ICICI Bank Complaints & Reviews

I placed a complaint yesterday on consumer complaints regarding my credit card application status. Today i got a call from [protected], Varun Narayan, saying he was from ICICI and started asking for my details. He then asked me for my existing credit card details which surpirised me and i understood that this was not from ICICI. Please beware and do not give your card details to anyone whatsoever.

HI, I have recently moved to Australia. I have tried to update my Australian Mobile Number into my ICICI Account, but I did not find any option to update my mobile number. This is very ridiculous service from ICICI as they say we cannot update the Mobile number Online or by either calling Customer Care Number. When you are gathering all the security information while calling customer care, then what is the problem o[censored]pdating Mobile number ? Or you should have a branch in Australia which should accept a request by post. Why should the customer spend so much of money trying to post the details to India and then get a reply from you saying Signature not matching ? This is very poor service from ICICI Bank. Regards, Lok satish

Hello My ICICI bank debit card (MASTER CARD) has been blocked for online transaction due to 3-4 wrong entry of one time password. It says "For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at Verified By Visa merchants. To Unblock your card/login, please contact ICICI Bank Customer Care. " I have been trying to contact customer care for the same, but they ask for my card number which is rejected when i enter. I am exhausted of this process. Kindly help me unblock my card for online transactions. Shashi Ranjan Sharma ([protected]) ICICI bank account holder

I got call from a person saying you have a pre-approved icici credit card and asked to send soft copy of documents on [protected]@gmail.com. As it is personal email id so i doubt and ask him to send representative to collect documents. The person who came to collect documents did not has Employee ID card as he said he lost and they are third party agency. I gave him the documents. i got a verification call as well after 3 days but stil i cant check my application status. plz let me know the status asap as i have doubt that they were fraud people as they do not misuse my documents. Regards, Aridni Shah App. no.-s[protected] Mob- [protected]

Name of Holder : Siddhart K. Mehta Bondholder No. : 5137 – 187 Distinctive Number : 17881 – 17881 Certificate No. : 13834 Issue Price : Rs. 4700/- Face Value : Rs. 50, 000/- Deemed Date of Allotment : March 3, 1999 Redemption Date : March 3, 2017 Kindly communicate on the status of the above Bond and procedure for redemption.

My Icici bank credit card application no[protected]. Mobile no-[protected] Document collected from me on 25 Aug 15.till now I have not received neither any mail nor any message/phone call. also, there is no proper address of ICICI bank to track status of application online. Very bad service from their side. Pls do some need full, otherwise kindly return my all documents.

I Shiv Kumar Bhardwaj ordered items on flipkar worth Rs 28080 via 6 months emi on credit card but due to some reason it got cancelled. I contacted the flipkart for refund they told me it was done from their side but I don't see cancellation on credit card statement they also gave me bank reference number about it. I tried to call icici but no one seems to help

Dear Sir,

Its very shame that after 24 th days I am unable to open an account name Employee reimbursement Account. I have one existing salary account in the same ICICI Bank but I am so sad that I have applied one account before 24 days with provoding my all necessary documents like CMC Limited Bonafied Certificate, ID proof, AADHAR card, photo etc.

For your kind information Govt produces AADHAR not to supply all documents but I have given all. But still after 24 days I found result is ZERO. When my account will be opened. Why slow process. All happened in this branch JAGDALPUR ICICI. DO it Fast.

I have certificate no. D/00100293. The bond is maturing on 29.06.2023.
I had sent a letter at the address ICICI Bank Towers, Bandra Kurla Complex, Mumbai-400051which is returned back stating that address is changed. Now I want to know the address where I may contact. Secondly, I want to know that the Bond is valid and will mature duly on the due date....

I am having bank account in icici banjara hills branch from last 8 years and my account no. Is[protected] my email id is [protected]@gmail.com i was just checking my bank statement and got the shock because my account has been debited by smab charges twice on 17 / 08 / 2015 smab chgs jun15+stax...[protected] smab chgs jun15+stax49. 00 399.[protected] smab chgs jul15+stax49. 00 399. 00

This is the complaint regarding the unauthorized transactions of cash that have happened from ICICI saving bank account I have lost Rs.34000 Cash which has been withdrawn without my knowledge. The said transactions are not done by me and there is no response given on the case that how these transactions have been done by anybody. I had registered my complaint with bank on 24th Aug and till date the resolution has not been provided by the bank and there is no clue on how and when would my money be returned to me. My Service Reference Number with ICICI bank is SR[protected].

HI,

I am a car loan holder with HDFC Bank. Its been more than a year I am facing problem with the ECS clearence between ICICI bank and HDFC. While I was talking to both the banks, i realized that ICICI bank is not at all co operating with the customers and declining ECS process. I did visit lot many times to ICICI bank. But no one responded properly.

I am G.BHARGAVI INDIAN BANK account holder my account number is [protected] mogappair branch on 7/08/2015 by mistake i transfered amount Rs.30000 through net banking to unknown account holder (R.NANDA GOPAL ICICI BANK account no[protected] nugambakam branch) on 11/08/2015 my husband went to ICICI BANK nugambakam branch Mr. ramanathan told him to send mail neft.[protected]@icicibank.com on the same day we went to indian bank but the branch manager was not available. i sent mail from my personal mail id for 2 times there was no reply. i was out of town till 30th august and on 31st august i meet indian bank branch manager he sent mail icici bank, same day i went to icici bank they told it will take 3 to 4 day to proceed because it will be done by head office and we waited for one week there was no reply and refund . on 8th September i went to icici bank they told keep on reminder mail, they also told they are not responsible. if we ask for alternative method also they are not giving response. then i came to indian bank requested bank manager to keep reminder mail again and again. till now the bank as sent 4 to 5 times reminder mail from there offical mail id and i have sent 2 times mail. But there is no response from them. Please try to help us. G.bhargavi bhargavi.[protected]@gmail.com [protected]/[protected]

I had two accounts with ICICI bank, one is salary Account & other is Reimbursable Account. These were closed from my end by personally visiting and written request by completing all the formalities in ICICI Bank, Thane (Main Branch) on 15/06/2015. Thereafter, there was no single originated communication from ICICI bank, so I have raised a complain on the portal on 26/08/2015. Then suddenly on 8/9/2015, I have received DD of amount Rs. 1535.3(dtd.[protected] without any letter/message, closing statements etc. I have not deposited the DD since it is received too late and without any statement. I am continuously making follow up of my complain from 26/06/2015 till date, however no conclusive answer I have received from ICICI Bank complain portal till date. There were only mails and phones stating reply will be on 4/09/2015, 10/09/15, 12/09/15 and now they are stating the reply on 24/09/2015. I strongly disappointed with ICICI bank on this kind of negligence and wanted to fine ICICI bank for the trouble given to me. Regards, Suyog Bhave.

DEAR ICICI TEAM,
I am your existing Customer, I received an offer link by ICIC mail of Provogue watch. By trusting on ICICI bank I ordered the Provogue Watch and paid the total money by ICICI online banking. Ordered was placed on 28 Aug 2015, till date consignment not received. but on Provouge site order status shown is completed.
after register the complaint Today I received call from Provouge through the no. [protected] and they told they are not processing the order and refunding the money. for that they are asking me to furnish my credit/debit card details.

So requesting to stop the advertising of Provouge and take legal action against them. you are also equally responsible.

Hi All, I am having my salary accout in ICICI bank . But few days back 144 Rs/-(28.50 Rs * 4) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.Although i was having enough balance at that time. Moreever, it is also legal as per RBI rule. Transaction details : 1)ATMDEC CHG/22-08-15/1298/25ST3 2)ATMDEC CHG/22-08-15/1298/25ST3 3)ATMDEC CHG/22-08-15/1298/25ST3 4)ATMDEC CHG/23-08-15/1298/25ST3 I want a proper justification Thanks, Ramamoorthy P Account No:[protected]

Hi team, I have a query, in your organisation my name is Girish murlikumar shinde bt in PAN card it's Girish murlidhar shinde, as my PF form was returned for PAN card not attached, so if i send the form with PAN card copy will their be any issue for clearing the payment, I have attached the copy of the PAN card, please advise, so i can resend the Pf form, and how days after sending the form will the amount get credited in my account(TAT). contact no [protected] PF No MH/18796/232054 EPS No. MH/18796/225456 Regards Girish shinde

I am VENKATAVINOD PAPPULA ex employee of ICICI BANK my employee id 199764. I left the bank on oct 2012 till date I have not recevied my RELIEVING/EXP. letter.kindly do needful as soon as possible. email:[protected]@gmail.com mob:[protected]

Hello, I applied for personal loan through ICICI - LPBNG[protected] and wanted to foreclose my loan during May 2015. When 5.61% foreclosure charges were applied along with my principal amount. I requested for a copy of loan agreement which outlines the terms and conditions of the loan account. ICICI produced the loan application form, MOST IMPORTANT TERMS AND CONDITIONS and Insurance application form. The signature on the Insurance application form received from ICICI did not look like mine so I requested for a more clearer copy so I can make sure it was my signature. Also the Most Important terms and conditions did not have a tick against "I have applied for an insurance policy along with this application" question. Insurance policy was sold to me by ICICI and 990/- was deducted when my loan was disbursed. I was insistent on ICICI to produce me with the original copy of insurance application form to validate my signature and everytime I send an email, they used to use scripted reply stating "We affirm that ICICI Bank at all times acts with diligence, in good faith and in no manner prejudicial to the interests of its customer." however couldn't produce me with what I requested for. Finally after arguing with so many employees of ICICI at different levels namely Deepak, Narender from Bangalore Call Centre team, Kalisarjuna from ICICI Hyderabad Head Service Quality team and finally with Ashish who is Kalisarjuna's manager from May till date, ICICI has decided to process a refund of 990/- without providing any explanation/apology/courtesy call. Such poor customer service. Also if I would have never requested for retrieving the archived documents, fraudulent activity of ICICI using a forged signature would have never come to light. Below are the allegations against ICICI I would like to raise under, 1. Criminal case for falsifying a customer's signature/forged identity 2. Mis-sale of a product without consumer's consent 3. Unable to produce the original copy of document 4. Improper investigation done from May`15 till date I would like to get a callback from someone above Ashish's level who can make decisions, to discuss the way forward of how ICICI wants me to take forward these charges upon them.

ICICI bank charging for the demat account which was never activated by the me.. & now received the annual maintenance charge for Demat account which totally awful, So I would like to spread the Message be careful during opening ICICI bank account & make sure you are not opting for Demat account if You dont need it, or else you'll endup loosing maintenance charges for a/c which you actually never used it.