ICICI Bank Complaints & Reviews

SIR MY NAME IS ASHOK MEWARA S/O KAILASH SWAROP MEWARA I GOT THE MORGAGE LOAN FROM RAJ BANK KEKRI OF 447000/- ON DATE OF[protected] THAT TIME MY ACCOUNT NUMBER WAS 0090LMOR100014 NEW ACCOUNT NUMBER AFTER THE MIGRATION OF BANK RAJBANK TO ICICI BANK WAS RBKEK[protected] THIS ACCOUNT HAS BEEN CLOSE ON THE DATE OF[protected] AND NO ANY DUES PENDING AGAINST THE LOAN. I GOT ALSO NOC OF ICICI BANK ON DATE OF[protected]. BUT PROBLEM IS THAT SIR THIS LOAN IS STILL SHOWING 376000/- AS A OUTSTANDING AMOUNT OF CIBIL REPORT THAT IS NOT GOOD FOR MY CREDIT PLEASE TRY TO REMOVE THIS OUTSTANDING AMOUNT FROM MY CIBIL REPORT OTHERWISE I HAVE TO TAKE LEGAL HELP. THANK YOU. MY PHONE NUMBER IS [protected] email - [protected]@yahoo.com

I tried to withdraw an amount of Rs 8000/- from SBT ATM on 31/10/2012 time 07.19pm ( atm id S10B[protected] by using my ICICI Paydirect Card(card no [protected]).But I have not recieved the amount & the same amount debited to my account.I have complained the same to ICICI bank,pattom Branch,Trivandrum on the next day ( 01/11/2012 ).We have got the information from the branch that it will take 11 working days to re-credit the same.As per the RBI Rules,It should not take more than 7 days.Kindly look into the matter URGENT & do the needful
Regards
SHIYAS SALIM
Mob [protected]

We have a current account (proprietor) with ICICI BANK (Kalkaji branch) in the name of 'ANANYA B&B'. (Account No.[protected].
On 11th Oct 2012, an online bank transfer of amount 282 Euros was made from Spain to our account. On 13th Oct 2012, when I went to the bank branch and on enquiring, I was confirmed that the transaction had come and it will be credited to my account once I confirm the Purpose code.
On 15th Oct 2012, I received an email with the list of Purpose codes and I confirmed the Purpose code for the transfer on the same day.
When the transfer money did not arrive to my account by 20th Oct 2012, I again went to the bank. They said that the transfer details did not mention the account name. As advised by the bank employee, I wrote a letter confirming the transaction and specifying that the account name was 'ANANYA B&B'. After 2 days, the bank then asked me to submit the same letter on our company letter-head. This was then submitted on 26th Oct 2012. It’s been almost a week since then, but still the amount has not been credited to my account. I am ringing up the bank every day and all they have is some excuse. Now they say that it is awaiting approval from some bank employee.

The bank is harassing the customer and earning interest on the money for almost a month now. Moreover, the bank even doesn't bother to inform the customer regarding the status of the transaction. If I had not enquired regarding the transaction, the ICICI bank would have simply consumed the money without the customer not even being aware of the same.

The bank has to blame the customer for not using the beneficiary account name while making the transfer. If it was so, then why did the bank accept the money from the Payment Initiator (Debtor) at the first place? An ICICI account number is a unique number and Account Name can easily confirmed. Even after the beneficiary account customer has confirmed the transaction, why is the bank holding up the money?

Dear Sir

I applied for a personal loan of one 1 lac in the ICICI bank in Pune online for a very urgent requirement. After many followups and complaint registration their representative came to collect my documents. But after submission they kept on calling me for additional document. As a permanent add proof I submitted the Index 2 of my flat in Pune which I will take possession in Dec'12. the same was verified and approved by their representative initially.But after one week on continuous follow ups I was told that my application was rejected because of wrong add proof.
In this process I lost ten very precious days and left with no time to approach another bank.

This is a very careless and unprofessional attitude of ICICI Pune sales team that has put me in a big trouble.

I received CIBIL report from your
> organization against payment yesterday.
>
> Following information are wrong
> in the report as per my data ( Pan No: AVRPK2668Q)
>
> D.O.B - shown 30.11.1980 but my D.O.B is 21.10.1980
>
> Mobile no (not classified) : out of 4 - 2 is not my number.
>
>
> Because of this errors in my report some
> other persons information also included in my credit
> details are follows
>
> S.No Member Name A/C No
> Account Type
>
> 1. ICICI Bank [protected]
> Credit Card
>
> 2. Indusind Bank [protected]
> credit card
>
> 3. ICICI Bank [protected]
> credit card.
>
>
> These three are not mine . Due to this problem this
> will affect my loan. Please clear as soon as possible.
>
> Thanks & Regards
> G.Karthik
>

Not sure what to write out of my frustration; but after several request all response seems no use from ICICI bank. Due to confidentiality not writing the cards details.

Active Cards:
My existing card and Add on card.
I placed closing account( cancellation) requests of above cards;
In turn ICICI issued a new card.
Not sure now; I am holding how many cards. And misuse of these card who will be responsible as I never requested new card and also do not hold this card.
Please help to cancel/close all these card mention above so that I could get rid of from ICICI cards.

Myself Sunil Dutta from Bangalore received a letter (ref No:[protected] from ICICI Bank on dated August 09, 2012 in my native address .That letter says that lien marked on your bank account towards unpaid outstanding dues. Against that I make a complain ( SR[protected]/08/2012) that I was not the person who received that card and not the person who applied it and who made those transaction too. ICICI bank assure me that they will do some investigation and let me know. But sir on September 28, 2012 I received another letter (Ref No: 92712/654011C) it says investigation has been completed and customer is liable to pay the amount. Again I am not happy with type of investigation bank did because they are not showed me the credit card delivery detail and transaction charge slip.

I have some question regarding this. Why Bank not showed me the Credit Card delivery detail? Why Bank not Showed me the transaction charge slip? How can courier service deliver it to some one else hand.

I'm surprised why suddenly ICICI bank credit card dept. active after four long years to send me the letter. In between I never received any letter or credit card statement even in my mail Id too. Dear Sir because of this I am going through lot of mental trauma. So please, I desperately need some help from you to resolve this problem as soon as possible.

Sir I am a genuine and loyal customer of ICICI bank. Once in 2006 I took a personal loan (LPDEL[protected]) and repaid that without any fail. I was holding a ICICI Bank credit card ([protected]) which does not have any outstanding.

Sir for your note I inform you that from 2006 November 16 to 2009 May 28 was in Mumbai and from 2009 to till date I am here in Bangalore.

thanking you
sunil Dutta

kindly check my bill date.13/09/12 there are two trans.which irctc not received but icici charge me i request that please help me for refund

I got a call from a person speaking on behalf of ICICI bank.She had all the details like my card no, age, residential address, date of birth, etc. And other personal information. She told me about the offer and gift vouchers which I would be getting free of cost as a part of ICICI bank esteemed customer.I asked again this is free of cost then she told it is totally free of cost for you because you have good credit history and you are a lucky customer.Later on , when I have checked my message inbox during evening , I came to know that rs. 5499/- Is debited from my ICICI credit card.
After receiving the above message,I got a call again in which I questioned them about the charges which I was unaware of.They said that they had the call recording in which I agreed to pay the charges which I never said.I then asked for the recording so in reply they said that they would mail it to me.Till now I havent received a mail regarding this.
I asked them to reverse the charges but they denied doing it.
Now how should I get my money back from those people? please provide me information and details of account number where this money is transferred and try to block the transaction.

This is really a very serious issue, somebody is playing with brand name of ICICI bank,
please do the needful.
Regards.
Mahadev prasad mundhra

mere atm[protected] ko miss ho gaya tha.[protected] ko maine ICICI customer care par call kar k use block kara diya. or new ATM k liye apply b kar diya but abhi tak mere pass ATM nahi aaya hai maine bank k 6-7 chakker b laga diye hai waha se b koi satisfied answer nahi mila
mere khoye hue ATM se 12000 rs b nikal gaye thai RS niklane wale k photage k liya ICICI bank mai maine Application b de but abhi tak koi b rply nahi aaye


Plz help me & rply me soon



name Abhishek Mittal
my Email Id [protected]@gmail.com
Cont no [protected]

My name is Harish nagpal panipat Mobile no [protected] I have a bank account in icici bank g.t road panipat my account no[protected] . I have lost my two cheques signed and blank cheque no are 331204 and 331205 on date 10 sept2012 .i Was stop payment those cheque by phone banking on 11 sept 12 I have confirmation receipt by bank . I was submitted affidavit for purpose of FIR on date 11 sept 2012 But police station computer system was not working that’s way I have received my police fir compliant copy on 12sept 2012. I already deposit my fir copy in icici bank for lost my cheque. Yesterday I Checked my account threw net banking i found that 56 Rs cheque return charges dabit my account . I immediate call to icici phone banker. He told on 12 sept2012 check no 331205 of 8 lakh Rs returned from my bank account . I Conformed with bank whose that person deposit the cheque then icici bank employs told me this cheque from o b c bank you have to conform with o b c bank when i conformed with O B C bank employs they told me this cheque present threw Bijender singh s/o Ant ram saving a/c no [protected] address madloda disst panipat arya school wali gali i want to request to bank take legal action against this person who try to make fraud with me.

HI

My cards bocked .so please suggest me.

Dear Sir,

I have recently contacted ICICI bank for a credit and a debit transaction that occured on the Salary Account without my knowledge.

Upon contacting the bank, the branch manager and the staff have not at all been helpful with getting the issue resolved.

They have made me run around in circles contacting my company finance department, back and forth.

They have no valid explanation about the transactions and refuse to assist with an SLA by when it should be sorted.

Please contact me at [protected]. Please help me as the transaction amounts are pretty huge and Im on a fixed income.

Many Regards
Philip Pereira
[protected]

My Account Number is[protected].I made an transaction in ICICI ATM (Periyar Nagar branch) on 6/10/2012 of Rupees 15,000,But the machine dispatched only 12,300. But my transaction receipt shows that 15,000 has been dispatched.

I had earlier raised complaint on 6/10/2012(SR[protected],but they have closed the complaint with out any positive response.

I have lost 2,700.please suggest me a way to get my money back.

This is to bring into your notice that I along with my husband are joint account holder in respect of account no.
[protected] , with ballygunge kolkataThat yesterday I noticed that an amount of about Rs 38500/- is
blocked in our account,
when i made call to icicibank customer care the customer care executive told me that due to lein amount of my
husband credit card,my amount has been blocked in my account, when repeated inquiry i learned
that the amount was blocked on account of credit card due in the name of my husband individual name
Pl note that we do not holds credit card save and except the instant credit card issued to us against FD
made with icicibank, and no overdue is pending in this card, and this credit card is in use,Moreover if supposed any
amount is overdue for the individual name of my husband, then he is solely responsible and liable of such payment I
am not responsible for any individual dues and act of my husband, As no any credit card is linked with this account nor i or my joint account holder has ever applied for credit card based upon this account,and if any credit card is taken by my husband i was not in
picture or aware of such, so i can not be compelled to make payment on account of the credit card of my husband, moreover I have not authorized icicibank to deduct such individual liabilities of my husband from my account,
Please further note that I have migrated to Kolkata after my marriage about 7 years back and at the relevant point of
time of opening the account i was not having any proper residential proof which is necessary to open a saving
account so i have opened this account jointly with my husband,and more importantly you have to blocked the amount
without verifying that if there is any due on account of any credit card of my husband, but in spite of it if suppose there
is any dues on account of my husband individually icicibank can not compelled other to make such payment, since
this account is mostly operate by me for the Daily needs of my children and household.
I intends to know that if none of the joint holder has taken any credit card on the basis of this saving account from the
bank,and/or also no credit card to either joint account holder is linked with this saving account, moreover can a joint
holder is forced to pay the liabilities and/or dues, taken by the another joint account holder from the icicibank under
his individual capacity?
That above illegal, arbitrary, one sided and unjust decision and activities of the icicibank is total violation of the
directives issued by the Reserve Bank in relation to banking or other services,non-observance of Reserve Bank
Directives on interest rates;levying of charges without adequate prior notice to the customer;without giving ample
hearing to the customer and one sided, against law of natural justice and equity,
In the above fact and circumstances, untill and unless appropriate step is taken to unblock the fund illegally blocked
by icicibank there shall be abuse of process of law and natural justice and in such event i am determined to fight till
end and shall be contained to initiate multiple proceeding to frame a rule by the court of law so that icicibank shall not forcibly illegally harass Innocent customers,and people may not lost faith upon the rule of law and initution of justice

Sir, I am Devender Malik

I have the ICICI Bank account since 2005. I opened the it as zero balance due to a home loan account.

Later i have fully disbursed my home loan but decided to manage my account...

In Aug 2012, ICICI deducted 393.26 Rs. four times and again he didn't given me any information about that.

On date 19 Jan 2011, again deduct the Rs 393.26 three time. and again without any prior intimation...which seems quite like a utter non sense.
. I really want my money back....

Last year I approached the ICICI bank, Dwarkanagar Branch, VSKP-530016 for a credit card. Then mentioned that if I make a 20,000 FD I'll get a Instant Credit Card and also I can maintain a "zero" account balance. After sometime I was levied MAB charges for not maintaining minimum balance in the account.Now they are saying that there should be another 10,000 in the Saving account for the account to operate.

I was totally give misinformation and misrepresented on this issue. I'd like to know what's ICICI stand on this issue?

Unblock icici bank atm card

IRDA Grievance Application No.[protected]

Dear Sir,

Please refer to my earlier mail on the captioned matter and your reply. Inspite of your intervention and directive, I am shocked and surprised to receive a communication under Ref. No.[protected] dated 18th October 2012 from ICICI Bank Limited (copy attached) stating that a lien has been marked in my Bank Account towards the so-called 'unpaid outstanding dues'.

You may please note that the captioned ICICI Lombard policy was sold to me on phone under an assurance that I can cancel the policy during the 'cool-off period'. Immediately on noticing the 'limitation of tenure of policy only upto the age of 70' (written on the policy document) I contacted ICICI Lombard and intimated my dis-interest and asked them to cancel & return the money. Till date I never received any communication from ICICI Lombard however, ICICI Credit Card has been charging me with the premium. I requested ICICI Bank & ICICI Credit Card Department to 'stop' charging the premium but in vain. Since I was not receiving any kind of co-operation from any of them, I stopped using of the said credit card (I am ready to send / mail the Credit Card Statement of the last 15 months or so wherein you will find that there is no 'charges' or 'usage' other than the said ICICI Lombard Premium).

You may also please note that ICICI Credit Card representative visited my residence in my absence and taken money towards 'settlement' of the said dues. Receipt will be provided to you, if necessary.

It is nothing but conspiracy between ICICI Lombard, ICICI Bank Credit Card & ICICI Bank as they are the interested parties, who acted in concert and charging the customers.

You are requested to kindly look into the matter sympathetically, direct them not only to reimburse the premiums and charges charged to my Credit Card but also compensation towards troubling / harrassing the customers unnecessarily, give credit to my Bank Account immediately so that I can start operating the said Bank Account.

Yours sincerely,

Nagarajan Iyer
Mob:[protected]


From: complaints IRDA <[protected]@irda.gov.in>
Sent: Wed, 13 Jun 2012 11:45:51
To: [protected]@rediffmail.com
Cc: [protected]@icicilombard.com
Subject: Fwd: ICICILom:[protected] Your Credit Card Statement for the period 18-MAR-2012 to 17-APR-2012
Dear Sir/Madam,


We acknowledge your mail.


Your complaint has been registered and forwarded to the Insurer (Email ID copied herein).

You may follow-up with the Insurer at the given email ID and/or revert to us (our call center 155 255) if not resolved within 15 days.



Your grievance application No is: [protected] which may be quoted in future correspondence with IRDA and further follow-up with Insurer.

Regards,


Consumer Affairs Department


IRDA


Basheerbagh


Hyderabad




[protected] Forwarded message[protected]
From: N a g <[protected]@rediffmail.com>
Date: Wed, Jun 6, 2012 at 12:12 PM
Subject: Re: ICICILom:[protected] Your Credit Card Statement for the period 18-MAR-2012 to 17-APR-2012
To: complaints IRDA <[protected]@irda.gov.in>
Cc: N a <[protected]@gmail.com>


Dear Sir,

Thank you very much for your prompt response ... As desired by you,
I am sending herewith the requisite details in the format prescribed
by you:

With thanks & regards,

Nagarajan Iyer



* Mandatory Fields

*Name of Complainant
Mr.Nagarajan Iyer

Communication Details


*Door No./ Bldg/Name/ Floor
6 KAMAKOTI

Street / Area
Datar Colony

*City/Town/Panchayath/Village
Bhandup (East)

Taluk/Tehzil
Mumbai 400042

District
Mumbai

*State
Maharashtra

*Pin Code
400042

E- Mail
[protected]@rediffmail.com

Telephone No
[protected]

*Mobile No
[protected]

Fax No
[protected]

*Insurance Type (Please mentioned Insurance Type
Mediclaim

*Life

* Non Life

*Insurance Company Name
ICICI LOMBARD

*Date of Birth of Policy Holder
25th July 1969

*Policy No:
[protected]

Cover Note:


Other Reference No:
Trailing mails

Policy serving Brach Code/Address
Mumbai

*Details of the Complaint (Please type the full details of the complaint) I was canvassed over phone by ICICI LOMBARD
and offered captioned policy stating that premiums
bill be charged EMI through my ICICI Bank Credit
Card. Being the Group Company, ICICI Bank
Credit Card division started charging EMI
immediately. Cool-off period was offered while
canvassing. On receipt of policy I came to know
the conditions one among that is the policy
term is limited to some age say 65 or 70 and
the whole premium was blocked by the Credit
Card division and also started charging
interest for providing such facility.
Immediately (within cool-off period)
I called ICICI LOMBARD and
informed them about my dis-interest and
asked them to dis-continue the said policy.
No action was taken by ICICI LOMBARD and
the Bank continue to charge me interest
and Premium. Inspite of repeated reminders
it continued (see below the trailing mails).
Fed-up with the non-action,I stopped using
the CREDIT CARD and also the payments.
(No entries / expenses other than those
so-called premiums in the said Credit
Card). Inspite of the same, ICICI Bank
Credit Card division go-on charging me
and harassing me by calling on phone &
sending their people to my residence and
harassing my family persons. Please look
into it and ask them to refund the premiums
paid as there is no response till date from
ICICI LOMBARD.



*Have you Approached Insurance Company Regarding This Grievance (If Yes Provide Ref No )
Yes - Over phone & also by trailing emails.

My Credit card (personal loan) No. is [protected]. Eventhough the bank knows that the utilising muscle men is illegal in loan recovery matter, it utislised muscle men in my case. But till to-day the bank is denieing to accept its past illegal activities on customer. It is not good for a biggest private organisation to tell lie. All Indians know very well about the ICICI Bank's activities in loan recovery matter. Considering my past communication with the bank, I till expect justice from the ICICI Bank. I am a salaried person only. Paying amout to without justice is hurting me. I I am really upset in my loan matter with the Bank. I expect the bank will help me in future to build a better financial condition to me. PLB Bonus is given once in a year. I expect the Bonus will be given to me this year.

Thanking you,

yours faithfully,


S. Koil Pitchai