[Resolved]  ICICI Bank — kyc taking time

Address:RT nagar, Bangalore, Karnataka, 560016

I am their customer since 10 years now ; i haven't received any mail / sms / call for kyc authentication ; when i opened ibizz app for some fund transfer i came to know that kyc is pending so they have stalled internet banking. Immediately i rushed rt nagar branch and given all necessary documents on 16th jan 2020 and executive who collected my documents told it will be done within 3 working days but its been 5 days now and my kyc is not don't and m unable to do any internet transfers and i couldn't pay my gst also. My biggest concern how come any customer is notified through sms/ mail / call for kyc updation. Anyways i am shifting my current account to different bank but i expect this shouldn't happen with any other customers.
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06fwr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

From my account 1899rs has been cut
I just received a call from icici asking for my information and protection they did not talk about deduction of money from my account
And now i just received a message regarding the deduction of money.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23606
    Pending
    2062
    Resolved
    14213
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information