ICICI Bank Complaints & Reviews

I am the a/c holder of icici bank from last 1 year,
Now they have charged 588.82 under this category DCARDFEE8302MAR23-FEB24 +GST on[protected].
I am not aware what type of charges are these.

They never informed me regarding these charges either by email or by letter.

Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things.

I want my money to be credited in my a/c which they have deducted from my a/c.

Hi there one KCC account linked with my pan number CEYPG1113G. I never applied for any KCC in any bank. Someone else using KCC on my PAN Card. Even registered number doesn’t belong to me. I went to bank but they didn’t help on this. Someone is misusing my information. I want immediate action on this. Please also help me remove this account from my cibil report because the user using money but not paying on time so my cibil is impacted because of this account.

Hi Team,

I have raised concern on late fee which i was unable to pay due to some circumstances but ICICI bank is not understanding.

i don't have funds to pay this late fee charges.

Hi Sir/Mam,

I could see that Rs.590 has been debited with the transaction code as ECSRTNCHGS070323_SR[protected] on March 25th 2023.

Could someone please tell me why it got detected from my account.

Dear Sir,

I have purchased 2 bonds of Rs 4000/- each vide certificate no 10371 & 10372 on 05/10/1998 and the face value is Rs 100000/- each (Total Rs 200000/-) in the name of Anuj Nigam & Mamta Nigam and the Bondholder No 4289-711. These bonds were due for maturity on 05/12/2022. I have visited ICICI bank in Connaught Place (A Block) last month. They have directed me to to send the mail to ICICI bank
([protected]@icicibank.com). I have already sent 6 reminders and is still not answered. I believe bank has collected the money from people and will not pay us back now. It is our hard earned money which is going
in to the drain. Hopefully RBI & SEBI will look into this and will instruct to them to pay the money
immediately to all bondholders.

Anuj NIgam

I've done two transactions with icici credit card on
22/3/2023 of Rs 55000, and on 24/3/2023 of Rs 53335.92,
Both transactions showed Void sale but amount deducted and still refund not deposited to my credit card account, plz help me out

I have received Mail for ICICI BANK LTD, Hi I would like to inform you that I have cleared all the due for that but still its reflecting under my name as a default in CIBIL., please remove negative account in CIBIL. My Credit Card number is [[protected]] please give a call [[protected]] Regards Rohit S

ICICI Direct is very very pathetic service.I am from Pune and visited Bibewadi office in person 3 weeks ago.Resubmitted KYC offline from also did KYC online .But till date no response.
This is very frustrating.My service is - SR[protected]
Need immediate attention.
Mobile[protected]

I would like to inform you that Rs.9195 got deducted from my account at one shot on 21-mar-2023, i not even have any ECS mandate since last year 2022 in my account everything i have deactivated and paid the dues i donno from where this got accumulated, kindly reverse my charges, i have been a customer to ICICI more than 9 years now, since i lost my job during COVID i might missed couple of nach ECS for which amount got debited last year multiple no of times and i even paid that loan amounts, i believe ICICI will work on this issue and clear it asap. if banks deducted amount like this without prior information unneccessarly it will be huge issue.

Thanks & Regards
Vinod Kumar
gn.[protected]@gmail.com

HI,

ammount is being deducted every month against my Demat account, whereas i have traded from that account, it was deducted in february month as well, and this month deduction is 2529.
plz resolve

Unable to transfer funds, note appear as account is not available with user

Dear Sir,

I am writing this email to bring to your attention an issue that I am facing with my ICICI credit card account. I have noticed that the interest charges have been levied on the whole amount instead of the outstanding balance on my card.

I have been a loyal customer of ICICI for many years, and I have always made timely payments on my credit card account. I have never defaulted on any of my payments, and I always pay more than the minimum amount due every month.

However, I was surprised to see that the interest charges on my credit card account for the past month have been charged on the entire amount, including the paid amount, instead of the outstanding balance. This has resulted in a higher interest charge, which is not fair and accurate.

I request you to kindly look into this matter and rectify the incorrect interest charges on my account as soon as possible.
Amount Due on 12th March : 1, 55, 525.45
Paid Amount on 12th March : 1, 50, 000.00

Remaining outstanding Amount : 5, 525.45

But the interest has been charged on whole amount : 7, 894.57 + GST (1421.02)

10 days ago 1899 rs has been deducted from ICICI Bank account mentioning it's for one assist plan renewal. I don't remember when I opted for this plan or why the money has been deducted without prior indication. Please reply to this complaint ASAP and I would like a complete refund from this charge .

Will submit the remaining details in mail once I get a reply.

Please tell what about this deduction of money and for which policy renewal is this .. Please dont deduct this much of money and there is no message received for this deduction... I very proud of i m customer of ICICI bank but i m expecting this much amount of deduction from bank so i m so disappointed 😒

Hi Team,

I have made many complaints with icici direct customer care but my issue is not resolved, hence posting in the consumer complaints.
Issue:
I have converted MTF shares to delivery of Adani transmission on the 2nd of March total of 80 shares and only 30 are reflected in the account and 50 are missing.
I have contacted customer service and logged a couple of sr[protected], sr[protected], SR[protected] but still, the issue is not resolved.
This is really frustrating and it has been more than 20 days, but the issue is still unresolved.
please review and resolve this issue
Contact number:[protected]

Regards,
Ravi

Hi, generally I pay all my bills on time, but ICICI credit card applied late fee for delay in my payment because of my illness. I requested many times to waive off the fee, now every month they apply new late fee and taxes on my card. Please resolve my issues.
pH -[protected]
Card No- XXXXXXXXXX4002

Bank is started deducting auto debit return fee from last 2 months and I don't know how as I don't give any bank for auto debit and not opted for this anytime and after deduction they deactivated my auto debit automatically on 15 March...they are now providing worst service in this segment

It is unethical on part of ICICI Bank to charge me around 550 rs in the name of auto debit return fee..
I had made payment of 21000(for online card booking) using credit card and was due to pay 21000 on 22 march 2022 and when I cancelled my booking i was refunded 18900 rs and remaining 2100 rs amount was there in my account and i paid that from my savings account ..
But ICICI bank charged me 550rs as auto debit return fee when i had already cleared my dues
IT IS VERY VERY VERY UNETHICAL ON PART OF ICICI BANK TO FOOL ITS CUSTOMERS AND DUPE THEM

Hi,

I have downloaded the IMobilePay Application. Just tried to explore the App and clicked on Cibil Score. Without any popup or anything given it directly debited my amount from the account. That's not the right thing. They need to atleast give some popup to explain that is a payable service. They need to intimate the customer about that. I have contacted the customer service and while they kept me on hold, I tried to view it and the pdf got downloaded once I again not said anything about charges and now the support team is saying for viewing the service is free but for downloading they'll charge. But the amount got debited before downloading itself and even it is true they need to intimate that downloading will cost something. They have given nothing about it. This is a strict warning given. If you not revert my money back to me, I'll give a consumer complaint and I'll raise the social media complaint regarding this worst experience of application given by you. Never thought bank like urs do such worst experience to me.

Account no:[protected]

Hi
I am sreenivasa raju

Today in my account debited 51173 Rs debited from my account.

Please check send my money back

Sreenivasa raju.
[protected]