[Resolved]  ICICI Bank — email id change - reg

Hi; i am srujana b; i used to receive my credit card statement to my old e mail id [protected]@gmail.com.in now, i have changed the same. I reqeust you to send the statement to my new e mail id [protected]@gmail.com my creadit card number [protected]. I request to send to my credit statement new email id

Pl confirm for having changed the same in your reocrds.
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Dec 7, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Nov 05, 2017
Updated by Narsimha Reddy Vemula
Please change earleayaly
Verified Support
Nov 06, 2017
ICICI Bank Customer Care's response
Dear Srujana B,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Nov 10, 2017
Updated by Narsimha Reddy Vemula
i will change mail id complaint given on Nov 05, 2017 but nobody not contacted and not changed the email id
Nov 19, 2017
Updated by Narsimha Reddy Vemula
i will change mail id complaint given on Nov 05, 2017 but nobody not contacted and not changed the email id
Nov 22, 2017
Updated by Narsimha Reddy Vemula
how many days for email change.Please change earleayaly
Complaint comments 

Comments

I have recharge with 499 rupees through upi. Balance deducted from my account but recharge not done. So pls refund money. TRANSACTION ID[protected] Date-2 November 2017 TIME-20:35:08 [protected]@icici

ICICI Bank Customer Care's response, Nov 6, 2017
Verified Support
Dear Customer(Anand2714),

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4k5kh_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Hello Team,

I dont have a demat account with ICICI but i see an debit of DMC charges under header DMC/[protected] DP CHGS TILL S
EP-17 in my account statement . My account is 1196****2947. Request to kindly refund my money. This is unethical on the part of ICICI to debit amount from customer account without any reason.
ICICI Bank Customer Care's response, Nov 6, 2017
Verified Support
Dear Debjyoti Samantray,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4k5kh_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Getting calls from Fraud agents saying as ICICI customer care.
Below is the number from which received call and asking for card details,
[protected].

This has happened to multiple customers. NEED ACTION IMMEDIATELY.

As they are asking for card details and PIN details its bit insecure as a ICICI customer. Please take action immediately.
ICICI Bank Customer Care's response, Nov 6, 2017
Verified Support
Dear Sir(nivarp2404),

We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [email protected] with your contact details in case you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated.

Regards,
ICICI Bank Customer Service Team

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