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ICICI Bank Complaints & Reviews

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Updated: Nov 16, 2025
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ICICI Bank reviews & complaints page 97

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Address: Maharashtra pune

Ecsrtnch mean what and why you are debit my acount and which payment plz tell me...
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pradeeph80@
Jul 11, 2022
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-Deduction of happening from last moths(April) till this they deducted 3270rs from my Account.
- I'm using Icici bank from past 4 yeas, i'm really happy with there service.
But Suddenly from April They started deducting Amount. As i told above till 3270rs they deducted from my account, if called to icici they toll free number not working. today its connected, i talked related to issue but they telling some story. any why for the late payment i'm paying extra amount then also icici deducting so much amount from the account thats also without any information. and i asked one question, i doing same thing before April also then why guys are not deduction. For that they not answered. if they deducting at lease they have tell us naa with reason but they not done that. they simply stared deduction amount from the account.
Aug 20, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    siddhi pro
    from rohtak, Haryana
    Jul 11, 2022
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    Address: Delhi - Rohtak Road, Ashoka Plaza, Rohtak, Haryana 124001

    The Manager
    ICICI BANK LTD
    Delhi - Rohtak Road, Ashoka Plaza,
    Rohtak, Haryana 124001

    Sub: Request for Reversal of A Wrong Charge( customer id[protected]

    Respected sir,

    I open my account with 25000/- INR quartley average maintenance, i gave 1 lakh INR cheque
    for account opening in your bank. Your bank upgrade it to 1, 00, 000/-without
    informing me also, on 20 May 2021 your bank debited 4720/- INR from my account without
    informing me . Which is inappropriate.
    I transfer my money in to another bank account, if i will not get charegs refund, i will close my current account here.
    So I requesting you to refund me AS SOON AS POSSIBLE.
    I'm contacting the bank via phone but nobody replaying me so revert me ASAP.
    Account Details are as under:
    Name: SIDDHI PRO HEALTH
    A/c. No. :016805xxxxxxxxxxxx
    IFSC Code: ICIC0000019
    Branch: Rohtak

    I have attached herewith all documents for your ready reference and reverse back all charges till date my current account.
    Please do the needful your early action highly appreciated.

    Thanking You,
    Yours Truly,
    +1 photos
    Aug 12, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 12, 2022
    ICICI Bank Customer Care's response
    Dear Customer,
    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08phv) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      alokgangwar
      from Ghaziabad, Uttar Pradesh
      Jul 11, 2022
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      Address: Ghaziabad

      I had a loan account (LBGHZ[protected]) in ICICI bank that has been closed now. But, I have not received my original property registry papers which was mortgaged in place of loan. Other documents I have received and during receiving the document I have informed the bank representative (RDC, Ghaziabad branch) and he raised the concern within the bank.

      I have been follow-up with bank since 1 month but still neither I have received my property registry paper nor no one is sharing any confirmation.

      I also called customer care/ Relationship Manger and also have written multiple mail to ICICI but they are also not supporting and responding.

      I request you supports towards such irresponsible behavior of ICICI bank. This is just like a mental harassment.

      Regards
      Alok Gangwar
      [protected]
      Aug 16, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 12, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        AMIT KUMAR NAYAK
        Jul 11, 2022
        Resolved
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        Address: 1-11-110/92/A/1/A, SHYAMLAL BUILDING, BEGUMPET

        Dear team,
        While investment in this bond i was minor, Kindly update the address and bank account details for me, 3i infotech is not responding to mails/calls
        Email id: [protected]@icicibank.com
        Or Call 24hr Customer Care

        bond no[protected]
        Certificate no 5170

        Amit kumar Nayak
        [protected]
        Aug 12, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 12, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          srikanth reddy T
          Jul 11, 2022
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          Website: ICICI direct

          My account has been debited with ₹825 as it shows dp charges, I had never opened demat account with ICICI, How can they debit from my account without my concern...
          +1 photos
          Aug 14, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 12, 2022
          ICICI Bank Customer Care's response
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08piv) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Pratibha Vatal
            Jul 10, 2022
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            I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon.

            I am not a member of amazon audible but the monthly deduction is still there. I have seen these deductions for more than a year now.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08niy) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              H
              hoodasiddhu
              from Jammu, Jammu and Kashmir
              Jul 10, 2022
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              Address: Jammu

              My Debit card and net banking is blocked and says due to security reason..when will my account reactivate..
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nj0) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                rpsingh29
                from Bareilly, Uttar Pradesh
                Jul 10, 2022
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                Address: ICICI BANK LIMITED, Old Padra road Vadodara, Gujarat-400051
                Website: icicibank.com

                I have MONEY MULTIPLIER BOND 0898 MMB THREE (Folio 18512) redemption date 05 Dec 2022 .
                please clarify on which address the physical bond is to be sent? Since all correspondence is being handled by 3i Infotech, I am confused whether bond to be sent to 3I Infotech or ICICI registered office?
                You have bank account details of bond holder, Can it be redeemed electronically also
                Aug 11, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 11, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lq9) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Sep 08, 2022
                Updated by rpsingh29
                I have still not recieved answer to my question.
                WHERE SHOULD I SEND THE PHYSICAL COPY OF BONDS FOR REDEMPTION?
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                  Smruti Prakash Sethy
                  Jul 10, 2022
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                  Address: Bhubaneswar

                  A sum of Rs.11200 is dedcuted from my icici savings account . Its the charges 0r rs.590 each for 20 times . Money is deducted from my account within a day. I didn't receive any notification about it nor any sms after deducting. It's not a small amount that I can ignore . This is totally fraud event . My account was stuck on 0 balance. I was not know that these charges a deducting and leaving my account on 0 balance . I want all the deducted money back in my account. Or else I can take a legal action against this as I didn't receive any notification before and after deduction.
                  +2 photos
                  Aug 11, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 11, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Ruchi2412
                    from Mumbai, Maharashtra
                    Jul 10, 2022
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                    I placed an order with Nike.com and I was charged for orders that did not go through on the website. My money has not been refunded by the website.

                    Here are the details of the transactions:

                    Transaction 1
                    June 3, 2022
                    INR 42, 941.00
                    Credited to Depansum Solutions Pvt

                    Transaction 2
                    June 4, 2022
                    INR 29, 879.00
                    Credited to Depansum Solutions Pvt

                    Transaction 3
                    June 4, 2022
                    INR 29, 879.00
                    Credited to Depansum Solutions Pvt

                    I have placed multiple complaints with Nike for the same, but they claim that they are not able to track failed payments on their system. Please note that this is a recurring problem with their website, and in the past I have received a refund for failed transactions within a week. It has been more than 1 month now with no reply.

                    I would like the transaction to be reversed and my money to be credited back to my card.
                    Jul 15, 2022
                    Complaint marked as Resolved 
                    ..
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 11, 2022
                    ICICI Bank Customer Care's response
                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqk) in the subject line of your email. Our official will assist you.
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                      Sasi2022
                      Jul 9, 2022
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                      I have deposited Rs.98000 in Thiruvanmiyur ICICI bank ATM machine and it is not reflected in my account. Customer care team says I should contact bank on Monday. Why urgent issues are not handled immediately...
                      Aug 11, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 11, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqz) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Parsi Sravan
                        from Hyderabad, Telangana
                        Jul 9, 2022
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                        Address: Hyderabad
                        Website: TTD

                        Dear Sir/Madam

                        Today I am trying to book special darshan tickets for following date 6th September 2022 twice times i have tried the amount 2016.52 got debited from my bank account but transactions got failed for twice times but
                        Till now I haven't received received for failed transactions
                        When I contacted to bank transactions is successful Please do the refund process as early as possible
                        Aug 16, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 11, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nln) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          VigneshR
                          Jul 9, 2022
                          May 17, 2024
                          This thread was updated on May 17, 2024
                          Resolved
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                          Resolved

                          I have purchased a used car where the previous owner had icici fasttag. At present the current status of the fasttag is blacklisted. I do not know the reason, nor the previous owner. When I reach the customer care they are asking me to call from the registered mobile number. The previous owner does not even using the registered mobile number now. I have transferred the RC 6 months ago but still paying twice the charge in toll just because no proper support from bank. Cannot open new account without removing this blacklisted account.

                          Vehicle number TN 01 AU 3717
                          May 17, 2024
                          Complaint marked as Resolved 
                          As suggested by icici employee i have opened a temporary fastag with engine number and now they have blacklisted the fastag as well.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 11, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,
                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08nlu) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          May 17, 2024
                          Updated by VigneshR
                          No resolution
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                            RitikaGoel1988
                            from Agra, Uttar Pradesh
                            Jul 9, 2022
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                            I subscribed for sovereign bonds on 20th June 2022 and the money was been debited on 28th June 2022, however till now i have not received the bond certificate on my registered email account ([protected]@gmail.com) while as mentioned before the amount has already been debited from my saving account#[protected].
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Tharunyaa
                              Jul 9, 2022
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                              Resolved

                              Amount should be taken in my account without any intimate for rupees 589..I want to my money back.. otherwise I close my account in your bank...I have so much of financial problem. but your bank taken my money...I want to my money back
                              Aug 11, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 11, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lqi) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Aj97400
                                from Pune, Maharashtra
                                Jul 9, 2022
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                                Address: Nigadi

                                I have not approved any such transactions of 476.38 rs on 8 th July I am asking for the REFUND please process the amount it is big deal for me
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08khj) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Bawa02
                                  from Bageshwar, Uttarakhand
                                  Jul 9, 2022
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                                  Resolved

                                  Address: Rawaikhal, Bageshwar, uttrakhand 263641

                                  [Resolved] ICICI Bank — From my a/c PPL/WPP 1899.0 Amount Deducted
                                  Shankar Singh Rawal
                                  from Bageshwar, Uttrakhand
                                  July 04, 2022
                                  July 04, 2022
                                  Hi icici,

                                  4rh July 2022 i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Why are you deducting money from my ICICI account, why is this money deducting Rs 1899 again and again? stop it immediately. Otherwise I will close my account.

                                  Thanks
                                  Shankar Singh Rawal
                                  +1 photos
                                  Aug 14, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 11, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    SatyaKayala
                                    from Hyderabad, Telangana
                                    Jul 8, 2022
                                    Resolved
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                                    Resolved

                                    Address: ICICI Bank Limited ICICI Phone Banking Center, ICICI Bank Tower, 7th floor, Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally, Hyderabad
                                    Website: www.icicibank.com

                                    In 2021 I received a post from ICICI bank stating that my ICICI Mine Savings Account will be closed if I didn't complete my KYC within the deadline. As a result my account has been closed. But when I am trying to open a New Mine Savings account from ICICI Website, it is saying that I already hold a savings account with ICICI. Due to this reason it is not allowing me to open a new Mine savings account. When I visit nearest branch in order to active or close my previous account. They are saying that I don't have any savings account with ICICI. I don't know what to do, or to whom I complaint. So I am complaining here expecting some resolution. Looking forward to hear from you. Here is my details ph no: [protected] and email: [protected]@gmail.com
                                    Aug 15, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 11, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      A
                                      ananthanag prao
                                      Jul 8, 2022
                                      Resolved
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                                      Resolved

                                      Transaction Details:

                                      Transaction Date 21/06/2022 11:50:47
                                      Transaction Description - NEFT[protected][protected] PADMANABHA RAO ANANTHANAG
                                      Transaction Amount 55526.56
                                      Debit / Credit Reference No.N[protected]
                                      Aug 14, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 11, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08lr1) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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