| Address: SANTOSH NAGAR, HYDERABAD |
Dear Sir/ Madam,
I am writing to bring to your attention unauthorized deductions from my account with reference number ECSRTNCHGS111121_SR[protected]GST. My account was dormant for a period of 2 years. Upon contacting ICICI Bank customer service, I was advised to log in and activate my account. I was then informed that to maintain my NRO & NRI account, I needed to keep a fixed deposit of ₹25, 000, which I did.
In July 2024, I noticed unauthorized deductions from my account totaling ₹590 (twice), ₹59.83, and ₹1. Upon consulting the bank manager, I was told that I had not maintained the minimum account balance. However, after making the fixed deposit of ₹25, 000 as advised, no further explanation was provided.
I request a thorough investigation into these deductions and seek a prompt resolution of this matter.
Thank you for your attention to this issue.
Best regards,
Mohammed Ashraf
[protected] (WhatsApp)
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