[Resolved]  ICICI Bank — bank account blocked since 2 months

Address:Indore

On 15th mar, icici bank account #[protected]Bangalore) was blocked in indore icici branch on the basis of police complaint letter. Note: there is no fir/no court order to freeze the account.

I have been using this account for over 8 years, till date there is not a single complaint against my account.

Due to this blocking i haven't received my salary for last 2 months. With this pandemic covid situation my life has become very difficult.

Upon discussion with bangalore branch manager (Sivaprasad) i reached out to indore (Ritesh sharma - bm / deputy manager apurva jain) have taken no action to unfreeze my account. As a matter of fact i haven't received a copy of the complaint nor any details is available about the complainant. I would like to file a legal case since i'm tired following up every single day with no help. Kindly share with me the legal team contact to proceed further.

It has been close to 2months and the account stands blocked. Due to this pandemic situation we are in distress in bangalore. Would you be able to intervene in this matter please.
+2 photos
Was this information helpful?
No (1)
Yes (0)
May 31, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Apr 22, 2020
Updated by Mike8989cm
Also note that my account was blocked on a mere false complaint of Rs. 4900
I have this account with icici for over 8 years now. Till date not a single complaint against my account. Additionally I have Personal loan 10L and Gold Loan 4.5L. If the account is not unblocked and I don't get my pending salary+ reimbursement 3.5L, I will no alternative but to follow the legal proceedings.
Verified Support
Apr 22, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2046
    Resolved
    14247
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information