[Resolved]  ICICI Bank — Harassment by icici bank credit card recovery agents

Respected sir
My name is sirisha. I have an account in icici and also a credit card [protected].Sir, my credit card limit is 35000 ...sir i have paid the minimum amount monthly but they are taken only fine Minimum amount is not calculated in card . I face this problem repeatedly. I've not been paid for the last 2 months because I have some financial issues and also I lost my job in the last 4 months. I am asking for the time some time for clear the loan or EMI process but the Guntur icici bank executives (name Anil [protected] and also he is take a conference call with bank manager they are not listing i have a call records) and branch managers not listing they are threatening me. They are threatening to come to your house and go till you pay..i told to executive sir give me some time for repayment but they are not listing ..
I'm send a mail to icici bank customer care help line please give me a some time but they also not listing (I'm asking 1 or 2 months time for clear the total due) . the customer care send me mail clear the total amount ..the bank customer care also support to recovery executives please help sir.
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Oct 28, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0duuh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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