[Resolved]  ICICI Bank — Fastag not removed from blacklisting

My Vehical No. HR06AC1923.
I had ICICI Bank Fastag. My Tag Account No. : 23158751 & Customer ID: 12561666 of ICIC bank Fatsag.
I applied to close my fastag account to ICICI Bank Fastag on 17/04/2022. I also applied to remove the tag of Blacklisting on the same day. They close the account and also refund my balance amount on 04/05/2022. But they didn't remove the tag of BLACK LISTING ACCOUNT.
Due to this problem, I am not able to activate and resolve the mapping issue with my new HDFC Bank Fastag.
I have filed number of complaint regarding this to ICICI Bank Fastag. They people are giving lot of harrasement to me. I am not able to run my vehical on road with my new HDFC Fastag.
It is requested to take up the matter with ICICI Fastag to remove the Black Listing Tag from my Vehical account.
Was this information helpful?
No (0)
Yes (0)
Jun 9, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 09, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05ce5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23621
    Pending
    2041
    Resolved
    14255
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information