Ref: ICICI BANK LOAN ID NO: lcfahb[protected]
I bought the mobile on EMI through your loan, the first EMI was due on 3/6/2023, I also maintained the EMI amount in my account but the EMI was not deducted on this date from you.So I myself paid the installment of ₹1277 through Google Pay on 4/6/2023, if the Bank ECS process is not completed from your side, it is not my fault, I paid the EMI immediately as soon as I came to know.
If I paid the installment of 3/6/2023 on 4/6/23 due to your invalid policy then why can you show late payment in my CIBIL score.
Till date I have 43 out of 44 payments showing on time and bcoz of you one of my payments is showing late in the CIBIL report, due to which my CIBIL score has also dropped from 762 to 699.
Kindly correct the late payment you are showing and make the payment on time and I should also see the effect in the CIBIL report.
If you don't solve my above complaint then I will take strict action against you for ruining my credit, I will also complain to CUSTOMER GRIEVANCE and RBI OMBUDSMAN.
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