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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026

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Rom last couple of weeks I am observing that my amount was deducted under this following statements. I am not aware of why am getting all charges from my account? I have asked about bajaj finserve and told me that they are authorized to deduct only EMI loan amount, not any other charges. So, I move to call customer care number ICICI bank. The IVR wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2023

Verified Support

Dear mukul9568, we are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vzgf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bihar

Website: ICICI

Hello,

My name is M. P. verma

I have a taken the ICICI Bajaj scooter Bonds and it is matured. What is the procedure to claim the amount. I am not getting any response.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 23, 2023

Verified Support

Dear Customer,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0vvty) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

T

tanu9024

Jun 26, 2023

Email is showing as [protected]@icicibank.com ?? Are you able to communicate with them ?

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I am Shivani Bhargava writing on behalf of my father N.K BHARGAVA

Mr. N.K BHARGAVA is the Bond Holder ( Bond Holder no.[0025-191] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

It Maturity date / Redemption date as mentioned is 29.06.2023.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

ICICI Bank customer support has been notified about the posted complaint.

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T

tanu9024

Jun 26, 2023

EmailId is showing as [protected]@icicibank.com ??

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I am Shivani Bhargava writing on behalf of my father Shivani Bhargava

Mr. N.K BHARGAVA is the Bond Holder ( Bond Holder no.[0025-191] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

It Maturity date / Redemption date as mentioned is 29.06.2023.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 21, 2023

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vrhk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

tanu9024's [Complaint's author] reply, Jun 22, 2023

I am unable to get email ID it showing as protected ??

T

tanu9024

Jun 26, 2023

Email is showing as [protected]@icicibank.com ??

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The bond has matured, on visit to the bank branch I was told to email - [protected]@icicibank.com

Mail has been shared, 2 weeks passed no response. This is totally not acceptable. I need immediate resolution and liquidation of this bond.

I am loosing money every day.

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Dear Team
I am very old customer in your bank and holding accounts as well as DEMAT account. I had purchased shares on[protected] and[protected] in cash but till date these shares have not been credited in my DEMAT account and i have made many many complaints to helpdesk icici direct.com but no response and no solution from bank till date. the details of the shares are as under
LARTOU 30 SHARES

RIL 40 SHARES

VEDANTA 40 SHARES

ONE97 20 SHARES

AURPHA 100 SHARES

JUBLIF 60 SHARES

I have also discussed with RM Mr Chaitanya Agrawal and Ms. Preeti Khanna but no solution till date and they are saying that we have also send email to seniors for your query but no solution.

Please do sir
DEEPAK JAIN
DEMAT A/C NO. IN[protected]
MOBILE NO [protected]

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I was told by the employee for the ICICI Bank that I am eligible for a free upgrade on my credit card for which I said ok as she fow saying that it will be a life time free card with no charges. Now I got charged with rupees 500+90(GST) which is not acceptable as I was charged wrongfully and this whole thing was a scam just to charge me for service which I don’t require.

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I was having loan with HDB finance, however loan has been closed in the month of Nov 2022. However post that the the charges are added and on 19th June 2023 Rs10604/- are deducted 590/- 590/- back to back from my account in a day which is huge amount and before this also it was deducted multiple times with another amount as well such 590/574/2/11 these are the figures which were and are getting deducted from my account.
I haven't authorized these deductions request you to please check and help me in this and get all the charges refunded which are been added since very long time on my account.

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NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

I am Rakesh Chawla

I am the Bond Holder ( Bond Holder no. 0025-861 of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

It Maturity date / Redemption date as mentioned is 29.06.2023.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

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I have purchased Tax Saving bonds in March 2000 and another bond in 2002. I have been requesting for updates to 3i Infotech Limited, Mumbai. I have been asked to send a formal letter, which I did on 8th June. Till date there is no response.
I need an update of the bonds.
Regards
K.Ramana Murthy
[protected]
[protected]@gmail.com

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Address: ASHOK NAGAR, ALLAHABAD

I am Abhishek Yadav writing on behalf of my father Hira Lal Yadav.

Mr. Hira Lal Yadav is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

It Maturity date / Redemption date as mentioned is 29.06.2023.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 18, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vkh3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

yagyayad's [Complaint's author] reply, Jun 20, 2023

What kind of email ID is this
[protected]@icicibank.com

And what is UID

ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 18, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vkh3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

yagyayad's [Complaint's author] reply, Jun 22, 2023

Please share complete email id

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User ID[protected]
ICICI Bank account is my Salary Account. and my Loans EMI was Enach from same account. I was going through a mental Health Issue, So I have taken Break from my job. So I was not receiving my salary, but I was Paying my loans from other mediums that enach.
but now I'm facing financial issue, I needed some money so I taken one short term loan, but my Account balance got deducted multiple times more than 15200 rupees, now I'm in financial crisis also with health crisis. I don't have money for daily expenses.
please help me.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 17, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vis4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have submitted my SIP on time. Still ECS charge has been deducted. I have enough balance in my account. I want to know on what basis my money has been deducted???

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 17, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0virv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hn-74 Bhangel sector 106, Noida, UP, 201304

Evirtual minds private limited
ASHISH Dubey

I am writing for reversing the dp charges which you all have charged
How can u deduct dp charges? How can you open demat account without informing the customer?

I had no idea of demat account and how to use them, how you guys open the account? And now you are charging 800 rs.. For just shake of your benefits you guys are opening demat account. Even i dont have have a single details related to demat account.

Close the demat account as soon as possible and reverse the unnecessary charges.

dmc dp chgs till ?March 2023 dr.788

For account details please call me on [[protected]] my registered mobile number.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 17, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0viro) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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NACH_AD_RTN_CHRG~Of Bnk BFLf~07JUN23~f48 today i have deducted Rs 590/- the above line item, what is the charges deducted for? which bank charge on my EMI, please clarify with the reason .

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 21, 2023

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqgz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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NACH_AD_RTN_CHRG~Of Bnk BFLf~07JUN23~f48 under this line item Rs 590/- debited from My account please let me know the reason for debit amount what are the charges for this which bank charge this amount

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Need to know about the charges please help. And why you will charges like these under the name of "NACH_AD_RTN_CHRG~Of Bnk BFLf".

Debit amount 590/-

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 21, 2023

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Sir,
On 10/06/2023 i made a transaction of Rs. 312/- to purchase an item from flipkart.com, amount is debited in bank account but still i am receiving massages from flip kart to complete the transaction.

Please advice & do the needful.

Acknowledgement of competing the transaction is enclosed for your reference.

Rajeev Sharma
[protected]
[protected]@gmail.com

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 21, 2023

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqh9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Today i observed from my account 590RS deducted twice same time
NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
2~83437dc~A6636
to who i need to complaint on the same
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 21, 2023

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0vqhj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Today i observed from my account 590RS deducted
NACH_AD_RTN_CHRG~Of Bnk BFLf~02SEP2
2~83437dc~A6636
to who i need to complaint on the same
Reply

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