ICICI Bank Complaints & Reviews

This is regarding late payment charges levied to me on my credit card.

I had called customer care regarding this and explained to him that I was out of India with no access to internet due to which i forgot to pay on time (Payment was only 3-4 days late). All my past payments have always been done before due date. Also, i'm holding salaried account in icici bank. Despite all this i was not provided with any relaxation regarding this.

This is very disappointing and discouraging to see that i have been a customer of icici bank for such a long time and i have received this kind of response.

So, request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than clearing all my dues and closing this credit card for good.

Looking forward to your positive response.

I had withdraw the money from Kotak Bank account at icici ATM in vishakhapatnam at petrol station but I didn't get the money from machine but money got debited from my account.

Value Date Transaction Date Transaction Remarks Withdrawal Amount (INR )
30/07/2022 30/07/2022 CMS/[protected]/ADTPSLSIPG__[protected] 5000
01/08/2022 01/08/2022 CMS/[protected]/ADTPSLSIPG__[protected] 5000
Still not received any solutions above two wrong deductions

Mobile-[protected]

They re-issued my debit card to my previous address. Even my new address is already updated on imobile app

Late fee charges on credit card reversed . But IGST on fee is not reversed. How legal is this? One of your customer care executives committed it will be reversed but I have been waiting for over 2 weeks now . Have been banking with you for 8 years but Pathetic service now

This email is in regards to a credit card direct debit Which is wrongly been debited from my savings account...
I was given a credit card while opening a new bank acc with icici, i was unable to setup a pin for it hence decided not to use it
But the bank kept sending me bills every month, tried calling customer care several times to get the card deactivated but of no use, they kept transferring me from one agent to another, now i was auto debited of 3299/-rs without my consent and without using the card at all... I need the refund to be credited back to me immediately...Have called multiple times to customer care bt they don't have any access to refunds nd stuff... I need the refund as soon as possible or else will hve to go to ombudsman for collecting payments for cards which are not even been used...Credit card team has never taken any consent from me for auto debit...
Card is never been used as i was not been able to setup a pin for it...

Sir ICICI BANK Lien Mark my account balance and freeze my account they did not resolved my issue please help me

Undersigned has received message from NSDL about the credit of bonus share. The broker ICICI Direct has not credited due shares.

This is in connection with issue of Bonus Share which is pending reflection in my portfolio even after 02 weeks settlement time.

Share Name: PANTH INFINITY LIMITED (SYNBIZ)
Issue of Bonus share:Â Ratio of 1:2 (i.e. One fully paid Equity Share for Two Equity Shares held)

Board Resolution: Attached.
Board meeting held on 20.07.2022
Cutoff Date:[protected]Â Â
No. of Shares as on Cutoff Date : 1058
Bonus shares: Yet to be allocated

Since considerable time has lapsed for crediting the bonus shares, kindly help in resolution of this issue.

The Demat account show a discrepant quantity in my holdings. Even the system is not aware of my buy average price for these bonus shares and I am not able to sell these shares as there has been continuous fall in share price in last few days.

This is causing damages in terms of fall in share price and I am not in position to sell the shares as it is undervalued.

Even the promotors are exiting the portfolio and I suspect some foul play in entire process.

With regards,
Harish V. S

I have made transaction 2, 54, 425.00 on June 30, 2022 on my ICICI Credit card and my crediti limit is 3, 63.615.00 but still they charged me with overlimit fee for 5, 853.81 +IGST 1, 053.69 on 1st July 2022.

I have raised service request with customer supoprt SR[protected] but they said reversal is not possible and closed my request without notifying me.

And they failed to answer my question for why they have charged me with overlimit fee.

Please help me on reversal of this charges.

Myself Nikhil Ahuja, I have been with icici bank since 2021. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 26 JULY 2022. DMC/ DP CHGS TILL JUN-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.

Hi team,
I paid the credit card bill on 29 July 2022, but still it got autodebited on 7th August 2022. Even after bill paid twice it is showing bill as due on app.
Please resolve the issue and refund the amount.

I have submitted my bank account KYC in EPFO PORTAL ON 10/07/2022.

One month is going to complete but it has not approved yet.
Please help to get it approved.
I am not able to do any transaction due to this.

I have been an icici customer since last 4 years.

But since the past few months the below mentioned problem started appearing always. I have never requested to block my debit card for any reason, nor have I ever entered the wrong cvv multiple times. But when I try to make online transactions, each time i get this message:

"for security reasons your verified by visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login has been blocked for online transactions at verified by visa merchants.

To unblock your card, please contact icici bank customer care."

I have tried calling customer care multiple times. Each time a computerized voice plays, asks me to enter my 16 digit card number which i would like to unblock, i enter it and it says my card is unblocked. But then when i try to do online transactions, it again says that my card is blocked for online transactions.

I have tried to unblock my debit card through the imobile app as well but it says my card is not blocked at all.

I am totally frustrated by now. Please help.

Regards,
Sayan

Dear Sir/Madam,
My Self Ganesh Popatrao Shermale I Have using ICICI Bank Coral Credit card from last 5-6 Year and card last 4 digit is 0014 and till the time experience was good but on 25/07/2022 happened fraudulent transaction on my captioned credit card and done 3 transaction of Rs.14766.5, 20000, 14766.5 and total amount is 49532.1 .Surprising is I have not done the transaction, not share any OTP, not getting any calls and once starting fraud OTP receiving on my mobile, I have block the card from I mobile Application immediate also limit also reduced but after that the transaction was done. After the incident I have call to customer care and raised dispute complaint and also filled dispute form from branch and to till time no any revert but service request is closed without any solution and customer care team also not helping out.
I don't understand bank security an safety about customer transaction because already having well awareness regarding frauds so every time will caring out our cards and password but after that the incident is happen without sharing any such details so how banks debit my transaction without my permission and confirmation.
After waiting 10 days my problem is not resolve and not get any solution so I want refund my debited amount earlier basis so do proper investigation against on the incident and want solution earlier basis, because I won't to pay the outstanding amount in next billing date and till the time I don't have any single bounces in my cibil record so, I will not ready to add any penalty and Cibil effect from the Incident.
I have raised Cyber crime complaint and attached the copy and transaction mail snapshot also attached for your references so, request to you kindly reverse my whole amount before billing date otherwise will escalate the matter to RBI and Consumer court if solution not happen but I hope Icici bank will resolve the problem before expectation date.

waiting your revert and solution earlier basis...

Thanks,
Ganesh Shermale
Mo.[protected]

I am an icici bank customer. My account got debited two tiess with 590 as ECSRTNCHG. I understand from googling it that it has something to do with an EMI on a debit card. I know that two EMI is deducting every month for my HDFC Insurance Policies, although I have never signed an ECS mandate. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Salma

Your icici bank online app is showing negative balance suddenly in lakhs of rupees where as i maintain mab as well as requested balances not sure why bank dies this to customers

Hi my name is Alok Kumar,
My account no is,[protected], on 5th Aug'22, there is made two times 590 rs transaction, where mentioned ECSRTNCHG01.
Kindly return my debit amount immediate.

Without any information my amount debited as DP charge, i dont aware about charges for demat account, And they also not cleared about cost before

Hi,
I have been charged and debited the amount from my account without any proper information about it
It shows
BIL/IMB/[protected]/PayeeName/Fee
Please let me know why am I charged...

My employee id us 868644 and My last working day in the organisation is on 7th june 2022 and it's been more than 2 months of my resignation still my full and final settlement amount is not credited by the company. I have claimed my bills also which the organisation policy is to return. Please credit my salary.