ICICI Bank Complaints & Reviews

Applied for the credit card on the first week of august. Video kyc done. Haven't received it or even a mail regarding the issue yet. Its is 14 days now. This is ridiculous!

I am sanjaykumar narottambhai patel writing on behalf of my father narottambhai jivramdas patel

Mr. Narottambhai jivramdas patel is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 21.10.1999.

It Maturity date / Redemption date as mentioned is 06/01/2026

There is no trackability of this bond.
How do we redeem it at maturity? Where we approach for redemption?

I have seeded my ICICI Bank account details on the EPFO website on 26th May 2022 and its still pending for verification from Bank's end. I have already written an email to ICICI customer service and haven't got a proper response regarding the same. I tried to visit the branch but no one at the branch seems to have any idea about who approves the Account details for EPFO or how its approved. Someone at the branch even argued that EPFO KYC approvals will only be done by employers not bank. But after educating him about the process he asked me to call customer service who basically has no clue about the same and asked me to contact the branch.

Due to this I am unable to raise claim on the EPFO website for my emergency.

I thoroughly regret to see such a lethargic response from a well reputed bank like ICICI. After going through few posts online regarding the same from other people I am now in complete dilemma if I should continue with ICICI or refer ICICI to anyone else in the future.

I request you to help me as soon as possible.

A Deep discount bond of ICICI was purchased in the year 1997 on my fathers name (dated 28 May 1997)for Rs. 2750 with maturity value of RS. 1 lakhs to be redeemed in 27 May 2022. The details are given here under:

Name of Bond Holder: ATMA RAM DINAKAR SUTAR
Bond Holder No: 2004-001
Certificate No.: 2168

To my surprise, when I contacted ICICI recently, I was told that the scheme had been hand over...

Hi Team,

Fraud E-mandate transaction of 10, 092 has been debited in my account through ADTPSLSISIPG. Please resolve this issue and refund the amount back to my account. I have not given the e-mandate authorization for this.

Registered Email - [protected]@gmail.com

I am Lomash Gautam, when I opened account online, I did video KYC (1st KYC) & it was successful as per message received from ICICI of successful KYC. After 5-6 months I received another message from ICICI saying KYC document not received & need to resubmit & I did that. I went to nearest ICICI branch (Baner 411045, Pune, MH) & resubmitted KYC documents & they confirmed after few days that KYC has been successfully completed (2nd KYC). After 11 months o[censored]sing the account I received another message & 1 notice from ICICI at my address that ICICI still didn't receive any KYC documents (PAN card missing as per notice - attached is the Notice screenshot) & I need to resubmit the KYC documents to continue using our accounts, so, I again resubmitted her KYC documents (3rd KYC - Submitted Aadhar & PAN both) & after few days received message that "Your ICICI Account has been closed".

During 3rd KYC only I talked to deputy manager of ICICI branch (Baner, Pune), Does someone has to do 3 times within a year & his answer was YES & if KYC was not successful then you have to anyway & though I didn't agree to that, I did anyway that time.

It was difficult for anyone to believe that you did KYC 3 times, bank shows you that KYC has been successful but still your account has been closed & the reason I got was, Regularisation for you account was not done that's why it was closed.
She still has money in her account & would not have been in this position if bank would have done their job which after many request at branch they didn't, didn't even care.
I am sharing Account details & also manager's detail to see how you can help me & what action will be taken so that no other person go through this & suffer.

Dear Sir, I purchased 4 no's MF scheme on dated 28.07.2022 for each Rs. 12500/ on total amount is Rs.50000/. After a week all four MF scheme was rejected with out any reason. Till today Debit amount from bank is not reverted back. So many times called customer care & authorized advice representative, but not any conclusion. For your reference Bank statement & MF Purchase screen shot attached.

Trading A/c:[protected]

So please do the needful to get revert back . Thanks & Regards
SUSMITA BHUNIA

Please provide status of safty bond jan 2002.
bond holder no 2587347
no of bonds 4

I took a personal loan from icici bank. As per terms after paying 6 clean EMIs partpayment and prepayment for loan will.be zero. I filled a loan foreclosure request on 12th August 2022. Also attached supporting documents mentioning zero foreclosure charges after paying 6 clean EMIs. Still my account is not closed and bank is asking for foreclosure charges. Please look into this issue and close my loan account asap.
Loan Account no...

I bough a product on Samsung app. Including 3000 cashback, the receipt was for Rs. 26998 but bank charged me Rs. 29998. No resolution given by customer care.

Sir,
I am completely surprised while doing online premature closure of my fd. This has caused unnecessary inconvenience to me as i was unable to close fd.i have secured credit card against this fd.but already I was closed my secured credit card..I have noc also.
When i try to premature closure of this fd through my online bank account, i am not able to close it as i am continuously getting an error 'lein marked on fd. I am very frustrated with this experience.
I am having very bad experience with icici banking services.

Date of incident - 01 August 2022
Client detail - PAYTM RENTAL NOIDA IN,
Description - I never made these transactions from my credit card.
I have two fraud transactions for Rs.37, 573, .50 & Rs.11, 170.50.
It was 2 transactions made on my ICICI credit card without my knowledge and I never share the OTP to anyone.

Please consider this and take action as soon as possible.

I already raised complain in cyber crime (Ack No: [protected]) and ICICI bank as well but from bank I haven't got any positive response.

Please take action as soon as possible.

I have been a priority account holder of ICICI Bank for over 10 years and have also been using ICICI Bank's credit cards and personal loans for 15 years or so now. I have so far not faced any major concerns that needed escalation but the absolutely ruthless and irresponsible behavior of the cards division has forced me to escalate this matter. I have duly been responding to official mails and keeping the bank posted on my situation and appealed...

I verified my transaction using OTP and debit card grid, yet icici blocked my account and debit card, keeping all my money.

My account[protected] savings account in Madhapur branch, Hyderabad, Telangana in the name of Debapriya Chakrabarty on 20th August 2022 has been debited with 1899 then top of it 590 and 312 for the above policy which i mentioned in complaint subject i haven't asked for the policy please make my money credited to my account this is not fair for you people making this kind unfair practices debiting my account with out my permission make sure my money credit to my account as early as possible i had attached screen shot of the transaction

Such a pathetic customer service by icici bank. Issue is persisting since 6th august and still unsolved

I booked shirdi darshan on 08/08/22 21:23 hrs Rs 610/deducted through UPI, ICICI BANK BANK REF. ID:[protected]. but tanjection failed . So my ticket was not booked . Till date refund is not credited Rs 610/, -

I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet and nearest branch also. but no response yet Please take action and help us to complete the verification.
My UAN no[protected]
My Account number[protected]...

On August 16, 2022, using my Citibank debit card, I withdrew 5000 rupees from the ICICI Bank ATM closest to me in Hyderabad. I received all of the 500 rupee damaged notes, which are torn and taped. Unsure of what to do, I flashed money at the CCTV as it and left. Next day I complained to the ICICI bank's nearby branch, but they refused to convert money and kept making excuses and taking their time to respond.

What should I do now, want to file FIR case against the branch as per the RBI guidelines?

Hello,
i have purchased one product from flipkart in June amount 6499 rs and converted into three EMI after that i cancelled that product and i got the confirmation from merchant that they already returned the amount to credit card, still my EMI deducted from my credit card and i called the customer care person (Mrigaikhya) regarding this and he said it wont be possible as i had not called the customer care earlier, but my previous experience was it automatically return back the amount and i don't know what to do, if it will not resolve then possibly after almost 7 years being as a customer i am not happy and i will block this account and in future i will not use ICICI bank credit card because now i can see bank deducted my 6499 rs amount whiteout any specific reason, please resolve this issue as soon and possible, waiting for your reply