ICICI Bank Complaints & Reviews

Sir,
I, rajesh kumar, had applied for credit card two months ago. I have given my office address as my mailing address however same has been dispatched to anandpur (Kolkata) icici bank branch. It is requested that credit card be dispatched to my residential address.

P-2 /21 coast guard residential area, near mani square, em bypass, maniktala, kolkata-700054

Dear Sir,
I am an account holder with ICICI bank in sector 14 and sector 15 Gurgaon.
On 30th July 2016, I went to sector 14 branch of ICICI bank in Gurgaon to get a passbook and get it updated. While I was busy requesting officials there to get my passbook and netbanking activated, a fund manager there saw that my money in the bank account is kept idle in their account since last 1 or 2 yrs. So he advised me to transfer some amount to buy one of their policy saying that it will give me much more interest than keeping it idle. I told him that I will be require money anytime soon that's why I don't intend to do so. Still they kept telling me repeatedly to buy their policy but I told them in any case I should discuss it with my parents and family and cannot buy it immediately. But an official there Mr. Harshit Singhal (Contact no. [protected]) while telling me about all the benifits of their policy, untruthfully told other official that I have agreed to buy their policy and they immediately deducted a large sum of money as policy money from my other bank account which is with sector 15 ICICI branch without my permission or knowledge. I came to know about it with surprise and annoyment when I received bank's SMS on my mobile. Later I realised that they accessed my other branch account by using PAN details saved in their system. Mr. Harshit Singhal tried to make the situation look easy saying that there is a free look up period of 15 days within which if I want to cancel their policy, it will be cancelled without any questions and got the papers signed form me, and also gave me answers to some questions which I had to say by dialling a customer care number of ICICI bank so that the policy is started or refunded whatever be the case. Later, on 13th August 2016 (because I am going to need the money for some occasions and functions at home and my inability to pay such a huge sum as policy premium for the next 5 years) when I told him to cancel the policy, he said being Saturday he has got no access to the bank's computer system and said nothing can be done till 16th August 2016 i.e next Monday. On Monday he said that the free look up period is over and according to Bank Policy rules, nothing can be done form his end and he has to speak to his seniors/managers. Afterwards when I called him he said even his manager cannot refund my money and nothing can be done. Let me reiterate that I will be requiring money for some occasions and functions at home and I am unable to pay such a hefty premium for the next 5 years, I request that my money which was deducted by the bank's personnel without my knowledge or permission, be remitted to my bank account immediately.
I am constantly under burden and mental tension that my money is deducted from my bank account without my knowledge or permission and the bank is making me bound to their rules with their malpractices and fraud.
I have developed severe symptoms due to this stress and am having sleepless nights.

I will remain extremly thankful for your cooperation and support.

Dear sir/ ma'am,
I an adi b, i having a saving account in your bank at pune. my account no. is 098*******29. my father deposited 48400rs. respectively on19 /08/2016 you have deducted 242rs. as anw charges. the guy who opened my account told me that till 50, 000rs. there will be no charges and you can have n no. of transactions from outside the city but within india, because it is so called nationalised bank. so please do take correct action against those people because i think they are spoiling the image of the bank and reverse my money as soon as possible.


Adinath
[protected]@gmail.com
[protected]

I called ICICI Bank customer care to solve my problem as my atm card block due to non operation for long time.But they kept me on wait for 20 mins and neither of customer care representative responded.
So, My problem not solved and I had to bear costly mobile charges in addition. Why is there so lackadaisical attitude of customer care employees? If a customer's matter is o[censored]tmost urgency, then on whom he can rely?

My name is munikrishna k.in august 12th, 2016 my account has deduct rs.681. Due to 01506780 dp charges till jun-16. I'm not using demat account whenever. Then how to deduct charges i don't know. Please refund my money as soon as possible. My account number is:[protected] and my mobile number is [protected]. This is like a fraud. I'm not agree to this. Without prior information, then how to detect. Fraud fraud...,

I applied for a personal loan in ICICI bank last week. Before applying for the loan, i informed them that my CIBIL score is only 650. They said no problem. Then after two days, they informed me that my application is rejected because of some delay in my home loan payment. I clearly explained them before submitting the application that its not my problem. My home loan is with HDFC and they did not process the ECS in correct time. Thatswhy this problem happened. I corrected everything with my home loan and then only i submitted my personal loan application. Still they are saying they cannot process it. If they would have told me this before submitting the application, i would have tried in any other banks. This is the second time my application is rejected. This bank is not at all usefull for me. Iam planning to talk to my company HR to cancel my salary account with them and deposit it in some other banks. ICICI disappointed me.

I have been a customer of icici bank for close to 13 years now. Their online banking is one of the worst experiences any consumer can have. I constantly get "your session has expired error" while i am in the midst of a transaction. I have complained to their it dept and also sent screen shots. Their standard answer is to disable cookies and history. No - this does not help.

It is my sheer laziness that i am not transitioning to another bank. I would urge others not to bank with icici because of their poor applications

I have changed my home address as below. So pls send my credit card statement to the below mentioned address

Murugaiah
56, middle street,
Melagaram (Po),
Tenkasi (Tk),
Tirunelveli (Dist),
Pin code - 627818

I would like to inform u, that i am holding icici prudential policy and icici prudential manager told u can apply for loan, when i have applied for loan account, still now i have not received my money, loan account is open long time back thatis first of augest 2016, why so delay. Pls do as soon as possible.
Name rajesh sawlani
Mobile [protected]
Bangalore

Deposited rs 45000 in my icici account on 17th august'16 and icici bank credited around 44, 741 only.

I recieved a message stating that some anw charges 250+ service tax have been deducted.
While opening the new account nobody updated with this policy of icici or even if any changes were made in policy they could have updated us with a mail or message

I am always maintaining minimum balance. I am using icici account from past 15 years and maintain the transactions according the policies.
This is not at all acceptable. I want my money back.

My account is at
Jhalawar road branch, kota (Rajasthan)
Pin - 324007

Pallavi

Dear sir
I am minnie sajan who use to have a credit card when i was working with a company in mumbai. After recession i was without a job since 2002. I was unable to clear my dues. So the agent who use to call up for recovery once visited my house and told me to pay a sum of 600/- rs and he will close this acvount. I did so. Now after these many years a lady called asking my friends for my details etc. I do not understand how could someone enter into someone personal acvounts details etc. So many of my friends are being called i do not understand how have they hacked these details. While i called to ask her details she is not ready to disclose but asking only about me.
Secondly i am not employed anymore. I do not understand this harrassment too.
Can u help me out.
Thank you

My name is arindam mukhopadhyay.
I have applied for a personal loan before 2 weeks via an agent named
Dipanjan mondal. He has taken all my documents. Again after few days, asked for other savings account details, which i provided.
Whenever im asking for the status he's not giving precise answer. I have neither got my loan application number
Nor the agents aps id as asked by the icici customer desk for personal loan tracking. The customer desk also given a number
Called sourav (Phone: [protected]) to track the loan,
When i called mr. Sourav, he replied : mr. Dipanjan is not in his team.

Now, after so much of delay i want to cancel my loan application and kindly identify and take action against this agent
Who doesnt have any responsibility.

The agent name is: dipanjan mondal
His phone no: [protected]
His email: [protected]@gmail.com

Please take necessary action asap.

I have icici salary bank account and one icici credit card (Mumbai metro).

A month ago i received a call from icici representative offering icici credit card for extending current credit limit with promise that i will be receiving one credit card with current cr. Card number with extended credit limit.
I submitted my all documents to representative for hpcl single credit card with balance transfer of current card.

After 20 days i received 2 credit cards - jet airways amex platinum card with different card numbers

Which has no credit limit. When i am trying to swipe this card, it shows insufficient credit limit.
Its a clear case of fraud or making fool by icici representative just to complete their monthly targets.

This is so embarrassing for us when we swipe it for shopping and it gets declined.

I am very disappointed with icici bank services and frauds.

I want to know which card has how much credit limit and how come icici bank can issue 3 credit cards of same bank.

The sales executive details on acknowledgement slip is as follows

Emp code a00001, ram yadav (Phone.[protected]) which is switched off from the day i applied for this.

Strict action to be taken against this person.

Dear sir/madam

I filed a complaint about transferring 25, 000 rupees to wrong account through my corporation bank branch on 2nd july to icici bank. After 1 month follow up with icici bank they c j rajesh customer service manager said “we tried to reach the wrong beneficiary to seek his authorisation to debit his account, however could not establish any contact with the beneficiary.” my first question is how can icici bank registered such account whose contact number, email id and physical address all are fake.

I want my money reverse into my account.

Thanks & regards,
Gaurav kapoor

Need statement of my loan account and my loan account # is LPSAL[protected]. I want to repay the loan amount and close the loan for some personal purpose. I have checked with the person who arranged loan for me and he said you have to contact agraharam branch for further details and I will share 1 person # to whom you can check the details for the same. After that I tried many times but he didn't pick the call. I just want to know the pending amount in my loan account and if I close loan account next month how much I have pay. Thanks

I have saving acount in ur branch & by mistake i could not maintained minimum balance of 10000, its about 9800 or similar amount after 7-8 months, i got call & balance is dected by 5000 without any message alert, pl. Call on my given number for details information other wise i will launch leagal fir against icici bank & same with rbi & in others cinsumer court. I will wait for ur respnse within 24 hours & after that i will take leagal action. I haven't received any message alert regarding this.

I have used my uco bank atm card for withdrawal of rs 500 on 16/08/2016 at 19:40:15 from icici atm at md muribur rahman, kamrup atm id - nfuc0000. Rs 500 balance got deducted from my a/c but, not found any cash from the atm machine. So please reverse my deducted amount rs 500 immediately.
Regards :
Manoranjan shakhari
Assam, guwahati -16
Mobile - [protected]

My debit card has been blocked for online transactions. I haven't entered any wrong details during performing any online transaction, but on 8th of August i got a mail stating that my card has been blocked for online transactions. I have tried to reach the customer care numbers of Chandigarh and even talked to the Bank officials but there has been no help.
Kindly resolve the issue ASAP.

I booked a provouge ladied watch on promotional mails being received on my mailing address on 1st august 2016 & paid rs. 240 by my credit card. Till date i've not received the watch. I didn't get even a confirmation from the bank but just received docket number of gojavas the logistics. On contacting them i come to know that the watch has been returned to the sourceon some technical issue, i'm unaware ones again. I've already paid full money & what to do i don't know. Gojavas docket number is mumpugp 854640 dt. 01/08/2016. Please return my money.

Hi,
I have to deposit cash on daily basis its my company account but any time bank server is not responding they don"t deposit cash at paschim vihar new delhi branch and also rajouri garden branch has a problem they don"t speak politely there customer even staff behavior is also too bad rajouri garden branch told me clearly they don"t deposit my cash they u told me have to deposit in u r home branch if home branch network is not responding so i have to deposit in another branch id they they don"t deposit the cash for other branch so why the open the bank they has to close bank day by day icici bank service is going to down...