[Resolved]  ICICI Bank — Deducting charges three times every month

Address:Mumbai City, Maharashtra

Dear Sir,

I am Vidyasagar Laxmirajam Basa having Savings Account in your bank. My A/C Number is[protected] and Customer ID is[protected].

My account has been debited an amount of 393.26 rupees twice in a day and three times within the duration of three days. Why?

Why the bank deducting Minimum Account Balance charges three times every month since 15th April, 2014 till now?

What is the meaning of these transactions “MABChgs-Nov13+ST, MABChgs-Sep13+ST & MABChgs-Oct13+ST” in the second quarter of year 2014 when you have already deducted Minimum Account Balance charges for the month of December 2013 in the first quarter of the same year 2014?

How many times a bank can make deduction for Minimum Account Balance within three days duration?

In the month of May 2014 there are also three Minimum Account Balance charges deductions with remarks as “MABChgs-Nov12+ST” followed by “MABChgs-Apr14+STax“followed by “MABChgs-Dec12+ST”.

Wrong deduction has been done in the month of May 2014 for the month December 2014 which has been deducted in the month April 2014 and transaction is given as “MABChgs-Dec12+ST”.

How many times the bank deducts Minimum Account Balance charges for December 2012 in the months of April and May of the year 2014?

I have attached the transactions details in the word doc.

So, please solve my problem immediately.

Regards,
Vidyasagar Basa.
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Complaint marked as Resolved 
They have called me and given explanation about the charges and they have reversed four MAB charges to my account out of eleven MAB charges that have been deducted from my account this year.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Basa,

We have noted your account number. Our official will contact you and assist.

Regards,
ICICI Bank Customer Service Team

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