ICICI Bank — icici credit card charge... unnecessarily charge... heavy fine

I'm a 5 year old icici bank customer... I own 2 credit cards also...

I never pay any due late till date for the past 5 years...
For my hpcl cc card number: [protected]

For the april month... My spending is only 169rs...

Rbi relax moratorium for dues... So, i think it's a very small amount... Also considered rbi relaxations... I didn't care and forgot the due of rs 169 on date... Inpaid that amount 9 days later...

Today i received this month statement... When i see in very shock... They put fine and interest charges uptp rs 550...

Wtf
For 169... I paid that amount also... Rbi giving relaxation too... Then what is the logic behind this heavy fine... I'm too frustrated...

I wish to close all my icici related services... Bank account... 2 credit cards... And drop out my rd+ starting plan...

Big thank u and good bye to🙏 icici
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 04, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
May 25, 2020
Updated by kingsathis
No one official ... 'd call me... Or any response...

I'm surely... Close my credit card... Savings account... And all...

I'm already paid that extra fine...
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