ICICI Bank Complaints & Reviews

Dear Team, I am not agreed with the given comment. Please cross check and provide the fruitful response. else I would be forced to take necessary Legal action. As this amount was not received by me. during the transaction ATM got Hanged and I waited for more than 15 min for the transaction money. Then I contacted to the security guard available at the ATM site & he guided me to raise the issue with helpdesk. One more thing why the subjected ticket resolved without contacting me or any resolution provided. So I am requesting you to please reopen my ticket and investigate further. Thanks & Regards Ram Niwas Thakur GSM: +91 [protected] Toll-Free:[protected] Ext- 5700078 US: +[protected] Ext- 5700078 UK :+[protected] Ext- 5700078 From: Customer Support [mailto:[protected]@icicibank.com] Sent: Monday, July 27, 2015 3:21 PM To: Ram Niwas Thakur-TSS Subject: RE:'ICICICARE=[protected]' level4complaint/Savings Account Dear Mr.Thakur, Please be informed that we have raised a Pre-Arbitration on the Acquiring Bank on July 15, 2015. It would be processed within 17 days. We request you to wait till stipulated time. Assuring best of our services. "Please note - Our Customer Care numbers have changed. For details, please visit the "24hr Customer Care" link at our website" Sincerely, Shilpa Jamsandekar Customer Service Manager ICICI Bank Limited DISCLAIMER: This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank. -----Original Message----- Subject: RE: RE: /Savings Account Dear Shilpa \ Team, As I didn’t received any update on my query since long time, please do let me know the status of that. It is my hard earned money, so I need that back to my account ASAP. Please feel free to contact me on my registered Mob. No. if any further information is required. Thanks & Regards Ram Niwas Thakur GSM: +91 [protected] Toll-Free:[protected] Ext- 5700078 US: +[protected] Ext- 5700078 UK :+[protected] Ext- 5700078 From: Customer Support [mailto:[protected]@icicibank.com] Sent: Wednesday, July 15, 2015 5:27 PM To: Ram Niwas Thakur-TSS Subject: RE:'ICICICARE=[protected]' level4complaint/Savings Account Dear Mr.Thakur, This is with reference to your e-mail to Mr. Saurabh Singh with regard to discrepancy in cash withdrawal from Non ICICI bank ATM towards your saving account xxxxx6720. Based on our telephonic conversation dated July 15, 2015 please be informed that we have raised a Pre-Arbitration on the Acquiring Bank on July 15, 2015. It would be processed within 17 days. We request you to wait till stipulated time. Assuring best of our services. "Please note - Our Customer Care numbers have changed. For details, please visit the "24hr Customer Care" link at our website" Sincerely, Shilpa Jamsandekar Customer Service Manager ICICI Bank Limited DISCLAIMER: This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank. -----Original Message----- Subject: Savings Account Name: Ramnivas Thakur Product: Savings Account Account No:[protected] Application No: E-mail address: [protected]@hcl.com Mobile no: [protected] Telephone no: +91-- Service Request(SR) No: SR[protected] Details of complaint: Hi Saurav, my balance has been deducted on 5/7/2015 from HDFC ATM while I didn't get the money from that ATM and it freezes there. But when I withdraw 6000 it provided the money Please look into it and cancell the transaction with crediting my account with 10, 000 rupees. ::DISCLAIMER:: [protected][protected][protected][protected][protected][protected][protected]---...⇄ The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. E-mail transmission is not guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses in transmission. The e mail and its contents (with or without referred errors) shall therefore not attach any liability on the originator or HCL or its affiliates. Views or opinions, if any, presented in this email are solely those of the author and may not necessarily reflect the views or opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of authorized representative of HCL is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any email and/or attachments, please check them for viruses and other defects. [protected][protected][protected][protected][protected][protected][protected]---...⇄

Hi, Why 28.50 rs./- debited fromk my account for payback redemption ?. If payback is reward feature for ICICI bank, then why debited amount from my savings account for redemption, if i can not redeem what is the use of such a ridiculous reward feature. I dont want this feature and can not beer such a stupid things. Either credit my precious money in my savings account and disable this waste rewards feature from my account asap.

I had a very poor experience with ICICI guys trying to sell me Home by Ishwar ([protected]) from Jayanagar 3rd Block Branch. I walked in to ICICI Bank branch to get my address updated of my new house. The rep wanted to know the loa that I had taken (from DHFL) and offered me better deal. I agreed. I was then talking only with Ishwar to get the home loa. He tried all tricks to hide facts and give me wrong information about the Home Loa. Firstly I was told that my tenure will be fixed for 10 years at 10%. When I agreed, a lady called for verification and said that it will be 10.15%. When I spoke with Ishwar again, he changed his words by saying that as per policy 10 years is 10% + floating for rest of the tenure. He then asked me to go for 10 yrs 1 month (121 months). I agreed. He again changed his words. When I refused to take the loa, I was offered 10 yrs 10%. Then I was told that there will not be any foreclosure charges, so I had agreed. Later it was mentioned that foreclosure charges will be there but restricted to the amount due in the last 12 months only. It was explained to me clearly. When I did the math it came to approx Rs 10000, which I agreed. But wanted to read the terms and conditions which specifies that. Ishwar kept on pushing the date. Finally on 29th night, he wanted to come home at 11 PM in the night to get the letter signed. When I told him that I was at work, he offered to come home at 8 AM on 30th. I agreed as I had to leave by 8:30 AM. He came at 8:25 and wanted me to sign all documents in 5 months. without either reading it or skipping important points. I refused. I took the letter to my office and called up Customer Care number. They mentioned that the foreclosure charges will be 2% on the overall amount that I foreclose & the amount prepaid in the previous 12 months of the foreclosure date. I also searched and found the same comments on the ICICI Bank Website. I called up Ishwar to clarify and "recorded the conversation". He again mentioned the same thing that the 2% foreclosure charges is only on the principal amount of the last 12 months and nothing else. I explained to Ishwar what the Customer service rep said on the phone and whats written on the website. I asked to speak to his Manager. I dont know who this person was Geeta Krishna his friend or his manager. He started to explain me about the prepayment and instead of Foreclosure. When I objected he said that he had not read my Terms & conditions. He called back and said that Ishwar is new and not trained fully and apologiesed. FYI.. I have got the voice recorded. I decided not to go with ICICI... I now know that the rumours that I had about poor services of ICICI bank is so true. Simple advise - Dont take loas from ICICI Bank..!!

I purchased PMBY and PMJJY online from ICICI bank in which I clearly mentioned my nominne details. After one mnth later, I received message from bank in which they mentioned nominne as 'Surabhi Bhatnagr' I dont know who is she. Please clarify this.

Dear Sir/ madam, Myself Anushree Hazarika, Guwahati Assam, Here i have a complain against ICICI Bank, Last year in the month of september 2014, i was facing an issue which i brought into the limelight with the help of your website. The issue was activation of Demat account in my salary account where as i was not aware of the same. There was some regular deduction from my account. With the help of you people they approarch me with an account removal form, i did the formalities last year. Now 2-3 weeks back i received a call from my finance department that my ECS has been bounced due to insufficient balance. i got shocked as because i am a very sincere person, i would never want this things to be happen. when i enquired for what reason it took place then i got to know that as there was a demat account active in my account so there was a deduction of Rs 684/- and when it came to the my ECS deduction there was lesser amount and so again a bounce charge of Rs 399 including service tax has been made from my account. Now the question which i want to arrise is that when i have requested to deactivate the demat account which i have never asked for then why it was still active. For that thing i faced so much harrasment, my finance people reached home to collect the EMI again which was lapsed due to the ICICI Bank people. Now what i want is to deactivate the said demat account and to reimburse my total deduction which was made against this. Rs 684 and Rs 399 Total payable is Rs 1083/- at the earliest.

icici bank has presented stolen cheque of our coustomer Dr Bhavana sb account holder of our branch on 25/02/2015 the cheque was presented the same was passed since the cheque was in order the same was passed in CTS clerint when the coustomer visited the branch for pass book entries the coustomer has complained that Rs 103000/- chq passed on 25/02/2015 was not issued to thumma karunakar reddy of icici bank -hyderabad we tried to contact icici bank hyderabad branch for the past 1 week the phone number provided by icici bank is only phone banking services and we are not able to contact the branch or the vigilince department of icici bank and mail sent to icicibank.com and icicibank.co.in was returned as the same is not geninue kindly take up the matter with icici bank the cheque is enclosed for your reference branch manager state bank of mysore sunkadakatte branch bangalore branch code 40657

Respected sir/ madam, [protected] morning 6.12AM I withdraw money in ICICI ATM . I entered amount is INR 13900 but I have received only INR 13400. Amount debited is 13900 in my account. Pls help me to get back my hard earned Money. i have mailed to ICICI customer care on[protected] abt this issue, yesterday they send me the msg to my mobile mentioning that no pending in cash dispensed from ATM.

Your bank official in Kolkata, Meenakshi Choudhury asked me to link my credit card with my salary account through Netbanking. After that, the whole outstanding in the credit card has been marked lien in my account. Upon several requests to convert the overdue into 3-4 EMIs (as other banks do), nothing satisfactory happened. Now, I am planning to change my salary account from ICICI to other bank. In such case, will the overdue be cleared? My whole salary has been debited and also my PL (no. LPCAL[protected]) emi will bounce. will the emi bouce charges be applicable.

I have a taken a housing Loaan from ICICI in 2006, have been paying the EMI on timely basis, however, now I plan to do a balance transfer, therefore called up the branch asking for Loaan balance statement and list of documents statement - as this was required by new bank. However, the customer care said, they have taken off this item through phone call, need me to visit branch for the same for requesting once and once to collect the same.

This is not fair - please advise all banks to support this request through customer care, else I will have to take leave once for requesting and once for collecting.

Dear Sir/Madam, I had applied for ICICI bank credit card 1.3 year back which credit limit should be 3 laces as per my eligibility shows on ICICI bank web site and i applied only for that much limit, but unfortunately i got a credit card which cash limit was '0 INR' and purchasing limit was '60k INR' only which was not useful for me. After issuing credit card, i was getting several frequent phone call from ICICI lombard to avail health...

I didn't open any Demat account in ICICI bank but When I checked my bank transactions and I found that there is one debit transaction '59512670 DP CHGS TILL JUN-15---- INR 684.00'. When never created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

Dear Sir/Madam I am the owner of eight Tax saving bond (option I) which has the following further details: option: I Issue Price per Bond: 5000/- Bondholder No 4967212, Name of Bond Holder: Dharam Chand Golchha No. of Bonds: Eight (8) Kindly furnish all details like present status and procedure to sell the same and also forward me the customer care no. for further assistance Thanking You Regards: Dharam Chand Golchha.

Dear Sir/Madam I am the owner of six Tax saving bond-032003-TSB-TWO (Unsecured redeemable Bond in the Nature of debentures) which has the following further details: option: II Face Value per Bond:6200/- Issue Price per Bond: 5000/- Deemed date of allotment : 30.04.2003 Redemption date: 03.08.2006, Bondholder No[protected], Certificate NO: 61741, Name of Bond Holder: Dharam Chand Golchha No. of Bonds: Six (6) Distinctive No(s)...

Recently my company provided us the ICICI salary accounts at that time the person gave us a temporary Debit card. When I tried to use that debit card it says your card is blocked contact your branch so please unblock my Debit card My debit card number is [protected] please respond immidiatly my details mobi : [protected] mail: [protected]@gmail.com

Respected sir,
My debit card is blocked due to my mistake of providing wrong password so please unblock my debit card as soon as possible. My debit card number is [protected]. Please unblock my debit card as soon as possible. I apologize for my mistake of providing wrong password. My account with BOB Tagore marg road, near astron cinema, Rajkot, Gujarat is SB account number [protected]. Please help me. Thank you.

Hi Team, Can this complaint be lodged against ICICI bank who has not credited an agreed interest of 9.00% on FD[protected]. Initially i logged a fixed deposit of Rs.1, 00, 000/- on 22/05/2014 for 390 days @09.00% whose maturity date was 15/06/2015. But after maturity when i saw a credit of Rs 4, 584 as an interest (approx. 4.5%) on this FD i got shocked and complained icici bank Hinjewadi branch, Pune along with phone banking who has raised service request on 22/06/2015 After several follow-ups and with number of service requests which are mentioned below: 1.) SR[protected] 2.) SR[protected] apart from above three there were other 3 service requests which i don't have handy with me at the moment, i could see that the case is moving nowhere and i get a response that they are still working on this, or they close the service request saying customer has not picked up the phone which is not the case. I need to call them up and have to explain the matter each time and get the service request raised. I got completely frustrated with ICICI bank service and would like to switch to another bank once i get my agreed interest on this FD. Regards, Mukul Jain Ph. no.: +91-[protected]

Dear All, My self Pradip Ku. Pani. was working with ICICI bank as a sales officer. My emp id is- 289672. I was working at cuttack branch, Odisha Region. Due some personal problem i am unable to continue my job. I have discontinued my job from Nov 2014. As per HR norms i have deposited all the all the dues. I have deposited my Graduation certificate at the time of joining. After a several mail to ICICI bank HR dept., the bank has not refund my original certificate. The hr has given me several dates to refund my certificate. but they have not. Kindly consider my case as soon as possible. Thanking you, Regards... Pradip Ku. Pani [protected] [protected]@gmail.com

Have opted for a coral debit card sometime back and was expecting the reward points of 1500. there is no for more than 4 month now. the customer care also does not know completely of their product. the terms for credit gets changed each time when you call them (intially about the purchase, then the number of days it would take to credit. initially it was 60 then it is 120).

Dear Sir, I am really frustrated with ICICIBANK Services. I could not able to requesting new ATM DEBIT card without OTP. Latest mobile number is not updated with bank. I am in USA (My stay would be longer Cannot walkout to ICICI bank), came for project work. Even I could not bale to call customer care asking for ATM pin number.I would like to do transactions, MY ATM card is blocked. Requesting you to issue debit card so my family members can update the number by going to ATM. I do have Internet banking credentials Regards Suresh

There was an unrecognized transaction in my account which shows some DP charges Till Jun[protected] and a sum of Rs. 283.59 has been deducted without any notice. Please note that I have closed my Demat account two years before (probably 2013) and surrendered all the documents to the ICICI Demat Branch, Ahmedabad as well. Also, I did not received any message alert to my registered mobile number regarding the amount deduction. This is completely unacceptable and therefore requesting to recheck with your concern department and refund the amount back to my account as early as possible. I have seen a previous consumer complaint regarding this but didn't expect the same to be repeated.