I was supposed to pay my Mutual Fund to NJ E -Wealth merchant on August 28th, 2022 but the auto-debit never happened.At 10 am My Account having sufficientamount . After waiting for long, On August 30, 2022 i received a notification from icici stating that due to insufficient balance ecs could not be processed. But i can see that inr 590 has been debited with the transaction code as ''ecsrtnchgs290822_sr[protected]' on August 30, 2022.then Sept 6 i have recevied a massage from NJ E Wealth Your SIP Rejected.the reason is payment not recievd till date.
ICICI Bank customer support has been notified about the posted complaint.
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0cfrg) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team