ICICI Bank Complaints & Reviews

I hold an account at Habsiguda branch in Hyderabad. It was a worst service from phone banking division when I called them up to enquire about my account. They don't even know simple accounts and are lest interested and dedicated to work. I over heard some joke being enjoyed. I had to talk to 4 people with in 10 mins still no result. VERY VERY BAD SERVICE. Off late the service of ICICI bank has come down drastically. Go for nationalized banks.

I decided to close the home loan at ICICI bank, collected the foreclosure letter and other documents and submitted the same to the new Bank where I was shifting my loan. I confirmed the process from ICICI call center, where I was informed that I just need to carry the cheque for closure. But when I went to the branch, I was informed about a change in process, where I am supposed to apply for the foreclosure letter, which was earlier instantaneously available, but now takes 7 working days to produce and then come for the closure. Now I end up paying interest to both ICICI and the new bank for this. ICICI like always say that its their right to change th policy whenever they want without informing the customers even if we are the once who pay extra due to this. Now due to this I will have to pay approximately INR 10, 000 as interest extra. I really wish that legal system in India can take action against such banks. And suggest others to stay away from such bank. My loan Id is LBDEL[protected]. -Shobhit Gupta

From the last two days ICICI Internet banking was not working properly. When transferring the amount to the another account money was ducted but end of the process it is showing the "error encountered message". If there is any problem with Internet banking bank need to be inform to the customer but here there is no information about this. Due to this problem customers are getting disappointed. Atleast from the next time onwards send a mail or message to customers when problems are occurred.

I have salary saving account no.[protected] with ICICI Bank. I have found that the bank have deducted the SMAB charges for my account without any intimation.It was really pity to know that such thing are happening with the customers.It is totally unlawful action from such a reputed bank. I expect to the banker to solve the matter by crediting the amount to my account so that I could continue my services with the bank. Thanks Amit Choudhary A/C :[protected] Cust. ID:[protected]

Dear Sir/Madam, Yesterday I got a call from someone claiming that they are calling from ICICI Credit Card Rewards division and they have chosen me as one of their selected privileged customer and they would be sending me gifts worth of INR 6999.00. Worst part is that they were having all my personal details such as credit card 16 digit number, date of birth, card expiry date, valid from date and I was made to believe that they are ICICI Bank representatives and made me share the 6 digit IVR number. Best part is that the person who spoke with me gave me his personal number and his name and was making attempts to convince that if they were fraud people that he wouldn't be sharing his personal number and his name. Later I suspected that this could be a fraudulent one and immediately called the ICICI customer care service and checked with them if this is a valid offer from ICICI bank and they denied it. Have lodged a complaint and have blocked the card. But not sure whether I would be getting back the money or not, but nice lesson learnt. Though it was stupid of me to share the IVR 6 digit pin, one question that makes me to think to terminate my relationship with ICICI Bank is, how come my personal data got leaked to fraudsters? What control measures that Bank has put in place to prevent data breach?

Dear Sir,

My self Devender Singh using ICICI credit card more then 10
years. I pay my all bill payments on time. But this time I pay Manipal
University fee in march of Rs.60157/= with choosing the 12 EMI option. It was
paid without showing any problem. Before this payment I had also paid for
mobile purchase with the same EMI option and it was converted without any
problems. But in this 60157/= payment it was not converted in to EMI.

I talk many times to customer care to resolve the issue by
converting it in 12 EMI and take the interest and service charges back. It
passed one month and now one customer care executive told that it cannot be
resolved and I have to pay it at once.

I request you to please resolve the issue. You please check
my previous payment records. Also please check my calls related to resolving
this issue. It passed almost one and half month I'm talking your customer care
for the same issue.

I request again you to please check and resolve the issue.

I will be very thankful to you.

Thanks & Regards

Devender Singh

Re : Long delay in clearing local cheque.

I have dropped a SBI Bank cheque no. 473439, Amt Rs. 145780/- on 12th May 2014 which was to be deposited on account no.[protected]ICICI bank account named-Vikas Dharwal)
but it is not transferred till now.

I called to ICICI customer care several time, raised service request but not getting any proper response, I wrote mail too but no response from ICICI bank.

Therefore I request you to please look into the matter in which I would be always thankful to you.


Thanks & regards

I have been billed for an unsuccessful transaction while attempting to recharge my STRAIGHT TALK phone from America on the 24th of May using my ICICI Debit card. Kindly look into this ever persistent problem, and refund the unsuccessful transaction amount of Rs. 3, 002.37. It is simply beyond me to comprehend the source of this problem because it keeps reoccurring every time I try to recharge my phone from America. Feel the need to contact me whenever possible. Here are the details:- Serial No Transaction Date Transaction Remarks Transaction Type Amount Balance 1 24/05/2014 VIN/STRAIGHTTAL/[protected]/0 Dr. 3, 002.37 6, 808.37 Name: Reginald Khlem Sahu #[protected] [protected]@gmail.com

hello sir/mam i am using salary account in last one years...30th may deducted 500 amount in my account...account no..[protected] and customer id[protected]..i call your customer care but on one help my all cut the call direct ..please help my..and u alos don, t help my close the my account i don, t want your bank account .. my mob no..[protected]

Hi, Demerit Account - IN[protected]
I am using above mentioned Demerit account in 2007. In 2008 I am
visited ashok nagar - chennai Branch and requested to close my demerit
account and the savings account which one is linked to this demerit
account. After that I didnt receive any notification related to this
accounts(Saving account and Demerit account). I have balance in my savings account[protected]. Last week I am tried to pay my credit card bill using this account, but I am not able to transfer full amount (Still Rs.1517 is showing balance in my account). and I can't
withdrway this amount, regarding this issue I am visited my nearest
branch. They are told us the balance amount is linked to Service charge
for (IN[protected] mentioned demerit account, and last December 20/12/2013 also
Rs.
1, 498.32 is debited from my account. If it's a demerit account service charge, 1. Why not giving any notification about this account to me? 2. Service charges need to take every Year. But it's not happen for last six years.
If any one is happen in last six years, then I need to know the
status about my account, Otherwise how do I know the status?.
regarding this issue I am not able to pay my ICIC credit card bill on
time, and I sent a mail to [protected]@icicidirect.com, I didnt get any
feedback till now. Kindly give me a clarification regarding this issue
and refund my ammount to my account as soon as
earlier.

Pleas Help me I am a retired Govt servant from Hyderabad.
I have purchased 4 numbers of Tax saving Bonds on[protected], I WANT CASH IT THE SAME BONDS.
The Detail of the safety bonds 200
Option 1, face value 5000/-, deemed date of allotment 14.11.2000, Bond Holder number .[protected], Certificate No. 100651, Bond Holder name KONDRU GANNIYYA RAJ,

MY E MAIL ADDRESS [protected]@gmail.com...

dear sir, fraud done my debit card, have registered complaint with icici bank & submitted dispute form, merchant flipcart have traced the transction but they will provide necesssary information to bank or police only. i have rcvd bak aprox 700 rs but balance icici is not updating have sent mail many times but no revert from them. together have sent mail flipcart as well, they are looking into this. pls roll back the balance amout to my a/c CARD# CRD TYPE NAME TRAN REF COMPLAINT# MERCHANT AMOUNT [protected] DEBIT CARD SANTOSH GUPTA ICICI BANK SB75340530 DTD 18/05 SR32062026 DT 18/05 ABHIJEET TEAM LEADER FLIP CART COMPLAINT#[protected] DT 18/05 4420

Sir, There have been fraud online transactions made using my ICICI bank credit card xxxx xxxx xxxx 9004 of Rs 8750 to Grit Edu_PayTM (May 27, 2014; 17:53:40 hrs), which was not approved by me.In the mean while when I received the payment advice from bank, I called up to the bank customer care executive regarding this issue to stop the payment to the merchant immediately but they didn't help me out. Hence, I have already lodged the complain to nearest Police station and Joint commissioner of Crime against the said transaction. However, I have already informed the bank for this issue and blocked my card and said I will not pay any penny for this fraud play. Since, I have requested the bank within fraction of minute after getting the payment advice from bank to help me out, not to execute this transaction and decline it because the same was not executed by me and any online pay take two to three days’ time to get credit in merchant's a/c. <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />Please look into it very strongly and help me out resolving this sensitive cyber crime. Regards hich has not got resolved until even after several Service/Dispute requests raised and follow ups done. Th…

I have tried to recharge my mobile provider through net banking but my service provider has not received the said amount ... at the end of transection messge popped up error yet the amont is debited in my account . as under 2 28/05/2014 BIL/[protected]/mobile recharge/RECHARG Dr. 127.00 My account therefore should be credited again with the aforesaid amount

Respected Organisation, I have made the following online recharge payments on 25th April 2014 through Aircel official website (amount-149) and 30th may 2014 through paytm online recharges (amount-23) (other details are attached kindly check) Balance in my ICICI bank account has been credited, but I didn't receive any recharge till now. When contacted customer care of aircel as well as paytm i got to know that they haven't received any amount from bank.Kindly solve this issue soon.

Hi, I have an ICICI account for past 8 years, account #[protected]. The account had been started previous employer as a salary account. When I left the employer after a couple of years, I was asked by ICICI to convert the account to savings account. Now the rule for savings account is to maintain 10, 000/- minimum. It is still a large number for us middle class with rising inflation and all services getting costlier. I had to empty my account totally in November 2013 due to severe family needs and now the situation is back to normal. I can maintain minimum balance now. I would request ICICI Bank to waive off any MAB penalty charges which would be automatically debited once I start maintaining minimum balance in this account. If no such promise is made then I would have no choice but to close this account, which I don't want to. I hope ICICI Bank will consider this request from a long time customer of the bank. Thanks.

I recently took personal loan from ICICI bank, its ECS was on 15th May, ECS was hit on same date but amount was not deducted from my account. The reason is ECS mandate form was not received from my salaried bank. Now I am getting calls daily from ICICI bank for the payment. My account is having sufficient money but it was not deducted because of their problem not my problem. I dnt know whether its a compliant forum or just an information channel but I am planning to drag ICICI bank into court.

Dear Sir,
I made payment for the installment of property purchased from Bhopal development Authority on 21/05/2014 and till date neither amount is credited to beneficiary account nor it has reversed to my ICICI bank account. I every day call customer care of ICICI bank and bill desk but not getting any fruitful response. ICICI says payment is successful from their end Bill desk say they have not received payment from the bank. Please suggest what should i do now because i am suppose to pay interest on late payment of my installment.


Best Regards,
Dileep Mishra
Mobile +91 [protected]
e mail- [protected]@rediffmail.com

ACCOUNT DETAILS NAME SATYABRATA MOHANTY, C-903, GOURAV TOWER, PRABHAT CHOWK, GHATLODIA, AHMEDABAD-61 MEMBERNAME ICICI BANK DATE OPENED/DISBURSED[protected] ACCOUNT NUMBER LAABD[protected] DATE CLOSED[protected] ACCOUNT TYPE AUTO LOAN (PERSONAL) DATE OF LAST PAYMENT[protected] OWNERSHIP INDIVIDUAL DATE REPORTED AND CERTIFIED[protected] ACCOUNT STATUS SANCTIONED AMOUNT 3, 15, 000 REPAYMENT TENURE -5 YRS CURRENT BALANCE -12, 550 EMI AMOUNT -EXCESS EMI PAID.

Sir/madamI have taken home loan on 07/10/2005 that time interest rate was 8% floating after 6 to 7 month they started increase my interest rate .5% to 2% every 3 month this continue every 3 to 4month increase in interest rate in 2009 I have paid 13%[protected]% i have paid. after i went to bank and asked for transfer of my home loan to another bank then only they told me to pay processing fee of Rs.1000-00 to convert same this loan to lesser interest rate 10.25% I have done but what about I have paid interest since 2005 I want rebate in interest what I have paid please do need full in this regards