ICICI BANK LTD
ICICI BankTowers,
Bandra Kurla Complex, Bandra,
Mumbai-400051
Kind attn: Ms Chanda Kocher, Chairman
Ref : ICICI Bank CC no. [protected]
This is to bring to your notice that I have been holding the above mentioned C/C from 2012. I have made quite some hefty transaction and simultaneously paid all the dues within the stipulated due date with an excess payment of Rs.540/-.
Suddenly few days back I got a compiled statement from ICICI Bank whereby they have charged me an interest of Rs.6600/- against a fictitious credit card account no. starting with 4477 and ending with 6000.
On talking to the customer service personnel, Mr. Srinivasan on 22nd Feb, he informed that it is against a card issued to me in 2001, whereas to my surprise I did not possess any ICICI bank Credit card during that time and it is the 1st time last year that I got this credit card.
Mr. Srinivas even advised that I should not be making any payment for the same and we will be informed vide mail in 2 days. When I did not receive any mail, I contacted the ICICI bank credit card department yesterday, only to be informed by a lady at the customer service, that I have to pay this amount, though the card never belonged to me.
Madam, please note that I am holding an ICICI Bank S/B account no.[protected] at Kormangala Branch Chennai for last couple of years with a decent amount of transactions. My records were always clean. I an even having quite a few FDS with your bank at CIT Nagar, Chennai & Kazhakuttom, Trivandrum branch (A/c no.[protected]/[protected]/[protected]/[protected]. Still I do not understand why ICICI bank is harassing me in this way for no reason of mine.
If I am possessing such a fictitious card, request you to please arrange to send your personnel at my place with the application form and courier receipt of the credit card duly signed by myself and I will promptly make the payment with an apology.
Request you to kindly look into the matter and redress the harassment I have to undergo within 7 days.
Failure to do so, will prompt me not only to pull out only my investments and savings, but also of all my other relatives, who is having their account and credit cards with your bank being insured by me and will be forced to take this matter into the attention of RBI.
Thanking you in anticipation,
Regards,
Indranil Chakraborty
E-mail id: chakraborty.[protected]@gmail.com
Phone no. [protected]
Address: Old no. 4/ New no. 15, Maharaja Santhanam Road,
Amaravati Apartments, Block - F
Flat no. 4, T. Nagar
Chennai - 600017
Aug 6, 2021
Complaint marked as Resolved
ICICI Bank Credit Cards — fictitious billings
i have/had three credit cards of ICICI bank. the story srarted with billing for the month of december 2007 wherein i was wrongly chrged in US $s for some internet uses. in good faith i claered the bill with dollar amounts. thereafter same amounts in exactly same sites continue to appear in my bills. i never used net for any forex amounts. my card is with me all the time. in any case if any one is using my card number with code, it can not be same ip address with exactly same amounts to the cents. i got a new card but still the problem continues. bank service is horried. i am cutting 3 ICICI cards and returning them as they are charging 30 % interest on disputed wrong billing plus 100 rupees per card service charges. i am extremely disgusted wityh the bank as even regd complaint letter to their chief complaints manager harshil mehta at hyderabad has drawn flak.