ICICI Bank — Bank taking unnecessary charges and no alert

Address:Pune

Hello sir/madam,
My name is Mahesh Veer staying at Pune. ICICI bank is charging Demat account charges. ICICI Bank people are taking charges of Demat account charges without informing to us even for the credit card charges also. Bill generated No alert No information No Messages even if we call the customer service they are telling we don't have any policy to return the amount. There are lot of people, from they are stealing the money.

1. Demat account, i am not using the demat account even i never applied for that. while opening the account they are forcing me to open the demat account but i strictly told NO. Even i don't remember how many times they charged it.

2. Credit card:- i have taken the card from icici bank, i have used it for 4200/- but they have not informed me that your bill is generated and no messages also while talking with customer care they are telling its your job to see the bill. now they charge me around 800/-.

Kindly see the issue and take strict action against this bank
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ktvb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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