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ICICI Bank Complaints & Reviews

3.3
Updated: Nov 16, 2025
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ICICI Bank reviews & complaints page 80

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A
Ayu-
from Jaipur, Rajasthan
Aug 26, 2022
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Address: Mumbai
Website: ICICI

ICICI Bank — ICICI Bank Dp charges[protected] dp chgs till jul-22
Ayu-
from Jaipur, Rajasthan

26 Aug, 2022
I am Ayushi. 826 Rupees has been deducted from my account as[protected] DP CHGS TILL JUL-022)DP charges on 26/08/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
ICICI Bank customer support has been notified about the posted complaint.
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    B
    Bala Mayak
    Aug 26, 2022
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    My account has been debited with ₹826.00. I have not received any intimation through SMS or email. I'm not sure why these been charged for me. I need an explanation.
    ICICI Bank customer support has been notified about the posted complaint.
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      A
      Abhijitro
      from Howrah, West Bengal
      Aug 26, 2022
      Resolved
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      Resolved

      Loan Application Number-[protected]
      On 3/08/2022 i have applied for home loan transfer at icici bank.I was eligible and i uploaded all the necessary documents and paid the processing fee of Rs 3717.For many days there was not any response from the bank or from my relationship manager.Then i tried to reach bank and relationship manager.They were saying there is some technical issue and not giving me any valid reasons.They stopped picking my calls .They wasted my 20 days and when i told them to cancel my home loan they said processing fees is not refundable.I only asked them to provide me with the valid reason why my home loan application is not processed for so many days.They are not refunding my processing back.The bank did this kind of fraud activity and maybe they used to do with other customers as well.Please take action against this and Let me have processing charges back.
      Thank You.
      +1 photos
      Sep 30, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 30, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwlk) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        D
        Divakar Chandan
        Aug 26, 2022
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        Resolved

        Address: Jamalpur munger bihar

        I applied icici credit card application no[protected] and my application got rejected by bank and I asked the reason for rejection then reply to me this type of msg We regret to inform you that your application[protected] for ICICI Bank Credit Card has not been approved. The application for a new credit card is evaluated on a combination of parameters such as income, credit history, payment track record of other loans and credit cards (if any), etc. But According to cibil beuro i.e good cibil 776 and 100 percent payment record on my other credit card and good earing per month i.e 50000 per month from salery.so please not give a fake reason for rejection of credit card so I want to exact amd proper reason for rejection of my application.
        Sep 30, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 30, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bwla) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          Rodge123
          from Kalyan, Maharashtra
          Aug 26, 2022
          Resolved
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          Resolved

          Got call from number [protected] telling me that I have health insurance activated to my credit card if I want to deactivate it share the USER ID number, by mistakenly I have shared my USER ID but doubted when she asked me the debit card details, I refused to share that details to her and cut the call.
          I have temporarily blocked my credit card and have disable the online transaction usage of the cards for the safer side.
          Sep 27, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 26, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bp8q) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            Mayuri reddy
            Aug 26, 2022
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            DMC/[protected] DP CHGS TILL J
            UL-22 826.00

            Why ICICI bank debited 826 money from my account?
            I don't have any mutual funds.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bo44) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              T
              Taizan
              Aug 26, 2022
              Resolved
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              Resolved

              Dear ICICI, I was told that there is no montly and yearly charges for my demat account but I could see that RS 825 has been deducted on DMC/IN[protected]DPC HGS TILL JUL -22 transaction, can you please explain and be open to all your customers?

              Thanks,
              Raja
              Sep 28, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 28, 2022
              ICICI Bank Customer Care's response
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0brha) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sured4321
                from Nagpur Urban, Maharashtra
                Aug 26, 2022
                Resolved
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                Resolved

                To
                Amazon Pay/ICICI/Concern,

                i would like to raise a complaint to ICICI +AMAZON for doing a fraud to me i was using my amazon pay card ending with last 4 digits 9007 i did some shopping by using my card, i had never been intimated that i am not suppose to use my card above certain limit.

                A)why & for what the card has been given then do i am supposed to put it in my wallet & occasionally wave in the air to show off instead of doing transactions????

                b)where it was mentioned that rewards point above 2000/- rs in a month is upper cap for any card.

                c)furthur no here i was intimated that my usage is getting above the upper cap of 2 lakhs rs in a month.

                d)why were my orders taken & were not cancelled when they were crossing the upper limit of shopping in a month ???

                e) kindly prove that I used my purchased items for commercial uses as they are for us at home .

                Further i will not beg you to reactivate my card it's up to you because if i use my card you people also get revenues but (YES I WANT MY REWARD POINTS CREDITED TO MY ACCOUNT AS THEY WERE EARNED ON ALL VALID PURCHASES. I HAVE ALL RIGHTS TO GET THE SAME KINDLY CREDIT MY REWARDS POINT TO MY AMAZON ACCOUNT) I have already stopped using your card for shopping since you put my reward points on hold last month, and was used for only making utility bill payment on amazon last month.

                NOTE:- I am surely going to consumer forum as this is not the way to treat your customers by blocking there cards & eating there rewards points as per your wish & one sided decisions
                Sep 28, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Aug 26, 2022
                Updated by Sured4321
                Please check my Transaction history and rewards point showing on current statement is wrong I have never used my card for shopping purpose in last month after you put my points on hold. Kindly check my card statement properly before providing any resolution.
                Verified Support
                Aug 28, 2022
                ICICI Bank Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0brh9) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  N
                  nalla7650
                  from Kalwakurthy, Andhra Pradesh
                  Aug 26, 2022
                  Resolved
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                  Resolved

                  TO
                  ICICI BANK TEAM

                  Dear sir/Madam
                  I am Nalla Alivelu
                  Kalwakurthi, Telangana.

                  SUB: Wrong account added in my cibil report.

                  I never applied for a Loan from ICICI bank
                  but One account was added in my cibil report.
                  details are
                  Loan A/C L9MBN[protected] Date of opening 27/03/2009 Sanctioned AmountRs.47, 400.
                  but its not mine
                  i request you to please check with your records and remove this account
                  from my cibil report.

                  Thanks & regards
                  Nalla Alivelu
                  Call +91 [protected]
                  PAN: DZDPA7650D
                  Mail ID: [protected]@gmail.com
                  Control Number : 4, 873, 086, 893
                  Sep 28, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 28, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    D
                    dshariff
                    Aug 26, 2022
                    Resolved
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                    Resolved

                    Overlimit fee credit card charges

                    Dear ICICI Bank credit card,
                    I am customer using ICICI banking and credit card service for the last 15+ years. I see an over limit fee being charged for my credit card transaction for the first time in my 15 years. Usually, I get declined transaction notification/message due to insufficient funds when i hit credit limit but this time, it so happened that system allowed the transaction and applied the penalty (over-limit fee). Surprisingly,...
                    +1 photos
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                    S
                    SatishVPatil
                    Aug 26, 2022
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                    Address: Ozar Nasik

                    ICICI Bank — From my A/C Rs 826/- debit as DMC DP CHGS
                    Dear Sir,

                    I am using ICICI bank a/c for the past 10 yrs. For the first time, my account is debited with Rs 826/- without any prior intimation. Kindly revert back the charges debited. I have not availed any extra services from ICICI bank.

                    DMC/IN[protected] DP CHGS TILL JUL-22 AMT RS.826
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bo4h) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Shivaprasad Nanda
                      Aug 26, 2022
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                      Address: E-CITY, BANGALORE

                      Dear Sir,

                      I am using ICICI bank a/c for the past 10 yrs. For the first time, my account is debited with Rs 826/- without any prior intimation. Kindly revert back the charges debited. I have not availed any extra services from ICICI bank.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                      1 found this helpful
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                        N
                        NANDAN KUMAR saw
                        Aug 26, 2022
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                        Address: India

                        Rs 815.61 deducted from my icici bank account without any prioer information on 26/08/22. I haven't bought or sold any share in last 1 year.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bo5t) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          akshay_28
                          Aug 26, 2022
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                          Resolved

                          I referd my friend in icic direct. But i didn't received the referal amount.
                          And i got a message as below
                          Dear Customer, IMPS Txn Ref.[protected] for Rs 400.00 is timed out at Beneficiary Bank on 22-Aug-22. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.
                          Please resolve as soon as possible
                          Oct 4, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 27, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bqry) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            kasireddy88
                            from Hyderabad, Telangana
                            Aug 26, 2022
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                            I am Kasi Reddy. 481.83.00 Rupees has been deducted from my account [[protected]] DP CHGS TILL JUL-22) DP charges on 25/08/2022.

                            I have never activated and used my Demat account till now.
                            There was no prior notice.I haven't received any deduction, i haven't done any KYC activation for Demat Account opening with ICICI.

                            I didn't even received a message from ICICI bank that amount is deducted for Demat account usage messages to my mobile. I need justice and my money back immediately.

                            I want to know from when these charges are deducted from my account and how much?, also i want a clarification that when i have opted for demat account.

                            Thanks & Regards,
                            Kasi
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              Abhilash1896
                              Aug 26, 2022
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                              Rs. 989 got deducted from my account saying ECSRTNCHGS. What is this? I need an answer from ICICI bank.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                sid779
                                from Kanpur, Uttar Pradesh
                                Aug 25, 2022
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                                Hi team,
                                I did two txn of Rs 4000 each, while one got stuck and other succeded.
                                Now ICICI care officials only have record for 1 successful txn.
                                For other txn I would like to initiate refund as it has not reached to KESCO.
                                I have shared the required details below.

                                Eazypay txn id: Did not get it as I got redirected to session timeout page.
                                Mode of payment: Debit Card
                                Date of transaction: 24 August 2022
                                Amount Debited: Rs 4000
                                Mob no. [protected]
                                Account Statement: attached below.
                                Card No: 559601xxxx3545
                                Also attached account statement for two txns as proof.
                                +1 photos
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 27, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Sep 04, 2022
                                Updated by sid779
                                Hi team,
                                Please update on this.
                                I'll assist if any help required from my side.

                                Thanks
                                Hi team,
                                Please update on this.
                                I'll assist if any help required from my side.

                                Thanks
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                                  V
                                  vinodvrn
                                  Aug 25, 2022
                                  Resolved
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                                  Resolved

                                  Hi ICICI bank team

                                  I am an ICICI bank customer since 2014. This year 2022 826/- rs got deducted from my account without any alert message. I am not actively using the ICICI Demat account and at the time of account opening, the bank representative didn't inform any charges. But still this amount got debited from my account on 25th August 2022. DMC/ DP CHGS TILL July-22 is shown in the statement. So please make sure to credit the amount which has been debited so far and ensure that further debit does not happen.

                                  Also feel free to reach out on my mail id - [protected]@gmail.com

                                  Best!

                                  Varun Gaur
                                  Sep 30, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 28, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
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                                    Vignesh2918
                                    from CHENNAI, Tamil Nadu
                                    Aug 25, 2022
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                                    Dear ICICI BANK, I am Vignesh., How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 826.00/- deducted as DMC DP CHGS TILL jun-22. Stupid Work by ICICI

                                    No has asked regarding that, with out explaing just deducted money, Fraud cheating activities.
                                    There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My icici
                                    Account Number is[protected]
                                    Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe to return back .
                                    Mail id - [protected]@gmail.com
                                    +1 photos
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Bhagwati Jhamnani
                                      from Jaipur, Rajasthan
                                      Aug 25, 2022
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                                      Address: Shahibaug, Ahmedabad

                                      On 20th August, 2022 someone has deposited amount of 9700 in the Cash Deposit Machine, the money got stuck in the machine without any receipt the machine showed the error and went back to the home page. Its been 5 days still there is no action from the branch and also there is no response from the customer care of the bank.
                                      +2 photos
                                      ICICI Bank customer support has been notified about the posted complaint.
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