          Vinay Kumar Singh
                          from Mumbai, Maharashtra
                          Sep 6, 2022
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                          Hi Team,

                          Please check and confirm why GST deduction is done from my Account as

                          regards,
                          Vinay Singh
                          ICICI Bank customer support has been notified about the posted complaint.
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                            M
                            manishkumar1209
                            Sep 6, 2022
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                            I requested bank KYC on the EPFO portal on the 15th of August but it is not yet approved by the Bank. Could you please look into this once and let me know how long It will take? As I have some urgency to withdraw PF amount.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0capq) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              Rajendra Jadeja
                              from Vadodara, Gujarat
                              Sep 6, 2022
                              Resolved
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                              Resolved

                              Complaint regarding icici amazon pay credit card.

                              i have tried to purchase a bag from amazon website but transaction failed with the same reason as below;

                              Dear Customer, transaction of INR 271.56 on ICICI Bank Credit Card XX4009 is withheld due to security reasons. To complete your trxn, pls call our Customer Care.

                              i am unable to reach out to customer care. and tried everything possible in my range. but no response. also unblocked the card but still transaction are getting failed.

                              Kindly help resolve my issue at the earliest as i am unable to make the purchases which are my absolute essentials.
                              Oct 10, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 09, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ci1j) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                Reddy05
                                from Hyderabad, Telangana
                                Sep 6, 2022
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                                Hello,

                                I have received 4744 amount into my CITY bank account from ICICI BANK RAROG ICICIBANK LIMITED, i don t have any relationship with ICICI bank and i dont have any loans from ICICI bank, please let me know the detail why i got this amount. is there any fraudulence?

                                NEFT INWARD NEFT IN UTR FROM ICICI BANK RAROG REF NO LH ICICI BANK RAROG ICICIBANK LIMITED
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 08, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrx) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Sep 10, 2022
                                Updated by Reddy05
                                Pls share me email id
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                                  P
                                  priyanka shanmugam
                                  from Tiruchirappalli, Tamil Nadu
                                  Sep 6, 2022
                                  Resolved
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                                  Resolved

                                  Address: ICICI,Chennai
                                  Website: loans.icicibank.com

                                  I have received call for home loan top up from ICICI customer care name Durga. The customer care member told me that I am eligible for Rs. 130000 and asked me to paid 1356 rupees. I have clearly mentioned that I have low cibil score due to I have opened one grocery store for my husband and business is dull we have closed the shop now.I am doubted that due to the low cibil score, will be sanctioned or not. But that customer care person mention me that it is not an issue, you will surely get the loan amount. Now the credit manager Mr. Ashok Kumar from Chennai branch mentioned me that due to that overdue issue, the loan will be get rejected.

                                  I am not getting that, from my point itself I have mentioned and accepted my situation on my cibil status.

                                  These banking members are not in state to listen my issue.

                                  I am working in Infosys and salary account is in ICICI bank.
                                  I have clear records in the loan EMI payment which I have taken from 2019 till 2021.

                                  I need that loan to be get sanctioned else I will raise complain in consumer court

                                  One more thing I am having the call recordings which I spoke with the customer care executive.
                                  Sep 6, 2022
                                  Complaint marked as Resolved 
                                  My issue not resolved but mention as resolved. Please resolve the issue
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Sep 06, 2022
                                  Updated by priyanka shanmugam
                                  Please solve the issue else I will raise complaint in consumer court.
                                  Verified Support
                                  Sep 06, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0caka) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Chetan Swain
                                    from Bengaluru, Karnataka
                                    Sep 6, 2022
                                    Resolved
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                                    Resolved

                                    ICICI bank employee Gagan G - Customer Relationship Manager is forcing me to buy FD worth Rs. 10000 without which he is refusing to get my joint account created. This is denial of service which a right of the customer.
                                    Oct 7, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 06, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cakk) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      shruthi1995
                                      Sep 6, 2022
                                      Resolved
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                                      Resolved

                                      Myself Shruthi, an account holder in ICICI bank


                                      And I am writing this compliant to bring to your notice that there is unnecessary deduction in my account of INR 638.92 as "DP CHGS TILL JUL" on August 30th.

                                      I Had a word with one of your online assistant by name Rekham, she said its a charges for Demat account. I have a demat account but, I have given an account from SBI so thereby the charges should be deducted from SBI account, how come ICICI bank people can deduct this without my concern.

                                      The photocopies are attached for SBI account in demat account and also the deduction charges in my ICICI account

                                      Kindly solve this issues and give me justic
                                      Oct 7, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 06, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cakp) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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