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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 96

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S
Sneakski
from Mumbai, Maharashtra
Feb 15, 2023
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Swiggy refund isn't credited to my account yet. Called the customer care but no response from them. Please try and resolve the issue
ICICI Bank customer support has been notified about the posted complaint.
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    danishmasood110
    Feb 14, 2023
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    My name is Danish and I have ICICI card ending with 8001, from past 3, 4 month payment is irregular. My last payment was 11800 on 31st December 2022. I accept missed 2 payment cycle but assure to payment complete outstanding on 1st March but meanwhile I am getting repeated threatening call on behalf of ICICI bank to payback immediately or he/she will call random call to my relatives and colleague and unfortunately some of my office colleague received call saying from legal department.
    These calls to my office and relatives are totally unlawful.
    What kind of this business is this and why promoted by bank.

    When I am saying will pay then why this kind behavior with customer. When bank has to do this kind o[censored]nlawful activity which banned by RBI too then why issue card and loan to customer.

    I have mentioned numbers from where i am getting unlawful calls [protected], [protected], [protected].

    Bank must take prompt and strict action against these people or I will complain in RBI too.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nr7j in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    danishmasood110's [Complaint's author] reply, Feb 16, 2023
    I already email to customer care (Ref id - 000Y5aHX972YHFG8) but customer care simply refused. Their reply is we are complying with laws. However actual fact is different. I need strict action from ICICI. Now days it is very common activities from bank side.
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      N
      Nisha26051984
      Feb 14, 2023
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      I had taken icici money multiplier bond 25 years back with issue price rs4000. And face value 100000rs. Registrar mentioned in the bond is no more valid. Have been trying to get redemption process details since a month but in vain - what documents to be sent and to which address.
      Bond holder no 4304-879
      Bond holder name Nisha Verma
      Certificate no 12907
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nr7u) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Ameed Hussain Shaik
        Feb 13, 2023
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        Address: Hyderabad

        NACH_AD_RTN_C
        HRG~ADBLDESK~
        03JAN23~848f3e1
        ~BTS_B004

        [protected]
        1
        Jan 14, 2023 S11910701

        These are charges deducting automatically every month, ECS is not populating to cancel thruough netbanking, ICICI you are cheaters...
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nr7v) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          Kiran Bavishi
          Feb 13, 2023
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          We have 2 Bond of Face value of Rs.40, 000/- (Price of per Bond during issue is Rs, 5000/-)

          Bond holder No.[protected]
          Certificate No.1967
          Distinctive no.[protected]
          No. of Bond - 2
          Maturity Value - Rs.80, 000 (Rs.40000/- for each bond)

          Please let me know procedure of redemption and place for submission of bond papers for redemption

          Thanks
          Hetal K Bavishi
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0no90) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            2
            24jora
            from Thoothukudi, Tamil Nadu
            Feb 12, 2023
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            Address: T.Raja 2/54 new colony street thappathi ,muthulapuram post, thoothukudi dist ,pin code :628902

            One day ago deudeuct my rs 1899 from ppl/wpp plan not inform me &1 year ago same rs 1899 deduct my money so please cancel this paln & refund my money
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              B
              beaubhavik
              Feb 11, 2023
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              Resolved

              Address: AHMEDABAD

              Hello, ICICI Bank,

              My name is Bhavik Panchal, i am regular customer of ICICI bank. My bank account is salary account. i have checked my all transactions. i am raising complaint regarding unauthorized deduction 590 rupees amount for three times (Total deduction 1770 ruppes). I am requesting to ICICI bank . Please refund of my amount to my bank account as soon as possible.

              Transaction Log Like : ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf,

              Please find my bank account transaction screenshot of 590 rupees deduction.

              Please find my bank details.
              Name : Bhavik Ramubhai Panchal
              Bank Name : ICICI Bank
              Account Type : Saving
              Account Number :[protected]
              IFSC Code : ICIC0003465
              Mobile Number : [protected]
              Email : beau.[protected]@gmail.com

              To ICICI Bank : From my side i have not pending any charges from bank or others. so this amount unauthorized deduction from icici bank. so you should return to me my total 1770 amount to my account.

              Thanks,
              Bhavik Panchal
              [protected]
              Mar 15, 2023
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 12, 2023
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                S
                suji72
                Feb 11, 2023
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                Hello ICICI Bank Investment Dept.,

                Please find attached "Children Growth Bond-072001-CGB" which has been matured 5 months ago on 28/08/2022 but I have not received any intimation about the same with respect to the claiming of maturity amount.

                I visited ICICI Bank, Bannerghatta Road, Bangalore-560076 in person today, 31/01/2023 but I was advised to write to these two mail Ids of Zonalc and Investor of ICICI, Mumbai. Apart from this, the concerned staff could not provide any other information on any process and procedures on claiming the matured amount..

                Hope to get a quick response to this mail and suggestions to claim the maturity amount of these 2 Bonds at the earliest.

                Thanks -
                Alakesh Chakravarty
                Bangalore - 560076
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 12, 2023
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nkxu) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Feb 13, 2023
                Updated by suji72
                Dear ICICI Bank Customer Care,
                Thanks for your reply. Kindly provide me with the E-Mail - Id of the same.
                Thanks
                Alakesh Chakravarty
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                  M
                  MadhuGB
                  Feb 10, 2023
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                  Address: Bangalore, India

                  Date of Incident: 10Feb2023
                  Some debit happened in my ICICI savings account with the details mentioned as 'MNDT_CHRG~ADTPSLSIPG~06JAN2023~[protected]'
                  I called the ICICI Bank Customer support asking for the details of this debit, they said you have purchased a SIP on 6Jan2023 and Mandated the deduction hence this debit has happened.
                  But I haven't purchased any SIP and not mandated anything. Then how this debit could happen. For that they verified for half an hour while i was on call put on-hold and said will refund this in 1 to 2 working day, as today is Friday you might get it by Monday.
                  First of all why this deduction has happened when I haven't purchased anything as such.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nh5d in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Rash1993
                    from Mumbai, Maharashtra
                    Feb 9, 2023
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                    Have updated my bank ac a month ago on EPFO but still my bank account is not verified and I am unable to claim my PF.

                    Need help how to escalate this to ICICI bank
                    ICICI Bank customer support has been notified about the posted complaint.
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                      A
                      Aadilkhan12345678
                      from Lucknow, Uttar Pradesh
                      Feb 9, 2023
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                      Address: L-4 M/76, Aliganj, lucknow- 226024

                      Hello,
                      MY Self Roli Srivastva. I have icici credit card and ICICI bank sent me the credit card saying that it's a life time free card
                      and no charges what so ever is applicable. After few Month I Received a notice that around Rs. 8808/- is due on my card.
                      i don't know why i've been charged an amount from my credit card. i have sent multiple mails but still no action
                      being taken. any wy i will paid 03/02/2023 Rs. 8808/- every due amount statement with penalty. but show pending Amount 8808/- in my civil.
                      please Resolve my Problem. and update my civil.

                      card no. is [protected].
                      Registered mobile no. [protected].
                      pin cord 226024
                      ICICI Bank customer support has been notified about the posted complaint.
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                        K
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                        We have 2 bonds registers with 5000 and tha claim date is of 1 sep 2022 which is 26 years completed so we request you to help with claim of the bonds provided by scici deep discount bond.

                        [protected] was my contact number
                        [protected]@gmail.com was my email id
                        ICICI Bank customer support has been notified about the posted complaint.
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                          K
                          kasiri5423
                          Feb 8, 2023
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                          Address: Delhi

                          I was a victim to thief fraudulent activity. They made me deposit almost all my money and I almost lost it all. Thanks to LF Rescue 0rg this company helped me restore my lost.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nigk) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            Nilesh Manjul
                            Feb 7, 2023
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                            Address: C403 Shalimar Hill park Society Kondhwa

                            I need to redeem Money Multiplier Bond 112000-MMB V,
                            Have send email but no response on the same,
                            Also checked with the bank but no helpful reply from the office too.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nelb) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              J
                              jahnavi957
                              Feb 7, 2023
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                              Hello sir/madam,
                              On 7 Feb 2023, i.e., today I paid my college fees of 40, 000/- with eazypay through my college ERP. I scanned the code through phonepe, it said successful in phonepe and money got deducted but it didn't show the same in my college portal. It says failure in my ERP.
                              Please help me and refund it.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0n90n) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                amar singh2010
                                Feb 7, 2023
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                                Address: paloura, jammu

                                I have scici deep discount bonds in my name amar singh folio number-SDB007805. I want to reedem it and i visited icici bank residency branch jammu multiple times but nobody entertained me. please intervene and reedem my bonds so that i can get my money back. please share reedemption procedure on my mail id [protected]@gmail.com.
                                my mob no-[protected].

                                please share immediate solution
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (ia0n90f) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                amar singh2010's [Complaint's author] reply, Feb 9, 2023
                                please share email id
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                                  PrashantSingh11
                                  from Ghaziabad, Uttar Pradesh
                                  Feb 6, 2023
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                                  I am regular user of paying payment of ICICI credit card before time. I have not received reminder for December 2022 statement and the last date was 15th January 2023. Due to which there are late payment fees, Interest charge applied on the statement. Can these late payment & interest charges be waived off given the history of timely payments and good purchase history.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0n6m7) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  PrashantSingh11's [Complaint's author] reply, Feb 9, 2023
                                  Hi Team, I have sent email as advised. I will await your call/reply towards resolution of the complaint.
                                  PrashantSingh11's [Complaint's author] reply, Mar 11, 2023
                                  The complaint has not resolved yet.
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                                    rasalmhmd
                                    from Kochi, Kerala
                                    Feb 6, 2023
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                                    Address: Kochi

                                    Icici bank given closure account and in that clearly mentioned it will be closed by February 2nd 2023 and the funds will be returned back to me as bankers cheque. Now after all these things they are not replying to me and they are still waiting for something else any how I am moving forward with legal proceedings because it’s having funds about 5 Lakh rupees
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0n6me) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      rasalmhmd
                                      from Kochi, Kerala
                                      Feb 6, 2023
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                                      Address: Kochi

                                      Icici bank given closure account and in that clearly mentioned it will be closed by February 2nd 2023 and the funds will be returned back to me as bankers cheque. Now after all these things they are not replying to me and they are still waiting for something else any how I am moving forward with legal proceedings because it’s having funds about 5 Lakh rupees ..
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Vm arya
                                        from Bhiwani, Haryana
                                        Feb 5, 2023
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                                        My credit card due date was 15th January. But due to some accident in the family, my payment got delayed by 2 days.
                                        But I made the full payment with penalty on 18 January in the morning. As per RBI guidelines, the period of 3 days from the due date is interest free. But the people of ICICI bank unnecessarily imposed 11942.36 rupees interest
                                        Please get the irrelevant interest charged reversed
                                        I have complained many times to ICICI Bank, but no one is listening.
                                        please get my amount reversed
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0n6ml) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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