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3.3
Updated: Jun 2, 2026
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J
Jigar Chahwalla
from MUMBAI, Maharashtra
Sep 2, 2022
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I have seeded my ICICI Bank account details on the EPFO website on 29th Aug 2022 and its still pending for verification from Bank's end.

Due to this I am unable to raise claim on the EPFO website for my emergency.

Can you please guide us who will be approving it
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c3wp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    sourabh0552
    from Noida, Uttar Pradesh
    Sep 2, 2022
    Resolved
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    Resolved

    I am Sourabh Mishra, amount of RS 826 was debited by ICICI bank on 02 Sep 2022 without sms alert or email . The transaction mark is DP CHGS till July 2022. I have never been charged for such things . I would like to know what are these charges ? If these are new charges there was no prior intimation about this transaction.
    Please refund my money else close my account .
    Jul 5, 2023
    Complaint marked as Resolved 
    Issue was resolved thanks icici
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c29s) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Shreyansh28
      Sep 2, 2022
      Resolved
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      Resolved

      Address: Surat

      Recently, my lifetime free credit card was about to expire. I went to the bank branch where I have my account to apply for a new credit card. Ideally, I wanted to purchase the same lifetime free credit card again alongwith ensuring that the credit profile that I have built over the years continues.

      The responsible relationship manager and his associate informed me that I could not apply for the same type of credit card again and that I had to apply for different credit card. He influenced me to purchase a chargeable credit card instead.

      I realised that this could is not the case and I could apply for whichever card I wanted to. Now I am trying to get this reversed / corrected.

      Request your help in getting this to the right authorities to solicit a timely response / action.
      Oct 3, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 02, 2022
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c29k) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        BirajRath
        from Delhi, Delhi
        Sep 2, 2022
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        Shocked to find that some consumer loan taken by me from ICICI bank was showing outstanding since 2003. Apparently, one cheque EMI worth Rs 3150 only bounced back then and due to that penalty, interest etc was added and amount came to Rs. 18, 922. No letter, communication or call was made to make aware of this for 18 years!
        In any case, now that I was settled the full amount on 9th August 2022 and also received no dues certificate, the CIBIL report has not been updated and also in spite of my dispute being raised on CIBIL this has not been rectified.
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 02, 2022
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c2av) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Sep 02, 2022
        Updated by BirajRath         Please check ref ID Reference ID - 000XNaHGRDP0TFG3 from ICICI Bank Customer care email posted today
        Already written to customer care several times earlier as well.
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          S
          Sumit Kawalkar
          from New Delhi, Delhi
          Sep 2, 2022
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          Credit Card first EMI paid but showing entire amount as due

          Please help in resolution of the query.
          I had made a payment which was made as an EMI offer from ICICI Credit card on 2nd Aug'22, but EMI is not reflecting and it is showing entire amount as due amount now.
          First EMI was deducted on 4th Aug....
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          S
          [email protected]
          Sep 1, 2022
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          I am Shaikh Mohseen Mohd Shareef, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till Jul-22 on 1st September 2022

          I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

          I need my money back and am ready to comlain anywhere else if needed
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 02, 2022
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c2ap) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Sep 02, 2022
          Updated by [email protected]           [protected]@icicibank.com
          This is not valid email.
          Please send me the email where I can complaint my problem
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            A
            ARJUN S GOWDA
            from New Delhi, Delhi
            Sep 1, 2022
            Resolved
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            Resolved

            ICICI Bank executive called me regarding credit card which I'd applied for coral card
            Instead she said platinum card is approved and I need follow few steps and she made me apply for FD Credit card with 10000 as deposit. Initially I thought the amount would be credit limit but then after all the procedure the amount got debited from my salary account and deposited to FD account. I visited the nearest branch for cancellation of my credit card and release my lein amount but all the response I got was to call customer care which is voice assistance and would not connect to any executive to raise a concer
            Oct 6, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 03, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c3x2) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              J
              Jessy Paul
              from Hyderābād, Telangana
              Sep 1, 2022
              Resolved
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              Resolved

              Address: Hyderabad

              Hi team

              I made transaction of Rs 65000 on august 30, 2022 from my ICIC bank account ending with 3673 via Gpay app attached screenshot for your reference. But amount is not credited to axis card ending 6084 biller yet. Request you to please reverse or refund the amount bank to my icici bank account. Appreciate your help on this on priority basis.
              Oct 5, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Sep 01, 2022
              Updated by Jessy Paul               I have reached out to ICICI Bank they said amount is successfully debited, we cant take any complaint which was weired. Axis bank has taken complaint and claimed they dint received any payment yet. Gpay team claims that amount is debited from them successfully. I dont understand why my parent banker is not responding to this matter. Rs 65000 is big amount for me please refund the amount back.

              Verified Support
              Sep 03, 2022
              ICICI Bank Customer Care's response               We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c3x7) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                Rameshr01
                from COIMBATORE, Tamil Nadu
                Sep 1, 2022
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                Address: Icici bank Ram nagar branch Coimbatore

                Hi Im Ramesh R I'm maintaining Salary savings account in ICICI Bank for more than 7 years in Coimbatore Ram nagar branch ac no[protected] . I have received an sms regarding the account is going to close due to numerous UPI transaction were made in this account. For try that I have approached the home branch i haven't received any solution till now. I need this account some some EMI NACH is registered in this account only .pls help with solution to maintain this account.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c0lz) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Reply
                Rameshr01's [Complaint's author] reply, Sep 6, 2022
                Hi what is UID .Pls confirm the correct mail id . Since the mentioned mail id is getting bounce
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                  G
                  gupta5610
                  from New Delhi, Delhi
                  Aug 31, 2022
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                  We bought 5 ICICI "MONEY MULTIPLIER BOND-0898-MMB- THREE" in 1998 whose face value was 4k.It's redemption date 5.12.2022 ( 2 ) & 01.05.2023 (3) is given on certificate I have been trying to connect with ICICI BANK but they have no clue for the same
                  BOND DETAILS:

                  Name of the Bondholder Ashish Gupta U/H Kanchan Gupta
                  No. of bonds : 5
                  Bondholder No. 4374-198
                  Distinctive No. :31254, 31253, 10609, 10610, 10611
                  Certificate No : 22592, 22591, 7552, 7553, 7554

                  My address for communication is as follows:
                  Ashish Gupta,
                  A4 Rail Vihar apartment Sharda Niketan Pitampura New Delhi 110034

                  Email : gupta.[protected]@gmail.com
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c0lt) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    T
                    Tejs02
                    Aug 31, 2022
                    Resolved
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                    Resolved

                    Cashtxnchgs-branch-Jul '22 money deduction

                    Hi Team,

                    Account Number:[protected]
                    Transaction Date: 30 Aug '22
                    Transaction ID: S71186540

                    I am ICICI account holder, 30 Aug '22 month my account got deducted as "CashTxnChgs-Branch-Jul22+GST" charges without my knowledge.

                    Jul'22 - Rs 4130

                    I want you to refund the amount.
                    Without customer knowledge debiting the money is showing the cheap behavior. And charges...
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                    S
                    SureshBabu_2000
                    from Guntur, Andhra Pradesh
                    Aug 31, 2022
                    Resolved
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                    Resolved

                    Hi Team,

                    Today I have randomly checked my bank statement in ICICI mobile app, I came to see this deduction of 1899, and i am sure that i have not applied (or) asked for this policy, ,
                    Please take a look on this,

                    If you need any further information please let me know.

                    Thank you
                    Oct 3, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 02, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      KIDHOOD EDUCATION
                      Aug 31, 2022
                      Resolved
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                      Resolved

                      Website: merchants.fiserv.com

                      Date of Incident: 31st August 2022 and every month
                      EDC Machine Serivce provider : ICICI MERCHANT SERVICES(FINSERV)
                      Merchant Name: KIDHOOD EDUCATIONAL SOCIETY
                      Merchant ID: [protected]

                      I have to write this complaint with deep pain. Mine is a small Preschool, we are suffering a lot with every penny of money and this ICICI Merchant even after closure of EDC machine and handover to them, every month from our Bank account ECS debit is happening for Rs.250 and on 31st August 2022 there is a ECS debit of 4425. Why?
                      Even after not using the machine, will they loot our money.
                      I request the respective authority of Consumer complaints to please look into this. For us every rupee matter. Neither there is a proper facility to cancel the ECS with ICICI Merchant.

                      Please get our amount refunded.

                      Our contact no.: [protected]// [protected]
                      Oct 2, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 01, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        sudip135
                        Aug 31, 2022
                        Resolved
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                        Resolved

                        I applied for ICICI insta saving account online through ICICI portal on 24/08/2022
                        After the fund (20000 rs) transfer the page closed and account was never opened neither I received any notification from the bank on payment and refund.

                        I raised a complaint to ICICI customer care case number 000XNaHG7QS7Y9H1, customer service responded that I have to visit branch physically.

                        I went to ICICI branch and they told are are not able to find anything.

                        This is how ICICI service is not, create trouble to users.

                        I want my refund as soon as possible.
                        Sep 22, 2022
                        Complaint marked as Resolved 
                        Refund Received
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 01, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0byka) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Sep 03, 2022
                        Updated by sudip135                         Which email id?
                        Is [protected]@icicibank.com a valid email id?
                        Sep 06, 2022
                        Updated by sudip135                         ICICI Customer service team, stop ignoring your Customer. You have taken the money so please do your job and look at money complaint and refund my money.
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                          M
                          mohdmustafa86
                          from Mahbubnagar, Telangana
                          Aug 31, 2022
                          Resolved
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                          Resolved

                          Address: Mehdipatnam, near choti masjid Alapati Nagar, Mubassir Residency 103

                          I not converted any transaction of my credit card to insta offus emi .This has been automatically done by bank please reverse all the charges cutted in multiple transcripts on 25Aug 2022
                          A/c:[protected]
                          Oct 3, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Aug 31, 2022
                          Updated by mohdmustafa86                           Reverse the transactions i will pay my card bill at once

                          Verified Support
                          Sep 01, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            mailrajupandit
                            from Bengaluru, Karnataka
                            Aug 31, 2022
                            Resolved
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                            Resolved

                            ICICI Credit Card is not getting delivered and customer support are not giving updates

                            I have applied for amazon pay ICICI credit card on 24th July and during that time i have been told that will be delivered in 1-2 weeks. But its been more than 2 months i have not received it yet. i have called to customer support many time either they disconnect the call if ask more questions on what next can be done or they keeps on telling "your card is approved and will be delivered once printed" or they says there is a technical issue....
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                            devilbro
                            from jhunjhunu, Rajasthan
                            Aug 30, 2022
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                            Eazypay portal is showing pending to my successful transaction

                            Address: pune

                            I had made done a transaction of 22, 453 through google pay on eazpay to pay my college fees but it got deducted from my bank account but never get successfull on eazpay portal and is showing 'pending' status only. please help in redressing my grievance asap. my upi transaction id is '[protected]' ....
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                            S
                            sur25
                            from Delhi, Delhi
                            Aug 30, 2022
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                            Issue with amount deduction of rs. 706.82

                            I am the a/c holder of icici bank.
                            Now they have charged rs. 706.82 under this category dcardfee0259aug22-jul23+gst
                            on 26 august 2022
                            I am not aware what type of charges are these.
                            They says there is no charges o[censored]sage of card and now they deducted my money. Irony is they don't even notify this deduction.
                            Kindly refund my money back to my account.

                            Who has given right to icici bank to deduct...
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                            Parasuram Padmanabhan
                            from Noida, Uttar Pradesh
                            Aug 30, 2022
                            Resolved
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                            Resolved

                            My Fastag Account Deactivation and account closure

                            I'm Parasuram Padmanabhan. This is to bring to your attention that I sold my Car bearing Registration number DL7CF6172 on 27th Aug'2022. Same day I applied for closure of my account that was successfully submitted. However. due to oversight I forgot to remove the Fastag Sticker from my Car. Therefore, debits happened from my Fastag account and finally account became negative. I received an SMS Alert today on 30th Aug that my account is negative...
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                            K
                            kkunalpr
                            Aug 30, 2022
                            Resolved
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                            Resolved

                            Rs 590 was debited from my account. I didnt got any sms or notification.
                            I received my salary today on 30.08.2022. When i opened my netbanking account, i saw that the sms which showed the money credited as salary is not displaying. I didnt go or spend anywhere so how can it show less. So when i saw the last 10 transaction, it showed Rs 590 has been debited in the remarks section "ECSRTNCHGS280822_SR[protected]" was displayed. Now what is this deduction i do not have any idea. If i was supposed to pay anything you people should say it either on phone or sms.
                            PLEASE REFUND MY HARD OWNED MONEY.
                            Oct 2, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 01, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0c035) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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