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ICICI Bank Complaints & Reviews

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Last updated Apr 24, 2024
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14239
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ICICI Bank Phone Numbers

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1800 103 8181
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1800 228 181
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+91 22 2653 1414
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ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 786

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Imobile - jailbroken warning

Address:620021

I am getting a strange screen alert when i opened imobile in my iphone 6. "it looks like the device is jailbroken. Application is not allowed to run on a jailbroken device". This is happening on my phone suddenly. I have uninstalled the application and reinstalled, still it has not resolved. Mine is not a jailbroken, and a genuine phone.

Can you help to resolve this?...
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Address:Mumbai City, Maharashtra, 400004
Website:www.icicibank.com

To:
'[protected]@icicibank.com'; '[protected]@icicibank.com'; 'chanda. [protected]@icicibank.com'
'[protected]@icicibank.com'; '[protected]@icicibank.com'; '[protected]@icicibank.com'; '[protected]@https://www.consumercomplaints.in'; '[protected]@icicibank.com'

Respected madam,

My wife, mrs. Deepali gupta rathod (Journalist), is a corporate customer of your reputed bank having her salary account since aug 2008 and myself,...
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S
Sharath M.H
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud transaction in my icici account

Address:Bangalore, Karnataka, 560017
Website:www.icicibank.com/online-safe-banking/report-fraud.page

Hi,

My account is getting debited to "jai hanuman" repeatedly. I had logged complained once before, the complaint id:0003uaajph546h8k and called the customer care too.

In customer care, they suggested me to change the debit card to stop it. As per suggestion i changed the debit card.

But the issue is still on. My account is getting debited again and again. Please do investigate and block all...
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Lakshman Dorai Raj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of transfer from usa

Address:560011

Dear sir, it is very much regret to note that videwire reference number: [protected], inr 1323539.14 v/d 11.07.2016 favoring
Cognitive infotech india pvt. Ltd was sent from
Wells fargo bank n. A. | irvine office
14468 culver dr. | irvine, ca 92604
Mac e2736-011
Tel[protected] l fax[protected]
Maribel. [protected]@wellsfargo.com
It was report by the above bank that money is laying with...
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S
Shubhra Jana
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong debit rs 493.75 from my icici a/c

Address:122004
Website:icicibank.com

I have a demat account in icici bank for 2 years now. When i checked my bank transactions and i found that there is one debit transaction '59141019 dp chgs till june-16' — inr 493.75. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking...
+1 photos
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Sachin Chandekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding IMPS transaction either not credited to beneficiary or amount not return back to my account from last 4 months

Address:Pune, Maharashtra
Website:www.icicibank.com

Hello sir,

This is sachin chandekar having icici bank saving account number:[protected].
I have made the two transaction below in the month of march and april to below beneficiary.

1. date: 07/03/2016
Reference no: mmt/[protected]
Amount: 14000

2. date: 12/04/2016
Reference no: mmt/[protected]
Amount: 14000

Beneficiary details:
Account...
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D
Dinesh Gujarati
from Mumbai, Maharashtra
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Fake calls from fake icici visa debit card

Address:380015

Dear concern, my self dinesh,
I have received call from lady (purvi patel mob no.: [protected]) on 25/07/16 at around 13:25 hrs saying that based on your debit card reward point you are receiving gift from the bank and asked me to confirm the debit card details. i want to say that some of my card details are already their with her and she was confirming the same. please note that have not provided my atm pin for the same but still...
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R
rajapalavesam
from Chennai, Tamil Nadu
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Credit card related issues

Address:600005
Website:icicibank.com

I'm using ICICI Credit Card. If we spent more than Rs. 1, 25, 000 in the year, Annual fee will be waived off.

I have been used more than Rs. 1, 25, 000 in the period June 2015 - July 2016 and still they have been charged annual fee for the next year.

Customer care representative not responding properly. They are wasting my time and phone charges.

Today itself I called 3 times and spent nearly...
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G
gokhle
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Monthly money manager subscription

Address:Unnao, Uttar Pradesh, 209801

Every month rs 25+ debited on line from my saving bank account as monthly fee for mm. I have never opted for any such service. I have tried to unsubsribe the ssme through bank and online but the service is still continue and money is deducted monthly. This is an unauthorise deduction from my sb account.

The said service may be unsubscribed with immediate effect and the fee debited till date may be credited in to my account...
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M
Murugan Manoj Kumar J
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Salary account not activated

Address:Mumbai City, Maharashtra

I applied for a salary account on 4th july 2016. It has been aroung 25 days since then, yet my account is not activated.

I had once been approached on 22 july 2016, they had asked me to send a request to approve my name and father's name.

I even tried phone banking to register a complain. It was informed that a designated person from the customer care will call me up on the registered number shortly and...
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A
att27
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request:- waiver of late charges

Address:Ghaziabad, Uttar Pradesh, 201016
Website:icicibank.com

Hi,

This query is regarding my credit card number [protected]. I was charged rs 2140.53 (Including service charge and taxes nad late fee).
I initiated my payment on 7th (Due date) but it is received by icici bank on 10th it mean after 2 days.
I only wanted to highlighted one thing here that i have using icici bank card service from last 3/4 years but i think this is first time when icici received my payment...
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V
Vishnu Gopal Visakhan
from Namakkal, Tamil Nadu
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Wrong recipient of email

Address:Thiruvananthapuram, Kerala, 695013

Dear air,
I am receiving emails from Icici bank stating that i have applied for credit card and they have sent the card and i have recieved it etc, while i do not have a icici account nor credit card. I think there is a mistake or someone is playing fraud. Please advise.

A mail from account services:

Dear Customer,

Greetings from ICICI Bank.

We wish to inform you that...
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M
MohammedReza
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unfairly deducting posdec charges more than 10 times

Address:Mumbai City, Maharashtra, 400050
Website:www.icicibank.com

I would like to know as to why the posdec charges are deducted when i havent used my card for swiping nor have a shared my card details with anyone. More than 10 times i see in my bank statement that the postdec charges have been deducted.

1) 18/4/2016 twice the sum of rs 28.50/- deducted (Total rs 57.00)
2) 20/5/2016 the sum of rs 3.87/- deducted (Total rs 3.87)
3) 14/6/2016 five times the sum of rs 28.75/-...
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P
Priyanka1990
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New debit card issued without priori information

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:ICICI bank

I was already using debit card. But company has issued 2nd debit card at my postal address without me even asking for it. After 2 days, atm pin is posted. The delivery boy has delivered to any personand he has misused the the account. The company has yet not blocked my debit card and i am not sure what are they waiting for. Is it the kind of service they are providing to their key customers....
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kumar murugan
from Korampallam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debited 517 rupees from my account without any intimation

Address:631501

I'm having ICICI bank kanchepuram branch account from 2014 Name Kumar M account number[protected] on July 16 with out any intimation from Bank and with out my permission they have debited 517 rupees as smab charges i suddenly shocked while I'm checking my balance such a worst behavior from ICICI bank how can they debit with out my knowledge from my account...
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Adityakumar007
from Tirupati, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan not disbursed even after two weeks

Address:Ranga Reddy, Andhra Pradesh, 500088
Website:www.icicibank.com

Again its showing my loan has been been approved in iloans app along with the emi and tenure.i talked to my sales representative and he is telling me everyday that it will be disbursed today
This is the kind of service you people provide ?
Its been over two weeks.
Personal loans are meant for some emergency situations right .Then why so much delay and that too after coming to disbursement stage.
Let me know the...
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A
anuprashantsaxena
from Moradabad, Uttar Pradesh
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Unblocking of my credit card

Address:Bareilly, Uttar Pradesh, 243122

Dear Sir,

My card was blocked while maiking online payment, even after several attempts for contacting on toll free numbers I was unable to contact the call centre executive as IVRS System call is not properly responding. I need your help for unblocking my credit card on urgent basis. I have no dues, all my bills were cleared as on date. Please do needful.

My contact No: [protected]

Regards, br...
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S
Suman Sumans
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Posdec

Address:Thoothukudi, Tamil Nadu, 628501

It has become usual habit for ICICI to rob money from customer but the explanation will be different . I was charged thrice . I don't know why RBI is sitting idle on those banks .Every time we have to shout at them for hours to get it resolved .Though I have money in my Icici they deduct MAB, I have to explain them still it has not been deducted from account as I haven't made any purchase .

RBI pls cancel the licence, PSU Banks...
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shankar kanojia
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary balance deduction in my account

Address:422401

Hello team,

I am a customer of icici bank from last 6 years, i have been always satisfied with your services but your customer service is very poor.

Now there is some unnecessary deduction in my account which i have highlighted below.

Posdec chg/20-06-16/1096/25+st
Posdec chg/20-06-16/1096/25+st
Posdec chg/20-06-16/1096/25+st
Posdec chg/20-06-16/1096/25+st

Can...
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hari_shankar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint of credit card — 4375512273893001

Address:New Delhi, Delhi, 110012

I have a credit card no-[protected]. I am using this care since oct-2014.In the last month my credit card bill was accrued on dated 28/06/2016 for the amount of 3885.84. On dated 26/06/2016 one amount of rs. 4680 has been credited in my account. After this payment all old due of my credit card has been cleared account was reflected in minus. After this everything was smooth and fine. But on 18/07/2016 i have seen one late payment charge...
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