ICICI Bank — Incorrect Interest Charges on my Credit Card Account

Dear Sir,

I am writing this email to bring to your attention an issue that I am facing with my ICICI credit card account. I have noticed that the interest charges have been levied on the whole amount instead of the outstanding balance on my card.

I have been a loyal customer of ICICI for many years, and I have always made timely payments on my credit card account. I have never defaulted on any of my payments, and I always pay more than the minimum amount due every month.

However, I was surprised to see that the interest charges on my credit card account for the past month have been charged on the entire amount, including the paid amount, instead of the outstanding balance. This has resulted in a higher interest charge, which is not fair and accurate.

I request you to kindly look into this matter and rectify the incorrect interest charges on my account as soon as possible.
Amount Due on 12th March : 1, 55, 525.45
Paid Amount on 12th March : 1, 50, 000.00

Remaining outstanding Amount : 5, 525.45

But the interest has been charged on whole amount : 7, 894.57 + GST (1421.02)