ICICI Bank Complaints & Reviews

Address: Haridwar, Uttarakhand, 247667

Sir I get a loan for my vechile from icici bank... When i completed my loan then a noc is received timely but due to certain circumstances I lost it..so I need a duplicate noc as soon as possible Regards Harsh Sharma Mo- [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 17, 2015

Verified Support

Dear Mr. Sharma,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Charanbsai

from Chennai, Tamil Nadu

Jul 10, 2018

Sir I get a loan for my vechile from icici bank... When i completed my loan then a noc is received timely but due to certain circumstances I lost it..so I need a duplicate noc as soon as possible
Regards
Charan
Mob no:[protected]

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Address: Chennai, Tamil Nadu, 600061

While accessing my CIBIL Report, i was shocked to find a negative entry from ICICI Bank towards default of Rs.8000 on an ICICI CREDIT CARD ([protected]). This card was surrendered by self during the year 2000/2001 post clearing all dues. Hence i was shocked to see it being reported after 15 years, that too for a paltry amount of Rs.8000. The surprise is that the same ICICI had issued me a personal loan (LPHYD[protected]) and a credit card ([protected]) subsequently during the year 2007, both of which were paid back ON TRACK and subsequently closed. Hence request authorities to help me contact the concerned and get this negative entry pertaining to 2000/2001 removed from my CIBIL Report. If the banker can prove that there was any unbilled amount which has got generated post my surrender of credit card, then as a law abiding citizen, willing to close the same.

Aug 5, 2021

Complaint marked as Resolved

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Credit Information Bureau India [CIBIL] Customer Care

from Mumbai, Maharashtra

Nov 17, 2015

Dear Customer,

We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: http://bit.ly/1xsT90b.

Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

Regards,
CIBIL Consumer Services

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Address: Jamnagar, Gujarat, 361005

Website: www.icicibank.com

Name-Jitendra M Vador Account number[protected] my account was charged for something POSDEC CHG i talked to customer care they told u tired to request the more money then your suffiecient balance that also u tired 14 times requested so they charged 28.50 per transaction.what should i do now Please help.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2015

Verified Support

Dear Mr. Vador,

We regret any inconvenience caused. We have made a note of your account number. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi, 110034

Dear Sir, From last 2 days me and my wife receiving a call from icici bank agent rohini branch . I ask him to give me a call on monday to settle the payment of my wife credit card issues. He called me and my wife today n number of time and using the abusing language to pay the payment and trying to call my relatives and friends to harass us . If bank using this way out taking out the money from there customer then no body would like to pay the money in gunda raj . We are a service class people and i am also using 5 banks credit card there is no issues because they support us in a polite manner . Sir i am ready to pay the amount but not like this . i request to take immediate action against ICICI agent ankit in rohini branch CONTACT NUMBER -[protected] Thanks & Regards DEEPAK & LAVANYA BATRA [protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 14, 2015

Verified Support

Dear Mr. Batra,

We are sorry for your experience. We have made a note of your contact number. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: Dehradun, Uttarakhand

I purchase a new Bajaj hudibaba caliber (ua-07e[protected] on 26.05.2003 from Dehradun which have been finance by ICICI BANK Dehradun Loan ac no. LTDEH[protected], we have given all Cheque of my Saving account number [protected] to ICICI BANK(Financer) loan cleared as on after 3 years. We want to my NOC from ICICI BANK for above Vehicle loan.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 13, 2015

Verified Support

Dear Customer,

We have made a note of your account details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 19, 2015

Verified Support

Dear Customer,

We are unable to establish contact with you. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Please refer 'a2yxub' in the subject line.

Regards, ICICI Bank Customer Service Team.

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Address: New Delhi, Delhi, 110075

Website: icici I Mobile App

Today was making payment of my electricity bill through I mobile after feeding the details it flashed the transaction incomplete try again but the money was debited it happened thrice today, The CRM is helpless and asked me to go and chase beneficiary. The fact is due to their App problem my account was debited thrice but no help or solution by ICICI bank.

ICICI Bank customer support has been notified about the posted complaint.

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Address: Chandigarh, Punjab, 160036

I went to fill the fuel for my vehicle and swap my debit card at Chandigarh Petroways, Chandigarh, Sector-52-B, on[protected] at 14:53:06. Rs.1520/- was debited from my saving account[protected] but petrol pump denied to fill the fuel in my car and said that money was not credited into their account. I discussed this matter with branch manager of ICICI bank. Employee of petrol pump and ICICI bank manager said that this amount would be reversed with in 24 hours into my saving account. Up to[protected] Rs.1520/- did not reverse into my account. Both parties are denied to return my looting money. ICICI is very famous for frauds and cheating.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 13, 2015

Verified Support

Dear Mr. Singh,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 380059

After i submitted my complain
www.consumercomplaints.in/icici-bank-unfair-deduction-of-balance-c1172893 at

consumercomplaints.in I received a call from ICICI bank for sorting out the issue but at that time I was not having proper resources to fulfill the ICICI employee's said conditions so he promised me to first acquire necessary tools and to call back.

after i called back on the same number there was no one to respond. what kind of pathetic service ICICI provides

This is not at all expected from a BANK that is declared as a D-SIB.
PLEASE SOLVE the problem as soon as possible.

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Address: Raipur, Chhattisgarh

AWB [protected] has been reported have been delivered to ICICI bank Shankar Hagar Branch, Raipur and subsequently delivered to me but nither received by the branch nor me. Please let me know immediately. Else I shall have no option but to submit FIR in local police.
Aloke chakravartty
[protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 13, 2015

Verified Support

Dear Mr. Chakravartty,

We regret any inconvenience caused. We have made a note of your contact number. Our official will address your concern.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi, 110003

I have applied 11 days back for Personal Loans. Executive and CRM said that Loan will be disbursed before Diwali and maximum 7 Days.
I Have completed all the formalities and Verification and loan approved but not disbursed yet.

Reference No. 65153940

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2015

Verified Support

Dear Sir,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Kindly mention the UID (a2ywkl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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udayraj304

from Mumbai, Maharashtra

Nov 13, 2015

Friend, why are you applying for ICICI they will cheat you in intrest rate and if you fail any emi their so called recovery agents
will make your life hell.

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Address: 560037

Website: ICICIBank.com

I have been using ICICI bank account for more than 5 years. I held a titanium credit card from ICICI bank. 3 months ago, I redeemed my reward points to a TT bat (price is 100 rupees). Afterwards, I cancelled the card as I was moving abroad. After 2 days, my credit card had been cancelled. After 1 months, ICICI bank reactivated my credit card and added 110 due amount to that account. When I enquired with customer care executives, they said I had to pay for the shipping amount. I redeemed my reward points for a TT bat worth 100 rupees, and I have to pay 110 rupees to ICICI bank for shipping. How stupid it is. This is nothing short cheating. Customer care guys were very harsh in a reply to my email regarding the same. I think I will close my ICICI account and never suggest to my friends.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 12, 2015

Verified Support

Dear Mr. Prasad,

We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2ywkk in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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P

P VenkateswaraPrasad

Nov 13, 2015

Hi Mr.ICICI bank rep,

Below is the (stupid) reply I got from your another rep. He does not want to reverse the charges. Ok. I have no problem in paying 220 rupees. But, I will make sure that I will close all my ICICI accounts (holding for 6 years) very soon. I will start with the credit card. I will spread the awareness about your cheating atlest among my friends.

Dear Mr. Pandeti,

We regret the inconvenience caused to you due to delay reply.

With reference to your e mail dated Friday, November 13, 2015 01:16 AM We regret to inform you that

With effect from June 12, 2014, you will be charged with a Redemption Fee towards handling charges on every redemption request for reward points earned on your ICICI Bank Credit Card.

1. For Credit Card members on Hand-picked Rewards Scheme and ICICI Bank Rewards Scheme, a Redemption Facilitation Fee of Rs.99.00 with Service Tax of 12.36% will be levied for every redemption request.

2. For Credit Card members on PAYBACK Rewards Scheme:

For Catalogue based redemption on PAYBACK Rewards Scheme, a Redemption Facilitation Fee of Rs.99.00 with Service Tax of 12.36% will be levied on each redemption.

For Online and in-store redemption on PAYBACK Rewards Scheme, a Redemption Facilitation Fee of Rs.25.00 with Service Tax of 12.36% will be levied on each redemption on PAYBACK Partner Brands like www.bookmyshow.com and www.makemytrip.com and in-store partners like Big Bazaar and HPCL.

This Redemption Fee with Service Tax will be charged to your monthly Credit Card statement.

Hence we are unable to reverse the charges and your credit card outstanding amount is 235.50 DB as on statement date 08/11/2015
So kindly make the payment before the due date 26/11/2015 to avoid the financial charges
We appreciate and thank you for your patience in this regard.

Sincerely,

Venkat Dangeti
Customer service Manager
ICICI bank LImited

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Address: Hyderabad, Andhra Pradesh

Dear Sir,
At the ATM, when i want to withdraw cash two times. the second time it displays a message
" Transfer funds to Charity" on top screen a small message comes, Generally we don't read the message, and see what happens our cash withdrawals goes to Charity.

Why you want to display messages to transfer funds to Charity. When i have come to withdraw cash in urgency and within short of time for my own use.

can you please remove this type of messages when people come to withdraw cash and try to withdraw 2 to 3 times in one go...

Please take this issue seriously and I want a confirmation for the same.

Regards.
Obaid.

ICICI Bank customer support has been notified about the posted complaint.

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Address: Jaipur, Rajasthan, 302018

I have applied for a PL & found out (using CIBIL Report) that there is an existing two wheeler loan at my name of ICICI Bank with Loan Account Number LTMZP[protected].

Either provide the details and tell me the way to correct this report or I am going to file an FIR against this as this is not my loan and how it is being showing in CIBIL report

Regards
Sunil Gupta
[protected].

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S

sunilhungama

from Mumbai, Maharashtra

Nov 10, 2015

Thank you for your reply. I have updated my dispute at CIBIL website but they say their email says it is correct.
What should I do now?

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Credit Information Bureau India [CIBIL] Customer Care

from Mumbai, Maharashtra

Nov 16, 2015

Dear Customer,

We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: http://bit.ly/1xsT90b.

Once you have raised the dispute CIBIL’s Dispute Resolution Team will analyze and route the dispute to the respective Credit institutions for confirmation. Please remember that CIBIL cannot modify any information in the database without confirmation from the relevant Credit Institutions.

Regards,
CIBIL Consumer Services

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S

sunilhungama

from Mumbai, Maharashtra

Nov 16, 2015

+1

Sir, thanks for your reply, but I would like to inform you. I have raised the dispute to CIBIL website. CIBIL has sent me a mail, briefing that the information is correct (Service Request Number[protected].
I have gone through the Loan Account Number of ICICI Bank. Only two things are matching these are name & date of birth of the account holder.There is no PAN and other relevant information in that account. I have never heard the name of the place, where from the person was. In addition to that the loan was taken in November 2005, the time I did my regular professional course from Jaipur.
It's mere Rs.6615, that has spoiled my credit score to take a loan.
I wish you understand my problem and will take necessary action to correct it down.

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Address: Ahmedabad, Gujarat, 380054

Hello Everyone, I am having savings bank account in ICICI ahmedabad branch from last 3 and a half years and my account no. is[protected]. Contact No:- [protected] On 8/11/2015 when i was about to pay for a mobile recharge my transaction failed because a whooping sum of Rs.513 was deducted from my account by ICICI bank on 31/10/2015 in the name of SMAB CHGS. Till date I don't have any mail informing about this MAB charges. I have no information from ICICI. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. I hereby request for a full scale money back. Thanks

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 10, 2015

Verified Support

Dear Mr. Trevor,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 400067

Website: Indian consumer

I am account holder of DCB bank and has asked my mother to withdraw cash for me, she has used ICICI bank ATM for the withdrawal for INR 5000, as was deposited in SBI machine. after 24 hours we were informed that 11000 rs note is fake !!!

note was issued from ICICI Bank ATM located at Hindutan naka, Kandivali west branch on dated 5/11/2015, time 05.28.13 evening

kindly help and advice with further solution

ICICI Bank customer support has been notified about the posted complaint.

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chintan0612

from Mumbai, Maharashtra

Nov 9, 2015

i have also written to icici bank customer care

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Address: Gurgaon, Haryana, 110022

Hi, last four days i'm trying to connect with credit card department regarding value manages in month.but I'm so irritate getting worst services of icici bank credit card. every time saying pressing no of buttons but not connected. where do i call directly to customer care, please resolve this issues as earliest.otherwise i'll close this a/c very soon.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 9, 2015

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2yri9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka, 560019

Website: www.icicibank.com

I've found several discrepancies in the bank statement with respect to the savings bank account I have in ICICI. There are several unwarranted deductions.

The deductions are all dp charges-Demat account charges.

Also I've seen that these are faced by several other ICICI bank customers as I have noticed in Consumer Complaints forum.

I mailed the ICICI customer care at [protected]@icicibank.com

But the Customer care guys says that Its deducted regardless of transactions made, but I've not even activated demat account.

I do not hold any demat account.Also I've never logged into any demat account.Its just that one of the ICICI folks called me repeatedly and asked me to get an account and activate it.I clearly rejected the offer and never activated any such account. None of the accounts will be activated unless I login and activate such an account.I clearly have not logged in and have not activated any such demat account.

The customer care guy says that I need to fill closure form but the debited account will not be returned, this is utter fraud on the part of ICICI bank to deduct money for an account never activated.

We dont even receive notification on mobile when such money is deducted.Its a web of fraud weaved by ICICI bank as can be seen clearly.

The fact that dp charges will be deducted is not conveyed to the customer at any point in time-no mail communication, no mobille communication.

I NEED MY MONEY BACK.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 18, 2015

Verified Support

Dear Customer,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com. Our official will get back to you and assist. Kindly refer 'a2yth2' in the subject line.

Regards,
ICICI Bank Customer Service Team

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L

lathan89

from Bengaluru, Karnataka

Nov 23, 2015

Such bad customer care-Its a shame they call themselves customer care.They ask me to close an account that I never activated.Will never use any of their services again.

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B

balasanth

from Karaikal, Puducherry

May 2, 2016

You can complain directly OMBUDSMAN of RBI at any time through email or online through their website.
https://secweb.rbi.org.in/BO/precompltindex.htm

Or see the emails of RBI ombudsman in different cities here https://m.rbi.org.in//Scripts/bs_viewcontent.aspx?Id=164

Send your complaint by email. Once you get complaint number, the bank people run behind you to solve the issue.

RBI ombudsman can be used for any kind of complaints against banks that do not provide its service, disrespect customers, delaying services etc.,

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ICICI Bank Customer Care

from Mumbai, Maharashtra

May 3, 2016

Verified Support

Dear Customer (lathan89),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2yth8_aaac) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Valsad, Gujarat, 396195

Website: www.icicibank.com

17/09/2015 BIL/[protected]/NchgRs2.
50STRs0.35 1, 002.85
17/09/2015 BIL/[protected]/NchgRs2.
50STRs0.35 5, 002.85
17/09/2015 BIL/[protected]/NchgRs2.
50STRs0.35 102.85 399.01

on 17/09/2015 icic deducted three times form my account UDAY BHUPATBHAI MAKWANA - ac no :[protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 9, 2015

Verified Support

Dear Mr. Makwana,

We regret any inconvenience caused. We have made a note of your account number. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai, Tamil Nadu, 600044

Hello sir, We are getting call from ICICI bank, to settle the loan which we have not taken. someone has misused our number for the loan, I have informed them many time that we have not taken any loan, and we don't have any account in ICICI bank. but they are not taking any action against this. today morning we have got call, and they used many bad words to settle the loan. due to this my mom getting mental torture.

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Address: 201301

Dear Sir,
This is to state that I NAVIN SANGHAL am unfortunately a ICICI Coral CREDIT card HOLDER no [protected] . It is so painful to say that since past FIVE week I have been trying to enjoy /avail the offer of the 1 IS TO 1 FREE MOVIE TICKET and since past few late nights as atry to avail the offer through Book my show, I get the offer but after I fill all the details of my card for the gateway to payment it doesn't happen . The worst part is that the offer you want is always avaliable from 00.oo AM till maximum 0400am and when it doesnot happpen the customer care of book my show says that the problem is from ICICI end and during those hours ICICI Customer care says that they are helpless and I need to call in the morning IS THIS THEY WAY A CUSTOMER IS BEING FOOLED AFTER MAKING A PAYMENT AND GETTING CORAL CARD AND WASTING HIS 4/5 NIGHT DAILY TO TRY TO GET THE OFFER FOR WHICH HE BOUGHT THIS CARD HE DOESN.T GET THE OFFER THEN WHAT IS THE USE,
since past 3 weeks have been making complains to the ICICI Customer services and EVERY time they say we shall get back to you in 48-60 hours
BUT SINCE PAST 15 DAYS THERE IS NO CALLS / NO NEWS FROM THEM

THIS IS HOW THE CUSTOMER IN SPITE OF GETTING IS ACCOUNT DEBITED WITH THE CHARGES AS PER THERE WISH IS UNABLE TO DO ANYTHING

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Nov 8, 2015

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 856

Problem in issuing a duplicate noc

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Wrong Reporting in Cibil

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Posdec Charge

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Harassment from icici bank agent

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Two wheller loan noc

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Account debited but app showed transaction failed

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ICICI bank looting my Rs.1520/- on 15-10-2015.

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Not a complete follow-up of the problem

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Blue dart has not delivered

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Personal loans

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Stupid, useless and deceiving rewards program

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Unfair practice at atm. Click yes your funds goes to charity.

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Two wheeler loan not mine

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Unfair deduction of balance

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Regarding fake note

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Cannot communicate to customer care of credit card

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Demat account dp charge fraud

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Unknown transaction charges

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ICICI bank loan agent

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No action of complaint lodged for coral icici credit card

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