ICICI Bank Complaints & Reviews

Hi, I had a flexicash account which provided od on my salary account, icici bank abruptly closed my od account and put a lien on my account for the full amount, i deposited the full amount one month back and they have still not removed the lien, i got my this months salary and they have placed a hold on that too despite the fact that I have already made the payment almost a month back

There nodal officer is also not responding and on call they keep on transferring me to different teams

Please help no one in icici is aware why theere is a lien and they keep on asking me to wait for 2 says

They infact have been doing it for last 30 days have sent 5-10 emails to them there agents keep on sending reply to clear the due but cannot explain which due as i have statement showing my due is clear

I have bought shared through ICICI Direct demat account under MTF margin buy and I could see ICICI Direct is deducting amount under EBA/NSE/N without any intimation. They have deducted Rs.1137.21 on Aug 2nd, Rs.6271.26 on 26th July, Rs.1403.85 on 25th July, I have informed the relationship manager about this but there's no response to this. Can anyone help me understand why they are deducting amount under EBA/NSE/N. I have asked the bank to refund the money but there's no update or response.

My ICICI multi wallet card expired on July 2022. I need to get a new card and transfer my balance amount on expired card to new card

I contacted customer care number, but it is asking me to enter my card number and saying the entered card number is invalid.

I am unable to contact anyone in ICICI. Please help on getting a new card and transfer my balance to new card

I have updated my EPFO BANK KYC on 9th July 2022 ans it's still showing as Verification under process generally it'll take 3-5 working days to get it verified but i don't know why it's taking more than a month to verify from ICICI bank side. And I tried contacting ICICI customer service but it's actually no use.. Because I was not sure whether they are really working or not.. Couldn't even reach them.....

Hi sir/madam
From the last 2 months 3 times amount debited from my account 26th June 2022, 1st July 2022 and 2nd August 2022 rupees 112, 447 and 590 respectively. That to resilient ingenot charges. I'm asked pithapuram ICICI branch manager and also kakinada main branch sarpavaram ICICI manager and main road branch manager for this reason they all told they don't know about his transaction and they didn't resolve it please resolve this problem sir

Hi,
I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earlY. Need Bank support on this.
I visited my nearest branch and had a talk with customer care executive but didnt get proper response.

Hi
I am Shripal Kothari. An amount of Rs.826 was debited by ICICI bank on 26/7/2022 without any SMS alert or email alert. The transaction mark was DMC/IN(Demat acc no.) DP CHGS TILL JUN 2022. The Demat account mentioned in the transaction mark belongs to my ICICI direct account.

I have never been charged for just operating my Demat account with ICICI direct. I would like to know what are these charges. If these charges are new fees there was no prior intimation about the new fee structure. If these charges are not part of ICICI direct fee structure please refund my money. I tried to complain launch a query/complaint through ICICI Bank's 'https://www.icicibank.com/complaints/complaints.page' but the webpage did not process my request.

Regards

My online banking is blocked for the last 8 months and i have called the customer care like 20 odd times and they have not resolved my problem, it's a pure negligence from the team and i am badly suffering transacting online without online banking and it's a night mare asking friends and relatives each time.
The executive always says they have fixed the issue and asks me to check after 15 mins and it never works, if i donot receive any help and support this time, i am planning to close my account and end my relations with ICICI.

Today when I tried logging into my account, it displayed a msg that my user id is deactivated for security reasons. So is my debit card. I tried calling customer care, but seems like the calls never get through. I tried calling the bank, they never answer. Is this a joke or broad daylight robbery. I have been logged out of my own account! Convenience and poor service at it's worst, this is what I can say about the bank....

I am there is 826.00 rupees has been deducted from my account as IDMC/[protected] DP CHGS TILL JUN-22 have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is [protected] This is completely unacceptable and please refund my amount. My phone number [protected]

Tried logging into my account, it displayed a msg that my user id has been deactivated for security reasons. My debit card also has been deactivated for the same reason. Tried calling the customer care, the call never gets through. The bank does not respond to the calls. Is it a joke or day light robbery. Feel hopeless.

I had mad payment for payment of fees to sdmis.nios.ac.in of Rs.2050 on 30.07.2022 .When I made the payment through UPI QR code, it took 5 mins to confirm and after 5 mins, it showed transaction error. And at the same time, my amount got deducted.
Kindly refund or confirm the status as its been 3 days.
Reference I'd is attached.

Hi,
Recently I have reactivated my icici account[protected] and previously I don’t have any debit card .
So I have went to the bank and requested for debit card and I got a new debit card.
But I have noticed that money is being continuously deducting from my account mentioning the debit card charges for the previous years . So I have contacted customer care and informed them that I don’t have any card previously and why money is being deducted but they are mentioning that I have the card which is activated but I don’t have any card and they have simply issued without my consent and I didn’t have received any card and bank is simply deducting the charges . Could you please help in checking the issue and refund my money back as the money is deducted incorrectly .

Dear ICICI

I opened my ICICI mine account online.Finally it came to the money sending part and I completed.it properly but I transaction the money successfully.Money 25000 deposited.but still not in my account activate.Not used net banking, I humbly request you to get me this net banking Access

Account number:[protected]
Mobile number:[protected]

Thank & Regards
Veerabhagu m.j

Am an icici bank customer. Today 02-Aug-2022 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call, 5 to 6 times amount has been deducted . Please explain what the charge it is. This type direction is not ethical please return my charged amount

Dear ICICI

I opened my ICICI mine account online.Finally it came to the money sending part and I completed.it properly but I transaction the money successfully.Money 25000 deposited but still not in my account activate.Not used net banking, I humbly request you to get me this net banking Access

Account number:[protected]
Mobile number:[protected]

Thank & Regards
Veerabhagu m.j

Dear ICICI

I opened my ICICI mine account online.Finally it came to the money sending part and I completed.it properly but I transaction the money successfully.Money 25000 Deposited.but still not in my account activate.Not used net banking, I humbly request you to get me this net banking Access

Account number:[protected]
Mobile number:[protected]

Thank & Regards
Veerabhagu m.j

I opened my salary account with ICICI Bank in 2019 and I was deducted 900 something for premium charge for a demat account which I was not opted for, I called but they said can't refund it but now there won't be any deductions, now I am charged with DMC DP CHG till Jun 22 and I want my refund.

We hold our Corporate banking account with ICICI for our small business and we have behind running behind ICICI for the sake of Foreign inward remittance that we received last week Friday (July 29th 2022) afternoon and we have been told that it will be credited Last Friday evening but till date it was not credited in our account, we have been asking for the reason and ICICI reps have been telling us stories stating that it was received from black listed country, i really dont know when the United States was black listed by RBI, we have been receiving many remittances from the same client from United states for the past 5 years through ICICI. I wrote an email to ICICI and attached the remittance proof that ICICI sent us Last Friday and it clearly says that the remittance was received from USA with address e.t.c so I dont know how come ICICI black listed United States on their own. This is not the first time, they did this to us twice in the last 5 years. If ICICI does not want small businesses like us which receives small amount of remittances between $3000/month and $7000/month then they have to let us know, so that we will move on to other banks! We really hate ICICI's worst customer service. No response at all. I really do not know why there is a relationship manager in ICICI for corporate account, he/she is of no use. Im pretty sure they will not respond to the email i sent as we have been following up with them for almost 5 days with no improvement, they are holding my money and not going to pay us any interest for holding it this long.

There is Ammount deductino from my account as part of DP charges. I am not knowing about same.
1st August
dp charges
Ammount need for refund