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ICICI Bank Complaints & Reviews

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Updated: Jul 14, 2026
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ICICI Bank reviews & complaints page 78

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A
Jun 21, 2023
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The bond has matured, on visit to the bank branch I was told to email - [protected]@icicibank.com

Mail has been shared, 2 weeks passed no response. This is totally not acceptable. I need immediate resolution and liquidation of this bond.

I am loosing money every day.
ICICI Bank customer support has been notified about the posted complaint.
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    Deepak Varsha Jain
    from Delhi, Delhi
    Jun 21, 2023
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    Dear Team
    I am very old customer in your bank and holding accounts as well as DEMAT account. I had purchased shares on[protected] and[protected] in cash but till date these shares have not been credited in my DEMAT account and i have made many many complaints to helpdesk icici direct.com but no response and no solution from bank till date. the details of the shares are as under
    LARTOU 30 SHARES

    RIL 40 SHARES

    VEDANTA 40 SHARES

    ONE97 20 SHARES

    AURPHA 100 SHARES

    JUBLIF 60 SHARES

    I have also discussed with RM Mr Chaitanya Agrawal and Ms. Preeti Khanna but no solution till date and they are saying that we have also send email to seniors for your query but no solution.

    Please do sir
    DEEPAK JAIN
    DEMAT A/C NO. IN[protected]
    MOBILE NO [protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      Sachin1802
      Jun 20, 2023
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      I was told by the employee for the ICICI Bank that I am eligible for a free upgrade on my credit card for which I said ok as she fow saying that it will be a life time free card with no charges. Now I got charged with rupees 500+90(GST) which is not acceptable as I was charged wrongfully and this whole thing was a scam just to charge me for service which I don’t require.
      ICICI Bank customer support has been notified about the posted complaint.
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        K
        kiranpardeshi
        from Pune, Maharashtra
        Jun 19, 2023
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        I was having loan with HDB finance, however loan has been closed in the month of Nov 2022. However post that the the charges are added and on 19th June 2023 Rs10604/- are deducted 590/- 590/- back to back from my account in a day which is huge amount and before this also it was deducted multiple times with another amount as well such 590/574/2/11 these are the figures which were and are getting deducted from my account.
        I haven't authorized these deductions request you to please check and help me in this and get all the charges refunded which are been added since very long time on my account.
        ICICI Bank customer support has been notified about the posted complaint.
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          R
          romychawla0
          from Saharanpur, Uttar Pradesh
          Jun 19, 2023
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          NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

          I am Rakesh Chawla

          I am the Bond Holder ( Bond Holder no. 0025-861 of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

          It Maturity date / Redemption date as mentioned is 29.06.2023.

          There is no trackability of this bond.
          How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
          ICICI Bank customer support has been notified about the posted complaint.
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            K
            Kandrika Ramanamurthy
            Jun 19, 2023
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            I have purchased Tax Saving bonds in March 2000 and another bond in 2002. I have been requesting for updates to 3i Infotech Limited, Mumbai. I have been asked to send a formal letter, which I did on 8th June. Till date there is no response.
            I need an update of the bonds.
            Regards
            K.Ramana Murthy
            [protected]
            [protected]@gmail.com
            ICICI Bank customer support has been notified about the posted complaint.
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              Y
              yagyayad
              from Allahabad, Uttar Pradesh
              Jun 17, 2023
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              Address: ASHOK NAGAR, ALLAHABAD

              I am Abhishek Yadav writing on behalf of my father Hira Lal Yadav.

              Mr. Hira Lal Yadav is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

              It Maturity date / Redemption date as mentioned is 29.06.2023.

              There is no trackability of this bond.
              How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vkh3) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              yagyayad's [Complaint's author] reply, Jun 20, 2023
              What kind of email ID is this
              [protected]@icicibank.com

              And what is UID
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vkh3) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              yagyayad's [Complaint's author] reply, Jun 22, 2023
              Please share complete email id
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                S
                Sandesh1999
                from Pune, Maharashtra
                Jun 16, 2023
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                User ID[protected]
                ICICI Bank account is my Salary Account. and my Loans EMI was Enach from same account. I was going through a mental Health Issue, So I have taken Break from my job. So I was not receiving my salary, but I was Paying my loans from other mediums that enach.
                but now I'm facing financial issue, I needed some money so I taken one short term loan, but my Account balance got deducted multiple times more than 15200 rupees, now I'm in financial crisis also with health crisis. I don't have money for daily expenses.
                please help me.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vis4) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Sonam05
                  Jun 16, 2023
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                  I have submitted my SIP on time. Still ECS charge has been deducted. I have enough balance in my account. I want to know on what basis my money has been deducted???
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0virv) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Ashish Rock
                    from Delhi, Delhi
                    Jun 15, 2023
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                    Hn-74 Bhangel sector 106, Noida, UP, 201304

                    Evirtual minds private limited
                    ASHISH Dubey

                    I am writing for reversing the dp charges which you all have charged
                    How can u deduct dp charges? How can you open demat account without informing the customer?

                    I had no idea of demat account and how to use them, how you guys open the account? And now you are charging 800 rs.. For just shake of your benefits you guys are opening demat account. Even i dont have have a single details related to demat account.

                    Close the demat account as soon as possible and reverse the unnecessary charges.

                    dmc dp chgs till ?March 2023 dr.788

                    For account details please call me on [[protected]] my registered mobile number.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0viro) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Rajesh vejju
                      Jun 14, 2023
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                      NACH_AD_RTN_CHRG~Of Bnk BFLf~07JUN23~f48 today i have deducted Rs 590/- the above line item, what is the charges deducted for? which bank charge on my EMI, please clarify with the reason .
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqgz) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Rajesh vejju
                        Jun 14, 2023
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                        NACH_AD_RTN_CHRG~Of Bnk BFLf~07JUN23~f48 under this line item Rs 590/- debited from My account please let me know the reason for debit amount what are the charges for this which bank charge this amount
                        ICICI Bank customer support has been notified about the posted complaint.
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                          D
                          dreamliker
                          from Kottayam, Kerala
                          Jun 14, 2023
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                          Need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf".

                          Debit amount 590/-
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhf) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            keshav3024
                            from Delhi, Delhi
                            Jun 14, 2023
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                            Sir,
                            On 10/06/2023 i made a transaction of Rs. 312/- to purchase an item from flipkart.com, amount is debited in bank account but still i am receiving massages from flip kart to complete the transaction.

                            Please advice & do the needful.

                            Acknowledgement of competing the transaction is enclosed for your reference.

                            Rajeev Sharma
                            [protected]
                            [protected]@gmail.com
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqh9) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N
                              naazia raheman
                              from Panaji, Goa
                              Jun 13, 2023
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                              Today i observed from my account 590RS deducted twice same time
                              NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
                              2~83437dc~A6636
                              to who i need to complaint on the same
                              Reply
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhj) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                naazia raheman
                                from Panaji, Goa
                                Jun 13, 2023
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                                Today i observed from my account 590RS deducted
                                NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
                                2~83437dc~A6636
                                to who i need to complaint on the same
                                Reply
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  S
                                  sachin jadi
                                  Jun 13, 2023
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                                  My account is debited 590rs ECSRTNCHS050523_SR9095583
                                  Please return my money its my 2 day salary,

                                  Please refund back the money

                                  [protected]@gmail.com
                                  [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhn) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhn) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    H
                                    Haseeb005566
                                    Jun 13, 2023
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                                    There were two deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 12 Jun '23
                                    EBA/NSE M 2023109/[protected]
                                    3.94 Dr
                                    12 Jun '23
                                    EBA/NSE M 2023109/[protected]
                                    1, 221.06 Dr

                                    I seek an immediate response for such a uninformed deduction of payment from my account and a refund post a correction as I did made any payments.
                                    This is an extremely poor customer experience that I am facing and would keep all my friends informed regarding such activities for the one who are of opening an account with you.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqih) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      A
                                      ApurvaT
                                      Jun 12, 2023
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                                      My account is showing debited with Rs.540 towards [protected]@icici. To my firm knowledge, I didn`t do any transaction by scanning any QR code etc.
                                      The source bank is SBI. I checked with SBI but they didn`t do anything else than filing an official complaint. ICICI bank didn`t give any clear response.

                                      Here are the details of transaction:
                                      Date: 03/03/2023
                                      Amount : Rs. 540
                                      Transaction ID : T2303031732189870087340

                                      Expectation : Explain the transaction made without my knowledge and refund of debited amount.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqik) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        R
                                        Rahul Rao R
                                        from Bengaluru, Karnataka
                                        Jun 10, 2023
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                                        Resolved

                                        7th of every month 709 rs gets debited from my account for LIC. But this month the primium was due on 6th, which i was not informed about either by the bank of LIC. I had no sufficient balance on 6th June. But on 7th June i had deposited money for the Due. ICICI bank has deducted 590 rs from my account without notifying me. Firstly I was not informed that the due date will be on 6th of June and after that 590 was deducted. My primium is 709 only, but the charges is 590. When I called ICICI help line they say it's not their responsibility to inform or notify me about that due date is on 6th where I had signed the e mandate to debit the money on 7th of every month. And they say 590 is a genuine change. It's 83% of the primium. How is it genuine? And how do you expect me to pay this much when it's not my mistake
                                        It is the banks responsibility to inform the customer about the due dates if the dates have changed without customers knowledge.
                                        When I asked for refund, the response was very bad. They told that refund will not be done at any cost.

                                        If I had informed about the early due date and then if I had no balance then the bank can deduct the amount, not when I was not informed about the early due date.
                                        This is not fair ant not right.
                                        I do have ICICI credit card, i received ton of reminders regarding the bill payment. Why is this? If they give us the reminders regarding the credit card payment, They have to give intimation of every due date of ECS as well.

                                        It is very clear that it is the banks mistake where they allowed the merchant to debit my money a day prior of the due date which i Agreed to. And not giving me the intimation about the same.
                                        I want the refund of MY 590 rs.
                                        If I'm not getting the refund. Let me remind you that the organisation where I'm working, about 80% of the employees have account in ICICI Bank. I will be forced to reach out to our accounts team and inform the employees to close the accounts in ICICI and open their account elsewhere.
                                        Jul 26, 2023
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 21, 2023
                                        ICICI Bank Customer Care's response
                                        Dear Customer,
                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqim) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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