ICICI Bank — IMPS Txn timed out at Beneficiary Bank

savea

from Bhopal, Madhya Pradesh

Jan 19, 2022

Address:

Bhopal, Madhya Pradesh

I transferred Rs 2, 500 through IMPS on 19-Jan-2022 11:22 AM from ICICI A/C to Yes Bank A/C.

Transaction Remark : MMT/Ref[protected]/[protected]

The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

But I got a message that said

"Dear Customer, IMPS Txn Ref[protected] for Rs.2, 500.00 is timed out at Beneficiary Bank on 19-Jan-2022 11:22 AM. Txn status will be updated by Bene Bank in 3 working days."

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (916058) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jan 21, 2022

Updated by savea Resolved my complaint within 24 to 36 hours,

Thank you ICICI BANK