[Resolved]  ICICI Bank — Changing status of dormant account to active one

Respected Sir/Madam,

This is with reference to my application for changing a dormant account to active status. I've submitted the required form along with documents on Friday 17th June at Mandsaur(MP) branch [Pin Code: 458001]. When I asked for an acknowledgement receipt or any service reference number, I was told that bank don't provide any acknowledgement for the same. Even after 6 days of submitting the application it has not yet been processed.

On today visit, i was told that due to unavailability of employee it has not been processed yet

Also for 1 of my other active accounts, when I asked to downgrade my account from privilege to normal account, I was told that it will happen through Customer Service Helpline and not by the branch.

Concerned Branch : ICICI Bank Mandsaur-Branch

Please help and do the needful.