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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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ICICI Bank reviews & complaints page 983

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J
Jatin Sapra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Service. Worst Customer Support

Address:East Delhi, Delhi

I have been an ICICI Bank Customer from 5 years, so when the time came to choose a Credit Card, ICICI Bank was first choice. Bad Choice I must say!

Since I do freelancing, I searched for Credit Card options suited to my needs. Came across various banks which offered Credit Card against Fixed Deposit, chose ICICI. Made a request to ICICI Bank by opening a fixed deposit on 7th December (SR[protected]. Though it said "Instant...
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S
Santosh Kumar Komeravelli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessarily debiting the surcharges

Address:Hyderabad, Andhra Pradesh

Hi,
ICICI bank is unnecessarily debiting the sur charges. Kindly look in to the issue and resolve it asap.
Here are my Transaction details:
Sr.No Date Description* Cr/Dr Amount
1 24/12/2012 mps_surcharges_1141_14.12.12 DR INR 11.24
2 21/12/2012 MDU DT _12.12.12 DR INR...
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M
mark22664
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nuisance Collection Calls

Address:Bangalore, Karnataka

Dear Sir,

With regards it is to bring under your notice that I am getting nuisance calls from ICICI Bank.My name is Mr.Nitin & I am getting calls for Mr.Suhas Joshi who was our Ex-colleague.We always tell the caller that it's a wrong no but in spite of that they continue to call.We normally get a call from below mentioned Nos.
[protected]
[protected]
Every day we get 5 to 7 calls from this...
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P
prasad4u
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LOAN AGAINST SHARES

Address:Maharashtra

Subject: (ICICI Bank Ltd, Savings A/C No.[protected],Loan A/c No.[protected],
Demat Details: Client ID:302902,Beneficiary A/C:[protected]

Dear Sir/Madam,
With reference to your letter dated 09.02.2011, our letters and the above, I have to say that your reply is inadequate and attached ‘Exhibits’ are not relevant since:
1) Telegram was not sent but it was said to be sent and...
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B
bansalneeru
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and Threats

Address:Delhi

I have taken personal loan from ICICI bank and loan agreement no. is LPDEL[protected]. I have already paid loan, I have their No Due certificate and my bank statement from where I have repaid loans. After all this I am getting threatening calls from ICICI and at any time they call and asking to pay due amount. When we ask told them that we have paid already and have a proofs which we can show you they told us to visit Videocon tower office...
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P
pramendra0709
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not provided Genuine reasons for not providing the credit card

Address:Hyderabad, Andhra Pradesh

I have submitted application in month of sept2012 for credit card to ICICI Bank.
without information to me they stopped processing the application.
Then i have sent mail to customer care . Then i came to know they stopped processing because address verification had not been done, this
things did not inform to me.after that they started processing but without genuine reasons given to me they stopped completely processing...
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H
happy2525
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening calls regarding card

Address:East Delhi, Delhi

Dear Sir/Madam

I have been ex-employee of ICICI Bank with my employee number 154948. I left my job on 2008. As the recission period the bank didn't gave my no dues certificated. Since then I had been fighting to get a suitable job,but it wasn't there. But in ad mist of this I have been clearing all my dues that were with ICICI Bank. Right now I had been settling my Personal Loan with ICICI bank with number LPCTK[protected]...
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M
Mangesh Khedekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong information to CIBIL

Address:Mumbai City, Maharashtra

I applied for Home Loan in HDFC bank and I came to know that there is Home loan showing on CIBIL report on may name. Loan A/c number is NHMUM[protected]

My Brother took home loan from ICICI bank in may 2011. He is sole owner of property and my name is not at all on Sale agreement also I did not submited any of my documents for his loan, but still ICICI sent my name to CIBIL as Joint owner.

I am visiting ICICI...
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A
ajayRajawat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abusive Language used by telecaller

Address:East Delhi, Delhi

Hi,

This is Ajay Singh Rajawat ,today 21 Dec 2012 at 11:22 am ,I got a offer call for ICICI BANK's CREDIT CARD from no [protected] the telecall named as Prakash claimed himself calling from Laxmi Nagar branch.
When I refused to get a credit card he started callin me by names(abusing me) .I want to resister a complaint againt him and expect you to take some stringent actions against such persons so that they can't...
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P
peeyush_ag
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problems in opening ppf account

Address:Bangalore, Karnataka

Assuming ICICI is a good bank we filled PPF online form, downloaded them and went to MG Road branch of ICICI, which is listed in the designated list of branches (http://www.icicibank.com/Personal-Banking/investments/ppf/designated-branches.h... with form A, copy of PAN cards, and passport size photographs.

After reaching there one person received us and redirected us to concerned person.
1) That person asked us why...
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R
ritesh jyoti
from Chennai, Tamil Nadu
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breach of trust

Address:Uttarakhand

i. colonel ritesh sharma from indian army and have got my salary acct in your bank at nashik since last 10 yrs. in a very sad and unexpected action on behalf of your company, i went to your bank branch at hathibarkala, dehradun on 28 oct 12, since my hometown is dehradun,when on repeated requests of one of your agents, vikram singh working there, i agreed to go for a policy named 'pinnacle' for a 5 year term. ata that moment only...
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A
arajabl
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mental torture

Address:Chennai, Tamil Nadu

Sir, once i had a icici card. but i paid full amount. more than ten years back. in between i lost my educational certificates and everything. now icici simply calling and torturing me that i have outstanding. and i have to pay them . What shall i do. This is created problem in my family life now. if again they torturer me i dont have any option except end up my life....
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H
harassedbyiciciagents
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental Harassment by ICICI Agents

Address:Delhi

I had a card with ICICI, which got irregularised from late 2007 onwards, as I lost my job. Presently I am working as agent on commission, and unable to attend to my family needs properly, seeing this I have asked the collection agents from the bank that I will be able to start repaying from February 2012, when two person from the collection agency visited my house, one was Mr. Krishna Mobile no. [protected] accompanied by someone senior to...
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A
avanish1957
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DETAILS OF TDS CERTIFICATE

Address:Gujarat

I have received TDS certificate wide your covering letter no. PPB/EROO3028/549578/ADDPD7866P dtd. July 18 2012 without tax summery and details of deposit/bond from where TDS is deducted. Need these details immediately to meet tax equerry for the same.

Avanish Dalal.
Mob.No. [protected]...
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V
valleyquadras
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT CLOSING MY NRE ACCOUNT

Address:Pune, Maharashtra

I have been banking with ICICI bank since 2001, having my NRE Account[protected], NRO[protected].

In the year 2009, when I approached ICICI Bank for opening DEMAT ACCOUNT, I was suggested to open SB Account, instead of linking DEMAT Account with NRE/NRO. The bank also took me the Voter ID, as the proof of residency, as my Passport copy was being used against NRO.

I had NRE FD and RD, along with few...
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C
CreditCard_Dispute_Chinni
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disputed Transaction on 11-Dec-2012

Address:Hyderabad, Andhra Pradesh

Dear Sir,
I'm Vivek using ICICI Credit Card (No: [protected]). On 11-Dec-2012 a transaction for which I'm not at all authorized in anyway. Following are the details.
Name of the Merchant: WWW.RZD.RU, MOSCOW
Date of Transaction: December 11, 2012
Amount of Transaction: INR 39098.42( RUS: 21289.50)
ICICI team is saying me to pay the full amount because the transaction happened thru 3D Secure...
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G
godikiran
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no information and harasment

Address:Krishna, Andhra Pradesh

Respected sir,

This is kiran prasad godi .
[protected] my credit card number
i was taken a credit card 4 years before,but two years i didn't pay because of personnel problems.after that i asked somebody in bank but i didnt get response.

but somebody calling me today from Mumbai he i am sub inspector chowdary telling one complaint was raised you will arrested today and we will submit you...
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H
haq636
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reactivate my account

Address:Banswara, Rajasthan

I want active my account
ac no.[protected]...
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D
dhanasekarann
from Bengaluru, Karnataka
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AMOUNT DEBITED FROM MY ACCOUNT

Address:Bangalore, Karnataka

I have tried to debit Rs.100 from Federal Bank ATM on 13/12/2012 but didn't get that amount from the ATM. However, the amount is debited from my account. I have tried to contact ICICI BANK support but unable to reach them. The thing is I was waiting in chat someone to respond but no one was reponded almost 1 hour. Apart from that, I have tried to call the customer care support but nobody picked the phone for almost 15 minutes.So, I disconnected...
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M
Miraz Sarkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POSDEC CHG is been debited from my A/C

Address:Surat, Gujarat

Dear ICICI Team

POSDEC CHG is been debited from my A/C on 16/11/2012 "3" times
Below are the following detail

Date Details Charged
16/11/2012 POSDEC CHG/10-10-12/2868/25ST3 28.09
16/11/2012 POSDEC CHG/06-10-12/2868/25ST3 28.09
16/11/2012 POSDEC CHG/06-10-12/2868/25ST3...
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