[Resolved] ICICI Bank — Force closure of home loan reg.

Ramchandra Gorhe

from Dahanu, Maharashtra

Address:

E-2 VAIBHAV COMPLEX , IRANI ROAD ,, BACK SIDE TO BANK OF INDIA,, DAHANU ROAD-401602 (WEST), DIST-PALGHAR (MAH )

I have approach customer care of icici bank since 2018 requested them that i am retired person and getting it difficult to pay high emi so i have not recd any support as per their norms. Now i am asking for force closer of loan but i am unable to get it. I have various doubts about change in rate of interest as per rbi guideline due to covid -19. So please look into it and resolve it on top priority as home branch at dahanu road do not have home loan deptt. & due to covid-19 we do not have transport facility.
My loan account no. Nhdnu[protected]
My cell no.[protected]. E-mail id. [protected]@gmail.com

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Jul 29, 2020

Complaint marked as Resolved

e-mail to [email protected] Please support us for loan A/c no. NHDNU00000816193 refund pending & Documents return to Home Branch at Dahanu Road. As i have no option as all ICICI customer care help line are not working and concern support system Cell No.are not lifting the phone Customer Care E-mail is [email protected] replied by Bhagya Shree -Customer Service officer reply dtd.16th July, 2020

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 15, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team