[Resolved]  ICICI Bank — Credit card fraud agent

I received a call from an icici bank credit card agent through a personal number regarding an offer, i was told that i am being offered an increase in my transaction limit and in order to avail that i have to message ast yes to [protected]. In the name of increasing my limit she applied for a new credit card without my consent, she was then asking for details such as father's name and business name. I reckoned that there was something wrong so i contacted icici bank customer care and they told me that there is no such offer on my credit card, after realizing the fraud, i refrained from giving details but she forged a fake business name and processed the credit card application (makemytrip signature credit card), i also asked her that are there any monthly and joining charges?, she said there are no such charges, later i found out that there is a joining charge of 2500/- on that card. The agent's name is depti sharma, the phone number she used to call me is [protected] and used the number [protected] to contact me on whatsapp.
She used fraudulent methodology to take my consent through ast yes message and used it for her own benefit by processing a new credit card application, Please take strict action against her for doing fraud with customers. i am adding the screenshots of my whatsapp chat with the agent as an evidence.
if required please contact me through email.
email ID - a.[protected]@gmail.com