ICICI Bank Complaints & Reviews

I vikas kumar having icici salaried account, icici bank deduct 402.5 rs as said ecs charges. Even without knowing on which thing they charge ecs. Kindly let me know why you deduct money with reason. It was happen on 6 aug 2016. My account no. Is[protected]. My phone no. Is [protected]. Dear icici your services are great but these type of things make customers unhappy. Please i requested you that before any transaction from your side, kindly inform or atleast message.In remarks give full details of transaction. Kindly you understand my problem.
Thanks and regards
Vikas.
[protected]

Icici claims to have a good multilevel security in form of id password grid number n as per me best is otp. For my shock ..yes shock as per icici customer care otp is not important beware.
2 weeks back my wdife had a online transaction of certain amount to a person, on first attempt no otp generated n msg displayed as error she tried again as no botp generated so she was confident for no transaction but again no otp n error msg so she tried again n this time received otp but again error msg as this time otp received so she checked balance n for our shock all 3 transaction are deducted from balance. We contacted customer care n as per them system was down but they assure our money will be refunded to our account. Next day we forwared level one complain but no response on mail. Next day level 2 complain n received a reply by Mr sindhu that all transactions are in void status n we will get back money. But for our surprise my wife received a call from icici cc n as per them it is possible that without otp transactions can take place in icici n we have to contact 3td party to get back our money.
My point is.
1. If otp not necessary for transaction why to send it, to give false hope of added security.
2. I have records of mail and otp but RBI needs 30 days time to lodge a complain, why so .. My money is not important.
3.very interesting fact, try on your mobile, i[censored] login to ur bank account not on app, Google ask to remember passeord, and as best of my knowledge non of bank password is saved by Google even i[censored] opt to save as its a security measure by banks at least by satandardcharted and SBI bank which I m using. But again a poor show by icici, Google will save icici id n password both n would not require a otp for transaction.
4. In elaboration of last point, example... My wife keep my mobile n card in same purse, as most of ladies, so if some one stole her purse n get access to mobile, he just need to login to icici site n Google provide them id n password n grid number on card. So total loss.

Not revealing details as its a public forun .
You can contact me at [protected]

Please refer to my complaint posted on 5/8/2016 on the above subject. pl. let me know the action taken in this reg. if nothing is heard from bank side i will take up the matter with PMO greviance cell. Pl. let me know the status of my complaint. iam repeating the contents of my previous complaint. I deposited Rs. 85800/ and Rs one lac on 15th and 17/6/2016 through NEFT from my syndicate bank account branch noida to ICICI Bank branch kalamboli, navi mumbai in the account no.[protected], IFSC code ICIC0002779, PEN BEZPA9550H. The receipt no is P[protected]and P[protected]. This account no. is in the name Reckon enterprises. I had taken up the matter with Crime branch mumbai who investigated the matter and directed bank authorities to credit this amount back in my account. Its now morwe than two months no action has been taken so far. For all purpose this account is being operated by fraudesters and instead of blacklisting this account it seems these fraudesters are being shielded by the said branch. The case needs to be investigated by fraud cell of the bank. I request once again to credit my hard earned money back to my account at the earliest or else i will be forced to take up the matter with PMO Greviance cell. Hope early response
Thanking you

Am venkatesh.G Ex employee of icici bank ltd.EMP ID :315554.i need realiving letter and experiance letter.

Few days ago, i had viewed my account statement & got very shocked after coming to know that, your bank had made the unfair deductions on three times on 06 aug-2016 for the amounts of rs. 250/- rs.250/- & rs.235/- respectively that too on three separate transactions for three transactions of incoming cash deposits made by my son imad khan parvez at an icici branch in bangalore, k. S.

As these deductions are highly unfair & unjustified, hence the same should be corrected by refunding it in my same bank account at the earliest.

So please take the necessary action & intimate me with your feedback a. S. A. P

Sender:

Mr. Nahed parvez, jeddah - saudi arabia
Holder of icici bank account #[protected]
Barkatpura branch, hyderabad, t. S - india
E-mail: [protected]@ymail.Com

I have a fd account (account number[protected] and every quarter, interest of rs.2734/- gets credited in my account. on 7th june 2016 interest got credited, as usual, but of less amount (rs.2660/-).

I have informed the bank and they promised that the issue will be fixed in 4 working days. its been more than 2 months now and the issue is still unresolved.

Please tell me what to do...

Dear sir,
This is darshan singh yadav was having icici bank credit card in the year 2016. Card no : [protected].

There was a credit total outstanding of 31000. Premium amount in this card when i stopped using this card is 25000. At this amount i was request for make emi on my whole amount, they take the 1000 cheque book and disappear (Not picking the call and no response) in between this time my bill running to the 31000. I have not paid and the case transferred to cibil.

I am not getting any proper resolution from the icici bank since last 3 month and they blocked my account too and i mailed the icici bank too many times for settlement but still not getting any resolution and they increasing my credit card bill frequently.

Sir please do the needful as the earliest because they blocked my account that why i am suffering with lots of problem.

Yours sincerely.
Darshan singh yadav

I have got rs. 100 against the request for rs. 2100 at icici bank atm (Atm id - sacw9659). So for the rs. 2000 less received, i searched for the security guard for 15 minutes, while calling icici customer care and raise a complaint for this.

My complaint got lodged however no security guard was seen around. The atm was adjoining some really doubtful surroundings like a video parlour, lottery shop, barber shop and what not. Really surprised for not finding the guard around to whom i can get the immediate help for this withdrawal dispute.

The complaint was booked, and i was expecting that the remaining rs.2000 will be reversed back to my account which never got withdrawn with that transaction. To my surprise, i got the sms after 2 days that "dear customer, we are unable to reverse the partial disputed amount of inr 2000 to account xxxx as it has been paid completely as per our records.

I have escalated this issue again to icici bank with a fresh request and also visited the nearest branch to register the complaint and understand the path forward, as i am feeling cheated with my pending rs. 2000.

It has been time that customers in india got accustomed to atm usage, and if such issues are carried out with such a solution then people will loose the trust in the atms as well as a bank in specific.

I am looking forward to get my hard earned rs. 2000 back. And hoping that icici bank will have the thorough check on the atm machine, the cash inside the machine, the cctv footage, and also will check whether the atm is rigged by some cash fillers or security guards.

I have registered a complaint on this page regarding my imobile unlocked in five minutes times a guy called me from this number and identified himself as icici customer care person ([protected]) and he told me he will charge rs10/- for unlcoking it. And he has taken money from saving bank account rs.3000/- left 92.45 i got message on mobile saying i have made debit card purchase for rs.3000. Which was shocking to me. I have all the message which this guy who had identified himself icici customer care

Please help help...

Myname vijaygiri m gusai i have already tarasction on atm icici bank 3000. But i have recevied only 1500. But myaccunt debited 3000. So stile i have not money receved left 1500. Already i have complent castamar care and near icici bank brach not solution still
Also bank atm cctv not working
O if possible help me myreturen mymoney.

Vijaygiri gusai mob.91 [protected]
Jamnaga gujarat

Dear sir,

Today i had paid my electricity bill from bill desk site amount was deducted from my account but not credited to mahavitaran (maharashtra state electricity distribution co ltd)
Kindly request you please credit my amount to mahavitaran and give me the confirmation as soon as earliest possible,

Details mention below,
Paid from icici bank account
Amount-440/-
Paid on 1st aug 2016
Refrance id-[protected]


Best regards,
Pravin rathod
[protected]

Dear madam (Chanda kochar),

My self raj from hyderabad telanagana, on sunday dated 07/08/2016 named mahesh & his friend came to my home. Where i was out of station. They misbehave with my family members. They forcefully tried to enter my home. Where my wife & 2 kids are got panic. He pushed the door, when it was lock from inside. He threatening saying that call your husband. I know he is inside. Forcefully tried to enter inside. When my wife said no he is in out of station still they didn't listen. They forcefully taken my wife mobile & dialed mahesh number & took her (My wife) number. Then she start shouted then he went out from my house & in front of my house they stay back till night. Its like house arrest my family.

My wife called me in panic situation. My wife & kids got afraid on this incidence. Where my family resides independently.

I took mr mahesh number [protected] & called him, to find out why he came to my home. Then i came to know that he came for icici credit card recovery team, he said he will report to mr nagesh p (Nagesh. [protected]@icicibank.Com - employee id 323138).

He said i have taken an icici card which is having due there is a total outstanding rs - 115904.18 /- against credit card account number [protected]

Note: i never had any credit card from your company when i was working in bangalore some one came to my office for credit card, i have applied for the same. Later on after 1 month when i called that person who took my details & application he said my application got rejected then i said to return back the document. He said it wont come back once rejected is rejected. It was happen in the year between[protected]I wont remember)

Now after 10 years, last month some one called me & he informed that i had a credit card which is having due. I said no way i dont have any credit card from you i denied. Later on he never called me. Now suddenly he came to my home???

Iam asking here on what basis your team done all these things when iam not there. Who given right to come my home & misbehave with my family members.


Here i want to resolve the issue if you are able to do it..

Hoping for the best

I submit that my card bearing no.[protected] was already blocked. Hence, i want to cancel my icici credit card, as i never used the card but the bank is charging more amount even though i have never used the credit card for any purpose.

Therefore, i am hereby requesting the authorities to cancel my credit card baring no.[protected] and send compliance report to my address / email immediately.

Hereafter don't send any message / mails / bills / correspondence to my address / phone. I will not pay any amount here after. As my credit card was already blocked long ago.

R. Buchaiah, credit card no.[protected]

The worst bank services if anyone can provide is icici, i dont understand why companies keep their salaried accounts to this horrible bank.
Somebody was trying to do a fraud transaction from my account due to which i called icici and requested them to block my credit card but their over qualified executive blocked my debit card, after receiving the message that my debit card has been blocked, i called them again and explained the situation.
Then they blocked my debit card and credit card both.
I had no card from min 3 weeks, after 10 times followup with them i had received my debit card.

Now i have received a bill with late charges, although have cleared everything.

I really request everyone who is reading this email that do not go for any kind of service with icici, if you really do not want to go with mental trauma.

Hi, my name is silva, i am using icici credit card since last 2 years and make payments at the end of each month before due date.
My service request # : sr[protected]

Similarly, i made a payment on aug[protected] infinity payment received, thank you 37, 495.00 cr) and in my cc statement its mentioned auto debit return fee and service charges inr. 862.39 when i enquired about these charges bank said that i have auto debit facility opted on my account and due to insufficient funds charges in my linked savings bank account. I have been also charged an additional atd return charge of 57.50 (04/08/2016 04/08/2016 atd-0xx4829-rtnchgsaug 16 57.50).

02/08/2016 auto debit return fee 749.90 dr.
02/08/2016 service tax 112.49 dr.

Why can't the system check for the due amount is paid or not before intiating the auto debit? Why is this charged twice both in savings and credit card.
I can accept this if i have not paid the due on time.

Sir/madam,

I have been your customer since 2006 or may be before that. I have taken a home loan in 2006 w. R. T account no - lbbtn[protected] on vijay kumar garg. Since it has been 10 years the total amount of rs 279165 has been paid by me. According to the loan agreement, there were total 120 emi's mentioned by your authorities which have been completed during this time being of 10 years. But in this process of 10 years only approx. Half amount is paid. I have been told by your authority person that by submitting certain documents and paying some amount your rate of interest will be deduced. So, as said by the authority, i did what they said to me and pay amount of rs 1502 approx. On dated[protected].
Since i am senior citizen, and condition of my home is not worthy. Last month when i went to your branch to know about my present status of overdues, i was in shock and approx. Half of the amount is still due on me. After seeing the loan statement, i was even more shocked, that the rate of interest was approx. 16% which was very huge rate of interest and even was not deduced even submitting the documents. I am very disappointed with your services and when ever i go to your branch to solve my problem, they always said me "that the system is not working". Its been a very disappointing journey with your bank and i am that much affected that i will never trust your bank if my problem will not got solved.
Thank you sir,

Mr. abhisek ghosal (an executive of college st, kolkata br.) his mobile no.[protected]. collect all the documents for opening a current account on dt. 28/07/2016. and committed us to open the account within 3 to 5 working days. but due to his negligence the account is not open till date. after chasing him several times he is not responding properly.

Hi i am nagesh patil took home loan from icici bank on this basis bank employees continuously called me and told me that credit card is totally free for lifetime but it is false i inquire abt it card no 4xxx9005 and once i was not able to pay bcoz i was hospitallised i called and inform to comstomer care i will pay in d nxt month pls dont charg late payment but they charged me thats y i pay only i used amt but they contiounsly charged me that amt so pls take action on this bank and reduce my amt

I have been trying since morning to contact customer care to un block my credit card, but all in vain. They are repeatedly asking in the recorded tape to provide card number which i gave them several time without any relief. My card no. Is [protected] meena mittal.& mob. [protected].

Dear cheating icici credit card team,

I am gangadhar k, from bangalore, i have been using the icici credit card past two years. My card no is [protected]. If you could see my all transactions of bills and re payed statements of icici. Being as human have financial problems i have not payed the monthly bill past four months later i have started paying monthly. Last june and july i have payed the monthly bill amount. But in this august month without my knowledge icici credit card team has debited my full of monthly salary. I do not have single rupee for this month for expenses. And even i have not paid monthly rent also. What the hell icici credit card team are giving the service to me. I dont want to request your cheating company just check my card details and close it.. As of now they have debited amount of 18, 378/- without of my knowledge and remainging balance is 6, 523/-. No proper response and your icici company is very worst than other banks. Just do the needful.. I dont want to use your cheating icici credit for further.