[Resolved]  ICICI Bank — ICICI Bank ecsrtnchg debit of inr 590( Multiple times unnecessarily deducted amount)

I was supposed to pay my emi to hdfc merchant on oct and Nov 2021 but the auto-debit not happend, i transferred the emi amount manually paid to the respective merchant account number.i received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited 6times in one day, may I know how and why you are deducting with out information. @govt of india please help and check these type o[censored]nusual deduction. Last 7 years I am loyal customer for your icici bank, I am going to close all accounts in Icici but I need to know why deduction and need money back immediately.
PFA
None of the customer care numbers are working and i am unable to report this issue.
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Jan 5, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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