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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 864

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V
vasudevanks
Aug 1, 2015
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Address: Bangalore, Karnataka

I have a taken a housing Loaan from ICICI in 2006, have been paying the EMI on timely basis, however, now I plan to do a balance transfer, therefore called up the branch asking for Loaan balance statement and list of documents statement - as this was required by new bank. However, the customer care said, they have taken off this item through phone call, need me to visit branch for the same for requesting once and once to collect the same.

This is not fair - please advise all banks to support this request through customer care, else I will have to take leave once for requesting and once for collecting.
Aug 8, 2021
Complaint marked as Resolved 
Dear Customer,

We are concerned about your feedback. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2qz2b) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Pankaj.Jha
    from Hyderabad, Telangana
    Jul 31, 2015
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    Resolved

    Some amount of my salary account has been blocked by ICICI bank for faulty credit card bill

    Address: Gautam Buddh Nagar, Uttar Pradesh

    Dear Sir/Madam, I had applied for ICICI bank credit card 1.3 year back which credit limit should be 3 laces as per my eligibility shows on ICICI bank web site and i applied only for that much limit, but unfortunately i got a credit card which cash limit was '0 INR' and purchasing limit was '60k INR' only which was not useful for me. After issuing credit card, i was getting several frequent phone call from ICICI lombard to avail health...
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    bewithamol
    Jul 31, 2015
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    Address: Nashik, Maharashtra

    I didn't open any Demat account in ICICI bank but When I checked my bank transactions and I found that there is one debit transaction '59512670 DP CHGS TILL JUN-15---- INR 684.00'. When never created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
    Oct 19, 2015
    Complaint marked as Resolved 
    I have received my partial amount after some of there not refundable reductions.But i understand there problem. Please describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      S
      swarna gogad
      from Bhopal, Madhya Pradesh
      Jul 31, 2015
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      Address: Birbhum, West Bengal

      Dear Sir/Madam I am the owner of eight Tax saving bond (option I) which has the following further details: option: I Issue Price per Bond: 5000/- Bondholder No 4967212, Name of Bond Holder: Dharam Chand Golchha No. of Bonds: Eight (8) Kindly furnish all details like present status and procedure to sell the same and also forward me the customer care no. for further assistance Thanking You Regards: Dharam Chand Golchha.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Mr. Golchha,

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2q39w) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        swarna gogad
        from Bhopal, Madhya Pradesh
        Jul 31, 2015
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        TAX SAVING BOND-032003-TSB-TWO

        Address: Rajnandgaon, Chhattisgarh

        Dear Sir/Madam I am the owner of six Tax saving bond-032003-TSB-TWO (Unsecured redeemable Bond in the Nature of debentures) which has the following further details: option: II Face Value per Bond:6200/- Issue Price per Bond: 5000/- Deemed date of allotment : 30.04.2003 Redemption date: 03.08.2006, Bondholder No[protected], Certificate NO: 61741, Name of Bond Holder: Dharam Chand Golchha No. of Bonds: Six (6) Distinctive No(s)...
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        pavan4b4
        from Hyderabad, Telangana
        Jul 30, 2015
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        Address: Hyderabad, Andhra Pradesh

        Recently my company provided us the ICICI salary accounts at that time the person gave us a temporary Debit card. When I tried to use that debit card it says your card is blocked contact your branch so please unblock my Debit card My debit card number is [protected] please respond immidiatly my details mobi : [protected] mail: [protected]@gmail.com
        May 4, 2016
        Complaint marked as Resolved 
        They called me and fix the issue
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer(pavan4b4),

        We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

        Regards,
        ICICI Bank Customer Service Team
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          V
          viren shingala
          from Yaval, Maharashtra
          Jul 30, 2015
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          Address: Rajkot, Gujarat

          Respected sir,
          My debit card is blocked due to my mistake of providing wrong password so please unblock my debit card as soon as possible. My debit card number is [protected]. Please unblock my debit card as soon as possible. I apologize for my mistake of providing wrong password. My account with BOB Tagore marg road, near astron cinema, Rajkot, Gujarat is SB account number [protected]. Please help me. Thank you.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Mr. Shingala,

          We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

          Regards,
          ICICI Bank Customer Service Team
          Please open my debit card
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            J
            jainm53
            from Bengaluru, Karnataka
            Jul 30, 2015
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            Address: Pune, Maharashtra

            Hi Team, Can this complaint be lodged against ICICI bank who has not credited an agreed interest of 9.00% on FD[protected]. Initially i logged a fixed deposit of Rs.1, 00, 000/- on 22/05/2014 for 390 days @09.00% whose maturity date was 15/06/2015. But after maturity when i saw a credit of Rs 4, 584 as an interest (approx. 4.5%) on this FD i got shocked and complained icici bank Hinjewadi branch, Pune along with phone banking who has raised service request on 22/06/2015 After several follow-ups and with number of service requests which are mentioned below: 1.) SR[protected] 2.) SR[protected] apart from above three there were other 3 service requests which i don't have handy with me at the moment, i could see that the case is moving nowhere and i get a response that they are still working on this, or they close the service request saying customer has not picked up the phone which is not the case. I need to call them up and have to explain the matter each time and get the service request raised. I got completely frustrated with ICICI bank service and would like to switch to another bank once i get my agreed interest on this FD. Regards, Mukul Jain Ph. no.: +91-[protected]
            Aug 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Mr. Jain,

            We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

            Regards,
            ICICI Bank Customer Service Team
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              Pradip Pani
              from Bolanikhodan, Odisha
              Jul 30, 2015
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              Address: Khordha, Odisha

              Dear All, My self Pradip Ku. Pani. was working with ICICI bank as a sales officer. My emp id is- 289672. I was working at cuttack branch, Odisha Region. Due some personal problem i am unable to continue my job. I have discontinued my job from Nov 2014. As per HR norms i have deposited all the all the dues. I have deposited my Graduation certificate at the time of joining. After a several mail to ICICI bank HR dept., the bank has not refund my original certificate. The hr has given me several dates to refund my certificate. but they have not. Kindly consider my case as soon as possible. Thanking you, Regards... Pradip Ku. Pani [protected] [protected]@gmail.com
              ICICI Bank customer support has been notified about the posted complaint.
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                K
                kamathnp
                from Bengaluru, Karnataka
                Jul 30, 2015
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                Address: Bangalore, Karnataka

                Have opted for a coral debit card sometime back and was expecting the reward points of 1500. there is no for more than 4 month now. the customer care also does not know completely of their product. the terms for credit gets changed each time when you call them (intially about the purchase, then the number of days it would take to credit. initially it was 60 then it is 120).
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We are sorry to hear about your concern. Please write to [protected]@icicibank.com with your contact details. Kindly mention the UID a2pxa1 in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  kallaSurehkumar
                  Jul 29, 2015
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                  Address: Hyderabad, Andhra Pradesh

                  Dear Sir, I am really frustrated with ICICIBANK Services. I could not able to requesting new ATM DEBIT card without OTP. Latest mobile number is not updated with bank. I am in USA (My stay would be longer Cannot walkout to ICICI bank), came for project work. Even I could not bale to call customer care asking for ATM pin number.I would like to do transactions, MY ATM card is blocked. Requesting you to issue debit card so my family members can update the number by going to ATM. I do have Internet banking credentials Regards Suresh
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Mr. Suresh,

                  We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2pwu8) in the subject line.


                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    ratish.acharya
                    from Ahmedabad, Gujarat
                    Jul 29, 2015
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                    Address: Ahmedabad, Gujarat

                    There was an unrecognized transaction in my account which shows some DP charges Till Jun[protected] and a sum of Rs. 283.59 has been deducted without any notice. Please note that I have closed my Demat account two years before (probably 2013) and surrendered all the documents to the ICICI Demat Branch, Ahmedabad as well. Also, I did not received any message alert to my registered mobile number regarding the amount deduction. This is completely unacceptable and therefore requesting to recheck with your concern department and refund the amount back to my account as early as possible. I have seen a previous consumer complaint regarding this but didn't expect the same to be repeated.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Mr. Acharya,

                    We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2pw06) in the subject line.

                    Regards,
                    ICICI Bank Customer Service Team
                    I received immediate response from the bank authorities but again the process has slowed down. Even after submitting the closure application the account was not closed. I was told via telephone that the process of closure will be initiated from the concerned bank dept as early as possible (Max 3-4 days after the complaint service registration). Thereafter, I would be receiving the information regarding the account closure and refund. But till now I haven't received any response other than service request number: SR[protected].
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                      I
                      imdeepak19
                      from Delhi, Delhi
                      Jul 29, 2015
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                      Address: New Delhi, Delhi

                      Dear Sir / Madam, I applied for ICICI Coral Contact Credit Card after telephonic discussion with your executive (having Nil joining fee) but you sent me ICICI Platinum Credit Card. I do not need this card. You please provide me my documents back and take back your card. Thank & Regards Deepak Sharma Mob No: 91+[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Mr. Sharma,

                      We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        sandysharm
                        from Delhi, Delhi
                        Jul 29, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        Dear ICICI With all due respect i want to state that my ICICI salary account was open in year 2013 and at that time ICICI employee also provided me the demat account also. Later on i received many calls from ICICI to activate the Demat Account but i didn't do that. After few month once again i received a call, i requested concerned customer care dept that i don't want to use and i haven't deactivated the account so please don't call me. After that i never received a call from them. But what i saw today is completely strange. ICICI deducted Rs.684 from my account. May i know the reason of deduction. Waiting for your reply. Regards Kumar Sanjeev
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2pu6z) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          sahilthegoodguy
                          Jul 29, 2015
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                          Address: New Delhi, Delhi

                          I just logged in my internet banking after many months and found that from past 2 months approx Rs 800 have been deducted from my account named as SMAB Charges. Had a word with their customer care deptt. They told that as per the bank policy if the salary is not not credited from last 3 months, then the account becomes savings account. In savings account a minmum balance of rs 10000 has to be maintained. Now at the time of opening, I was clearly told that my account is a Zero Balance account. This T&C had to be told to the customer clearly. If it was told to me earlier, I would have never opted for this bank. I need my charges waived off for these 2 deductions. This is clearly a cheating, that at the time of opening some terms and conditions are hided from the customer. I need my refund. My contact no is [protected].
                          ICICI Bank customer support has been notified about the posted complaint.
                          Many reputed companies open their employe salary account with private banks, they are HDFC bank, IDBI bank, AXIS bank, ICICI bank, (may be they get commission for doing so) never open your salary account in these type of banks. These are not Indian originated banks, Always go with nationalised banks, you will be quiet satisfied with them. State bank of India will be the best
                          Dear Customer (sahilthegoodguy),

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear Mr. Gupta,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2ptr0_aaaa) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Also on my no, Fake people are calling on behalf of ICICI Bank and asking for my card details.
                          Fake people just stay away.
                          Dear Friend, Only your patience will be appreciated, but your money will not be refunded, my friend has faced the same problem by getting deducted approx 6000 Rs from his account in HDFC.This type of T&C are included in their acount opening form. Change your banker my friend.
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                            Shambhu Rastogi
                            from Bengaluru, Karnataka
                            Jul 28, 2015
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                            Resolved

                            I had purchased TAX SAVING BOND -022000-TSB-ONE. Bond was issued to me on 24.03.2000. Face Value per BOND was Rs 5000.00 total 2 bonds were issued . Redemption Date was 24.03.2003 with 11% intreest rate.Details of the bond is as under Bond holder No[protected] Certificate No 285626 Name of Bond Holder SHAMBHU RASTOGI NO OF BONDS TWO ** 2 ** Distinctive No (s[protected] Nothing is heard about this bond so far and still case is pending. Want to Know the status of the bonds and Value i will be getting for the same Thanks & Regards S Rastogi 95A, Street no 27, Smriti Nagar Durg Chattishgarh 490020 Nominee Madhavi Rastogi
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Mr. Rastogi,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2pt3h) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              Rajkumar Anbazhagan
                              Jul 28, 2015
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                              Address: Chennai, Tamil Nadu

                              I have informed clearly ICICI bank to cancel out the credit card which is not useful for me since they are including more taxes and other fees. But till January they dint block and now asking 5000 as interest for 3000 i spent. Please help me.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Aug 11, 2015
                              Updated by Rajkumar Anbazhagan
                              There's no update from your side and i have wrote mail to the id you mentioned but no response. Can i expect support from your side?
                              Aug 11, 2015
                              Updated by Rajkumar Anbazhagan
                              I am not getting any update from ICICI bank please help. My savings account still blocked;they are just screwing up customers. Kindly help.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2psux) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Actually I called customer care and wasted entire day...then only I came here to lodge complaint.Your bank asking to pay sum of 8000 rupees of which I have spent 2900 on credit card.I clearly mentioned to block credit card one year before but all in sudden your bank blocked my salary account to pay 8000 rupees.

                              Is this new way to cheat customers?
                              who gave permission to take money from my salary account without any prior notice?
                              Why dint you block my card last year itself when i requested for the same?
                              Do you want me to pay whatever the fees and extra charges which i dint spent?

                              I made a big mistake on opening salary account with you.Please dont behave like a cheap.I never hesitate to pay whatever i spent;Be loyal.Never and ever come to our company to promote any of your products and services.
                              And your customer care execute were providing irrelevant and false statements to me yesterday.Her name Pooja from ICICI, Hydrebad.Dont think customers are fools.
                              Any update on the complaint?
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                                S
                                Samarth Chauhan
                                Jul 28, 2015
                                Resolved
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                                Resolved

                                Address: Jamnagar, Gujarat

                                I have been out of India since Aug 2014 and came to visit India in May 2015 and was wishing to open a NRE account with the bank and visited ICICI Bank branch in Khodiyar Colony, Jamnagar. Promptly they gave me the card and they came to my place to collect all the documents and i was surprised with the privilege given for opening account but the things soured after i flew out of India. I have submitted all the required Documents when they visited my place on 3rd June, 2015 as asked by the Official and they provided me with the ATM and even the Account No. for the same then i flew back to Gulf and even after frequent inquiry to the officials i can not check the status of my account as of now. Once they asked me to provide the same document again and i mailed that too but still there is no response from the person regarding the same. Either they don't know how to open NRE account or they don't know the Required documents for opening an NRE Account.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Ms. Chauhan,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2psrk) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Tousif Davals
                                  from Chennai, Tamil Nadu
                                  Jul 28, 2015
                                  Resolved
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                                  Resolved

                                  Address: Dharwad, Karnataka

                                  The executive named RAVI TEEKAPPANAVAR RELATIONSHIP MANAGER AUTO finance in hubli IN ICICI BANK section behaved very rudely on calling and asking for approval which all details was submited 1 day before asking THE APPROVAL DETAILS TO HIM
                                  being a relationship manager can he speak rudely to customers
                                  I want justice or else iam going to sue u ppl for this act
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2psrj) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Sandeepnj8828
                                    from Bengaluru, Karnataka
                                    Jul 28, 2015
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    I submitted all the documents to the executive. Its been almost a month now. I submitted on June last week. Now its almost a month. There is no information or record what happened. Even the address verification was done. When I contacted executive He says contact the Bank. If I contact the Bank person they say Contact the Telecaller who sold you credit card. When I contacted Telecaller she says she has no information. Now I am scared what happened to my documents. I have submitted very confedential documents like Passport copy, pancard, Salary statements, Bnak statements. Credit Crad Application Number :- S[protected] Name:- Sandeep Jainapur M:-[protected] Telecaller Name:- Priya Executive Name( Who Collected my documents):- Mohan
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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