ICICI Bank Complaints & Reviews

1. I write this complaint at the last resort after facing a lot of harassment from you employees at various levels.
2. This is with reference to my Savings Bank Account No[protected], with an online linked FD opened with Singhad Road Branch, Pune wherein online it showed me that I could have an credit card linked to that account.
3. After opening the FD, I inquired the same from your Customer Care who told me that an insta credit card can be obtained over the counter at any branch. However when I inquired the same from Singhad Road Branch, Pune they told me the same was not available.
4. As I told them what was told to me by the Customer Care, they promised me that they would find about it.
5. After 2-3 visits for the same to the branch when I met the manager, Mr Aditya Marathe (mobile no [protected]) he promised me to get one.
6. Again on 2-3 visits to the branch later, he was finally able to MANAGER one insta credit card on 18 May 2016. Subsequent to which he assured me that this would be activated by 23 Jun 2016.
7. After not getting the card activated even after 10 days, when I contacted him, he again promised me that it would soon be activated and now after about 20 days the card has not got activated. Mr Aditya Marathe does not even respond to my calls now.
8. Such is a totally unprofessional behavior from an employee of ICICI that too from a so called MANAGER. Even if there is some problem/ delay in getting the card activated he should at least have the courtesy to respond to my calls. On contacting the customer care they tell me to visit the branch.
9.I had chosen ICICI out of all the banks just with the reason of having a wonderful relation in the past, but thte kind of attitude that i have received from Mr Aditya Marathe, I now have a totally different perception about ICICI Bank.
10.I am also now sure now not to recommend ICICI Bank to anyone. Totally disappointed with ICICI bank especially with MR ADITYA MARATHE

Hamitesh Singh
[protected]


PS Mobile call records and text messages supporting the above statements can be produced if required.

Hi
Ac#[protected]
Card#[protected]
Pl#lpdel[protected]
I withdraw cash for rs 2000.00 using my icici visa debit card, from bank of baroda atm. However i didnt get the cash, and amount was debited from my account. The issue ws raised. But, my pl emi from icici bank was pending. Because the issue was not resolved. My account charged with check return fee,,, and some other charges will be added. It was not my mistake, that you will charge me. Becuae of this, my credit history is getting worse. And i am not getting loan from any where. On top of that, on my credit card, i have limit of 30, 000.00. Because of interest its overlimit. And you charge me 500.00 rs late fee plus,, service tax. And interest is more than 1000.00 rs.
Kindly fix it, return my money please.

08/06/2016 lpdel[protected]-lt1-3292 dr. 3, 609.00
2 08/06/2016 rev of txn 4049 dt 31/05/2016 cr. 2, 000.00
3 07/06/2016 lpdel[protected]-rtnchgsjun16 dr. 57.50
24/05/2016 overlimit fee 500.00 dr.
24/05/2016 service tax 72.50 dr.

I have applied for icici bank credit cards, then approximately after 15 days of application i got call from blue dart services to confirm address for dispatching credit card. And i confirmed my address then a person from blue dart told within 2 days i 'll bring your card at given office address. many days has benn passed and i didn't get credit card from any courier services. suddenlly before two week approx i got meaasge from icici bank like... Dear Customer, your icici bank mastercard platinum chip credit card has been returned undelivered. After getting this message, i called to customer care many times but till now i didn't get any appropriate response from anyone. so plese try to get solve this problem ASAP, otherwise if any incident will happen from my credit card then who will be responsible for this.

Sir, We have buy two wheeler loan last 10yr back and we have clear installment amount also but sorry to say still we have moving to bank and two wheeler dealers but nobody replied me where as we got my NOC Certificate.Please arrange thankful to u.

Balmiki Sahu
Ph-[protected]
Two wheeler Number-OR07M-8108
Purchase from 2006 start installment.

email-balumurty.[protected]@gmail.com

Dear sir,

Please provide my atm card. I was suffuring from your service because i was registered complain on 24th may and they tell me that your card will be provided in 7 working days then after 7 days i was going my nearest branch of icici and they tell me for call to speed post office there nobody receive my call after 3 days i was call your customer care number they told me that your card will come monday but till 3rd week is running but till i haven't received my atm card.
I am very frustrated with this type of service.
Please do the needful at your icici bank service standerd.

I have been using your services from last two years and very pleased with the instant mobile and internet banking but only one thing annoying me to write this review and that is from last five moths while trying to withdrawal money from icici atm with debit card my icici debit card is not working at your any of atm machines whereas it is accepted by other banks atmm machines. Why this happening? Please help me.

Hi all,

I am d chinna masthan. My icici a/c#[protected].

On 02-june-2016, my brother transferred rs1000/- into my icici account from his hdfc bank account. The tracking number is: n[protected].

My brother hdfc bank a/c#[protected]


The rs1000/- amount is debited from my brother account but the same is not credited into my icici bank account. Please take a look into it.

Dated on 04jun 2016 during transaction on atm machine (pinjore haryana) power failure observed due to this i am not got the cash and money detected from my a/c. this transaction is done about 8:05 to 8:10 pm(5000 rs).
i have already complaint the same on 05 jun 2016 but i didnt get any response regarding the complaint.
please do the needfull on urgent basis.

regards
ravinder kumar
a/c no.[protected]
branch baddi
atm location: pinjore near DAV pre- nursery school

Icici registered mobile number : [protected]
Icici registered mail id: [protected]@gmail.com

On 09-apr-2016, i have purchased an item of worth 2739/- through paytm in 3 emi's; and returned it immediately as i have received duplicate item.
Seller has also responded and refunded an amount of 2739/- back to the bank.

But still icici bank is charging emi every month in my cc bill.
How can they charge interest and amount from me when there is no outstanding of that money?

I made a conversation with icici bank customer care people regarding this, and they are completely telling that it was my fault. Please refer to conversation below.

"we would inform you that emi cancellation/ foreclosure of emi is not dependent on the merchant order cancellation. Hence, for emi cancellation the card holder is supposed to call the bank call center.

We wish to clarify that refund of rs. 2, 619 was updated in your april 2016 statement, after that we have not received any request for the emi cancellation/ foreclosure from your end hence emi was continued till may 2016 as per the tenure selected for 3 months.".

I have booked an air ticket on yatra.com website on 1st february 2016, amount 5000 +. Which i have converted in to 6 emi. But i cancelled the ticket on 10/02/2016 and they refunded half of the amount back to the credit card. I called the customer care and intimated them that i have already paid 3 emis and stop the rest 3 emis and paid me the extra deducted emi of may - june back to my account. Again i can see an emi in my bill of june - july. I want my amount back with interest charged by icici. My phone number is [protected].

Dear team,

My account number is[protected] from the hyderabad dlf branch. I'm writing you this as i have faced legal issues with a cheque bounce case.

Every 2nd of month, i. Pay rs 8799/- towards bussan financ. I checked my account status on 1st june and there were 9300 in my account. Expecting that it is enough for the emi payment i did not add any more. Please explain me why is 1299 deducted on june 2nd? It was supposed to be deducted on may 5th.

Due to this i have to face check bounce issues from bussan finance as there was insufficient amount for the emi. I was not even informed through an sms when the 1299 was deducted.
Due to this negligence of yours, i had to face legal issues, need to pay d penalty.

Could you please also explain me why is 412 ecs charge deducted? I never applied for ecs?L!!

I need a proper explanation as this issue has effected my sibil as well.

If possible please wave off my ecs charge. I don't want any ecs from your end as i am already in terrible situation!

Thanks & regards,

Joisan raj

Hi i am barath kumar, i purchased credit card from your bank but i am not satisfied with your service and i have requested you in online... But i have not received any call from you yet... While purchasing the card they have provided wrong information for the customer satisfaction... The criteria's they provided are namely...
No purchase charge
No service charge...
And they have deducted extra charges...
Please don't provide wrong information and fake information just to satisfy the customers...

My mobile number [protected]

Amount deducted by icici bank with out my knowledge, on my statement i saw about 6000 nfs cash wd, i was shocked, so today i go to the Tezpur icici bank, but i found there is no any responsibility for customer, i told them about the transaction is not done by me, also i want to know the place of the atm where i withrowal the money, but they directly denied to take a complaint and also not agree to help me. From our company 600 people have their a/c in icici bank, but why this is?


Name : Sanjib
Mob: [protected]

I have entered a wrong code 3 times on my online transaction now my card is working through ATM but not on online transations. customer care are not helping they just cut the phone by saying your card is activated but i am not able to operate online transactions.i do visit icici branch also they said your card is activated you need to call customer care but i am unable to operate online.resolve my issue as early as possible .
Thank!!!

Dear sir/mam,

Customer care did not response & not provide any service request no.
My complaint is, my wife account open by mr. Vikas in icici bank mathura (Women account) & told to me it's 0 balance after 12 month but now many time minium charges to deduct from your side & now told to me that maintenance at least 10k per month. As per rbi norms no penalty for minium balance.
O please resolve or i will close this both accounts as per below details
Mrs. Preety[protected]
Mr. Hari om[protected].

The amount of ₹10, 590 (in total) in Dec, 2015 has been deducted from my current account without pre-information. We have no acknowledgement with us regarding the same. The manager of Kirti Nagar branch has denied to help and when we went there to talk to him, he ran away outside the bank saying its not my responsibility on around 25th Feb 2016. Please take our concern further and resolve the issue. Thanks.

I got a call from icici credit card person "amir". He briefed me about the offers which are provided by icici credit card. His mobile no is[protected]. I liked the offer provided by icici bank so i applied for the same on 25/04/2016. Till date i haven't received my credit card. The authorised person is not receiving the call. T he application no is "w[protected]". Please solve the issue as soon as possible or impose strict actions on the same.. Thankyou

Please unblock my debit card

SANJAY SONI
[protected]

Contact no.
[protected]
[protected]

Please unblock my card the home branch of this Account is ICICI Bank Bhind Madhya Pradesh
It's been about 3-4 year Since my debit card is blocked
now due to the emergency issue the card has to be unblocked.
For any further formalities you can contact
to me (Contact's details is above)

Thank you.

I have paid the last month credit card bill rs. 5936 on 13.05.2016 by
Neft as it was mentioned in the bill.
In this month bill you have charged me 500 as late payment fee and
Ervice tax of rs. 72.50.

I have paid the last month bill as per the due date 13.05.2016.

The payment received in the present month statement is also 13.05.2016.

Kindly do the needful to reverse the same.

With regards,

V. Kesavulu naidu
Mob. No. [protected]
Credit card no.:[protected]

I received gift card for my wedding. I want to check balance of it online After many attempts I registered my userid in self care page, it was successful but I am not able to login or check balance. Getting page can't display. I tried with forgot password it is showing error on invalid card status. I have not used the card still. Please help in checking my balance...