[Resolved]  ICICI Bank — Been over a month since I paid for the fast tag, have not received fast tag.

I have called the customer care 5 times and every time they ask for 48 hours or 7 days

The complaint and inquiry tickets are closed without resolution.

I am tired of following up, very poor customer experience.

List o[censored]nattended tickets:

CMP[protected] Enquiry Tag Dispatch Status N/A 10/10/2021 01:00:40 Closed 10/10/2021 21:00:40 tag not delivered after tat N/A N/A N/A N/A N/A N/A
CMP[protected] Request/Complaint Tag not Delivered After TAT N/A 05/10/2021 10:22:46 Inprogress 05/10/2021 14:22:46 Tag not delivered, been over a month! N/A N/A N/A N/A N/A No
CMP[protected] Request/Complaint Tag not Delivered After TAT N/A 05/10/2021 10:22:06 Inprogress 05/10/2021 14:22:06 Tag not delivered! N/A N/A N/A N/A N/A No
CMP[protected] Request/Complaint Tag not Delivered After TAT N/A 05/10/2021 10:20:26 Inprogress 05/10/2021 14:20:26 It has been a month, but the tag has not been delivered N/A N/A N/A N/A N/A No
CMP[protected] Enquiry Enquiry ATAT N/A 05/10/2021 10:10:21 Closed 06/10/2021 06:10:21 enquiry atat N/A N/A N/A N/A N/A N/A
CMP[protected] Enquiry Enquiry ATAT N/A 05/10/2021 09:57:11 Closed 06/10/2021 05:57:11 ONLINE TAG NOT RECEIVED N/A N/A N/A N/A N/A N/A
CMP[protected] Request/Complaint Tag not Delivered After TAT N/A 24/09/2021 15