[Resolved] ICICI Bank — cash deposit machine issue | |||
I have deposited Rs.2000 in ICICI Bank Cash Deposit machine (Chennai - Valasaravakkam Branch) today (Wednesday, 20th Nov 2019 - around 8:30 PM). Money was accepted into the machine. But at the end while printing the Cash Deposit detail, machine shows transaction got declined and no money was returned from the machine. I got the slip with me but no person was there to help me. Not even a single security guard or bank person near the machine. Called the customer care but no proper response was given. Told me to contact to Bank tomorrow morning. Have lost 2000 rupees. Was this information helpful? | |||
Dec 27, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 21, 2019 ICICI Bank Customer Care's response Dear Saro Crazee, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ugq) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
2 Comments | |||
Comments
ICICI Bank — cash deposit machine issue
Sopan more
Account no .[protected]
Mobile no - [protected]
I have deposited Rs.4500 in ICICI Bank Cash Deposit machine navi mumbai - koparkhiarne Branch) today (sunday 12th june 2022 - around 11:24 PM). Money was accepted into the machine. But at the end while printing the Cash Deposit detail, machine shows transaction got declined and no money was returned from the machine. I didnot the slip & no person was there to help me. Not even a single security guard or bank person near the machine. Called the customer care but no proper response was given. Told me to contact to Bank tomorrow morning. Have lost 4500 rupees.
Sopan more
Account no .[protected]
Mobile no - [protected]
I have deposited Rs.4500 in ICICI Bank Cash Deposit machine navi mumbai - koparkhiarne Branch) today (sunday 12th june 2022 - around 11:24 PM). Money was accepted into the machine. But at the end while printing the Cash Deposit detail, machine shows transaction got declined and no money was returned from the machine. I didnot the slip & no person was there to help me. Not even a single security guard or bank person near the machine. Called the customer care but no proper response was given. Told me to contact to Bank tomorrow morning. Have lost 4500 rupees.
65%
Complaints
23614
Pending
2052
Resolved
14241
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Regards