[Resolved] ICICI Bank — got sms saying upi registration has been started

Dhirenshah3

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600001

I got the following sms from 'ad-icicib' last night around 3.30 am.

Your registration for upi app has started. If it was not you, report now to your bank. Do not share card details/otp/cvv with anyone to avoid financial loss.

But i don't have an icici bank account at all. This sms is an error or someone is trying to impersonate me.

I called the icicibank customer service number [protected] to report it. But the phone system does not allow me to proceed without an account number. This is absurd. How do i report a possible fraud then?

Was this information helpful?

No (4)

Yes (8)

Aug 30, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (639478) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team